Error Code Listing - Magicard Prima 2e Instruction Manual

Prima 2e retransfer printer
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Troubleshooting

Error code listing

Error code
The power must be turned off so
P l e a s e ,
P o w e r O f f .
that the unit can be initialized.
The cleaning mode can not be set
P l e a s e R e m o v e
M e d i a C a s s e t t e
because there is a retransfer film in
the unit.
The cleaning mode can not be set
H R i s t o o h o t .
because the temperature of the
heat roller is too high.
Card jam
J a m ( H o p p e r )
(hopper section)
9 0
Card jam
J a m ( T u r n O v e r )
(turnover)
9 1
Card jam
J a m ( M G )
(encode section)
9 2
Card jam
J a m ( T r a n s f e r )
(retransfer section)
9 3
Card jam
J a m ( D i s c h a r g e )
(card discharge section)
9 4
The retransfer film
M e d i a B r o k e n
has broken
A 0
M e d i a S e a r c h
Retransfer film search error
A 1
The retransfer film has run out
M e d i a R u n O u t
A 2
The ink ribbon
I n k B r o k e n
has broken
B 0
Ink ribbon search error
I n k S e a r c h
(RF-ID read error)
B 1
The ink ribbon has run out
I n k R u n O u t
B 2
Turnover
T u r n O v e r U n i t
mechanism error
C 0
Heat roller operation error
H e a t e r C a m
C 1
1. No card
N o C a r d
2. The card tray is open or has
been removed.
The printer door is open
D o o r O p e n
D 1
Cleaning units missing
N o C l e a n i n g U n i t
D 7
Cassette missing
N o C a s s e t t e
D 6
42
(continued)
Description of error
See p.45
See p.46
See p.46
See p.44
See p.44
See p.46
The meaning of "reset → enter buttons" in the list is,
after pressing the Reset button, press the Enter button
to initialize the unit.
Turn off the power and then on again.
Remove the retransfer film cassette, then press the "reset →
enter buttons" and set the cleaning mode again.
1. Turn off the power and allow about 20 minutes for the heat
roller to cool. Then turn on the printer and set the cleaning
mode again.
2. Confirm that the retransfer film cassette has been removed.
Turn off the power and remove cards from the hopper.
Turn on the power.
Remove cards from the turnover section.
Press the "reset → enter buttons" and initialize the unit.
Press the "reset → enter buttons" and initialize the unit.
If no cards are discharged, turn off the power and remove the
cards. Turn on the power.
Turn off the power and remove the cards from the retransfer
section. Turn on the power.
Turn off the power and remove the cards from the paper
discharge section. Turn on the power.
Mend the retransfer film.
Press the "reset → enter buttons" and initialize the unit.
Reset the retransfer film. Press the "reset → enter buttons".
Call for service if the problem persists.
Replace the retransfer film.
Press the "reset → enter buttons" and initialize the unit.
Mend the ink ribbon.
Press the "reset → enter buttons"n and initialize the unit.
Reset the ink ribbon. Press the "reset → enter buttons" and call
for service if the problem persists.
Replace the ink ribbon.
Press the "reset → enter buttons" and initialize the unit.
Press the "reset → enter buttons" and call for service if the
problem persists.
Turn the power off and then on again. Call for service if the
problem persists.
1. Replenish the cards.
2. Close the tray correctly.
Close the door.
Press the "reset → enter buttons" and initialize the unit.
Attach the cleaning units.
Press the "reset → enter buttons" and initialize the unit.
Attach both the ink ribbon cassette and the retransfer film
cassette.
Press the "reset → enter buttons" and initialize the unit.
Remedy

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