Welch Allyn Scansteam 3400PDF User Manual
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Welch Allyn Scansteam 3400PDF User Manual

Welch Allyn Scansteam 3400PDF User Manual

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Summary of Contents for Welch Allyn Scansteam 3400PDF

  • Page 2 Welch Allyn reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Welch Allyn to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Welch Allyn.
  • Page 3 Caution: Any changes or modifications made to this device that are not expressly approved by Welch Allyn, Inc. may void the user’s authority to operate the equipment. Note: To maintain compliance with FCC Rules and Regulations, cables connected to this device must be shielded cables, in which the cable shield wire(s) have been grounded (tied) to the connector shell.
  • Page 4 Dallam Court Dallam Lane Warrington, Cheshire WA2 7LT England Welch Allyn shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Section 1 Introduction & Quick Start Menu Section Page Introduction ........1–1 Scanner Identification .
  • Page 6 Output Parameters Menu, continued Section 2 Section Page Serial Communication Selections CTS Check Selection ......2–12 Baud Rate Selection .
  • Page 7 Symbology Menu, continued Section 4 Industrial Symbology Selections, continued Section Page Code 11 Selection ......4–9 Code 128 Selection .
  • Page 8 Section 8 Maintenance and Troubleshooting Section Page Maintenance ........8–1 Troubleshooting .

  • Page 9: Introduction & Quick Start Menu

    Section 1 Introduction & Quick Start Menu Introduction SCANTEAM 3400PDF scanners are high performance devices for reading PDF417 and linear bar codes. They are well suited for a variety of applications with integrated decoding and keyboard wedge, RS-232, or wand emulation outputs available.

  • Page 10: Scanner Identification

    Scanner Identification SCANTEAM 3400PDF Identification Label Model Number 3400HD–12 Engine Type AutoTrigger Option 0 = No Trigger - Always in Hands Free HD = High Density AutoTrigger Mode LR = Long Range 1 =Manual Trigger - Can be programmed for AutoTrigger Mode Interface Option Wand...

  • Page 11: Connecting The Scanner

    Connecting the Scanner Install the scanner by following the steps shown below: Turn off the power to the host system. Connect the interface cable to the scanner and to the terminal/computer. Disconnect Keyboard Wedge Interface Example (Cable, Keyboard, and Terminal will vary.) Turn on the power to the host system.
  • Page 12 Typical Performance at 20°C for SCANTEAM 3400PDF/LR using linear bar codes In. Cm. 10.16 7.62 5.08 2.54 2.54 5.08 7.62 10.16 40 mil 20 mil 13 mil 7 mil 5.08 10.16 15.24 20.32 Typical Depth of Field in Inches/Centimeters SCANTEAM 3400PDF User’s Guide 1–4...
  • Page 13 Typical Performance at 20°C for SCANTEAM 3400PDF/LR using PDF bar codes In. Cm. 6.35 3.81 3.81 6.35 13 mil 10 mil 5.08 10.16 Typical Depth of Field in Inches/Centimeters SCANTEAM 3400PDF User’s Guide 1–5...
  • Page 14 Typical Performance at 20°C for SCANTEAM 3400PDF/HD using both PDF and linear bar codes In. Cm. 1.75 4.45 3.81 3.05 3.05 3.81 4.45 1.75 14 mil 2.15 12.3 mil 7.9 mil 1.35 1.95 5.08 10.16 Typical Depth of Field in Inches/Centimeters SCANTEAM 3400PDF User’s Guide 1–6...

  • Page 15: Ibm Pc Interface

    IBM PC Interface IBM PC AT and Compatibles Interface (also PS/2 30 286, 50, 55SX, 60, 70, 70 061, 70 121, 80) (Terminal ID 03) IBM PS/2 and Compatibles Interface (for PS/2 25, 30 models) (Terminal ID 02) These bar codes also program a carriage return (CR) suffix. Indicates default selection.

  • Page 16: Wand Emulation Interface

    Wand Emulation Interface Wand Emulation (Code 39 Format) Interface (Terminal ID 61) Wand Emulation (Same Code Format) Interface [ (Terminal ID 64) [ Supports Code 39, UPC, EAN, Code 128, Interleaved 2 of 5, and Codabar. All other linear codes output as Code 39. PDF417 is output as Code 128.

