Whirlpool Cabrio WTW6200S User Manual
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Whirlpool Cabrio WTW6200S User Manual

Cabrio automatic washer
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L-81
CONSUMER CARE TECHNICAL
EDUCATION GROUP PRESENTS
AUTOMATIC
WASHER
MODELS: WTW6200S & WTW6300S
JOB AID
Part No. 8178583
Table of Contents
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Frequently Asked Questions (30)

  • Why is my Whirlpool Cabrio WTW6200S washer not spinning clothes dry?

    If your washer is not spinning clothes dry, consider the following:

    • Unbalanced Load: If the load is unbalanced, redistribute the load evenly in the washer basket and ensure the height of the load does not exceed the top row of basket holes. An unbalanced load can result in a reduced spin speed and wet clothes.
    • Incorrect Cycle: Ensure you used the right cycle for the load being washed. Select a higher spin speed if needed.
    • Cold Rinse: Cold rinses can leave loads wetter than warm rinses.
    • Overloaded Washer: An overloaded washer can lead to a reduced spin speed and wet clothes. Wash smaller loads to ensure clothes move freely.

    For more information, see page 37 of the manual.
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  • Why is my Whirlpool Cabrio WTW6200S washer not draining?

    If your washer is not draining, check the following:

    • Drain Hose: Ensure the drain hose is not clogged or installed too tightly, and that its top is at least 39″ (99 cm) above the floor but no higher than 96″ (244 cm) from the bottom of the washer. The drain hose needs an air gap and should not be sealed with tape.
    • Sink/Drain Clog: Verify that the sink or drainpipe is not clogged and can carry away 17 gal. (64 L) of water per minute.
    • Lid Position: The lid must be closed for the washer to operate.
    • Error Code: The washer may display an "Ld" (Long Drain) error code. If this occurs, press PAUSE/CANCEL to clear the display.

    For more information, see pages 13, 33, 34 and 36 of the manual.
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  • How do I unlock my Whirlpool Cabrio WTW6200S washer when it's locked?

    If the lid is locked, you must wait until the Lid Lock light turns off before you can open it. If the washer is paused and you want to unlock the lid after the "Add a Garment" period, press PAUSE/CANCEL once.


    For more information, see pages 25 and 30 of the manual.
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  • How do I clean the inside of my Whirlpool Cabrio WTW6200S washer?

    To clean the interior of your washer, mix 1 cup (250 mL) of chlorine bleach and 2 cups (500 mL) of detergent. Pour this mixture into the washer and run it through a complete cycle using hot water. Repeat this process if necessary. For hard water deposits, use only cleaners labeled as washer safe.


    For more information, see page 31 of the manual.
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  • How can I stop my Whirlpool Cabrio WTW6200S washer from shaking excessively?

    To stop excessive shaking, ensure the washer is level. The front and rear feet must be in firm contact with the floor, and the locknuts should be tightened. If the floor is flexing or uneven, placing a 3/4″ (1.9 cm) piece of plywood under the washer may help. Also, make sure the load is balanced and evenly distributed in the washer basket, not exceeding the top row of basket holes.


    For more information, see page 34 of the manual.
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  • Why is my Whirlpool Cabrio WTW6200S washer not filling with water?

    If your washer is not filling with water, check the following:

    • Water Faucets: Ensure both hot and cold water faucets are turned on.
    • Water Inlet Hoses: Check if the water inlet hoses are kinked and straighten them if necessary. Also, check if the water inlet valve screens are clogged and clean any accumulated film or particles.
    • Lid Position: The lid must be closed for the machine to fill.
    • Error Code: The washer may display an "LF" (Long Fill) error code, indicating the water level is not changing. If this occurs, press PAUSE/CANCEL to clear the display.

    For more information, see pages 33, 35 and 36 of the manual.
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  • Why is my Whirlpool Cabrio WTW6200S washer not starting?

    If your washer is not starting, check the following:

    • Power Supply: Ensure the power cord is plugged into a grounded 3-prong outlet and that there is power at the plug.
    • Circuit Breaker: Check if a household fuse has blown or a circuit breaker has tripped.
    • Lid Position: The lid must be closed for the washer to operate.
    • Cycle Knob: Verify that the indicator on the Cycle control knob is properly lined up with a cycle.
    • Water Faucets: Make sure both hot and cold water faucets are turned on.
    • Extension Cord: Do not use an extension cord.

    For more information, see pages 35 and 36 of the manual.
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  • How do I drain water from my Whirlpool Cabrio WTW6200S washer?

    To manually drain water from your washer, first press PAUSE/CANCEL twice to cancel the wash cycle, then press POWER. Turn the knob to select DRAIN & SPIN and press START. The lid will unlock once the spin is complete, allowing you to remove items.


    For more information, see page 25 of the manual.
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  • How do I troubleshoot a clogged drain hose on my Whirlpool Cabrio WTW6200S washer?

