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LIP-7016D & 7024D

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Summary of Contents for iPECS iPECS 7016D

  • Page 1 LIP-7016D & 7024D...
  • Page 2: Table Of Contents

    iPECS User Operation Guide 7016D & 7024D Phone Elimina TABLE OF CONTENTS ..................1 NTRODUCTION General ............................1 Feature Information ........................1 Feature Groupings........................1 iPECS LIP-7016D & 7024D Phone Description ..............2 PECS P LCD, S & ...... 5 HONE PEAKERPHONE RELATED FEATURES...
  • Page 3 iPECS User Operation Guide 7016D & 7024D Phone 4.3.6 To retry a busy external number until answer, ACNR........24 & ........ 25 RANSFER ONFERENCE OTHER ANDLING Sending a call to a different destination, Call Transfer ............ 25 Placing a call in a waiting state, Call Hold................25 Switching between two calls, Broker Call ................
  • Page 4: Introduction

    iPECS User Operation Guide 7016D & 7024D Phone Introduction 1.1 General Your telephone is connected to an advanced technology highly versatile fully featured telecom system designed to make office communications easy and productive. Employing state of the art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network.
  • Page 5: Ipecs Lip-7016D & 7024D Phone Description

    iPECS User Operation Guide 7016D & 7024D Phone 1.4 iPECS LIP-7016D & 7024D Phone Description The iPECS LIP-7016D and LIP-7024D Phones incorporate the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a large 3-line 24-character per line LCD.
  • Page 6 iPECS User Operation Guide 7016D & 7024D Phone iPECS LIP-7024D Interactive Handset 3 Soft buttons Speaker Flex buttons Dial pad Fixed Feature buttons: Speaker Hold/Save Navigation Microphone Speed button Trans/Pgm Call Back Volume iPECS LIP-7016D/7024D call-outs...
  • Page 7 iPECS User Operation Guide 7016D & 7024D Phone iPECS Phone headset jack iPECS Phone LAN connection iPECS Phone to PC connection iPECS Phone Handset jack connection iPECS LIP-7016D/7024D connections...
  • Page 8: Ipecs Phone Lcd, Speakerphone & Related Features

    iPECS User Operation Guide 7016D & 7024D Phone iPECS Phone LCD, Speakerphone & related features 2.1 LCD operation The Liquid Crystal Display (LCD) of the iPECS LIP-7016D and LIP- 7024D Phones has three lines of 24 characters each. The LCD is used to convey information to you.
  • Page 9: Using A Bluetooth Wireless Headset

    iPECS User Operation Guide 7016D & 7024D Phone To turn off MUTE (turn the microphone on); • Select the SPEAK Soft button. To activate Group Listen while on an active handset call; • Press peaker. 2.3 Using a Bluetooth Wireless Headset The iPECS LIP-7024D may be equipped with the option BTU (Bluetooth Unit) that lets you use a Wireless headset such as the Jabra BT-200, BT-250 or Plantronics M3000.
  • Page 10: Receiving Calls

    iPECS User Operation Guide 7016D & 7024D Phone Receiving calls 3.1 Answering a call while idle There are 3 basic types of incoming calls; internal/external ringing calls, Intercom Voice Announce calls, and Hold recalls. Your phone may be assigned Ringing Line Preference; calls that ring are answered by lifting the handset.
  • Page 11: Responding To A Call A While Busy

    iPECS User Operation Guide 7016D & 7024D Phone 3.2 Responding to a call a while busy While you are busy on another call, you may receive Muted Ring, Camp-On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting.
  • Page 12: Using Answering Machine Emulation (Ame)

    iPECS User Operation Guide 7016D & 7024D Phone 3.3 Using Answering Machine Emulation (AME) When a call is sent to your voice mail-box, you can screen the call as you would with a normal Answering Machine. The caller’s voice is played over your speaker while the message is recorded.
  • Page 13: Differential Ring Signals

    iPECS User Operation Guide 7016D & 7024D Phone 3.4 Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory;...
  • Page 14: Answering Calls To Other Stations

    iPECS User Operation Guide 7016D & 7024D Phone 3.6 Answering Calls to other stations When nearby stations are ringing, you may pick-up (answer) the call. You may select to answer a call ringing at a specific station (Directed Call Pick-Up) or you may choose to answer the oldest call ringing to your station group (Group Call Pick-Up).
  • Page 15: Forwarding Calls

    iPECS User Operation Guide 7016D & 7024D Phone Con for Forwarding Calls viñetas 3.8.1 Forwarding calls to another station or Voice Mail You may request or, with Preset Call Forward, the system may divert your incoming calls to other resources of the system. Resources include other stations, VSF Voice Mail and External Voice Mail.
  • Page 16: Forwarding Calls To An External Number

    iPECS User Operation Guide 7016D & 7024D Phone To deactivate Call Forward, Remote; • Lift the handset, • Press the FWD Soft button, • Dial the Remote Call Forward code 0, • Dial your Authorization code (station number & Password), Dial #.
  • Page 17: Forwarding Callers To A Text Message