  • Page 17: Supported Terminals

    If your terminal is not one of the Plug and Play options, you must program one of the terminals listed below. To program the terminal interface, scan the Program Terminal Interface bar code below, then scan the appropriate two digit Terminal I.D.
  • Page 18 SCANTEAM 3400PDF User’s Guide 1–10...

  • Page 19: Reset Factory Settings

    Reset Factory Settings Scanning the Factory Default Settings bar code resets the scanner to the original factory settings, clearing any programming changes you may have made. Factory Default Settings Status Check Scan the Show Software Revision bar code to transmit the software revision level to the host terminal.
  • Page 20 SCANTEAM 3400PDF User’s Guide 1–12...

  • Page 21: Introduction

    Section 2 Serial Interface Menu Introduction Use this chapter to program the output parameters for the Hand Held Scanner. This programming section contains the following menuing selections: Prefix and Suffix Output Serial Communication (RS 232) Data Formatter SCANTEAM 3400PDF User’s Guide 2–1...

  • Page 22: Quick Suffix Selections

    Quick Suffix Selections If your application requires it, scan the Program Carriage Return Suffix bar code to program a carriage return (CR) suffix for all enabled bar code symbologies. Scanning this bar code clears all previously programmed prefixes and suffixes. Scan the Clear Bar Code Suffix bar code to disable (or clear) all previously programmed prefixes and suffixes (e.g., the carriage return suffix).
  • Page 23 Primary Interface Prefix and Suffix The scanner transmits a decoded message after every successful bar code read. Prefix and Suffix characters are data characters you may assign to be sent before and after the transmitted bar code data. Prefix Bar Code Message Suffix Transmitted data frame –>...

  • Page 24: Primary Interface Prefix Selection

    Primary Interface Prefix Selection Add Primary Prefix ] Clear All Primary Prefixes Clear One Primary Prefix ] Primary Interface Suffix Selection Add Primary Suffix ] Clear All Primary Suffixes Clear One Primary Suffix ] Exit Selection for Prefix / Suffix Save Current Prefix or Suffix Changes Discard Current Prefix or Suffix Changes ] One or more two digit numbers are required after scanning this programming bar...
  • Page 25 Prefix and Suffix Examples Example 1: Add Suffix for Specific Symbology You want to send a CR (carriage return) Suffix for UPC only. Scan the Add Suffix Suffix Selection bar code. The Symbology Chart indicates that the Hex value of UPC is 63". Scan 6 and 3 on the Programming Chart on page 2-7.

  • Page 26: Symbology Chart

    Symbology Chart Code Code Symbology Symbology Value Value Codabar Code 93 Code 39 Code 128 Matrix 2 of 5 Plessey Interleaved 2 of 5 Code 2 of 5 All Symbologies (Prefix/Suffix Programming only.) Code 11 Hex to ASCII Conversion Chart ASCII ASCII ASCII Hex ASCII Hex ASCII Hex ASCII Hex ASCII Hex...
  • Page 27 Auto SCANTEAM 3400PDF User’s Guide 2–7...

  • Page 28: Beeper Volume Selection

    Default All Output Settings Beeper Volume Selection Medium High Ticking/Scanning Progress Selection When enabled, the scanner will emit a ticking sound as it scans a PDF417 symbol. The rate of ticking is proportional to the rate of data collection. When disabled, you will not hear a ticking sound while scanning a PDF417 symbol.

  • Page 29: Output Delays Selection

    Output Delays Selection This selection provides control of the time delays between data output by the scanner to the host terminal. The actual delay is 5 milliseconds multiplied by the programmed value (00 - 99). Default = 00. Intercharacter Delay is the time delay between data characters output by the scanner to the host terminal.

  • Page 30: Autotrigger Selection

    AutoTrigger Selection When enabled, this programming selection allows auto triggering with the optional Scan Stand. The Scan Stand provides hands free operation in any application where a great number of bar code entries is required. AutoTrigger Manual Trigger Reread Delay Selection This selection allows you to set a time period that must pass before the scanner can read the same bar code again.