    If your drain hose is clogged, the washer may display an "Ld" (Long Drain) error code. To troubleshoot, check if the drain hose is clogged or if it is installed properly. You can press PAUSE/CANCEL to clear the display. Additionally, ensure the drain hose is not kinked or fit too tightly in the standpipe, and that its top is at least 39″ (99 cm) above the floor but no higher than 96″ (244 cm) from the bottom of the washer, allowing for an air gap.


    For more information, see pages 13, 33 and 36 of the manual.
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  • Why is the lid not locking on my Whirlpool Cabrio WTW6200S washer?

    If the lid is not locking, the washer may display a "dL" (Door/Lid cannot lock) error code. This can happen if the lid is not closed completely due to interference, if wash media buildup is preventing the lock bolt from extending, or if the machine/motor control detects an open lid switch when trying to lock. Check for items caught in the lid that prevent it from closing.


    For more information, see pages 33 and 66 of the manual.
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  • How do I reset my Whirlpool Cabrio WTW6200S washer after an error code appears?

    To clear an error code displayed on your washer, press PAUSE/CANCEL once. If the code appears again, you may need to call for service.

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  • How can I get my Whirlpool Cabrio WTW6200S washer to fill with more water?

    The washer automatically selects the water level using the Auto feature which senses the load size and adds the correct amount of water. You can manually change the water level settings if needed.


    For more information, see page 28 of the manual.
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  • What does the 'Sd' error code mean on my Whirlpool Cabrio WTW6200S washer?

    The 'Sd' error code (F71) indicates that suds have been detected. This means the machine/motor control has detected a suds-lock condition, often due to excessive detergent usage. The washer will run a suds reduction correction routine. If the code persists after the routine, it may signify excessive detergent usage, the basket not engaging during the drain step, or mechanical friction in the drive mechanism.


    For more information, see pages 33 and 65 of the manual.
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  • How do I check or troubleshoot the drain pump on my Whirlpool Cabrio WTW6200S washer?

    To check or troubleshoot the drain pump, first unplug the washer or disconnect power. Then, disconnect the wire connector from the drain pump terminals. Set an ohmmeter to the R x 1 scale and touch the test leads to each of the drain pump terminals. The meter should indicate between 10.5 and 14 Ω. If the reading is outside this range, the pump may need to be replaced. You can find the procedure for accessing the drain pump on page 4-13 of the manual.


    For more information, see page 62 of the manual.
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  • How do I set my Whirlpool Cabrio WTW6200S washer to a spin-only cycle?

    To set your washer to a spin-only cycle, turn the knob to DRAIN & SPIN until the indicator light glows, then press START.


    For more information, see page 27 of the manual.
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  • What are the common causes of excessive suds in the Whirlpool Cabrio WTW6200S washer?

    Excessive suds, indicated by the "Sd" error code, are commonly caused by too much detergent. Always measure detergent and follow the manufacturer's directions. If you have very soft water, you might need to use less detergent. Also, if the Deep Clean option was selected after the tub started filling with water, it could contribute to excessive suds.


    For more information, see pages 33 and 37 of the manual.
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  • What are the common error codes for the Whirlpool Cabrio WTW6200S washer?

    The common error codes and their meanings are:

    • LF (F30): Long Fill - Water level not changing or disengaged basket.
    • Ld (F32): Long Drain - Water level not changing after drain pump is on.
    • uL (none): Unbalanced Load - Machine/motor control detects an off-balance load.
    • oL (F70): Overloaded - Machine/motor control detects a load size exceeding capacity.
    • Sd (F71): Suds Detection - Excessive suds detected.
    • lid (F81): Open/Close Door Lid - Lid open or not closing properly.
    • Po (none): Pump Out - Drain pump begins pumping out water with lid open for more than 10 minutes.
    • HC (none): Hot, Cold Reversed - Hot and cold inlet hoses are reversed.
    • dL (F80, 82, 84, 85): Door Lock Failure - Lid not closed, wash media buildup, or control cannot lock lid.
    • dU (F83): Door Unlock Failure - Excessive force or wash media buildup prevents lock bolt retraction, or control cannot unlock lid.
    • F1 (F60-68): Primary Control Failure - Primary control failure.
    • F2 (F2): Keypad/User Interface Failure - Stuck key or user interface mismatch.
    • F40: ATC Thermistor Open/Short - ATC Thermistor is open or shorted.
    • F41: Motor RPS Thermistor Open/Short - Motor rotor position sensor (RPS) thermistor is open or shorted.
    • F42: Heater Thermistor Open/Short - Heater thermistor is open or shorted (not used).
    • F50: Motor Stalled - Motor RPS senses no rotation.
    • F51: Motor RPS Failure - Motor rotor position sensor (RPS) failure.
    • F52: Motor Stop Failure - Motor RPS senses rotation after stop command.
    • F53: Motor Control Overtemp - Machine/motor control detects high temperature for motor module.
    • F54: Motor Control Overcurrent - Machine/motor control detects high current for motor module.
    • F72: Basket Re-engagement Failure - Basket check routine fails to determine if basket is re-engaged.

