Magicard Prima 2e Instruction Manual
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Magicard Prima 2e Instruction Manual

Prima 2e retransfer printer
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Download this manual See also: Driver Manual
See p.11~13,22
> I n k >
> C l e a n i n g
> C o u n t e r R e s e t
> D i s p l a y >
MENU
R e a d y
See p.23~35
• Thank for purchasing this product.
• Please read this manual carefully before use to ensure correct operation.
It is particularly important to read the Safety Precautions for safe operation. After
reading, retain this manual carefully for future reference.
• The product number is important for quality control. Upon purchase, check the back of
the unit to make sure that the product number is correctly displayed.
Notes about this manual
(1) This manual may not be reprinted in any way without permission.
(2) The contents of this manual, as well as the specifications and design of this product,
may change without notice.
(3) The illustrations used in this manual may differ slightly from the actual product.
Instruction Manual
See p.15~19
See p.36~40
Prima 2e Retransfer Printer
J a m ( H o p p e r )
H R i s t o o h o t .
P l e a s e r e m o v e
M E D I A F I L M
P l e a s e ,
P o w e r O f f .
See p.19~21
J a m ( T u r n O v e r )
See p.42~43

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Summary of Contents for Magicard Prima 2e

  • Page 1 Instruction Manual Prima 2e Retransfer Printer See p.11~13,22 See p.15~19 See p.19~21 > I n k > J a m ( T u r n O v e r ) > C l e a n i n g J a m ( H o p p e r ) >...

  • Page 2: Declaration Of Conformity

    Declaration of Conformity Model Number: XIDi Printeryyyyy(y=A-Z,0-9 or blank) Product name: Card Printer We herewith declare that the above mentioned product complies with the following council directives and harmonized standards. Council Directives: 1999/5/EC relating to radio equipment and telecommunications terminal equipment.
  • Page 3 Information for USA NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursu- ant to part 15 the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 4: Table Of Contents

    Contents Notes for safe operation ........ 5 Operation ..............25 Turning on the power ........... 25 Before use ..............7 Turning off the power ........... 26 Product features ............ 7 About the RESET button ........26 Checking accessories ..........7 On Initialization when the retransfer film cassette Handling of transfer film, ink ribbons and cards ..

  • Page 5: Notes For Safe Operation

    Notes for safe operation Before you use Read these notes on safety thoroughly before operating your printer in order to use the unit properly. Once you start using the unit, this manual should be put aside the unit, or at a convenient place where you can look up the manual any time as you need.
  • Page 6 Notes for safe operation (continued) Ground the machine with the attached electric cord Do not use the machine while it has a fault. when connecting it to the utility outlet. • Do not use the machine while it has a fault, as this may cause a fire or electric shock.

  • Page 7: Before Use

    Before use Product features Handling of transfer film, ink ribbons and cards • This card printer allows printing of high-quality, full- color images equivalent to photographic quality onto Handling standard size (ISO 7810 compliance) plastic cards using sublimation type transfer printing. Take note of the following points when handling print •...

  • Page 8: Storing And Handling Cards After Printing

    Before use (continued) Storing and handling cards after printing Escape Clause Avoid storing the cards in locations exposed to direct We do not provide compensation for any malfunction sunlight or with high temperature and high humidity. during card printing caused by breakdown of the Furthermore, avoid contact with the following chemicals machine, ink ribbon defects or card characteristics.

  • Page 9: Installation

    Before use (continued) Installation Installation diagram The performance of the card printer is strongly influenced by the installation location.Be careful of the Ventilation holes are provided for the cooling fan on the following items as for installation location. bottom and sides of the unit. Avoid inserting any object •...

  • Page 10: Names Of Parts

    Names of parts Front When the printer door is open Control panel Slide knob Printer door Card tray Retransfer film cassette Power switch Ink ribbon cassette (Accessory) (Accessory) Rear External connection Power input jack terminals External connection terminals USB cable connection terminals...

  • Page 11: Set-Up

    Set-up Connecting the IC unit (sold separately) Large and compact size IC units are sold separately, as Connect the printer and IC unit. are specialized optional devices for the printer. Consult your dealer for more details. Connect the cable which comes with the IC unit to the OPTION 1 terminal.