  • Page 31: Scan Voting Selection

    Scan Voting Selection When Scan Voting is enabled, the scanner requires three (3) identical, consecutive scans before the bar code data will be accepted and transmitted to the terminal. When this selection is disabled, the bar code data will be transmitted following one (1) valid scan.

  • Page 32: Cts Check Selection

    Default All Serial Communication Settings CTS Check Selection This selection allows you to select the software programming feature that checks for a CTS signal, if your application does not have a CTS I/O line. Default = Disable. Enable Disable Baud Rate Selection This selection sets the baud rate from 600 bits per second to 38,400 bits per second.

  • Page 33: Rs-232 Word Length Selection

    RS-232 Word Length Selection This selection allows you to set the RS 232 word length at seven or eight bits of data per character. The number of start and stop bits is fixed at one each. If an application requires only ASCII Hex characters 0 through 7F decimal (text, digits, and punctuation), select 7 data bits.

  • Page 34: Parity Selection

    Parity Selection This selection provides a means of checking character bit patterns for validity. The scanner can be configured to operate under Even, Odd, Mark / None, or Space parity options. The host terminal must be set up for the same parity as the scanner, to ensure reliable communication.

  • Page 35: Data Formatter Selections

    Data Format Editor Note: The Data Formatter option may be used with linear codes only. This selection provides editing of all input (scanned) data. All Industrial and Retail symbologies can be formatted. You may scan the Clear Data Format bar code if you are certain you want to delete or clear all formats.
  • Page 36 Auto 2–16 SCANTEAM 3400PDF User’s Guide...

  • Page 37: Status Check

    Status Check Scan the Show Formats bar code to transmit the existing Data Format Editor formats. One format per line will be printed out. Show Formats Require Data Format When disabled, the bar code data will be output to the host as scanned (including prefixes and suffixes).
  • Page 38 Format Editor Commands Chart Send Commands F1 Send all characters followed by XX" key or function code, starting from current cursor position. Syntax = F1XX (XX = HEX ASCII character or function code 00-FE HEX). F2 Send NN" characters followed by XX" key or function code, starting from current cursor position.
  • Page 39 Data Formatter Example You are using an IBM PC AT and are scanning a UPC A bar code with a five digit addenda (shown below). The bar code has a total of 18 characters, including the number system, the check digits, and a space between the main bar code data and the addenda bar code data.
  • Page 40 2–20 SCANTEAM 3400PDF User’s Guide...

  • Page 41: Introduction

    Introduction Use this chapter to program the Hand Held Scanner for General Operating features. This programming section contains the following menuing selections: Wand Emulation Country Code Keyboard Code Page Selections SCANTEAM 3400PDF User’s Guide 3–1...

  • Page 42: Characters Per Data Block Selection

    The basic operation of this interface is to transmit the decoded bar code data to a decoding device by emulating the digital output of a wand. The transmitted Digital Output Signal emulates Code 128 symbology. All of the wand scans, except the last, will contain the Code 128 Message Append character, FNC2.

  • Page 43: Effective Output Scan Rate Selection

    Effective Output Scan Rate Selection This sets the transmission rate of the Digital Output Signal. The available parameters assume a bar code density of .010 inches (10 mil). 15 inches per sec. 30 inches per sec. 60 inches per sec. 120 inches per sec.

  • Page 44: Transmission Rate Selection

    Transmission Rate Selection This programming selection sets the transmission rate from 10 ips (inches per second) to 300 ips if the scanner is in Wand Emulation mode. Programming the transmission rate causes the data to be sent at the specified rate. The programmed transmission rate must be compatible with the device receiving the bar code data.

  • Page 45: Country Keyboard Selection

    Country Keyboard Selection This programming selection allows you to re map the keyboard layout for the selected country. As a general rule, the following characters are not supported by the scanner for countries other than the United States: @ | $ # { } [ ] = / ` \ < > ~ Belgium United States Denmark, Finland, Norway, Sweden...

