NTT docomo Style F-01E Instruction Manual page 107

General Inquiries
<docomo Information Center>
0120-005-250 (toll free)
* Service available in: English, Portuguese, Chinese, Spanish, Korean.
* Unavailable from part of IP phones.
(Business hours : 9:00 a.m. to 8:00 p.m.)
From DOCOMO mobile phones (In Japanese only)
(No prefix) 151 (toll free)
* Unavailable from land-line phones, etc.
From land-line phones (In Japanese only)
0120-800-000 (toll free)
* Unavailable from part of IP phones.
(Business hours : 9:00 a.m. to 8:00 p.m. (open all year round))
Please confirm the phone number before you dial.
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo
Shop etc. near you on the NTT DOCOMO website or the i-mode site.
NTT DOCOMO website http://www.nttdocomo.co.jp/english/
i-mode site iMenu
Loss or theft of FOMA terminal or payment of cumulative cost overseas
<docomo Information Center>
(available 24 hours a day)
From DOCOMO mobile phones
International call access code
for the country you stay
* You are charged a call fee to Japan when calling from a land-line phone, etc.
If you use F-01E, you should dial the number
(to enter ' ', press and hold the '0' key for at least one second).
From land-line phones <Universal number>
Universal number
international prefix
* You might be charged a domestic call fee according to the call rate for the country
you stay.
For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
If you lose your FOMA terminal or have it stolen, immediately take the steps necessary for suspending the use of the FOMA terminal.
If the FOMA terminal you purchased is damaged, bring your FOMA terminal to a repair counter specified by DOCOMO after returning to Japan.
Don't forget your mobile phone
When using your mobile phone in a public place, don't forget to
show common courtesy and consideration for others around you.
(user support)
*
-81-3-6832-6600 (toll free)
81-3-6832-6600
-8000120-0151 *
or your manners!
From DOCOMO mobile phones (In Japanese only)
(No prefix) 113 (toll free)
* Unavailable from land-line phones, etc.
From land-line phones (In Japanese only)
0120-800-000 (toll free)
* Unavailable from part of IP phones.
(Business hours : 24 hours (open all year round))
(docomo Shop) * In Japanese only
Failures encountered overseas
<Network Support and Operation Center>
(available 24 hours a day)
From DOCOMO mobile phones
International call access code
for the country you stay
* You are charged a call fee to Japan when calling from a land-line phone, etc.
If you use F-01E, you should dial the number
(to enter ' ', press and hold the '0' key for at least one second).
From land-line phones <Universal number>
Universal number
international prefix
* You might be charged a domestic call fee according to the call rate for the country
you stay.
For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
Repairs
*
-81-3-6718-1414 (toll free)
81-3-6718-1414
-8005931-8600 *
2012.11 (1st Edition)
CA92002-7938