Toshiba e-studio477s User's Manual And Troubleshooting Manual page 22

TROUBLESHOOTING FOR THE HARDWARE
Message
Toner near Empty
1
2
This original is copy protected
DEPARTMENT Quota exceeded.
Contact the Administrator.
Not enough Work Space to store
originals
Will you print out stored originals?
USER Quota exceeded.
3
Contact the Administrator.
USER and DEPARTMENT Quota
exceeded.
Contact the Administrator.
The number of originals exceeds the
limits.
The scanned data are deleted.
4
The number of originals exceeds the
limits.
Will you copy stored originals?
Install new image drum.
Install new toner cartridge.
READY (IMAGE DRUM NOT
RECOGNIZED)
5
IMAGE DRUM NOT RECOGNIZED
Check the image drum
Open the rear side tray of copier.
6
Close the rear side tray of copier.
LAN cable is not detected
7
Error Codes
The error codes indicating the status of the equipment may appear on the touch panel. You can find the listings of these error codes in
Chapter 7.
 P.48 "Error Codes"
Problem Description
Toner is running out.
An attempt is made to copy a
prohibited original.
The copying, printing or scanning
quota to the department has reached
"0".
Internal memory available ran out
while scanning.
The copying, printing or scanning
quota to the user has reached "0".
The copying, printing or scanning
quota to the user and department has
reached "0".
The number of originals to be
scanned has exceeded the limit of
1000 sheets during scanning. (The
magazine sort or page number
function is used.)
The number of originals to be
scanned has exceeded the limit of
1000 sheets during scanning.
It is time to replace the image drum.
The image drum is not installed at all
or improperly so.
The recommended image drum is not
being used.
The image drum is not installed at all
or improperly so.
The recommended image drum is not
being used.
This paper cannot exit from the output
tray on the front side.
The face up tray on the rear side is
opened when a job in the staple or
duplex mode is performed.
The LAN cable connection is not
detected.
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Corrective Action
Some toner is still left in the toner cartridge while this message is
displayed. You do not have to replace the toner cartridge yet.
Prepare a new toner cartridge.
(About another 1000 copies can be made after this message
appears. Depending on the conditions of copying, this message
may not appear even when the toner cartridge is near empty.)
Note
• Replace the toner cartridge after the toner has completely run
out. [Install new toner cartridge] is displayed at that time.
This original cannot be copied.
For details of setting the quota, ask your administrator.
To print out the data for the originals stored (scanned) until the
message appeared, press [YES] on the touch panel. To delete the
stored data, press [NO].
For details of setting the quota, ask your administrator.
For details of setting the quota, ask your administrator.
Reduce the number of originals to be scanned, and try again.
To print out the data for the originals stored (scanned) until the
message appeared, press [YES] on the touch panel. To delete the
stored data, press [NO].
Replace the image drum following the guidance displayed on the
touch panel.
Install the image drum correctly.
 P.58 "Replacing the Toner Cartridge or Image Drum"
Use the recommended image drum.
 P.58 "Replacing the Toner Cartridge or Image Drum"
Install the image drum correctly.
 P.58 "Replacing the Toner Cartridge or Image Drum"
Use the recommended image drum.
 P.58 "Replacing the Toner Cartridge or Image Drum"
Open the face up tray on the rear side to resume printing.
Close the face up tray on the rear side to resume printing.
Check the following items.
• Check that the LAN cable is connected to the equipment.
• Check that there is no damage on the connector of the LAN
cable.
• Check that the LAN cable is open circuited.
• Check that the LAN cable is connected to the HUB. Check that
there is no damage to the connector.
• Check that the power is ON for the HUB to which the LAN
cable is connected.
• Check that the settings of the communication speed and the
Ethernet method for the equipment and the HUB are aligned.