  • Page 12: Compact Ic Unit (Sold Separately)

    Set-up (continued) Compact IC unit (sold separately) CAUTION Please ask your dealer for the Compact IC unit Be careful not to pinch your finger when installing. connection. Connect the compact IC unit to the host computer with the interface cables which are commercially available. install the laminator Laminator(ILU) Compact IC unit...

  • Page 13: Connecting The Power Cord

    Set-up (continued) Connecting the power cord Check the plug. • For AC 120V type • For AC220-240V type (North America) (Europe) * The detached power cords vary according to model and country of purchase. Plug the power cable into the printer. Plug the power cable of the laminator if it is installed.

  • Page 14: Installing The Card Stacker

    Set-up (continued) Discharging the card Installing the card stacker When correctly printed, the cards are discharged from Hang the stacker claw on the stacker receptacle. the left side. If a card jam or a write error on magnetic stripes occurs on the way, results differ depending on the areas.

  • Page 15: Setting The Ink Ribbon

    Set-up (continued) Setting the ink ribbon Insert the ink ribbon into the cassette. CAUTION Do not touch the surface of the ink Stretch the ink ribbon along three shafts with the ink ribbon with your hands. face of the ribbon facing outside and insert the bobbins firmly into the bobbin holders.
  • Page 16 Set-up (continued) Close the printer door. Wind the ribbon, taking up the slack. If you want to mount the retransfer film, keep the door Turn the knob in the arrow direction to wind a small open and go to the next page. portion of the ink ribbon.

  • Page 17: Setting The Retransfer Film

    Set-up (continued) Setting the retransfer film Insert the retransfer film into the cassette. CAUTION Do not touch the retransfer film Stretch the retransfer film along three shafts with the surface with your hands. retransfer face of the film facing outside and insert the bobbins into the bobbin holders firmly.
  • Page 18 Set-up (continued) Wind the retransfer film to take up the slack. Setting the number of frames to be used. The number of frames of the retransfer film being used Turn the knob in the arrow direction to wind a small portion of the retransfer film.

  • Page 19: Caution When Loading The Retransfer Film Cassette And/Or The Ink Ribbon Cassette

    Set-up (continued) Caution when loading the retransfer film Setting cards cassette and/or the ink ribbon cassette Please use cards specified by your dealer. This unit can take both 0.76 mm(0.03inches)-thick and 0.25 mm The following caution shall be kept when the retransfer (0.01inches)-thick cards.
  • Page 20 Set-up (continued) Pull the card bracket back. Close the card tray. The card bracket locks when it reaches the hole. Push the card tray back into the printer until it no longer moves. Insert the cards and move the bracket back into position.

  • Page 21: When Using Magnetic Cards

    Set-up (continued) When using magnetic cards Loading cards When using cards with magnetic strips, set the cards in Load cards when the printer’s LCD panel shows the the following manner. message “Ready” or “No Card”, and not when printer operations have stopped due to an error. Cards can also be loaded when the power supply is not switched on.

  • Page 22: Connecting With A Host Computer

    Set-up (continued) Connecting with a host computer Connecting Multiple Printers When connecting a host computer to multiple printers, CAUTION Do not switch off the power of the set different Unit Numbers from 1 to 7 for each printer. host computer during printing. Refer to see the page 35 of the instruction manual Do not use the sleep or the stand-by function on the host computer.

  • Page 23: Before Use

    Before use Names of parts on the operation panel Operation display LED LCD panel READY LED (green) : unit ready, printer in operation Flashing : receiving image data : unit stopped due to error, or unit being set, initialized or preheated. READY ERROR LED (red) RESET...

  • Page 24: Operation Display Led Contents And The Lcd Panel

    Before use (continued) Operation display LED contents LCD operation display content and the LCD panel OS booting up B o o t U p . . Printer status READY ERROR LCD panel Mechanism set Initializing.. period Preheat period Preheating.. Ready period V e r .

  • Page 25: Operation

    Operation Turning on the power Before turning on the power, check the following: Making settings in the user modes Make sure that the printer door is completely When the LCD panel displays Ready or Preheating, closed. Make sure that the card tray is completely closed. R e a d y P r e h e a t i n g .

