Limited Consumer Warranty - Octane Fitness Q45 Operation Manual

l i M i t e D C O n s u M e r W a r r a n t Y
Q 4 5 / Q 4 5 e / Q 4 5 c e
Warranty registration: You must register your product with Octane Fitness. You can register by mail or
register via our web site at www.octanefitness.com.
Octane Fitness
9200 Wyoming Avenue North
Suite 380
Brooklyn Park, MN 55445
What is covered: The Octane Fitness Q45/Q45e/Q45ce (product) is warranted to be free of all defects in material
and workmanship.
Who is covered: The original owner of the product or the person the warranty has been transferred to under
Octane Fitness transferable warranty program.
What is a transferable warranty: As the original owner, Octane Fitness allows you to transfer the warranty
of your product to an individual of your choosing who purchases or is given the product. By filling out a warranty
transfer card and sending it to Octane Fitness, the warranty will be transferred. A warranty transfer card is
available on page 40 or by calling customer service at 888.OCTANE4. The transferable warranty is not valid to or
from commercial settings. The warranty can only be transferred one time.
How long the product is covered: Octane Fitness offers lifetime warranty on the frame of the product. All
parts are warranted for three years from original date of purchase. Labor is covered for one year from original
date of purchase.
What is not covered: Any failures or damage caused by unauthorized service, misuse, accident, negligence,
improper assembly or installation, alterations, modifications without our written authorization or by failure on your
part to use, operate, and maintain as set out in your Operations Manual. Product failure due to users in excess of
300 lbs. is not covered. this warranty does not extend to products used for commercial applications.
What you must do: Retain proof of purchase (such as your sales receipt from retailer); operate, and maintain
the Product as specified in the Operations Manual; notify your retailer or our Customer Service Department of any
defect within 10 days after discovery of defect; and as instructed, return any defective part for replacement or, if
necessary, the entire product for repair. Octane Fitness reserves the right to determine if the entire machine will
be replaced.
Operations Manual: It is VERY IMPORTANT THAT ALL USERS READ THE MANUAL before operating the
Product.
How to get parts and service: Simply call the retailer where you purchased the product or the Octane Fitness
Customer Service Department at 888.OCTANE4 and tell them your name and address and the serial numbers for
your product. each product has two serial numbers. The console serial number can be found on the bottom
of the console. The base serial number can be found on the rail support plate, below the power cord connection.
please have both serial numbers when you call.