Frequently Asked Questions - Remotec ZTS-110 Z-Thermostat User Manual

Frequently Asked Questions
Q Why won't my ZTS‐110 work with the Z‐Wave devices I purchased from another country?
A Due to different countries regulations Z‐Wave products from different regions are set to
different frequencies. Before purchasing new devices make sure you have checked to see that
the device is compatible in your region.
Q Do I need an electrician to install ZTS‐110 in my house?
A We recommend that you acquire the services of a qualified technician to install this product.
Q How do I know which product is compatible to my ZTS‐110?
A ZTS‐110 should work with any Z‐Wave controller or gateway that has control capability for
"Thermostat" devices. You can check either the specifications in the manual of your ZTS‐110 or
also check online at www.remotec.com.hk for a full list of products that can be used with your
ZTS‐110. All Z‐Wave products also come with the Z‐Wave logo.
Q Can I use 2 or more ZTS‐110 in my house? What is the max. units if yes?
A Yes and it is very depends on the capability of gateway / controller. For example, gateway can
supports up to 8, 16 or 32 ZTS‐110 in a network.
Q Where can I keep up to date with the latest Z‐Wave products for my house?
A You can keep up to date by visiting the www.remotec.com.hk website where we will have
information and ideas for using Z‐Wave technology.
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