Troubleshooting Guide - Automatic Technology GDO-7v2 SecuraLift Installation Instructions Manual

Troubleshooting
Symptom
Door will not operate
Door starts to close but
automatically reverses to open
position
Door operates from drive unit
(OPERATE) button but not from
transmitter*
See note
Door will not close fully.
Door will not open fully.
Courtesy light not working
Globe keeps blowing
Auto close not working
PLEASE NOTE:
Some areas may be prone to excessive radio interference brought on by devices such as cordless telephones,
wireless stereo headphones and baby monitors. It is possible that these devices could cause a degree of
interference such as to greatly reduce the range of the transmitter. In such an instance please contact your
Automatic Technology dealer for an alternative frequency replacement kit. As this is not a warrantable situation
but an environmental issue charges may apply for the change-over.
Possible cause
Mains power not switched on.
Door is obstructed.
Door is locked or motor jammed.
Door tracks/hardware damaged.
The opener is in "vacation mode"
Adverse weather conditions (wind
or cold) causing door to stiffen and
become tight in the tracks.
Possible obstruction in the
doorway.
Transmitter code not stored in
memory.
Flat battery.
Broken battery lead inside
transmitter
Door limits positions need to be
reset.
Door limits positions need to be
reset.
Globe down
Incorrect globe voltage - must be
240V AC
PE Beam or wiring faulty.
PE Beam not aligned correctly.
PE Beam is obstructed.
Door obstructed when closing.
Auto close time not set.
Auto close mode not set
Owner Installation Instructions
Remedy
Switch on mains power.
Remove obstruction.
Unlock door or remove jam.
Door requires service/repair by
qualifi ed technician.
Turn off "vacation mode".
Increase force margin setting
See page 19 or re-calculate force
margin.
Remove obstruction.
Code transmitter in to openers
memory. Refer step 19.1 on page
20
Replace battery
Send transmitter to installer or
Automatic Technology for repair
Reset limits positions. Step 16.4,
page 17.
Reset limits positions. Step 16.4,
page 17.
Replace globe - Edison type 240V
60W
Replace globe - Edison type 240V
60W
Repair PE Beam or replace wiring.
Re-align optics.
Remove obstruction from path of
PE.
Remove obstruction.
See Step 23 on page 22.
See Step 23 on page 22.
GDO-7v2 SecuraLift® 27