    For more information, see pages 65, 66 and 67 of the manual.
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  • What are the steps to properly level my Whirlpool Cabrio WTW6200S washer?

    To properly level your washer:

    1. Slide the washer to its final location.
    2. Push on the upper front panel to ensure the washer is on its rear feet.
    3. Lower the right front foot until it contacts the floor. Rotate it by hand an additional 1-1/2 turns.
    4. Check the levelness of the washer by placing a level on the lid near the console and then on the side in the crease between the top and cabinet.
    5. If the washer is not level, move it out slightly, tip it back, prop up the front on a wood block, and adjust the feet up or down by twisting them. Repeat steps 1 through 4 until level.
    6. Use a 9/16″ or 14 mm open-end wrench to turn the locknut counterclockwise on the foot tightly against the washer cabinet. If the locknut is not tight, the washer may vibrate.

    For more information, see page 18 of the manual.
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  • How do I select the correct wash cycle for different fabric types on my Whirlpool Cabrio WTW6200S washer?

    To select the correct wash cycle, turn the knob to choose the appropriate cycle for the type of fabrics you are washing. The indicator light for the selected cycle will glow. Available cycles include:

    • Heavy Duty: For heavily soiled or sturdy items.
    • Normal: For normally soiled cottons and linens, such as sheets, blankets, and towels.
    • Whitest Whites: For heavily soiled white fabrics, uses liquid chlorine bleach.
    • Delicates: For lightly soiled garments labeled "Machine Washable Silks" or "Gentle."
    • Perm Press / Casual: For no-iron fabrics like sport shirts, blouses, and permanent press.
    • Handwash / Wool: For lightly soiled special care garments or items labeled "Machine Washable Wool."
    • Darks / Colors: For dark or highly dyed natural fabrics.

    For more information, see pages 26 and 27 of the manual.
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  • How do I start a wash cycle on my Whirlpool Cabrio WTW6200S washer?

    To start a wash cycle, first place a load of sorted clothes evenly into the washer, mixing large and small items and loading only to the top of the basket to prevent poor cleaning. Next, pour the measured powdered or liquid detergent into the detergent dispenser. Close the washer lid, press POWER, select a Wash Cycle, adjust any desired Modifiers, and select desired Options. Finally, press START to begin the wash cycle, which will lock the lid.

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  • Why does my Whirlpool Cabrio WTW6200S washer pause for a long time during a cycle?

    If your washer is pausing for a long time, it might be in a normal pause during certain cycles. Allow the cycle to continue.


    For more information, see page 36 of the manual.
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  • How do I properly load clothes into my Whirlpool Cabrio WTW6200S washer for best results?

    For best results, place a load of sorted clothes evenly into the washer, mixing large and small items. Load only to the top of the basket as shown in the manual. Clothes should move easily through the wash water; overloading can cause poor cleaning.


    For more information, see page 23 of the manual.
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  • What does it mean if the lights are flashing on my Whirlpool Cabrio WTW6200S washer?

    If the lights are flashing, it could indicate an error code. You should review the Display Fault/Error Codes table for the recommended procedure. If all indicators on the console are momentarily turning off and then back on with "88" displayed, it may be part of the Automatic Diagnostic Test starting.


    For more information, see pages 68 and 69 of the manual.
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  • How do I properly add detergent to my Whirlpool Cabrio WTW6200S washer?

    Pour measured powdered or liquid detergent into the detergent dispenser. Do not put detergent directly into the wash tub or onto clothes in the washer. For best results, use the dispenser to dissolve the detergent.


    For more information, see pages 23 and 37 of the manual.
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  • How do I remove the agitator from my Whirlpool Cabrio WTW6200S washer?

    To remove the agitator, first unplug the washer or disconnect power and raise the cabinet top. Then, pull the liquid fabric softener dispenser off the top of the agitator, followed by pulling out the barrier cap from the agitator. Next, use a ratchet with a 7/16" socket and a 12" extension to remove the hex-head bolt from the agitator, and lift the top half of the agitator out. Finally, pull the bottom half of the agitator straight up and off the drive motor shaft.


    For more information, see page 51 of the manual.
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  • How do I calibrate my Whirlpool Cabrio WTW6200S washer?

    To calibrate the pressure transducer, which checks the water level sensing components, first unplug the washer or disconnect power, then access the machine/motor control assembly. Ensure the tub is drained and all clothes are removed. Next, enter the Manual Diagnostic Test Mode by following steps 1 and 2 until the display shows "00" and the "Add A Garment" indicator LED is flashing. Then, press and hold the Cycle Signal button until a single beep sounds and the display shows "Pt" to indicate that zero calibration is complete. You can then exit the Diagnostic: Manual mode by pressing STOP or POWER.


