Controller Log Capture Getting Procedure - Konica Minolta bizhub PRO950 Troubleshooting Manual

Controller log and Captured files getting procedure
1. Preparation in advance
1.1 USB memory
-
USB memory with a form (thin) that can be connected to the USB socket provided on
the IC board (ICB), or USB memory provided with an extension cable when a direct
connection is not available due to its form.
-
USB memory that has been formatted on Windows OS.
-
USB memory with a capacity larger than 16 Mbyte, when used for the acquisition of
defective log.
-
When used for capture acquisition, the larger the capacity of the USB memory, the
greater the number of data that can be obtained. (The number of data that can be
obtained depends on the print size of the original and the capacity of the USB memory.)
BT has confirmed operations of the following USB memories.
Manufacturer
BUFFALO
BUFFALO
BUFFALO
BUFFALO
GreenHouse
Princeten
Transcend
ELECOM
Sony
1.2 Key files for log acquisition
*The key files will be provided on CSES-TNI: TNBT0900038EN*
a. Key file for acquisition of the defective log of the controller: showalllog
b. key file for acquisition of the controller capture: getcapture
*Store either key file (a) or (b) in the USB memory.
If both key files are stored in the USB memory at the same time, the files may not be
captured correctly.
1.3 Setting of the controller
Make settings of [MACHINE]-[Controller]-[Spool setting] --> "ON" on the operation panel of
the main body. When the spool setting is changed,
to be turned OFF and ON.
bizhub PRO 1200/1200P/1051/950 2
USB memory BT has checked operations
Model number
RUF-C128M/U2
RUF-C256M/U2
RUF-C512-BK/U2
RUF-C/U2
GH-UFD512S
PFU-2TW512
TS512MFJV30
MF-AU2512SV
USM512J
Production Support Department 2
Capacity
128M
256M
512M
4G
512M
512M
512M
512M
512M
the main power switch (SW1) is required
1
41/48
2009/08/07
BT-CSO
nd
Result
OK
OK
OK
OK
OK
OK
OK
OK
OK