Octane Fitness Q45 Operation Manual page 36

"NO HR" is displayed when doing
heart rate controlled programs
and grasping the contact heart
rate sensors
(Q45ce)
Heart rate readout seems
inaccurate (too high or too low)
(Q45e/Q45ce)
Console blinks on / off
Machine goes into pause mode
after a short time
LED lights are always on
LED always toggling

• Grasp each contact heart rate grip sensor so the contact sensor portion of
the grip rests in the palm of your hand.
• Grip the contact sensors firmly and keep your hands steady and in place.
• Have someone else try the grips to see if it works for him/her.
• If "NO HR" is still displayed, contact your local dealer for service.
Chest strap
• There may be interference with another electrical product (lights, TV,
personal stereo, wireless network, MP3 players, phones, etc.). Turn off any
other electrical product to see if there is interference.
• Put water between your skin and the ribbed electrodes on the back of the
chest strap. This can improve the electrical connection.
• Another person in the same workout area may be wearing a chest strap.
Have the person relocate to a distance of 3-4 feet away if possible.
• The chest strap may be too loose. Adjust the elastic strap so that the strap
is snug against your body.
• Have someone else try the transmitter to see if the reading seems accurate
for him/her.
Contact heart rate sensors
• If you are using the digital contact heart rate sensors on the Q45ce, make
sure you are grasping firmly and keeping your hands steady and in place.
• Have someone else try the grips to see if the reading seems accurate for
him/her.
• If the issue persists, contact your local dealer for service.
• Check the power cord connections. Make sure the connections are secure
from the transformer into the machine base and also the wall outlet.
• The console connection could potentially be faulty. See assembly instructions
to check connection.
• If the issue persists, contact your local dealer for service.
• This is most likely a speed sensor issue; contact your local dealer for
service.
• Press and hold the Pause/Clear button for five seconds to enter sleep
mode.
• Press the Enter button to stop the LED screen from toggling.