Novell Print In A Netware Environment; Ipp Print In A Windows Operating System Environment - Toshiba e-studio477s User's Manual And Troubleshooting Manual

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TROUBLESHOOTING FOR NETWORK CONNECTIONS
No
Check...
6
Can you print to the equipment?
1

IPP print in a Windows operating system environment

No. Check...
1
Are the IP address properties correctly set?
2
2
Is the HTTP server on the equipment enabled?
3
Is the IPP print correctly set?
4
Were the proper printer drivers installed?
5
Is the IPP port configured with the correct URL?
3
6
Can you print to the equipment?

Novell print in a NetWare environment

4
No. Check...
1
Are the IPX/SPX protocols enabled? Is the correct frame
type selected?
2
If applicable, did you successfully set up queue-based
print?
3
Did you configure the equipment for a NetWare
connection?
5
4
Did you configure the equipment for NetWare print
service?
5
Were the proper printer drivers installed?
6
Is the IPP port configured with the correct URL?
7
Can you see the equipment in Windows Network
Neighborhood?
6
8
Can you print to the equipment?
7
Yes
No
Corrective Action
See the following section to fix the problem:
End
P.25 "Cannot print with the equipment (network
connection problems)"
Yes
No
Corrective Action
Next Step
Set up the IP address correctly.
Next Step
Enable the HTTP server in the HTTP Network Service.
Next Step
Set up the IPP print service correctly.
Refer to the Basic Guide to install the proper printer
Next Step
drivers.
Next Step
Refer to the Basic Guide to configure the proper port.
See the following section to fix the problem:
End
P.25 "Cannot print with the equipment (network
connection problems)"
Yes
No
Corrective Action
Set up the IPX/SPX correctly.
Next Step
Set up the NetWare server properly.
Next Step
Set up the NetWare network settings correctly.
Next Step
Set up the NetWare print service correctly.
Next Step
Refer to the Basic Guide to install the proper printer
Next Step
drivers.
Next Step
Refer to the Basic Guide to configure the proper port.
Check that the SMB protocol is enabled in the client
Next Step
computers.
See the following section to fix the problem.
End
P.25 "Cannot print with the equipment (network
connection problems)"
- 40 -

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