iPECS LIP-8008E User Manual
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iPECS LIP-8008E User Manual

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LIP-8008E

User Guide

Please read this manual carefully before
operating Phone. Retain it for future reference.

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Summary of Contents for iPECS LIP-8008E

  • Page 1: User Guide

    LIP-8008E User Guide Please read this manual carefully before operating Phone. Retain it for future reference.

  • Page 2: Revision History

    Ericsson-LG Enterprise in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. iPECS is trademarks of Ericsson- LG Enterprise Co., Ltd. All other brand and product names are trademarks or...

  • Page 3: Important Safety Information

    LIP-8008E User Guide Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc.

  • Page 4: European Union Declarations Of Conformity

    LIP-8008E User Guide [EU] European Union Declarations of Conformity Ericsson-LG Enterprise Co., Ltd. declare that the equipment specified in this document bearing the “ CE” mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC), including the Electromagnetic Compatibility Directive(2004/108/EC) and Low Voltage Directive(2006/95/EC).

  • Page 5: Table Of Contents

    ..............................1 1.1 G ENERAL ........................1 1.2 F EATURE NFORMATION .......................... 1 1.3 F EATURE ROUPINGS .................. 2 PECS LIP-8008E P HONE ESCRIPTION ....................3 1.5 LIP-8008E P HONE NSTALLATION 1.5.1 Wiring Connectors ..................4 1.5.2 Power ......................4 1.5.3 Wall Mount .....................
  • Page 6 LIP-8008E User Guide ................... 29 4. C ANDLING ........29 4.1 C RANSFER ENDING A CALL TO A DIFFERENT DESTINATION ..............29 4.2 C LACING A CALL IN A WAITING STATE ..............30 4.3 B ROKER WITCHING BETWEEN TWO CALLS .................

  • Page 7: Introduction

    Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.

  • Page 8: Ipecs Lip-8008E Phone Description

    LIP-8008E User Guide 1.4 iPECS LIP-8008E Phone Description The iPECS LIP-8008E Phone incorporates the latest in VoIP technology intended basic communications (ex., a lobby or limited use phone). The following image shows the LIP-8008E. LIP-8008E Front and Back Features are generally accessed using programmed fixed, or flexible buttons, dial pad buttons, or dial codes entered from the dial pad.

  • Page 9: Lip-8008E Phone Installation

    Microphone – Used for hands-free speakerphone function. 1.5 LIP-8008E Phone Installation LIP Phones can be connected to any standard 10/100 Base-T Ethernet switch port (shown in graphic). When connected to an 802.3af compliant switch port (ex., POE8), LIP Phones obtain power from the Ethernet port.

  • Page 10: Wiring Connectors

    User Guide iPECS LIP-8008E Connections 1.5.1 Wiring Connectors The LIP-8008E has a two Ethernet ports one is connected to the LAN using a RJ-45 plug terminated category 5 cable supplied with the Phone, the other can be connected to a desktop PC. Using the cable, one RJ-45 plug is inserted into the "LAN"...

  • Page 11: Wall Mount

    LIP-8008E User Guide 1.5.3 Wall Mount The LIP-8000 series phones can be wall mounted as needed. The following instructions detail how to perform a wall mount installation: • Mark and drill two (2) 7mm holes for plastic wall anchors. •...
  • Page 12 LIP-8008E User Guide LIP-8000 DSS Installation LIP-8000 DSS Installation (12DSS + 48DSS)

  • Page 13: Using A Serial Dss

    LIP-8012E or LIP-8024E using the RS-232 cable. Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability (refer to iPECS Manual). The following graphics show the front and rear view of each.
  • Page 14 LIP-8008E User Guide LIP-8012ESS LIP-8012LDSS LIP-8048DSS...
  • Page 15 LIP-8008E User Guide In iPECS-LIK To use a Serial DSS: • Verify the Station has Serial DSS Usage authority (Admin PGM111-Flex21), • Verify the DSS power is OFF (LIP-8048DSS only), • Power-OFF the phone, • Connect the serial DSS to the phone, •...

  • Page 16: Receiving Calls

    Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line button or a LOOP button. External calls are from CO lines or VoIP channels that are programmed to ring at your phone.

  • Page 17: Differential Ring Signals

    2.3 Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 8 Ring Tones available for differentiating one phone’s ringing from another. Four of the tones are stored in the phone permanent memory;...
  • Page 18 LIP-8008E User Guide In iPECS-LIK To download a Ring Tone from System memory: • Press TRANS • Dial 1 for Ring Tones, • Dial 5 for Ring Tone download, • Dial the phone’s memory location to receive the tone (5-8), •...