    iPECS User Operation Guide 7016D & 7024D Phone • Press peed, • Dial Speed Dial bin number, • Replace the handset, return to idle. To activate Call Forward, Off Premise (forward to an external number) from a remote location; • Lift the handset, •...
  • Page 18 iPECS User Operation Guide 7016D & 7024D Phone OPERATION To activate Custom or Pre-Selected Message Forward; • Press rans/ • Dial User Program feature code 51, • Dial the two-digit text Message code (00-20), • Dial any auxiliary input for messages 01~04 and 06~08, •...
  • Page 19: Placing A Call

    iPECS User Operation Guide 7016D & 7024D Phone Placing a call 4.1 Internal Calls 4.1.1 Placing Intercom calls You can place calls to other stations in the system over the Intercom. The call will ring or, for an ICM Voice Announce call, you will hear splash tone.
  • Page 20: Calls To A Busy Station, Camp-On

    iPECS User Operation Guide 7016D & 7024D Phone 4.1.2 Calls to a busy station, Camp-On If your called party is busy, you may activate Camp-On, Callback or Voice Over to the station. With Camp-On, you wait off-hook for the called station to answer. With Callback, you wait on-hook for the station to return to idle at which time;...
  • Page 21: External Calls

    iPECS User Operation Guide 7016D & 7024D Phone 4.2 External Calls 4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes.
  • Page 22: To Wait For The Next Available Co/Ip Line

    iPECS User Operation Guide 7016D & 7024D Phone 4.2.2 To wait for the next available CO/IP line OPERATION To activate a queue if the selected/dialed line is busy; • Select/Dial a busy CO/IP line button, • Press ack, • Hang-up. 4.2.3 Tracking External calls for billing, Account Codes In some cases, you or your company may desire to track calls for billing or other purposes.
  • Page 23: To Disable Dialing From Your Phone

    iPECS User Operation Guide 7016D & 7024D Phone 4.2.4 To disable dialing from your phone You can temporarily ‘Lock’ your phone by activating Temporary COS, which will deny all dialing from the phone. To deactivate Temporary COS you must enter the station’s Authorization code. OPERATION To activate Temporary COS;...
  • Page 24: Using Automated Dialing

    iPECS User Operation Guide 7016D & 7024D Phone 4.3 Using Automated Dialing 4.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. For iPECS Phone users, the system will store the numbers dialed on the last ten calls.
  • Page 25: Using System Speed Dial Numbers

    iPECS User Operation Guide 7016D & 7024D Phone 4.3.3 Using System Speed Dial Numbers The iPECS-100 the system has memory allocated for 800 System Elimina Speed Dial numbers (bins 200~999). The iPECS-300 system has memory allocated for 3000 System Speed Dial numbers (bins 2000~4999).
  • Page 26 iPECS User Operation Guide 7016D & 7024D Phone Q – 11 A - 21 D - 31 Z – 12 B - 22 E - 32 . – 13 C - 23 F - 33 1 – 10 2 - 20 3 - 30 G –...
  • Page 27: Using Dial By Name & Entering Your Name

    iPECS User Operation Guide 7016D & 7024D Phone 4.3.5 Using Dial by Name & Entering your Name Dial by Name employs three ‘Directories’: Intercom, User (Station) Speed Dial and System Speed Dial. To allow others to contact you via the Intercom directory, you must enter a name for your station, up to 12 characters.
  • Page 28: Transfer, Conference & Other Call Handling

    iPECS User Operation Guide 7016D & 7024D Phone Transfer, Conference & other Call Handling 5.1 Sending a call to a different destination, Call Transfer You can send an active call to another station or other resource of the system, Call Transfer. You can screen the transfer with the receiving party (Screened Call Transfer) or complete the transfer without screening (Unscreened Call Transfer).
  • Page 29: Switching Between Two Calls, Broker Call

    iPECS User Operation Guide 7016D & 7024D Phone OPERATION To place a call on Hold; • Press old/ ave. 5.3 Switching between two calls, Broker Call You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call.
  • Page 30: Placing A Call On Hold To Page, Call Park

    iPECS User Operation Guide 7016D & 7024D Phone To establish an Unsupervised Conference; • Establish conference with two external parties, Select the CONF Soft button. • To retrieve an Unsupervised Conference; • Select the CONF Soft button. 5.5 Placing a call on hold to Page, Call Park A user may transfer an active CO/IP call to a special holding location (Park Orbit), which can be accessed easily from any station in the system.
  • Page 31: Leaving & Responding To Messages

    iPECS User Operation Guide 7016D & 7024D Phone Leaving & Responding to Messages Your iPECS Phone allows you to send and receive several types of messages. These include a Station Message Waiting, Calling Line ID (missed call) Message Waiting, Voice Mail Message Waiting and SMS (Short Text Message) Message Waiting.
  • Page 32: Responding To A Cli Message Indication

    iPECS User Operation Guide 7016D & 7024D Phone 6.2 Responding to a CLI Message indication When external calls to your phone are not answered and Caller Identification is provided from the network, a Calling Line Id. (CLI) message is logged. You may review, delete or return these messages. OPERATION To review CLI Messages using a Flex button;...
  • Page 33: Getting Your Voice Mail Messages