    For more information, see page 76 of the manual.
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  • How do I enter diagnostic mode on my Whirlpool Cabrio WTW6200S washer?
    To enter the Automatic Diagnostic Test Mode, ensure the washer is in standby (all indicators off or only Clothes Clean/Done indicator on). Select any button (except POWER, START, and STOP) and press/hold it for 3 seconds, release for 3 seconds, press/hold for 3 seconds, release for 3 seconds, and press/hold for 3 seconds. If successful, all indicators will illuminate for 5 seconds with "88" displayed. If not, repeat the procedure.
    For more information, see page 68 of the manual.
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  • What is the optimal load size for the Whirlpool Cabrio WTW6200S washer?

    The washer automatically selects the water level based on the load size. For optimal cleaning, load clothes only to the top of the basket as shown in the manual. Overloading can cause poor cleaning, as items should move easily through the wash water.


    For more information, see page 23 of the manual.
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  • What is the wash capacity of the Whirlpool Cabrio WTW6200S washer?

    The Whirlpool Cabrio WTW6200S washer has a capacity of 3.8 cu. ft. (DOE) and a usable capacity of 18 lbs (8.16 kg).


    For more information, see page 8 of the manual.
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  • Does the Whirlpool Cabrio WTW6200S washer have a fabric softener dispenser?

    Yes, the Whirlpool Cabrio WTW6200S washer has a fabric softener dispenser with a capacity of 1/2 cup.


    For more information, see page 8 of the manual.
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Summary of Contents for Whirlpool Cabrio WTW6200S

  • Page 1 L-81 CONSUMER CARE TECHNICAL EDUCATION GROUP PRESENTS AUTOMATIC WASHER MODELS: WTW6200S & WTW6300S JOB AID Part No. 8178583...
  • Page 2 • Successfully perform necessary repairs. • Successfully return the washer to its proper operational status. WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than authorized In-Home Service Professionals. Copyright © 2006, Whirlpool Corporation, Benton Harbor, MI 49022...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Page GENERAL ............. . 1-1 Washer Safety .
  • Page 4 — NOTES — - iv -...

  • Page 5: General

    GENERAL WASHER SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

  • Page 6: Model & Serial Number Designations

    MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER MODEL NUMBER 00 S W BRAND W = Whirlpool E = Estate R = Roper I = Inglis ACCESS / FUEL T = Top Load G = Gas F = Front Load H = Horizontal...

  • Page 7: Model & Serial Number Label & Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL & TECH SHEET LOCATIONS The Model/Serial Number Label and Tech Sheet locations are shown below. Model/Serial Number Location Tech Sheet Location (Access Under Cabinet Top)

  • Page 8: Specifications

    SPECIFICATIONS MODEL NUMBERS WTW6200SW WTW6300SW, G, B PRIMARY FEATURES CAPACITY (DOE) 3.8 CU. FT. 3.8 CU. FT. USABLE CAPACITY 18 LBS (8.16 KG) 18 LBS (8.16 KG) MAX SPIN SPEED EXTERIOR LID FINISH POWDER COAT POWDER COAT SOLID GLASS TOP FINISH POWDER COAT POWDER COAT AGITATOR...
  • Page 9 MODEL NUMBERS WTW6200SW WTW6300SW, G, B SECONDARY OFF / LOUD OFF / LOUD TIME REMAINING TEMPS 4 ATC 4 ATC ATC TEMPS H/C , W/W, W/C, C/C H/C , W/W, W/C, C/C AUTO WATER LEVEL WATER LEVELS SMALL - 3.1˝ (8 CM) ABOVE BASKET BOTTOM SMALL - 3.1˝...

  • Page 10: Agitator Wash Program/Selectability

    AGITATOR WASH PROGRAM / SELECTABILITY D = Default Setting x = Selectable Setting o = Not Selectable...

  • Page 11: Installation Information

    INSTALLATION INFORMATION INSTALLATION REQUIREMENTS TOOLS AND PARTS Alternate Parts Your installation may require additional parts. Gather the required tools and parts before If you are interested in purchasing one of the starting installation. The parts supplied are in items listed here, call the toll-free number on the washer basket.

  • Page 12: Location Requirements

    LOCATION REQUIREMENTS INSTALLATION SPACING FOR RECESSED AREA AND CLOSET INSTALLATIONS Selecting the proper location for your washer The following spacing dimensions are rec- improves performance and minimizes noise ommended for this washer. This washer has and possible washer “walk.” been tested for installation with spacing of 0˝ The washer can be installed in a basement, (0 cm) clearance on the sides.

  • Page 13: Drain System

    DRAIN SYSTEM LAUNDRY TUB DRAIN SYSTEM (VIEW C) The laundry tub needs a minimum 20 gal. The washer can be installed using the stand- (76 L) capacity. The top of the laundry tub pipe drain system (floor or wall), the laundry must be at least 39˝...