  • Page 19: Answering Calls At Night

    To answer a call ringing during night mode: • Lift the handset, • Dial 567(iPECS-LIK)/587(iPECS-MG) (UNA code). 2.5 Answering Calls to Other Stations When nearby stations are ringing, you may pick-up (answer) the call. Select to answer a call ringing at a...

  • Page 20: Forwarding Calls

    LIP-8008E User Guide The Attendants and Secretary may be able to activate DND Override and Intrude on an active call. Attendants may also cancel DND at other stations. To toggle DND ON and OFF: • Press the DND button. 2.7 Forwarding Calls 2.7.1 Forwarding calls to another station or Voice Mail...

  • Page 21: Forwarding Calls To An External Number

    LIP-8008E User Guide To activate Call Forward from your phone to another phone or internal system resource: • Lift the handset, • Press FWD soft button , • Dial the type of forward code 1-4, • Dial the destination number.
  • Page 22 Authorization Code. In addition, from a remote location, you must access the system through a DISA enabled CO line. In IPECS-LIK, iPECS SBG-1000 To activate Call Forward, Off Premise (forward to an external number) from your phone: • Lift the handset, •...

  • Page 23: Forwarding Callers To A Text Message

    • Replace the handset, return to idle. 2.7.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to callers. When calling your Station, Internal callers will automatically receive the...
  • Page 24 LIP-8008E User Guide Message 04: OUT OF OFFICE RETURN AT DATE mm:dd Message 05: OUT OF OFFICE RETURN UNKNOWN Message 06: CALL (enter up to 17 digits) Message 07: IN OFFICE STA xxxx Message 08: IN MEETING RETURN AT TIME hh:mm...
  • Page 25 LIP-8008E User Guide In iPECS-LIK To activate Custom or Pre-defined Message Forward: • Lift the handset, • Press TRANS • Dial User Program feature code 51, • Dial the two-digit text Message code (00-20), • Dial any auxiliary input for messages 01-04 and 06-08, •...
  • Page 26 LIP-8008E User Guide In iPECS-MG To activate Custom or Pre-Defined Message Forward: • Press TRANS • Dial User Program feature code 41, • Dial the one-digit text Message code (0-9), • Dial any auxiliary input for messages 1-4 and 6-8, •...

  • Page 27: Placing Calls

    LIP-8008E User Guide 3. Placing Calls 3. Placing Calls 3.1 Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’...

  • Page 28: To Leave A Message Wait

    3.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either using a button on the iPECS Phone assigned as a CO/IP line or using dial codes. CO/IP lines are grouped for different types of calls, local, long distance, etc.
  • Page 29 LIP-8008E User Guide 88 + Line number (01-80 for iPECS-MG100, or 001-240 for iPECS-MG300). CO/IP Group access 801-805 for iPECS SBG-1000, 801-820 for iPECS- 50 & 100, 801-872 for iPECS-300 & 600, or 8900`-89100 for iPECS-1200 801-824 for iPECS-MG100, or 801-872 for iPECS-...

  • Page 30: Waiting For The Next Available Co/Ip Line

    LIP-8008E User Guide To place an external call: • Lift the handset, • Select/dial the CO/IP line/group, • Dial the desired number. 3.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal.

  • Page 31: To Disable Dialing From Your Phone

    To deactivate Temporary COS you must enter the Station’s Authorization code. To activate Temporary COS: • Press TRANS • Dial 21(iPECS-LIK)/31(iPECS-MG) (User Program code), • Dial your Authorization code(iPECS-MG), • Press HOLD SAVE To deactivate Temporary COS: •...

  • Page 32: Using Automated Dialing

    SPEED 3.3.3 Using System Speed Dial Numbers The iPECS SBG-1000 & 50 & 100 systems each have memory allocated for 800 System Speed Dial numbers (bins 200-999). The iPECS-300 system has memory allocated for 3000 System Speed Dial numbers (bins...

  • Page 33: Using And Entering Station Speed Dial Numbers

    2000-2999 for iPECs-MG100 , or 2000-3999 for iPECS- 3.3.4 Using and Entering Station Speed Dial Numbers Each station in the iPECS SBG-1000 & 50 & 100 System is allocated memory for 20 Station Speed Dial numbers (bins 00-19) each up to 23 digits. The iPECS- 300 &...
  • Page 34 Press TRANS • Press SPEED • Dial the desired Station Speed Dial bin number, • Select/dial the CO/IP line/group, (Skip this step in iPECS SBG- 1000) • Dial the desired number to be stored, • Press HOLD • Enter the associated name, if desired, •...