  • Page 26: Turning Off The Power

    Operation (continued) On Initialization when the retransfer film CAUTION cassette and/or the ink ribbon cassette When the printer was occured an error during printing operation caused by above- is loaded mentioned operation or others, the retransfer film was rewinded about 3 panels. If the printer is turned off and on Dust or foreign particles may attach on the surface of the power or is initialized, the printer occur the printing an retransfer film and ink ribbon when their cassette are...

  • Page 27: User Modes

    Operation (continued) User modes CAUTION When you change settings for the underlined submenu on the next page, (Setting the The settings for printing media, card, etc. can be made retransfer film, Setting the retransfer roller temperature in the User mode. and Bend remedy roller temperature setting),the message “Please Reset”...

  • Page 28: User Mode Settings

    Operation (continued) User mode settings Factory setting Submenu Main menu > > C o u n t e r > D i s p l a y > Total 4 counter type settings: [Total, Head, Free, Rollers] To t a l Display mode >...

  • Page 29: Display Mode Settings

    Operation (continued) Display mode settings CAUTION • The beep sounds when pressing the Enter button to save the settings in the user setting mode. The unit has the following three settings for the display • The beep will not sound if the buzzer mode setting (see mode.

  • Page 30: Clearing The Free Counter

    Operation (continued) Clearing the free counter Cleaning mode Reset the free counter. The printer is provided with an operation mode for The [Total] counter and [Head] counter cannot be reset. cleaning the card feed roller and the magnetic head to keep the printer in the best condition.

  • Page 31: Ink Mode Setting

    Operation (continued) Ink mode setting Change settings according to the ink ribbon used. EXIT > I n k > Exit user mode ENTER Display the ink ribbon type.(YMCK:0, YMCKK:4 etc) Display only because of automatic setting by RF-ID > > I n k T y p e (Setting is not possible) Y M C K : 0 •...

  • Page 32: Retransfer Mode Setting

    Operation (continued) Retransfer mode setting Change settings according to the retranfer film and card used. EXIT > R e t r a n s f e r > Exit user mode. ENTER Set retransfer film Set film type Two types of frame settings (1000 or 750 frames per film) •...

  • Page 33: Buzzer Mode Setting

    Operation (continued) Buzzer mode setting Power saving mode settings The buzzer indicating errors can be turned on or off. The printer enters into the power save mode after a specified period of time if none of operation buttons are touched in the Ready state. The heat roller for retransfer, bend remedial roller, and back-light of the EXIT >...

  • Page 34: Setting The Bend Remedy Mode

    Operation (continued) Setting the bend remedy mode CAUTION Single-sided printing may cause a bend depending on the When printing on both sides is done cards. Adjust the setting to get rid of the bend. with “Remedy roller temperature setting” set to a high temperature, the cards may show a large deformation.

  • Page 35: Coercivity Setting Mode

    Operation (continued) Coercivity setting mode Test print Test print is provided for printing a test pattern Set coercivity for writing data on the ISO compatible contained in the printer (there is only one pattern). magnetic stripe card. Operating the printer independent of the host computer enables you to find out the source of trouble if there is a EXIT >...

  • Page 36: Care And Cleaning

    Care and cleaning Always make sure that the printer is turned off before cleaning. (However, cleaning of the card feed rollers and magnetic head should be carried out with the power turned on.) To achieve the best performance from the printer, always check each part before use for dust and dirt and clean if necessary. The following explains the main rollers that require cleaning.

  • Page 37: Cleaning The Thermal Head

    Care and Cleaning (continued) Cleaning the thermal head Cleaning the fan filter When the thermal head gets dirty, defects such as When the fan filter gets dirty, partial omissions may unwanted lines appearing on the printed card may occur on the printed cards, or the printing result looks occur.

  • Page 38: Cleaning The Card Feed Rollers And Heat Rollers

    Care and Cleaning (continued) Cleaning the card feed rollers and heat Remove dirt on the fan filter using a vacuum rollers cleaner or other cleaning equipment. Hold the sponge with your hand so that it is not sucked into the cleaner. Dirty rollers are the major cause of jamming of the cards.

  • Page 39: Cleaning The Magnetic Head

    Care and Cleaning (continued) Cleaning the magnetic head Set a cleaning card. Peel off the protective paper of the cleaning card and Dirty magnetic head will cause a write/read error. It is insert it into the NG card discharge slot. The card will be recommended to clean the magnetic head after printing drawn into the unit by the rollers and cleaning will then about 1,000 cards.

