Troubleshooting For Fax; Troubleshooting; Error Codes; Error Messages - Toshiba e-studio477s User's Manual And Troubleshooting Manual

TROUBLESHOOTING for FAX

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TROUBLESHOOTING for FAX
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Troubleshooting

Error codes

Below is a list of error codes that you might see in the lists or reports.
Error Code
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0012 Original misfeed
0013 Cover open
0020 Power interruption
0030 Reset
0033 Polling Error
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0042 Memory full
0050 Line busy
0051 Fax line cable disconnected
0053 Security mismatch in relay or mail
box transmission
00B0 - 00E8 Communication Error
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Memo
If you see an error code not listed here, retry the communication. If this error still occurs, contact your dealer.

Error messages

Below is a list of error messages that might appear on the touch panel. When any message in the list appears on the touch panel,
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press [FUNCTION CLEAR] on the control panel to clear it, and then take action suggested in the "Remedy" column.
Message
Memory overflow
Communication error
Job reservation full
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Job memory full
Sorry not possible
Not allowed now
Too Many Tel # Digits
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Never attempt to repair, disassemble or modify the equipment by yourself.
You could cause a fire or get an electric shock. Always contact your service representative for maintenance or repair of the internal
parts of the equipment.
Description
Clear the misfed original.
Firmly close the open cover.
Check the power interruption report.
Transmission is cancelled.
(The transmission is terminated by the misfed printing paper during the direct
transmission.)
Check polling options setup (Security code, etc.), and check if the polling document
exists.
Make sure that there is sufficient memory before making the call again.
Retry communications.
Check if the fax line cable is connected. To clear the message, press the [FUNCTION
CLEAR] button twice.
Confirm the remote party's security code, system password, and your setup.
Retry communications.
Cause
Memory overflowed when scanning documents to the
memory.
Communication error occurred during direct TX.
The number of reserved jobs exceeded the maximum.
The total number of destinations for reserved jobs
exceeded the maximum.
On-hook or direct TX was attempted during
communications.
Further polling transmission reservation was attempted
even though polling transmission was already reserved.
128 digits or more were registered for a chain dial
communication.
Remedy
Either wait for memory to be cleared, or check the jobs
and delete reserved jobs to clear memory.
Retry communications.
Either wait for job reservations to be completed, or
check the jobs and delete reserved jobs.
Either wait for job reservations to be completed, or
check the jobs and delete reserved jobs.
Wait for communications to end and retry
communications.
Either wait for polling transmission jobs to be completed,
or check the jobs and delete reserved jobs.
Confirm the number of digits dialed and register the
numbers again.
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Remedy