  • Page 46: Keyboard Selections

    Keyboard Style Selections Keyboard Style Selections This programming selection allows you to program special keyboard features, such as Caps Lock and Shift Lock. Regular is used when you normally have the Caps Lock key off. Caps Lock is used when you normally have the Caps Lock key on. Shift Lock is used when you normally have the Shift Lock key on.

  • Page 47: Keyboard Style Modifiers Selection

    Keyboard Style Modifiers Keyboard Style Modifiers This programming selection allows you to program special keyboard features, such as CTRL+ codes and Turbo Mode. Default All - This sets all Keyboard Style Modifiers to their default states (Control + ASCII Mode Off, Turbo Mode Off, Numeric Keypad Mode Off). Control + ASCII Mode On - If you scan this selection, the scanner sends key combinations for ASCII control characters for values 00-1F.

  • Page 48: Windows/Dos Selection

    Windows/DOS Selections If your country code is a code other than the default (United States), make certain you have selected the proper country code on page 3-5. If characters are not displaying properly, your bar code label may have been created in Windows.

  • Page 49: Symbology Menu

    Section 4 Symbology Menu Introduction Use this chapter to program the Hand Held Scanner for Industrial, Retail, and Stacked Symbology selections. This programming section contains the following menuing selections: Codabar Selections. Code 16 Selections. Code 39 Selections. Code 49 Selections. Code 93 Selections.

  • Page 50: Codabar Selection

    Default All Codabar Settings Codabar Selection Codabar Start / Stop Characters Don't Transmit Transmit Decoding Traditional Adaptive Message Length Minimum ] Maximum ] ] A two digit number is required after scanning this programming bar code. Scan your selection on the Programming Chart (inside back cover). Programming Tip: If a symbology will not be used, we recommend turning it off to minimize the chance of a misread.

  • Page 51: Check Character

    Codabar Selection, continued Check Character No Check Character Validate, But Don't Transmit Validate, And Transmit Concatenation Codabar supports symbol concatenation. When you Allow concatenation, the scanner will look for a Codabar symbol having a D" start character, adjacent to a symbol having a D" stop character. In this case the two messages are concatenated into one with the D"...

  • Page 52: Code 39 Selection

    Default All Code 39 Settings Code 39 Selection Code 39 Start / Stop Characters Transmit Don't Transmit Full ASCII Refer to the Full ASCII Chart on page 4-6. Disable Enable Append Enable Disable ] A two digit number is required after scanning this programming bar code. Scan your selection on the Programming Chart (inside back cover).
  • Page 53 Code 39 Selection, continued Decoding Traditional Adaptive Message Length Minimum ] Maximum ] Check Character No Check Character Validate, But Don't Transmit Validate, And Transmit ] A two digit number is required after scanning this programming bar code. Scan your selection on the Programming Chart (inside back cover). Programming Tip: If a symbology will not be used, we recommend turning it off to minimize the chance of a misread.

  • Page 54: Code 93 Selection

    FULL ASCII CHART [ SPACE " & < > [ This chart is used for encoding the above characters in Full ASCII when using Code 39 bar codes. For example, to get a <", encode %G (which is 25 47 on the Hex ASCII chart in the Prefix / Suffix Programming section).

  • Page 55: Interleaved 2 Of 5 Selection

    Default All Interleaved 2 of 5 Settings Interleaved 2 of 5 Selection Interleaved 2 of 5 Decoding Traditional Adaptive Message Length Minimum ] Maximum ] Check Digit No Check Digit Validate, But Don't Transmit Validate, And Transmit ] A two digit number is required after scanning this programming bar code. Scan your selection on the Programming Chart (inside back cover).

  • Page 56: Code 2 Of 5 Selection

    Default All Matrix / Code 2 of 5 Settings Code 2 of 5 Selection Code 2 of 5 Message Length Minimum ] Maximum ] Matrix 2 of 5 Selection Matrix 2 of 5 Message Length Minimum ] Maximum ] ] A two digit number is required after scanning this programming bar code. Scan your selection on the Programming Chart (inside back cover).