  • Page 14: Electrical Requirements

    ELECTRICAL REQUIREMENTS WARNING GROUNDING INSTRUCTIONS For a grounded, cord-connected washer: This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrcal shock by providing a path of least resistance for elec- tric current.

  • Page 15: Installation Instructions

    INSTALLATION INSTRUCTIONS WARNING Remove tape from lid. Open lid and re- move foam packing ring from washer tub. Keep foam packing ring in case you need Excessive Weight Hazard to move the washer in the future. Use two or more people to move and install washer.

  • Page 16: Connect The Inlet Hoses

    CONNECT THE INLET HOSES REMOVE DRAIN HOSE FROM WASHER CABINET Insert new flat washers (supplied) into Pull the corrugated drain hose out of the each end of the inlet hoses. Firmly seat washer by first grabbing the pull tie. Continue the washers in the couplings.

  • Page 17: Secure The Drain Hose

    CONNECT THE INLET HOSES Check for leaks TO THE WASHER • Turn on the water faucets and check for leaks. A small amount of water might en- ter the washer. You will drain this in a later step. NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure.

  • Page 18: Level The Washer

    LEVEL THE WASHER Check the levelness of the washer by first placing a level on the lid near the WARNING console. Next, place the level on the side of the washer in the crease between the Excessive Weight Hazard top of the washer and the cabinet. Use two or more people to move and install washer.

  • Page 19: Complete Installation

    COMPLETE INSTALLATION WARNING Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. See “Electrical Requirements.” Check that all parts are now installed. If there is an extra part, go back through the Electrical Shock Hazard steps to see which step was skipped.
  • Page 20 — NOTES — 2-10...

  • Page 21: Product Operation

    PRODUCT OPERATION THEORY OF OPERATION Basket—The basket is designed with a tra- INTRODUCTION ditional balance ring at the top and a flotation ™ The Cabrio Automatic Washer represents a chamber at the base. The outside surface of new design that differs from the traditional top the basket is punched to allow lint to catch on load machine.
  • Page 22 As the tub fills with water, the basket begins to Lid Lock Mechanism—Since this washer float and to rise. The splined hub components does not utilize a brake, a lid lock is used to now separate, and allow the basket to move prevent access during the spin cycles.

  • Page 23: Washer Use

    WASHER USE NOTE: The Washer model may differ slightly. STARTING THE WASHER Place a load of sorted clothes into the washer. WARNING • Load evenly to maintain washer bal- ance. Mix large and small items. • Load only to the top of the basket as shown.
  • Page 24 Add color-safe bleach, (powdered or liq- • Do not overfill. The dispenser holds uid) to this dispenser, if needed. Be sure 1/2 cup (118 mL). to match powdered color-safe bleach with • Do not spill or drip any fabric softener powdered detergent or match liquid color- onto the clothes.

  • Page 25: Stopping The Washer

    To restart the washer: CHANGING MODIFIERS AND OPTIONS AFTER PRESSING START Close the lid and press START. You can change a Modifier or Option anytime To unlock the lid after the Add a Garment before the selected Modifier or Option begins period, press PAUSE/CANCEL once.
  • Page 26 ESTIMATED TIME REMAINING PRESET CYCLE SETTINGS When a wash cycle is started, the estimated Cycle Preset Soil Level* Wash/Rinse time remaining for the cycle, including fills and Minutes Temp drains, will be displayed. The time will count Whitest Whites Heavy Hot/Cold down to the end of the cycle.
  • Page 27 CASUAL/PERM PRESS RINSE & SPIN Use this cycle to wash loads of no-iron fabrics Use this option to get a deep rinse followed by such as sport shirts, blouses, casual business a high-speed spin. The time display will include clothes, permanent press and blends. This an estimate of how long it will take to fill and cycle uses medium-speed wash action, a me- drain the washer.
  • Page 28 • For most loads, use the time recommended TEMPERATURE GUIDE in the preset cycle settings. Wash Water Temperature Suggested Fabrics • For heavy soil and sturdy fabrics, press Soil Level to select more wash time, if needed. Whites and pastels •...
  • Page 29 For a longer delay time, press DELAY DEEP CLEAN WASH. The Start time will increase by This option provides enhanced cleaning ac- 1-hour steps. tion for tough stains. The Heavy Duty cycle Press START. The countdown in hours to automatically includes Deep Clean. Choosing the wash cycle will show in the time display Deep Clean will add approximately 10 minutes window and the indicator light will begin to...

  • Page 30: Normal Sounds

    PRESOAK PAUSE/CANCEL Use this option for set-in stains and soil that Press PAUSE/CANCEL once to pause or stop need extra time for removal. Soaking in this the washer at any time. Press PAUSE/CANCEL washer is different than in a conventional wash- once to unlock the lid and add a garment.