    iPECS User Operation Guide 7016D & 7024D Phone 6.3 Getting your Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated Voice Store &...
  • Page 34: Sending And Receiving Short Text Messages

    iPECS User Operation Guide 7016D & 7024D Phone 6.4 Sending and Receiving Short Text Messages You can exchange short text messages (max. 100 characters) with other iPECS display Phone users. These messages will activate the ack button LED are displayed in the iPECS Phone LCD. OPERATION To send an SMS message to another iPECS display Phone user;...
  • Page 35: Remote System Access

    iPECS User Operation Guide 7016D & 7024D Phone Remote System Access 7.1 Accessing the System remotely, Direct Inward System Access (DISA) DISA (Direct Inward System Access) lets remote users call and gain access to the system’s resources. The system will recognize remote user dialed inputs.
  • Page 36: Miscellaneous Features

    iPECS User Operation Guide 7016D & 7024D Phone To place a call from the mobile extension using the iPECS: • Dial the ISDN DID number of the station, the system will check the Caller Id, answer the call and the user will receive intercom dial tone, •...
  • Page 37: Using Internal, External And Meet-Me Paging

    iPECS User Operation Guide 7016D & 7024D Phone 8.2 Using Internal, External and Meet-Me Paging You may broadcast announcements to other stations and/or external speakers. Stations are assigned to one or more of the Internal Page Zones. The system has two External Page Zones that are connected to external speakers.
  • Page 38: Push-To-Talk (Ptt) Page

    iPECS User Operation Guide 7016D & 7024D Phone 8.3 Push-To-Talk (PTT) Page Your iPECS Phone can be assigned as a member of one or more of the system’s nine Push-To-Talk page groups. You may log-in or log- out of any one or all PTT groups to which you are assigned. Once logged in, you may place or receive one-way page announcements to/from other users who are logged in to the same PTT group.
  • Page 39: Alarm/Door Bell Operation

    iPECS User Operation Guide 7016D & 7024D Phone • Dial the Station User Program code 42, • Press old/ ave. Con for viñetas Alarm/Door Bell Operation The system can monitor external Alarm or Door Bell contacts. As an Alarm monitor, should the external contact activate, you may receive a unique Alarm Ring signal and LCD display.
  • Page 40: Hot Desk

    iPECS User Operation Guide 7016D & 7024D Phone Station IP Address Station Mac Address Number of messages x (x: number of all message waiting) Wake-Up Time (hh:mm) Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO/IP line xxx Locked (Temporary COS) COS x OPERATION...
  • Page 41: Working With Pbx, Centrex And Isdn Features

    iPECS User Operation Guide 7016D & 7024D Phone • Use the ▼ olume ▲ to select a call forward destination for your calls, speed dial, joined mobile phone, VSF, or VM group. • Press the old/ ave button. Working with PBX, Centrex and ISDN features 9.1 Access PBX or Centrex features The iPECS has been designed to operate with a host PBX system or...
  • Page 42: Using Isdn Supplementary Services

    iPECS User Operation Guide 7016D & 7024D Phone You must have a eypad acility button assigned using the Flex Button program procedures. Once active, you may dial into the ISDN for services; however, actions other than dialing will deactivate the ‘Keypad message’...
  • Page 43: Setting Features & Flex Buttons

    iPECS User Operation Guide 7016D & 7024D Phone OPERATION To restrict Caller Id; • Lift the handset, • Press the CLIR/COLR assigned button, • Place call as usual. Setting Features & Flex buttons 10.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords).
  • Page 44: Appendixa Flexible Numbering Plan

    iPECS User Operation Guide 7016D & 7024D Phone To assign a feature to a Flex button; • Press rans/ Press the desired Flex button, • • Dial desired code and required inputs, • Press old/ ave. Appendix A Flexible Numbering Plan Feature Remark 100~169...
  • Page 45 iPECS User Operation Guide 7016D & 7024D Phone Feature Remark ACD Supervisor Monitor ACD Reroute Queued Call w/answer ACD Reroute Queued Call w/o answer SLT use only Camp-On Answer 601~610 601~619 Call Parking Locations Group Pilot Number 620 – 659 620 –...
  • Page 46: Appendixb User Program Codes

    iPECS User Operation Guide 7016D & 7024D Phone Appendix B User Program Codes UNCTION EMARKS iPECS LIP-7000 only Ear&Mic Headset Usage 11 x Select Ring Tone 1~8 Differential Ring, Intercom 12 x Select Ring Tone 1~8 Differential Ring, CO/IP line Select ICM Signal mode, 13 x Intercom Answer Mode...
  • Page 47 iPECS User Operation Guide 7016D & 7024D Phone UNCTION EMARKS Version Display Background Music 74 x Input up to 7 characters Station User Name Registration Display Phone IP Address Change Phone IP Address Display Phone MAC IP Address Change Mode Display Phone Version Display Soft Message Display Serial number/Package...
  • Page 48 iPECS User Operation Guide 7016D & 7024D Phone...
  • Page 49 Jan-05 Electronics Inc.

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