Built-In Voice Mail With 2-Way Call Recording; Third-Party Voice Mail Support; Voice Mail Transfer Keys; Msg Key - Panasonic DBS 576 Technical Manual

PanaVOICE Courier can also be installed on an external PC and connected to the DBS 576 via an
API card. See your PanaVOICE documentation for further details.

BUILT-IN VOICE MAIL WITH 2-WAY CALL RECORDING

The DBS 576's Built-In Voice Mail option provides simplified Voice Mail functionality. Hardware for this
option is installed inside the DBS 576 cabinet, and it is customized in system programming.
Each Built-In Voice Mail system supports up to 248 private extension mailboxes, plus another 6 for
general use. Up to 16 users can simultaneously access a single Voice Mail system. A multiple-cabinet
system can support up to 4 Voice Mail systems (minimum 4-cabinet configuration).
These are some of the functions of Built-In Voice Mail:
Extensions can be automatically assigned mailboxes (the mailbox number is the same as the
extension number).
General-use mailboxes can be set up.
Basic functions of Auto Attendant and backup call answering can be programmed.
Messages can be "broadcast" (copied) to multiple extensions.
Calls can be evenly distributed to different mailboxes during auto-answer mode.
2-way call recording can be performed. A recording can be either automatically or manually
stored as a message in any mailbox.
1-digit intercom dialing can be used during Voice Mail service (for example, the caller wants to
transfer himself to another extension after leaving a message).
Automatic notification of a mailbox message to an outside pager or phone number can be
programmed.
Specifications for Built-In Voice Mail:
• Maximum Number of Mailboxes: 254
• Maximum Message Storage Time: 40 hours
• Voice Ports: up to 16

THIRD-PARTY VOICE MAIL SUPPORT

The DBS 576 also provides features for external Voice Mail products from a third-party vendor. Some
of these features are explained below.
NOTE: The fact that the DBS 576 offers these features does NOT guarantee that all features offered
by the third-party Voice Mail manufacturer will work with the DBS 576.

VOICE MAIL TRANSFER KEYS

Description:
Users can program any one-touch key on their phones to transfer to a mailbox without waiting for
the Voice Mail system to answer. Two Transfer Keys are available. One can be used for external
transfers to greetings, and the other for external transfers without greetings.
Benefits:
• Calls can be transferred to a personal mailbox faster, with fewer buttons to press.

MSG KEY

Description:
Large-Display phone users can program the MSG key to retrieve their Voice Mail messages.
74 Chapter 5 - Special Applications