  • Page 31: Washer Care

    WASHER CARE CLEANING YOUR WASHER WATER INLET HOSES Use a soft, damp cloth or sponge to wipe up Replace inlet hoses after 5 years of use to any spills such as detergent or bleach from the reduce the risk of hose failure. Periodically in- outside of your washer.
  • Page 32 To winterize washer: To transport the washer: Shut off both water faucets. Shut off both water faucets. Disconnect and drain water inlet hoses. Disconnect and drain water inlet hoses. Put 1 qt (1 L) of R.V.-type antifreeze in the If the washer will be moved during freez- basket.

  • Page 33: Troubleshooting

    TROUBLESHOOTING WASHER AND COMPONENTS Washer displaying code messages • “Sd” (Suds Detected) Did you add too much detergent? • “LF” (Washer is taking too long to fill) Always measure detergent. Follow detergent Check the following: manufacturer’s directions. Are the water inlet hoses kinked or clogged? If excessive suds are detected, the washer Are the water inlet valve screens clear? will display this code while running a suds...
  • Page 34 Noisy, vibrating, off-balance Washer leaks • Are the fill hoses tight? • Is the washer level? Does the washer rock when pushed against the corners? • Are the fill hose washers properly seated? The washer must be level. The front and rear Check both ends of each hose.
  • Page 35 WASHER OPERATION Dispenser operation WARNING • Are the laundry additives in the correct dispensers? Add the correct amounts of detergent (pow- dered or liquid), liquid chlorine bleach, or fabric softener to the correct dispenser. You can add powdered or liquid color-safe bleach to the detergent dispenser.
  • Page 36 • Are the hot and cold water faucets turned Washer continues to fill or drain, or the cycle seems stuck Turn on the water. • Is the top of drain hose lower than the • Is the water inlet hose kinked? control knobs on washer? Straighten the hoses.

  • Page 37: Clothing Care

    • Does the wash water temperature feel • Did you wash an extra large load? lower than usual? A large unbalanced load could result in a As washing progresses, the wash tempera- reduced spin speed and wet clothes at the ture will decrease slightly for hot and warm end of the cycle.
  • Page 38 • Did you use enough detergent, or do you Load is wrinkled, twisted or tangled have hard water? • Did you unload the washer promptly? Use more detergent for washing heavy soils in cold or hard water. Water temperature Unload the washer as soon as it stops. should be at least 60°F (15.6°C) for soap to •...
  • Page 39 • Did you overload the washer? Garments damaged The wash load must be balanced and not overloaded. Loads should move freely during • Were sharp items removed from pockets washing. before washing? Empty pockets, zip zippers, snap or hook • Did you add chlorine bleach properly? fasteners before washing to avoid snagging Do not pour chlorine bleach directly onto load.
  • Page 40 — NOTES — 3-20...

  • Page 41: Component Access

    COMPONENT ACCESS ™ This section instructs you on how to service each component inside the Cabrio Automatic Washer. The components and their locations are shown below. COMPONENT LOCATIONS CONSOLE & TOP CABINET COMPONENTS User Interface Board & Encoder Power Supply Cord Water Inlet/ Machine/Motor Dispenser...

  • Page 42: Removing The Encoder And The User Interface Board

    REMOVING THE ENCODER AND THE USER INTERFACE BOARD WARNING Pull the knob off the control shaft. Control Knob Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 43 To remove the encoder, lift the locking NOTE: Before you can remove the user in- tab, and turn the encoder to the left (coun- terface board, you must first remove the en- terclockwise) as far as it will go, then lift coder.

  • Page 44: Removing The Water Inlet/Dispenser Valve Assembly, Power Supply Cord, And Machine/Motor Control & Pressure Transducer

    REMOVING THE WATER INLET/ DISPENSER VALVE ASSEMBLY, POWER SUPPLY CORD, AND MACHINE/MOTOR CONTROL & PRESSURE TRANSDUCER WARNING Violet Violet White Electrical Shock Hazard Yellow Thermistor Disconnect power before servicing. Water Inlet/Dispenser Valve Assembly Replace all parts and panels before Tape the washer lid closed. operating.
  • Page 45 Loosen the clamps and remove the three To remove the power supply cord: hoses going to the water inlet/dispenser a) Disconnect the power supply cord con- valve assembly. nector from the machine/motor control. b) Remove the hex-head screw from the green ground wire.

  • Page 46: Removing A Dispenser, The Fresh Fill Inlet Valve, And The Lid Lock

    REMOVING A DISPENSER, THE FRESH FILL INLET VALVE, AND THE LID LOCK WARNING Pry Out Tab Electrical Shock Hazard Disconnect power before servicing. Dispenser Cover Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 47 c) Raise the cabinet top (see step 3e on c) Remove the screw from the fresh fill page 4-4 for the procedure). inlet valve and remove the valve as- sembly. d) Loosen the clamp and disconnect the end of the dispenser hose from its wa- ter inlet/dispenser valve connector.
  • Page 48 e) Disconnect the lid lock cable connector from the machine/motor control con- nector at P12. f) Pull the end of the lid lock cable from the control, and remove the lid lock and cable assembly from the washer. Lid Lock Connector P12...

