Related Documents; Service Information; Figure 1: Manufacturing Label - Motorola MC67 User Manual

Related Documents

• MC67 Quick Start Guide, p/n MN000114Axx.
• MC67 Regulatory Guide, p/n MN000149Axx.
• MC67 Integrator Guide, p/n MN000116Axx.
• Mobility Services Platform User Guide, p/n 72E-100158-xx.
For the latest version of this guide and all guides, go to: http://supportcentral.motorolasolutions.com.

Service Information

If you have a problem with the equipment, contact Motorola Solutions Global Customer Support in the region.
Contact information is available at: http://www.motorolasolutions.com/support.
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
• IMEI number

Figure 1: Manufacturing Label

Motorola Solutions responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Motorola Solutions Global Customer Support, the user may need to return the
equipment for servicing and will be given specific directions. Motorola Solutions is not responsible for any damages
incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly
void the warranty. Remove the SIM card and/or microSD card from the MC67 before shipping for service.
If the device was purchased from a Motorola Solutions business partner, contact that business partner for support.
About This Guide | 21
MN000115A01 | January 2014 | Send Feedback