Chapter 4 - Station Features; Overview; Popular Station Features; Account Code Capability - Panasonic DBS 576HD Technical Manual

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Overview

This chapter describes the many features that end-users can perform on DBS 576HD station phones.
Some of the most popular functions are highlighted below. A complete list of Station Features is
included at the end of this chapter.

Popular Station Features

ACCOUNT CODE CAPABILITY

Description:
This feature works with Station Message Detail Recording (SMDR). During a phone call, a
station user can silently enter an accounting or client billing code. The entered Code will display
on the phone's LCD as it's dialed, so the user can tell it's being registered. Subsequent SMDR
reports will show the Code dialed for each call.
There are two different types of account codes you can use in the DBS 576HD:
Non-Verified Account Codes: Codes that aren't checked by the system for validity; the user
can enter anything from 1-10 digits long. Individual phones can be programmed to accept
forced Account Codes (the user must enter a code for every call) or voluntary Account Codes
(the user can enter a code, but doesn't have to, for each call).
Non-Verified Account Codes can be assigned to incoming and/or outgoing calls. For incoming
calls, the user can enter the Code anytime during the call. For outgoing calls, the user either
enters the Code before accessing an outside line (for forced Codes), or anytime during the
call (for voluntary Codes).
Verified Account Codes: Codes entered by phone users that must match a code of up to 10
digits that has been pre-programmed into an Account Code Table. If the dialed Code doesn't
have a matching entry in the Table, the user gets fast-busy and is unable to place the call.
These codes can also be either forced or voluntary. You can program these codes with their
own Toll Restriction Service (TRS) Class assignment so that, when entered, they will override
the extension's TRS Class (which would normally be used to allow/restrict the call).
Benefits:
Provides a way to allocate telephone expenses (outgoing calls) to specific clients/
departments as a cost accounting tool.
Doesn't limit the expense allocation by phone; the Account Codes are specific to the
phone users, not to the phones.
Displays the entered Account Code on the phone's LCD, allowing the user to verify it
immediately.
Provides record-keeping confidentiality by allowing the user to enter the Account
Code while the call is in progress, without interrupting the conversation or showing
any other indication to the outside party.

Chapter 4 - Station Features

Chapter 4 - Station Features
51

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