  • Page 49: Removing The Lid And A Lid Hinge

    REMOVING THE LID AND A LID HINGE WARNING b) Pull the two hinge pins out of the lid, and remove the pins and the lid from the washer. Electrical Shock Hazard Disconnect power before servicing. Remove Lid Replace all parts and panels before Hinge Pin operating.
  • Page 50 c) Raise the cabinet top (see step 3e on d) Remove the bottom hex-head screw page 4-4 for the procedure). from the lid hinge and remove the hinge (right lid hinge is shown below). Lid Hinges Bottom Lid Hinge Screw 4-10...

  • Page 51: Removing The Basket & Basket Hub

    REMOVING THE BASKET & BASKET HUB WARNING c) Using a ratchet with a 7/16˝ socket and a 12˝ extension, remove the hex- head bolt from the agitator, then lift the top half of the agitator out of the washer. Agitator (Top Half) Electrical Shock Hazard Disconnect power before servicing.
  • Page 52 e) Loosen the clamp and pull the recircu- g) Lift the basket out of the washer. lation hose off the tub ring. f) Pry out and unsnap the tub ring tabs from the tub and remove the tub ring. Recirculation Hose To remove the basket hub, remove the six screws, and lift the hub and motor drive gear from the basket.

  • Page 53: Removing The Drain And Recirculation Pumps

    REMOVING THE DRAIN AND RECIRCULATION PUMPS To remove the drain pump: WARNING a) Loosen the clamps and pull the inlet and outlet drain hoses off the pump. Note that there is a tab on the outlet connector that fits into a slot in the hose.
  • Page 54 To remove the recirculation pump: c) Disconnect the 2-wire connector from the recirculation pump terminals. a) Loosen the clamps and pull the recir- culation hoses off the pump. Note that Wire Connector there is a tab on the outlet connector that fits into a slot in the hose.

  • Page 55: Removing The Drive Motor & Rotor Position Sensor

    REMOVING THE DRIVE MOTOR & ROTOR POSITION SENSOR WARNING Use a 1/4˝ Allen wrench and loosen the rotor mounting screw as far as it will go (the screw is captive and cannot be re- moved from the rotor). The rotor is seated on the splined tub shaft.
  • Page 56 10. Disconnect the power connector from the stator terminals. 11. Disconnect the wire standoff and edge connector from the rotor position sensor cover. NOTE: If present, slide or cut the wire tie from around the edge connector. Rotor Position Sensor Cover Tab Indents Wire Standoff REASSEMBLY NOTE: When you reinstall Edge Connector...

  • Page 57: Removing The Tub

    REMOVING THE TUB WARNING Keep Suspension Ball Slot Parallel With Rod Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before c) Reach down along the side of the operating. tub, and press in on the suspension Failure to do so can result in death or rod holder locking tabs, then push the electrical shock.
  • Page 58 At the right rear corner of the washer, 11. Pull the tub out of the bottom of the washer. reach down and pull the pressure trans- 12. Remove the two 5/16˝ hex-head screws ducer tube off the tank. from the counterbalance weight and re- move the weight from the tub.

  • Page 59: Accessing The Pressure Transducer Tubing, Recirculation Tube

    ACCESSING THE PRESSURE TRANSDUCER TUBING, RECIRCULATION TUBE, AND DRAIN PUMP HARNESS WARNING Rear Panel Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Screw (1 of 8) Failure to do so can result in death or electrical shock.
  • Page 60 — NOTES — 4-20...

  • Page 61: Component Testing

    COMPONENT TESTING Before testing any of the components, perform • Check all connections before replacing the following checks: components, looking for broken or loose wires, failed terminals, or wires not pressed • The most common cause for control failure into connectors far enough. is corrosion on connectors.

  • Page 62: Drain Pump

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRAIN PUMP RECIRCULATION PUMP Terminals Terminals Refer to page 4-13 for the procedure for ac- Refer to page 4-13 for the procedure for ac- cessing the drain pump.

  • Page 63: Lid Lock

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Check the lid lock motor winding and LID LOCK switches by removing P12 from the ma- chine/motor control, and checking the resistance values shown in the following Lid Lock Resistance table.

  • Page 64: Drive Motor Stator

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRIVE MOTOR STATOR Refer to page 4-15 for the procedure for ac- cessing the drive motor. 3 Terminals Unplug washer or disconnect power.

