ALLIANCE AWN552SN301AW01 Troubleshooting Manual

ALLIANCE AWN552SN301AW01 Troubleshooting Manual

Home automatic washers
Table of Contents

Advertisement

Home Automatic
Washers
Refer to Page 6 for Model Numbers
W001C
Part No. 201143R6
www.alliancelaundry.com
October 2015

Advertisement

Table of Contents
loading

Summary of Contents for ALLIANCE AWN552SN301AW01

  • Page 1 Home Automatic Washers Refer to Page 6 for Model Numbers W001C Part No. 201143R6 www.alliancelaundry.com October 2015...
  • Page 3: Table Of Contents

    All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. 201143 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 4 – regular Cycle ................69 Cycle Sequence For Model AWNA62SN301AW01 – high efficiency Cycle ............. 70 Cycle Sequence For Model AWNA62SN301AW01 – rinse & SPIN and spin only Cycles ........71 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 5: Section 1 - Safety Information

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death. W006R2 • 201143 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 6 The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures. W008 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 7: Locating An Authorized Servicer

    Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 8: Section 2 - Introduction

    LWD52N*-1100 LWG74A*-3050 LWH16N*-3322 LWH18A*-3322 LWH18N*-3322 LWK23A*-3050 LWK24A*-3050 LWK24N*-3050 LWK73A*-3050 LWK74A*-3050 LWK74N*-3050 LWN311PP111NW22 * Add Letter To Designate Color. L – Almond W – White Q – Bisque © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 9 LWS16A*K LWS16A*-1000 LWS16A*-3000 LWS16A*-3022 LWS16A*-3300 LWS16A*-3322 LWS16B*K LWS16M*K LWS16M*-1000 LWS16M*-3000 LWS16M*-3022 LWS16M*-3300 * Add Letter To Designate Color. L – Almond W – White Q – Bisque © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 10 LWS17N*-1122 LWS17N*-1127 LWS17N*-3000 LWS17N*-3022 LWS17N*-3028 LWS17N*-3300 LWS17N*-3322 LWS17N*-5423 3.3. LWS17N*B3020 LWS17N*B3069 LWS17N*K * Add Letter To Designate Color. L – Almond W – White Q – Bisque © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 11 LWZ17N*-3022 LWZ17N*B3020 LWZ17N*B3069 LWZ20M*-3300 LWZ20N*-3300 LWZ22M*-1102 LWZ22N*-1102 LWZ42M*-1102 LWZ42N*-1102 LWZ52M*-1102 LWZ52N*-1102 LWZ77M*-1102 * Add Letter To Designate Color. L – Almond W – White Q – Bisque © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 12 Washtub (cu. ft.) LWZ77N*-1102 YWN311PP111CW01 YWN321SP541RW01 MWN311SP111TW06 ZWN311SP111CW01 ZWN412SP111CW01 ZWN432SP111CW01 ZWN432SP113CW01 ZWN432SP113CW04 * Add Letter To Designate Color. L – Almond W – White Q – Bisque © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 13: How Your Washer Works

    S witch T emperature S witch T imer M ixing V alve A gitator W ashtub O uter T ub T ransmission M otor P ump W407SE3A © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 14 This reduces the belt to pulley contact and allows slipping between the belt and pulley. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 15: Customer Service

    Alliance Laundry Systems at (920) 748-3950 numbers are located on nameplate(s) as shown. for the name and address of the nearest authorized parts distributor. For technical assistance, call (920) 748-3121. W429S Nameplate © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 16: Section 3 - General Troubleshooting

    This will remove the “set.” Normal use will keep the belt from resetting. For extended periods of non-use (three to four weeks), this procedure might need to be repeated. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 17: Motor Hums

    Does motor Replace motor. continue to hum? Does the motor hum in Start washer in the spin agitate step. step? Replace timer. TLW403S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 18: No Hot Water

    Is there Refer to replace screen. faucet clogged? broken, loose appropriate or incorrect wiring wiring? diagram. TLW409S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 19: No Cold Water

    Is there Refer to broken, loose appropriate Is temperature Test switch or incorrect wiring switch and replace if wiring? diagram. inoperative? inoperative. TLW410S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 20: No Warm Water

    There is no warm water. Is there no Refer to No Hot hot water? Water paragraph . Is there no Refer to No Cold cold water? Water paragraph . TLW362S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 21: Water Fill Does Not Stop At Proper Level

    Blow air through water in hose to remove pressure water or replace hose? hose. Is there broken, Refer to loose, appropriate shorted or wiring diagram. incorrect wiring? TLW348S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 22: Timer Does Not Advance (Timer Models Only)

