IBM System x3250 Problem Determination And Service Manual page 34

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 4364 or Type 4365 server," on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
162 Invalid configuration information or CMOS
random-access memory (RAM) checksum
failure.
163 Real-time clock error. (time of day not set)
164 Memory size has changed.
175 Service processor code on optional service
processor adapter damaged or not loaded.
Note: In this case, the service processor is
the optional Remote Supervisor Adapter II
SlimLine.
16
IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the following components, one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, the
device must be reseated by a trained service
technician only)
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, the
device must be replaced by a trained service
technician only)
c. (Trained service technician only) System
board
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
1. Run the Configuration/Setup Utility program; then,
exit, saving the configuration settings.
2. Reseat the DIMMs.
1. Update the firmware on the optional Remote
Supervisor Adapter II SlimLine (see "Updating the
firmware" on page 107).
2. Replace the optional Remote Supervisor Adapter
II SlimLine.