  • Page 57: Code 11 Selection

    Default All Code 11 / Code 128 Settings Code 11 Selection Code 11 Check Digits Required 2 Check Digits 1 Check Digit Message Length Minimum ] Maximum ] Code 128 Selection Code 128 Message Length Minimum ] Maximum ] ] A two digit number is required after scanning this programming bar code. Scan your selection on the Programming Chart (inside back cover).

  • Page 58: Code 128 Function Character Selection

    Code 128 Function Character Selection When Code 128 Function Character is enabled, the scanner can substitute a <GS> for function character 1. To enable the <GS> substitution, you must scan the Code 128 Function Character On bar code, and the <GS> Substitution On bar code.

  • Page 59: Code 49 Selection

    Length Minimum ] Maximum ] [ Not in standard product. Contact your Welch Allyn Sales Coordinator. ] A two digit number is required after scanning this programming bar code. (16K may accept a 3-digit number.) Scan your selection on the Programming Chart (inside back cover).

  • Page 60: Ean Selection

    Default All EAN / UPC Settings EAN Selection EAN / JAN 13 EAN / JAN 8 Check Digit Don't Transmit Transmit ISBN Enable Disable Programming Tip: If a symbology will not be used, we recommend turning it off to minimize the chance of a misread. 4–12 SCANTEAM 3400PDF User’s Guide...

  • Page 61: Upc Selection

    Default All UPC / EAN Settings UPC Selection UPC A UPC E0 UPC E1 Check Digit Don't Transmit Transmit Number System Don't Transmit Transmit Version E Expand Expand Don't Expand Programming Tip: If a symbology will not be used, we recommend turning it off to minimize the chance of a misread.

  • Page 62: Ean Addenda Selection

    EAN / UPC Addenda Require Don't Require Note: The EAN/UPC Addenda Format bar codes below apply to software revision level 2.0 and greater. EAN / UPC Addenda Format No Space Space EAN Addenda Selection Two Digit Addenda Enable Disable Five Digit Addenda Enable Disable...

  • Page 63: Msi Selection

    Default All MSI & Plessey Settings MSI Selection Message Length Minimum ] Maximum ] Plessey Selection Plessey Message Length Minimum ] Maximum ] ] A two digit number is required after scanning this programming bar code. Scan your selection on the Programming Chart (inside back cover). Programming Tip: If a symbology will not be used, we recommend turning it off to minimize the chance of a misread.

  • Page 64: Enable Pdf Selection

    Enable PDF Selection To enable PDF decoding, scan the PDF Enable bar code below. Default = Enable. Disable Enable Show GLI Blocks Selection Enabling this feature causes GLI Commands to be issued where located within their encoded data sequences. When enabled, the \" is used as an escape character and natural occurrences of \"...

  • Page 65: Show Macro Control Blocks Selection

    Show Macro Control Blocks Selection Enabling this feature causes Macro PDF Control Block contents to be included at the end of the encoded data except when all data messages have been successfully merged and are issued as a single data packet (see Macro PDF Selection above).
  • Page 66 4–18 SCANTEAM 3400PDF User’s Guide...

  • Page 67: Introduction

    Introduction The scanner's internal operational firmware is contained in a Flash EEPROM" (a programmable / erasable ROM - Read Only Memory). This enables you to configure the unit without opening the scanner or changing a chip (IC). This programming section contains the: Cloning Utility.

  • Page 68: Cloning Utility

    Cloning Utility Scanning the Clone Master bar code will transfer the firmware contents of the master" unit to the destination" or installed unit. First, you must follow the steps below to initiate the cloning procedure: Connect the destination (installed) unit to one of the 8 pin modular connectors on the cloning cable.

  • Page 69: Keyboard Function Relationships

    Keyboard Function Relationships The following Keyboard Function Code, Hex/ASCII Value, and Full ASCII CTRL "+ relationships apply to all terminals that can be used with the Hand Held Decoded Output scanner. Function Code HEX/ASCII Value Full ASCII CTRL " + The last five characters in the Full ASCII CTRL "+ column ( [ \ ] 6 ), apply to US only.