  • Page 35: Call Handling

    HOLD SAVE The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold. Calls will remain in the held state for a period and then recall the user.

  • Page 36: Broker Call: Switching Between Two Calls

    To switch between two calls, Broker Call: • Press the desired CO/IP line button. 4.4 Joining multiple people in a Conference You can establish a Conference with up to 3 parties(iPECS-LIK)/13 parties(iPECS-MG), or 32 parties when using a Multi-Party Conference Interface Module (MCIM)(iPECS-LIK). other parties Conference may be internal or external.

  • Page 37: Setting Up A Conference Room

    LIP-8008E User Guide To retrieve the Conference from Hold: • Press the button. CONF To establish an Unsupervised Conference: • Establish conference with two external parties, • Press the button. CONF • Hand-up handset. • To retrieve an Unsupervised Conference: •...

  • Page 38: Call Park: Placing A Call On Hold To Page

    To park an active external call: • Press T RANS • Dial the Park Orbit code (601-610 for iPECS SBG-1000 & Micro & 50 & 100, 601-619 for iPECS-300 & 600 or 601-800 for iPECS-1200), • Return to idle. To retrieve a parked call: •...
  • Page 39 LIP-8008E User Guide In iPECS-MG To park an active external call: • Press TRANS • Dial the Park Orbit (541), • Dial the Park number (00-49) • Return to idle. To retrieve a parked call: • Lift the handset, •...

  • Page 40: Retrieving & Responding To Messages

    When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated Voice Mail module, the iPECS Feature Server or an external Voice Mail system. These Voice Mail systems allow access to and management of the received voice messages.
  • Page 41 Dial the telephone number of a DISA CO line assigned for answer by the Auto Attendant, • Upon answer, • dial # to receive the ‘Mail Box & Password’ prompt(iPECS-LIK & SBG) • • dial 523 (VMIB Access Code)(iPECS-MG), •...

  • Page 42: Remote System Access

    When away from your desk or office you can place and receive calls on a registered mobile phone. Calls to your iPECS Phone will ring your Mobile Phone and you can place calls using the resources of the iPECS. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.
  • Page 43 Press the button. HOLD SAVE To place a call from the mobile extension using the iPECS: • Dial the ISDN DID number of the station, the system will check the Caller ID, answer the call and the user will receive intercom dial tone, •...
  • Page 44 Press the HOLD SAVE To place a call from the mobile extension using the iPECS System: • Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, •...

  • Page 45: Misc. Features

    Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.
  • Page 46 Lift the handset, • Dial the desired Page zone, • If assigned, after page warning tone, make announcement. To queue for a page when busy is received(iPECS-LIK & SBG): • Press CALL BACK • Replace the handset returning to idle.

  • Page 47: Push-To-Talk (Ptt) Page

    LIP-8008E User Guide 7.3 Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once...

  • Page 48: Alarm/Door Bell

    Lift the handset, • Dial #* (Door Open code) and contact number 1 to 4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Contacts 1 is available in the iPECS -MG. 7.6 Power Fail Transfer...

  • Page 49: Contrast (Ipecs-Lik)

    NOTE—Only activated features are announced. To hear Date & Time memo: • Dial the Voice Memo code (661 for iPECS-50 & 100, or *661 for iPECS-300 & 600 & 1200, or 675+1 for iPECS-MG), • Date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”.

  • Page 50: Network Config

    The user can review the current network configuration or modify a new phone network configuration. To access Network Config. Settings: • Press T /PGM button and Dial 78(iPECS-LIK)/38(iPECS RANS SBG-1000)/80(iPECS-MG), • Enter the password (default=147*), the following will display: •...

  • Page 51: Pbx, Centrex & Isdn

    8. PBX, Centrex & ISDN Centrex & 8.1 Access PBX or Centrex ISDN The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to a host with analog CO lines.

  • Page 52: Activating Isdn Caller Id Restriction

    • • Press a Feature or Flex button. 8.2.2 Activating ISDN Caller ID restriction iPECS Phone users can restrict the transmission of Caller ID to the receiving phone (may be a subscription service of your carrier). Separate Flex buttons are required to activate incoming, Connected Line (COL), and outgoing, Calling Line ID (CLID) restriction.

