Toshiba e-studio477s User's Manual And Troubleshooting Manual page 54

CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Store to USB
Wrong Job status
2E10, 2E12,
1
2E13
Not enough memory
2E11
Invalid parameter specified
2E14
2E15 Document size exceeded limit or maximum size
Failure to create directory
2
2E30
Failure to create file
2E31, 2E33
3
Failure to delete file
2E32
Failure to convert image file format
2E40
4
Encryption error Failure to create a file
2E43
Creating a file was not allowed
2E44
Failure in making meta data
2E45
5
There are too many documents in the folder.
2E65
Failure in creating a new document
Failed to process your job. Insufficient Storage
2E66
space.
2EC0 Job canceled
Power failure occurred
2EC1
Remote Scan, WS Scan, File Downloader
6
Failure to acquire resource
2A20
2A31 WS Scan function is not available
2A40 System fatal error
2A50 Job canceled.
Power failure occurred
2A51
7
Authentication for WS Scan failed
2A60
2A70 Insufficient permission to execute Remote Scan
2A71 Insufficient permission to execute WS Scan
Problem Description Corrective Action
Turn the power OFF and then back ON. Try the problem job again. If the
error still persists, contact your service representative.
Wait for a while and try again. If the error still persists, turn the power OFF
and then back ON, and make another effort.
If you are using a template, create it again. If the error still persists, turn
the power OFF and then back ON, and then try again.
Divide the file into several files, or reattempt in a single-page format.
Make sure that the access privilege to the storage directory is writable and
also that the disk in the directory has enough space, and then try again. If
more than one job is performed simultaneously, the error may occur
because the disk temporarily runs out of space. In this case, wait for a
while and try again. If the error still persists, turn the power OFF and then
back ON, and make another effort.
Make sure that the access privilege to the storage directory is writable and
also that the disk in the directory has enough space, and then try again. If
more than one job is performed simultaneously, the error may occur
because the disk temporarily runs out of space. In this case, wait for a
while and try again. If the error still persists, turn the power OFF and then
back ON, and make another effort.
Turn the power OFF and then back ON. Try the problem job again. If the
error still persists, contact your service representative.
This error occurs when conversion to a highly compressed PDF format
fails. Do the scanning again. If the error still persists, Use the normal PDF
format. When this error occurs in conversion other than to a highly
compressed PDF format, turn the power OFF and then back ON. Then try
to scan again. If the error still persists, contact your service representative.
If the error still persists after reattempting, turn the power OFF and then
back ON. Then make another effort.
Creating an unencrypted file was not allowed. Configure the encryption
settings and try again. To create an unencrypted file, consult the
administrator.
Make sure that the template setting is correct, and do the scanning again.
If the error still persists, turn the power OFF and then back ON, and then
try again.
Delete the data in the local storage folder in the equipment and try
scanning again.
Reduce the number of pages of the problem job and try again. Check
whether the server or local disk has sufficient space in its capacity.
The job was canceled.
Make sure that the power cable is connected properly and is inserted
securely. Resend the job.
Reattempt the problem job. If the error still persists, turn the power OFF
and then back ON, and make another effort.
Check if the WS Scan function is enabled. If not, change it to "enabled".
Turn the power OFF and then back ON. Try scanning again.
The job was canceled.
Make sure that the power cable is connected properly and is inserted
securely. Resend the job.
When Fax & Scan of Windows is used with the WIA driver, check if the
user name for the login is registered. When the control panel or EWB of
the equipment is used, check if the user name for the login is registered.
Check if the user is authorized to perform this job.
Check if the user is authorized to perform this job.
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