  • Page 70: Supported Interface Keys

    Supported Interface Keys IBM AT/XT and IBM, DDC, PS/2 Compatibles, IBM XTs and Memorex Telex, Supported Interface Keys WYSE PC/AT Compatibles Harris* Reserved Reserved Reserved Enter (KP) CR/Enter Enter Cap Lock Caps Lock ALT make Reserved ALT break Reserved CTRL make Reserved CTRL break Reserved...
  • Page 71 Supported Interface Keys IBM, Memorex Memorex DEC VT, HDS, Supported Interface Keys Telex (102)* Telex (88)** WYSE*** Reserved Reserved Reserved Enter Enter Enter PF10 PF11 PF12 Reserved PF11 Reserved PF12 New Line New Line New Line Field Forward Field Forward Reserved Tab/Field Forward Field Forward...
  • Page 72 Supported Interface Keys Esprit 200, 400 Esprit 200, 400 Esprit 200, 400 Supported Interface Keys ANSI ASCII Reserved Reserved Reserved New Line New Line New Line New Line New Line New Line Delete New Line New Line New Line Insert Escape Escape Escape...
  • Page 73 Supported Interface Keys Bull BDS-7 WYSE WY-60/150 (Honeywell (ASCII/ANSI Supported Interface Keys HDS-7) HP 700/92 keyboards) Reserved Reserved Reserved Transmit Enter Enter Reserved Caps Reserved Reserved Reserved Reserved Backtab Reserved PF11 Reserved Reserved PF12 Carriage Return Reserved New Line Back Space Back Space Reserved Reserved...
  • Page 74 Supported Interface Keys Supported Interface Keys WYSE WY-30 Reserved Enter Reserved Reserved Reserved Reserved Reserved Return Reserved Line Feed Reserved Reserved Return Reserved Cursor Up Cursor Left Cursor Down Cursor Right Back Space Reserved Reserved F5 (CTRL F1) F6 (CTRL F2) F7 (CTRL F3) F8 (CTRL F4) F9 (SHIFT F2)

  • Page 75: Environmental Specifications

    Sectio 7 Product Specifications SCANTEAM 3400PDF Product Specifications Environmental Specifications parameter specification Operating Temperature 32 F to 122 F [0 C to 50 C] Storage Temperature –40 F to 158 F [–40 C to 70 C] Humidity 0% to 95% RH noncondensing Barometric Pressure 101,000 to 69,000 Pascals [Sea level to 3,000 meters]...

  • Page 76: Scanner Performance

    Scanner Performance parameter specification Pitch Angle 7 degrees Skew Angle 30 degrees Minimum Reflective Difference 37.5% (MRD) Scan Rate (3400PDF/HD) 200 scans per second (3400PDF/LR) 113 scans per second (set at factory) Horizontal Scan Velocity 0 to 5 inches [127mm] per second Illumination 660 nm Visible Red Light Emitting Diodes...
  • Page 77 Interface cables normally supplied with scanner model 3400PDF/XX-X2 are terminated with a 10 pin modular plug (P1) and a 9 pin Type D (Squeeze-to-release) connector (P2) that is compatible with all Welch Allyn terminals. See chart below. 10 Pin Modular Plug...
  • Page 78 Interface cables normally supplied with scanner model 3400PDF/XX-X2 (TTL) are terminated with a 10 pin modular plug (P1) and a 9 pin Type D connector (P2) that is compatible with all Welch Allyn terminals. See chart below. 4 Pin Type Mini–DIN...
  • Page 79 Keyboard Wedge 3400PDF/XX–X2 Decoded output data format provided at 10 pin RF41 modular connector (in scanner handle). See chart below. 10 Pin RJ41 Modular Connector Standard Welch Allyn Signal Function Color Code Braid Cord Shield Blue Prog 1 Black Ground...
  • Page 80 7–6 SCANTEAM 3400PDF User’s Guide...

  • Page 81: Maintenance And Troubleshooting

    Inspect the scanner's interface cable and connector for wear or other signs of damage. A badly worn cable or damaged connector may interfere with scanner operation. Contact your Welch Allyn distributor for information about cable replacement. Cable replacement instructions on page 8-2.
  • Page 82 When properly seated, the connector is held in the scanner handle by a flexible retention tab. The cable's designed to be field replaceable. Notes: Order replacement cables from Welch Allyn or from an authorized distributor. When ordering a replacement cable, specify the cable part number of the original interface cable.

