Troubleshooting - ALLIANCE Metered Installation And Operation Manual

Try these troubleshooting tips before making a service call. They may save you time and money.
Washer Symptom
Won't Fill
Won't Start
Won't Agitate
Won't Spin
Stops/Pauses During
Cycle
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Troubleshooting

• Make sure lid is closed.
• Make sure power cord is plugged all the way into the electrical outlet.
• Make sure hot and cold water faucets are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Place coin(s) in slide or drop (metered models only).
• Push START switch to start the washer (nonmetered models only).
• Make sure that the controls are properly set.
• Make sure that the last spin has been completed.
• Check the laundry room fuse or circuit breaker.
• Clean the screens in the water mixing valve and the filter screens located at the faucet end
of the fill hoses.
• Water is being siphoned from the washer during the cycle. Refer to the Installation
section to make sure that the drain hose has been properly installed.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
• Make sure lid is closed.
• Place coin(s) in slide or drop (metered models only).
• Push START switch to start the washer (nonmetered models only).
• Make sure power cord is plugged all the way into the electrical outlet.
• Make sure that the controls are properly set.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
• Make sure lid is closed.
• Place coin(s) in slide or drop (metered models only).
• Push START switch to start the washer (nonmetered models only).
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
• Broken drive belt. Call the service person.
• Have a qualified electrician check polarity and grounding. Refer to Electrical
Requirements section.
• Make sure lid is closed.
• Place coin(s) in slide or drop (metered models only).
• Push START switch to start the washer (nonmetered models only).
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
• Broken drive belt. Call the service person.
• Have a qualified electrician check polarity and grounding. Refer to Electrical
Requirements section.
• Pauses are part of the washer's normal operation. The washer will stop (pause) shortly
before the wash and rinse spins.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
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Possible Cause/Solution
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