Toshiba e-studio477s User's Manual And Troubleshooting Manual page 55

Error Code
Insufficient permission to access e-Filing box
2A72
using scan utility
Store to e-Filing
Job status failed
2B11
Failure to access file
2B20
2B30 Insufficient disk space
Failure to access Electronic Filing
2B31
Failure to process image
2B50
Failure to process print image
2B51
The storage period of e-Filing documents will
2B71
expire
The HDD for storing e-Filing data is running out of
2B80
space.
Insufficient memory
2B90
Invalid box password specified
2BA0
Incorrect paper size, color mode or resolution
2BA1
2BB0 Job canceled
Power failure occurred
2BB1
System fatal error
2BC0
Power failure occurred during e-Filing restore
2BD0
2BE0 Failure to obtain the machine parameters
2BF0 Reached the maximum number of pages
2BF1 Reached the maximum number of documents
2BF2 Reached the maximum number of folders
Network Settings
Syntax error, command unrecognized
2500
Syntax error in parameters or arguments
2501
Bad sequence of commands
2503
Command parameter not implemented
2504
Mailbox unavailable
2550
User not local
2551
Problem Description
CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
Check if the user is authorized to perform this job.
Turn the power OFF and then back ON. Try the problem job again. If the
error still persists, contact your service representative.
Turn the power OFF and then back ON. Try the problem job again. If the
error still persists, contact your service representative.
Delete unnecessary documents in e-Filing and try again.
Turn the power OFF and then back ON. Retry the job in error. Delete the
specified e-Filing or folder and reset them. If the specified e-Filing or folder
cannot be deleted, contact your service representative.
You cannot create a folder with the same name as that of a document
already stored in e-Filing. Give it a different name.
Turn the power OFF and then back ON. Try scanning again. If the error
still persists, contact your service representative.
Make sure that the Function List can be printed out. Try printing again. If
the error still persists, contact your service representative.
Check whether any necessary documents are stored in e-Filing. The
documents will be deleted in a few days.
Delete all unnecessary documents in e-Filing.
Turn the power OFF and then back ON. Try scanning again. If the error
still persists, contact your service representative.
Make sure that the password is correct and try scanning again, or first
reset the password and then reattempt the scan. When this error occurs in
the printing of the data in e-Filing, do this with the administrator's
password. If recovery is still not completed or in case of an invalid
password for the operation of other printing (opening the file, etc.), contact
your service representative.
This size, color mode or resolution is not supported by e-Filing. Please
check the paper size, color mode or resolution.
The job was canceled.
Make sure that the power cable is connected properly and is inserted
securely. Resend the job.
Turn the power OFF and then back ON. Try scanning again. If the error
still persists, contact your service representative.
Make sure that the power cable is connected properly and is inserted
securely. Resend the job.
Turn the power OFF and then back ON. Try scanning again.
Reduce the number of pages of the job in error and perform the job again.
Delete the documents from the boxes or folders.
Delete the folders from the boxes.
Check whether the Terminal mail address and Destination mail address
are correct. Check whether the mail server is operating properly. Turn the
power OFF and then back ON. Try the problem job again.
Check whether the Terminal mail address and Destination mail address
are correct. Check whether the mail server is operating properly. Turn the
power OFF and then back ON. Try the problem job again.
Check whether the mail server is operating properly. Turn the power OFF
and then back ON. Try the problem job again. If the error still persists,
contact your service representative.
Check whether the mail server is operating properly. Turn the power OFF
and then back ON. Try the problem job again. If the error still persists,
contact your service representative.
Confirm that the destination Email addresses are correct. Check the
access privilege for the mailbox in the mail server.
Confirm that the destination Email addresses are correct. Check whether
the mail server is operating properly.
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