  • Page 83: Troubleshooting

    Troubleshooting The Hand Held Decoded Output scanner automatically performs self tests whenever you turn it on. If your scanner is not functioning properly, review the following Troubleshooting Guide to try to isolate the problem. Troubleshooting Guide Is the power on? Is the red illuminated beam on? If the red scan beam on the scanner isn't illuminated, check that: the cable is connected properly the host system power is on (if external power isn't used).
  • Page 84 Does the scanner read your bar code incorrectly? If the scanner reads a bar code (one beep for a good read), but the bar code is not displayed correctly on the host screen: The scanner may not be programmed for the appropriate terminal interface.

  • Page 85: Customer Service

    Customer Service Obtaining Factory Service Welch Allyn provides service for all its products through a service center located at its manufacturing facilities in Skaneateles, New York. To obtain warranty or non-warranty service, return the unit to Welch Allyn (postage paid) with a copy of the dated purchase record attached.

  • Page 86: Technical Support

    For service in Asia, please contact your Welch Allyn representative (at address below) or your local distributor. Asia / Pacific Office Welch Allyn, Hong Kong Office 10/F Tung Sun Commercial Centre 194-200 Lockhart Road Wanchai, Hong Kong Telephone: Int+852-2511-3050 or 2511-3132...

  • Page 87: Limited Warranty

    Welch Allyn's published specifications during a period of three (3) years from the time of shipment by Welch Allyn, Inc. to the user at the time it is purchased from any of Welch Allyn Inc.'s Authorized Distributors. Any attempt on the part of the user to disassemble or service the equipment shall void the warranty.
  • Page 88 9–4 SCANTEAM 3400PDF User’s Guide...
  • Page 89 Section98 Default Charts Serial Interface Menu Defaults The following chart lists the factory default Serial Interface Menu settings (indicated by a  " on the programming menu pages). Page Parameter Name Default Setting Reference Prefix / Suffix Selections Primary Prefix None Page 2-4 Primary Suffix...
  • Page 90 General Operating Menu Defaults The following chart lists the factory default General Operating Menu settings (indicated by a  " on the programming menu pages). Page Parameter Name Default Setting Reference Wand Emulation Selections Characters per Data Block Page 3-2 Delay Between Data Blocks 50ms Page 3-2...
  • Page 91 Symbology Menu Defaults – Industrial The following chart lists the factory default Industrial Symbology Menu settings (indicated by a  " on the programming menu pages). Page Parameter Name Default Setting Reference Codabar Selections Codabar Page 4-2 Start / Stop Characters Don't Transmit Page 4-2 Decoding...
  • Page 92 Symbology Menu Defaults – Industrial The following chart lists the factory default Industrial Symbology Menu settings (indicated by a  " on the programming menu pages). Page Parameter Name Default Setting Reference Code 11 Selections Code 11 Page 4-9 Check Digits Required 2 Check Digits Page 4-9 Message Length...
  • Page 93 Symbology Menu Defaults – Retail The following chart lists the factory default Retail Symbology Menu settings (indicated by a  " on the programming menu pages). Page Parameter Name Default Setting Reference EAN Selections EAN / JAN 13 Page 4-12 EAN / JAN 8 Page 4-12 Check Digit...
  • Page 94 Symbology Menu Defaults – Stacked The following chart lists the factory default Industrial Symbology Menu settings (indicated by a  " on the programming menu pages). Page Parameter Name Default Setting Reference PDF417 Selections Enable PDF Enable Page 4-16 GLI Blocks Don't Show GLI Blocks Page 4-16 Macro PDF Selection...
  • Page 96 Code 39 Matrix 2 of 5 TEST–SHEET Code 128 6543210 Code 93 CODE 128 Interleaved 2 of 5 123456–9$ Code 2 of 5 1234567890 UPC A with 5 digit addenda 123456 56098 0 12345 67890 5 PDF417 Car Registration Data Collection Division 4619 Jordan Road P.O.

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