Resetting The Ups; Silencing The Alarm; Service And Support - Avaya 4500 VA Installation And Operator's Manual

Condition
OVERLOAD
I1
I2
I3
OUTPUT ON
OVERLOAD
I1
I2
I3
OUTPUT ON
NORMAL
REPLACE

Resetting the UPS

To reset the UPS while an alarm condition is present, press the
Output On button until the UPS alarm beeps.

Silencing the Alarm

To silence the alarm for an existing fault, press and hold the
Output On button for one second. The alarm becomes quiet.
If UPS status changes, the alarm beeps, overriding previous alarm
silencing. Press the Output On button again to silence the alarm.

Service and Support

The troubleshooting chart on page 67 covers most of the difficulties you
may encounter during normal operations. If you have any questions or
problems with your UPS, call your Avaya service representative or the
appropriate telephone number on the service label of your UPS.
Please have the following information ready when you call:
S
S
S
S
S
S
Avaya Model 6000 UPS Operator's Manual
Possible Cause
Weak battery while in Bypass mode.
Self Test failure. UPS internal problem.
Weak battery.
Model number
Serial number
Version number (if available)
Date of failure or problem
Symptoms of failure or problem
Customer return address and contact information
167-405-115 Issue 5 Uncontrolled Copy
S
Action
This usually indicates that the batteries need
replacing or the UPS requires service. Contact
your service representative.
The UPS may switch to Bypass mode,
depending on the circumstances.
Reset the UPS by pressing the Output
button until the alarm beeps.
Contact your service representative if
condition persists.
Verify that the battery is connected and the
battery circuit breaker is in the ON (
position. If battery is properly connected, allow
the battery to charge for 24 hours. Retest.
Have batteries replaced if condition persists.
Troubleshooting
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