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t r O u B l e s H O O t i n G & F a Q s
electronic issues
Unit doesn't power up
Don't feel a resistance change
"No HR" is displayed when doing
heart rate controlled programs
(Q45e/Q45ce)
• Is the unit plugged in? Check the connection of the power cord from the
machine to the wall outlet.
• Is there power from the wall? Plug a lamp or radio into the outlet to see if
the wall outlet has power. Does a light switch control the outlet? If so, turn
it on.
• Does the light on the power supply light up?
• If the issue persists, contact your local dealer for service.
• Increase resistance level to 20 and pedal for 30 seconds. If you feel a
difference in the resistance, then the brake is working properly.
• Are the cables connected correctly? Unplug and re-plug in the console
(you must remove the console from the console mast to do this). When
re-connecting the cables, make sure you feel the connector snap into place
or hear a click that indicates a proper connection.
• If the issue persists, contact your local dealer for service.
Heart rate controlled programs require that you wear a wireless chest strap
or grasp the digital contact heart rate sensors (Q45ce). First, verify that the
wireless chest strap is working properly:
• Make sure the electrodes of the chest strap are against your bare skin. The
electrodes are the ribbed portion on the back of the chest strap.
• For better contact, use water to moisten the electrodes on the side of the
wireless chest strap that sits against your skin.
• Make sure the Octane Fitness logo is facing away from your body and is
right side up.
• Make sure you have placed the chest strap at the bottom of your pectoral
muscles. Some adjustment to the strap maybe necessary for the strap to
get an accurate reading.
• Make sure the strap is snug against your body, but not tight enough to
restrict breathing.
• Have someone else try the strap standing next to the machine to see if it
works on him/her.
• There may be interference with another electrical product (lights, TV,
personal stereo, wireless network, MP3 players, phones, etc...). Turn off
any other electrical product and check to see if the problem is resolved.
• Faulty battery in the transmitter (chest strap) - replace battery.
• If "NO HR" is still displayed on the console, contact your local dealer for
service.
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