  • Page 65: Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DISPLAY FAULT / ERROR CODES DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE (Saved Code) Long Fill LF flashes when the water level does not change for a period of time after the valves are turned on OR water has disengaged the basket but control does not detect a water level change.
  • Page 66 DISPLAY If drain pump turns on when there is no water in tub, EXPLANATION AND RECOMMENDED PROCEDURE (Saved Code) Open/Close Door Lid Lid flashes when the following conditions occur: User presses START with lid open. • User presses START after 2 consecutive machine cycles without opening lid. •...
  • Page 67 DISPLAY If drain pump turns on when there is no water in tub, EXPLANATION AND RECOMMENDED PROCEDURE (Saved Code) ATC Thermistor Open/Short F then 40 flashes when the ATC Thermistor is detected to be open or shorted. See TEST #5. (F40) Motor RPS Thermistor Open/Short F then 41 flashes when the motor rotor position sensor (RPS) thermistor is detected to be open or shorted.

  • Page 68: Diagnostic Guide

    DIAGNOSTIC GUIDE ACTIVATION OF AUTOMATIC DIAGNOSTIC TEST MODE Before servicing, check the following: Be sure the washer is in standby mode • Make sure there is power at the wall outlet. (plugged in with all indicators off, or with • Has a household fuse blown or circuit break- only the Clothes Clean or Done indicator er tripped? Time delay fuse?
  • Page 69 DIAGNOSTIC: Automatic Indication 1: None of the indicators or dis- play turns on. Performs a five-minute automatic test with wa- ter functions to check major washer functions Action: Press POWER button to enter setting (door can be open). Press the same button mode.
  • Page 70 If done successfully, a single beep oc- To check FABRIC SOFTENER valve select curs and the two-digit display shows one or press the following: of the following console ID#s: 06, 08, 12, NORMAL • START (turns on Fabric 13, 14, 15, 16, 17, 18, 19, 20, 21, 44, 45, Softener valve, cycle indicator flashes) •...
  • Page 71 Manual: Door Switch Agitate: Water must cover the wash plate (or agitator vanes) to ensure the basket is float- Opening the door should cause the Clothes ing prior to agitation. Enabling agitation with- Clean or Done status indicator to turn off. out enough water may cause a fault condition Closing the door should cause the indicator to occur.
  • Page 72 Press buttons to verify function. Indica- If any of the following occur during steps, see tors will toggle on (or off) and beep tone TEST #4: will sound when buttons are pressed. • None of the indicators light up NOTE: Pressing SOIL LEVEL, SPIN •...

  • Page 73: Troubleshooting Guide

    TROUBLESHOOTING GUIDE TROUBLESHOOTING TESTS TEST #1 Supply Connections POSSIBLE CAUSE/TEST PROBLEM NOTE: Possible Cause/Test must be performed in This test assumes that proper voltage is pres- the sequence shown for each problem. ent at the outlet. 1. Supply connections. See TEST #1. WON’T POWER 2.
  • Page 74 TEST #2 Log Valve Check to see if basket will turn freely. This test checks the electrical connections to • If basket turns freely, go to step 4. the valves, and the valves themselves. • If basket does not turn freely, deter- mine what is causing the mechanical Check the relays and electrical connec- friction or lock up.
  • Page 75 With an ohmmeter, check for continuity If both visual checks pass, replace the between all pins on the P10 machine/mo- user interface assembly. tor control connector and the motor rotor Plug in washer or reconnect power. position sensor (RPS) connector. See Activate the Console and Indicators Di- Figures 2 and 4, pages 6-13 and 6-16.

  • Page 76: Automatic Temperature Control

    TEST #5 Automatic Temperature Control 11. Using an ohmmeter, measure continuity between all pins on the P9 connector and This test checks the water inlet valves, the the thermistor contacts. temperature sensor, and the machine/motor control. • If there is continuity, replace the log valve assembly.
  • Page 77 Drain Pump Motor Cover Recirculation Pump Motor Rotor Position Counterweight Motor Bolt Sensor (RPS) or Motor Connection Drive motor area, viewed from bottom. Figure 1 Motor Connector Stator Motor Rotor Position Sensor (RPS) Motor cover removed to access RPS and motor connector.
  • Page 78 Select POWER • wash cycle NORMAL • Check the resistance at the pump motor. START. Remove the connector at the motor and take measurements across pump termi- Verify that the tub fills to the top of the nals. Measurements should be as shown impeller plate (impeller models), or to a in the wiring diagram.

  • Page 79: Accessing & Removing The Electronic Assemblies

    Check the lid lock motor winding and 4. Remove the one screw holding the switches by removing P12 from the ma- machine/motor control assembly to chine/motor control and checking the the console tray. resistance values shown in the Lid Lock 5.
  • Page 80 Machine/Motor Machine/Motor Control Fabric Softener Fresh Bleach Cold Detergent Control Assembly Assembly Holding Screw Retaining Clip Pressure Hose Console Tray Console Gasket Screw Screws Console Assembly Wire Harness Retainer Locking Tab User Interface Assembly Location Of Machine/Motor Control and User Interface Assemblies Figure 3 Valve Thermistor 120 VAC Power Cord...

  • Page 81: Wiring Diagram

    WIRING DIAGRAM...
  • Page 82 — NOTES —...

  • Page 83: Product Specifications

    PRODUCT SPECIFICATIONS WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870...

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