  • Page 53: Set Features & Flex Buttons

    Features & 9.1 Entering Station Program Data Flex Buttons A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved.

  • Page 54: Network Configuration

    9.3 Network configuration You many review the current network configuration or modify a new phone network configuration. To access Network settings: • Press button and dial 78(iPECS-LIK)/38(iPECS TRANS SBG-1000)/80(iPECS-MG), • Enter the password (default=147*); the following will display: • MFIM #[1/2] ? •...
  • Page 55 LIP-8008E User Guide To set LLDP: • ▲▼ buttons to locate the In Network Config. Menu, use 802.1x configuration screen (shown), • LLDP? • [ENABLED] – CHANGE [#] • Enable in LLDP? menu and press the Hold/Save button. To configure 802.1x: •...

  • Page 56: Appendixa Flexible Numbering Plan

    LIP-8008E User Guide Appendix A Flexible Numbering Plan In iPECS-LIK, iPECS SBG-1000 Feature iPECS iPECS iPECS iPECS iPECS iPECS -100 -300 -600 -1200 SBG- 1000 Intercom Call 100 - 100 - 100 - 1000 - 1000 - 10-33 1599 2199 CO/IP Group Access 801 –...
  • Page 57 LIP-8008E User Guide Feature iPECS-LIK iPECS SBG- Remark 1000 Message Wait/Callback SLT use only Enable Message Wait/Callback SLT use only Return Speed Dial Access SLT use only Cancel DND/FWD SLT use only CO System Hold SLT use only Program Mode Access...
  • Page 58 LIP-8008E User Guide Feature iPECS-LIK iPECS SBG- Remark 1000 VM Message Wait Enabled VM Message Wait Disable MCID Request Unsupervised Conference extend code PTT Group Login/Logout In iPECS-MG 1) Basic Number Code Name Remark 100 ~ 4xx Station Number CO Group Access Code...
  • Page 59 LIP-8008E User Guide Feature Name Code Remark Internal Page Answer (Meet-Me Page) External Page Internal-External Page All Call Forward Register 554 + Type + Destination Pilot Hunt Call Forward 514 + Type + Register Destination Pilot Hunt Call Forward Cancel...
  • Page 60 LIP-8008E User Guide Feature Name Code Remark VM MWI Enable VM MWI Cancel MCID Request Unsupervised Conf Extend PTT Group Access 524 + (0~9,*) 0 ~ 9: PTT Group *: Log out Hot Desk Log In/Log out Name Register Create Conf Room 527 + Conf.
  • Page 61 LIP-8008E User Guide Feature Name Code Remark System Hold Return Held CO Sys Memo DISA Tone Service All Feature Cancel Add Conf Member System Alarm Reset Fault Alarm Reset Door Open Keypad Facility T-Net Log-In/Out Universal Answer USB Call Record...

  • Page 62: Appendixb User Program Codes

    LIP-8008E User Guide Appendix B User Program Codes In iPECS-LIK Code Function Remarks Enblock Mode Dialing 11 x Differential Ring, Intercom Select Ring Tone 1-8 12 x Differential Ring, CO/IP line Select Ring Tone 1-8 Select ICM Signal mode, 13 x...
  • Page 63 {IN-ROOM INDICATION} Button 9* xx (xx : 01~10) Assignment Hot Desk Login Code Hot Desk Log out Code Force Fwd to Dest. In iPECS SBG-1000 Code Function Remarks Select ICM Signal mode, Intercom Answer Mode 1: HF, 2: TONE, 3: Privacy...
  • Page 64 LIP-8008E User Guide Code Function Remarks Display Phone MAC IP Address Display Phone Version Network Configuration Forced FWD to Destination Call Log Display CLIR Service COLR Service Assign Button LOOP Assign Button CALL BACK Assign Button CONF Assign Button MUTE...
  • Page 65 LIP-8008E User Guide Code Function Remarks number [xx] *: User Custom # Deactivation Create a Station User Message Send SMS Message LIP Series/LDP6000 Series Receive SMS Message LIP Series/LDP6000 Series 51 + x Activate a mobile phone X=1-2 52 + x...

  • Page 66: Appendixc Useful Information : Open Source Software Notice

    LIP-8008E User Guide Appendix C Useful Information : Open Source Software Notice Open Source Software Notice This following GPL (General Public License) software used in this product are subject to the GPL License Agreements. You can obtain a copy of the GPL licenses from Ericsson-LG Enterprise Web Site (http://www.ericssonlg-enterprise.com).

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