  • Page 40: Cleaning Of He Bobbin Holders

    Care and Cleaning (continued) Cleaning of the bobbin holders Set the card on the card tray. Place the card in right direction. See p.21. Dirt on the bobbin holders may appear on the card or the film, cause defects on the card. Clean the bobbins when replacing ink ribbon or retransfer film.

  • Page 41: Troubleshooting

    Troubleshooting Layout of rollers inside the printer Below is a diagram of the layout of rollers inside the printer. Refer to this diagram in the event of card jams and when cleaning the rollers. Retransfer film cassette Ink ribbon cassette Thermal head Magnetic head Card turnover table...

  • Page 42: Error Code Listing

    Troubleshooting (continued) The meaning of “reset → enter buttons” in the list is, Error code listing after pressing the Reset button, press the Enter button to initialize the unit. Error code Description of error Remedy The power must be turned off so Turn off the power and then on again.
  • Page 43 Troubleshooting (continued) Should your printer require servicing, turn it off and unplug it and make inquiries at the outlet where it was purchased. Error code Description of error Remedy Hardware error Turn off the power and then on again. Call for service if the H a r d w a r e problem persists.

  • Page 44: Stopping When Printing

    Troubleshooting (continued) Stopping when printing About printing errors The printer may stop with no error messages If some If blurring or color shifts occur in your print results, clean failure with the connection to the host computer occur all rollers starting with the cleaning rollers. or the not proper ink ribbon is set.

  • Page 45: Removing Card Jams

    Troubleshooting (continued) Removing card jams If you cannot hold the jammed card: Pull out a small portion of the cleaning unit. To determine the part of the machine affected by a card jam refer to the error code on the operation panel LCD panel on the printer and the relevant page in this manual.

  • Page 46: Turnover Section [Jam (Turnover)]

    Troubleshooting (continued) Turnover section [Jam (turnover)] Retransfer section [Jam (transfer)] Open the printer door and remove the ink ribbon Open the printer door and remove the retransfer cassette. film cassette. See p.17 in this manual. See p.15 in this manual. A jog lever are supplied as standard.

  • Page 47: Specifications

    Specifications CX21ICL Series (Large-type IC unit) Main specifications Power supply : Fed from the printer. DC 5V±5%, DC 12V±5%, DC 24V±5% Recording method : Sublimation type retransfer Current dissipation : 500mA, 300mA, 1A Feed format : Automatic feed Mass : 3.5kg : 110(W) ×...
  • Page 48 Specifications (continued) External appearance and dimensions Side view Front view unit/mm...
  • Page 49 Software License Agreement The software covered by this document is the computer program developed by Victor Company of Japan Limited. a Japanese company, for certain card printer products (“Products”), and is composed of the “USB Driver”, “Status Monitor” and “Printer Driver”. The foregoing software, including the attached documentation such as its startup guide, user’s manual, etc.
  • Page 50 Article 3 Restrictions on Use 1. You shall not adapt or modify this Software, nor shall you, except as permitted by applicable law, reverse-assemble, reverse-compile, reverse-engineer or in any way try to derive from this Software any source code. 2. You are not granted the right to distribute or sublicense this Software to any third party. You shall not assign, lend, lease or otherwise transfer to any third party this License, this Software or any part thereof by itself or in combination with other products or software.
  • Page 51 Article 5 Indemnification Our Company shall not be liable for any damages in connection with the use of this Software, including direct, incidental, consequential, special and punitive damages, etc., whether based on this Agreement or otherwise, even if our Company has been or could have been aware of such damages. Similarly our Company shall not be liable for any claims by any third party against you or your customers, nor shall our Company be obliged to compensate such third party or indemnify you or your customers for such claims.
  • Page 52 Ultra Electronics Card Systems Inc. Ultra Electronics Card Systems North American Sales & Support Center Waverley House 6711 - 176th Avenue NE Hampshire Road Redmond, WA 98052 Granby Estate Weymouth, DT4 9XD Tel: (425) 556 9708 Fax: (425) 556 3962 Tel: +44 (0) 1305 784 738 Email: sales@UltraMagicard.com Fax: +44 (0) 1305 777 904...

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