IBM System x3250 Problem Determination And Service Manual page 67

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 4364 or Type 4365 server," on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
System-event/error log message
Dialback failed for userid x. Could not connect at
phone number yyy yyy yyyy
ENET[eee] DHCP-HstNme=a, DN=b,
IP@=ccc.ccc.ccc.ccc GW@=ddd.ddd.ddd.ddd,
NMsk=fff.fff.fff.fff, DNS1@=ggg.ggg.ggg.ggg,
DNS2@=hhh.hhh.hhh.hhh
ENET[eee] IP-Cfg: HstName=x,
IP@=ccc.ccc.ccc.ccc, GW@=ddd.ddd.ddd.ddd,
NetMsk=fff.fff.fff.fff
Failure reading an I2C device, possible bus
failure.
Fan x Outside Recommended Speed.
Fan x Failure
Flash of x via y failed for user z...z
Flash of x by y via z was successful...w
Flash succeeded for x (address : y)
Hard drive x removal detected.
Hard drive x fault
Internal error CPU fault
Invalid userid or password received. Userid is x
LAN: Command mode tamper triggered.
Possible break-in attempt
LAN: Ethernet interface is no longer active
LAN: Ethernet interface is now active
Action
Information only.
Information only.
Information only.
1. Reseat the following components:
a. AC power cord
b. (Trained service technician only) System board
c. Power supply
2. (Trained service technician only) Replace the system board.
1. Make sure that fan x is not obstructed.
2. Reseat the following components:
a. Fan x
b. Fan x cable
3. Replace fan x.
1. Make sure that fan x is not obstructed.
2. Reseat the following components:
a. Fan x
b. Fan x cable
3. Replace fan x.
Information only.
Information only.
Information only.
Reseat hard disk drive x and restart the server.
1. Run the diagnostic programs.
2. Replace hard disk drive x.
3. Replace the hard disk drive backplane or back plate.
Information only. If the message remains:
1. (Trained service technician only) Reseat the microprocessor.
2. (Trained service technician only) Replace the microprocessor.
Information only.
Information only.
Information only.
Information only.
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Chapter 2. Diagnostics