Whirlpool Cabrio WTW6400S Technical Manual page 37

Noisy, vibrating, off-balance
• Is the washer level? Does the washer rock
when pushed against the corners?
The washer must be level. The front and rear
feet must be in firm contact with the floor.
Check that the locknuts are tightened. See
"Level the Washer," page 2-8.
• Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can con-
tribute to noise and vibration of the washer.
A 3/4˝ (1.9 cm) piece of plywood under the
washer will reduce the sounds. See "Loca-
tion Requirements," page 2-2.
• Is the load balanced?
Evenly distribute the load in the washer
basket and make sure the height of the load
does not exceed the top row of basket holes.
See "Starting The Washer," page 3-3.
• Do you hear clicking or other noises when
the cycle changes from washing to drain-
ing or spinning?
When the drive system shifts or the washer
basket settles between cycles you may hear
noises that are different from your previous
washer. These are normal washer noises.
• Is the washer gurgling or humming?
When the washer drains, the pump will make
a continuous humming with periodic gurgling
or surging sounds as the final amounts of
water are removed. This is normal.
• Are you washing a small load?
You will hear more splashing sounds when
washing small loads. This is normal.
• The washer basket moves while wash-
ing.
This is normal.
• Can you hear water spraying?
This is part of the wash action.
• Are you washing items with metal snaps,
buckles or zippers?
You may hear metal items touching the bas-
ket. This is normal.
• Did you select the Bulky Items cycle?
Use the Bulky Items cycle only for oversized,
nonabsorbent items such as comforters, pil-
lows or poly-filled jackets. Other items will
create an unbalanced load in this cycle.
Washer leaks
• Are the fill hoses tight?
• Are the fill hose washers properly seated?
Check both ends of each hose. See "Connect
the Inlet Hoses," page 2-6.
• Did you pull the drain hose from the
washer cabinet and install it in a standpipe
or laundry tub?
The drain hose should be pulled from the
washer cabinet and secured to the drainpipe
or laundry tub. See "Connect The Drain
Hose," page 2-5, and "Secure the Drain
Hose," page 2-7.
• Is the sink or drain clogged?
Sink and drainpipe must be able to carry
away 17 gal. (64 L) of water per minute. If
sink or drainpipe is clogged or slow, water
can back up out of drainpipe or sink.
• Is water splashing off the tub ring or the
load?
The wash load should be balanced and not
overloaded. If the wash load is unbalanced
or overloaded, incoming water can deflect
off the load.
• Is the washer properly installed?
The washer must be level. The feet should
be properly installed and the nuts tightened.
See "Level the Washer," page 2-8.
• Was the cycle interrupted and then the
Deep Clean option selected?
The Deep Clean option should be started
on a dry load only. The Deep Clean option
should not be selected after the tub has
started filling with water.
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