Toshiba e-studio477s User's Manual And Troubleshooting Manual page 53

Error Code
Save as File
Wrong Job status
2D10, 2D12,
2D13
Not enough memory
2D11
Invalid parameter specified
2D14
2D15 Exceeding maximum file capacity
Failure to create directory
2D30
Failure to create file
2D31, 2D33
Failure to delete file
2D32
Failure to convert image file format
2D40
Encryption error. Failure to create a file
2D43
Creating a file was not allowed.
2D44
Failure in making meta data
2D45
Failure to connect to network destination Check
destination path.
2D62
Specified network path is invalid. Check
2D63
destination path.
Log on to file server failed. Check user name and
2D64 password.
There are too many documents in the folder.
2D65
Failure in creating a new document
Failed to process your job. Insufficient Storage
2D66
space.
2D67 FTP service is not available
2D68 File Sharing service is not available
2D69 NetWare service is not available
Failure to delete file
2DA6
Failure to acquire resource
2DA7
2DC0 Job canceled
Power failure occurred
2DC1
Problem Description
CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
Turn the power OFF and then back ON. Try it again. If the error still
persists, contact your service representative.
Wait for a while and try again. If the error still persists, turn the power OFF
and then back ON, and make another effort.
If you are using a template, create it again. If the error still persists, turn
the power OFF and then back ON, and then try again.
Divide the file into several files, or try again in a single-page format.
Make sure that the access privilege to the storage directory is writable and
also that the disk in the directory has enough space, and then try again. If
more than one job is performed simultaneously, the error may occur
because the disk temporarily runs out of space. In this case, wait for a
while and try again. If the error still persists, turn the power OFF and then
back ON, and make another effort.
Make sure that the access privilege to the storage directory is writable and
also that the disk in the directory has enough space, and then try again. If
more than one job is performed simultaneously, the error may occur
because the disk temporarily runs out of space. In this case, wait for a
while and try again. If the error still persists, turn the power OFF and then
back ON, and make another effort.
Make sure that the access privilege to the storage directory is writable and
then try the job again. If the error still persists, turn the power OFF and
then back ON, and then make another effort.
This error occurs when conversion to a highly compressed PDF format
fails. Do the scanning again. If the error still persists, Use the normal PDF
format. When this error occurs in conversion other than to a highly
compressed PDF format, turn the power OFF and then back ON. Then try
to scan again. If the error still persists, contact your service representative.
If the error still persists after reattempting, turn the power OFF and then
back ON. Then make another effort.
Creating an unencrypted file was not allowed. Configure the encryption
settings and try again. To create an unencrypted file, consult the
administrator.
Make sure that the template setting is correct, and do the scanning again.
If the error still persists, turn the power OFF and then back ON, and then
try again.
Make sure that the network folder is shared in your network and try
scanning again. If the error still persists, ask your administrator to check
whether the IP address or path of the server is correct. Also make sure
that the server is operating properly.
Make sure that you specify the correct network folder and try scanning
again.
Make sure that you specify the correct user name and password to log on
the file server, or you specify the correct file server. Then try scanning
again.
Delete the data in the local storage folder in the equipment and try
scanning again.
Reduce the number of pages of the problem job and try again. Check
whether the server or local disk has sufficient space in its capacity.
Ask your administrator whether the FTP service is configured correctly.
Ask your administrator whether the SMB protocol is enabled.
Ask your administrator whether the NetWare protocol is enabled.
Delete the files in the shared folder with Explorer, turn the power OFF and
then back ON, and reattempt the problem job. If the error still persists,
contact your service representative.
Turn the power OFF and then back ON. Try the problem job again. If the
error still persists, contact your service representative.
The job was canceled.
Make sure that the power cable is connected properly and is inserted
securely. Resend the job.
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