Recovering From Bios Update Failure - IBM System x3250 Problem Determination And Service Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 4364 or Type 4365 server," on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
405-xxx-00n Failed Ethernet test on adapter in PCI slot.
v For single port, n > 0
v For dual port, n > 1

Recovering from BIOS update failure

You can update the BIOS code by using an external USB diskette drive or by using
a Linux or Windows
page 107 for information about downloading the files for updating.
If power to the server is interrupted while the BIOS code is being updated (flash
update), or if the primary BIOS page in protected memory otherwise becomes
damaged, the server might not restart correctly or might not display video (no
video). If this happens, use the following procedure to recover:
10. Remove the diskette from the diskette drive.
11. Disconnect all power cords; then, remove the server cover.
12. Return the boot block recovery jumper to pins 1 and 2.
13. Reinstall the server cover; then, reconnect all external cables and power cords
14. Turn on the server to restart the operating system.
46
IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide
®
update package (if available). See "Updating the firmware" on
1. Read the safety information that begins on page vii and "Handling
static-sensitive devices" on page 66.
2. Turn off the server and peripheral devices and disconnect all external cables
and power cords; remove the server from the rack and place it on a flat,
static-protective surface; then, remove the cover.
3. Locate the boot block recovery jumper (JP4 on the system board) (see
"System-board switches and jumpers" on page 7).
4. Move the boot block recovery jumper from pins 1 and 2 to pins 2 and 3.
5. Replace the server cover.
6. Connect the server to the power source, keyboard, monitor, and mouse.
7. Insert the BIOS update (flash) diskette into the diskette drive. You can
download a file to create this diskette from http://www.ibm.com/servers/eserver/
support/xseries/index.html.
8. Turn on the server and the monitor.
9. After the update session is completed, turn off the server and monitor.
and turn on the peripheral devices.
Action
1. If adapters are installed in both slots on the riser
card, run the Configuration/Setup Utility program
and select Devices and I/O Ports → System
MAC Addresses.
The failing adapter is the one whose MAC
address in the Ethernet controller information
matches the MAC address on the diagnostics
screen where the failure occurs.
2. Reseat the Ethernet adapter in the slot.
3. Replace the Ethernet adapter in the slot.