    Allow completion wiring diagram. operation? wiring? of those steps. Some cycles (delicate) have additional pauses. Refer to diagram for information on time required. TLW363S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 23: Motor Does Not Run

    (refer timer/control to wiring inoperative? diagram) or test Is there control and Refer to broken, replace if appropriate loose or inoperative. wiring diagram. incorrect wiring? TLW411S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 24: No Agitation

    1 to Close lid or test inoperative? 3. Replace if Is lid open switch and inoperative. or lid switch replace if inoperative? inoperative. TLW412S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 25: Constant Agitation

    Is there shorted or Refer to appropriate incorrect wiring diagram. wiring? Repair or Does washer replace agitate during transmission spin cycle? assembly. TLW413S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 26: Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In And Out

    Check for foreign objects between inner and outer tubs. Is there a bind Replace pump. in water pump? TLW414S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 27: Slow Spin

    (through Serial and any other No. 001113645)? damaged parts. Is there no clearance Replace pads between and brake brake pads assembly. and discs? TLW359S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 28: No Spin

    Remove drive motor and Is motor pulley roll replace roll pin pin sheared and any other (through Serial No. damaged 001113645)? parts. TLW415S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 29: Constant Spin

    Is there Refer to appropriate shorted or incorrect wiring diagram. wiring? Replace lid Is lid switch switch. inoperative? TLW416S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 30: Washer Stops In Cycle; Quits After A Couple Loads; Is Intermittent

    Is there move freely. will not turn? Refer to broken, loose appropriate wiring or incorrect diagram. wiring? TLW417S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 31: Washer Is Locked Up Or Binding

    Is there a bind in water Replace pump. pump? Is there a bind in transmission Repair or replace during transmission. agitation only? TLW369S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 32: Outer Tub Does Not Empty

    Outer tub does not empty. Is drain hose Straighten hose. kinked? Is water pump Replace pump. inoperative? Is there an obstruction Remove obstruction. in outer tub outlet hose? TLW370S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 33: Excessive Vibration

    "spongy" condition. built-up floor? Is friction Replace ring friction ring. broken? Are cabinet Replace with screws correct screws incorrect or or tighten. loose? TLW357S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 34: Water Leaking From Outer Tub

    Tighten clamp. Is pressure Replace leaking at hose or pressure hose clamp? accumulator and/or leaking? accumulator. Is outer tub cover Replace gasket. gasket leaking? TLW341S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 35: Section 4 - Control Troubleshooting Model Awna62Sn301Aw01

    If Error Mode is turned off, the fill error will not occur and the control will continue to wait for the fill level to be reached. 201143 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 36: Washer Will Not Fill (Pressure Switch Diagnostic)

    Is there 120 volts AC between control between terminal board and “H3-5” on the control pressure switch. and neutral? Refer to Washer will not fill (mixing valve diagnostics). TLW343S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 37 Control Troubleshooting Model AWNA62SN301AW01 Washer Will Not Fill (Pressure Switch Diagnostic) TLW418S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 38: Washer Will Not Fill (Mixing Valve Diagnostic)

    Replace motor. terminal 8 on the motor? Correct wiring between terminal 8 of the motor and neutral side of the hot/cold coil. TLW344S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 39 Control Troubleshooting Model AWNA62SN301AW01 Washer Will Not Fill (Mixing Valve Diagnostic) TLW418S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 40: Washer Over Fills (Pressure Switch Open)

    Check for incorrect or damaged wiring between water valve and L1. TLW287S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 41 Control Troubleshooting Model AWNA62SN301AW01 Washer Over Fills (Pressure Switch Open) TLW418S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 42: No Agitation - Low And High Speed

    Correct wiring Is there voltage between control across terminal 1 & 8 and motor. Check of the motor? capacitor, replace if necessary. Replace motor. TLW345S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 43 Control Troubleshooting Model AWNA62SN301AW01 No Agitation – Low and High Speed TLW418S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 44: Washer Will Not Spin - Low Speed

    “H6-4” on control to Replace control. across terminals 3 & thermal protector. terminal 1 of the 8 of the motor? Replace motor if motor? necessary. Unit should operate properly. TLW293S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 45 Control Troubleshooting Model AWNA62SN301AW01 Washer Will Not Spin – Low Speed TLW418S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 46: Washer Will Not Spin - High Speed

    “H6-4” on control to across terminals 7 & thermal protector. Replace control. terminal 1 of the 8 of the motor? Replace motor if motor? necessary. Unit should operate properly. TLW291S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 47 Control Troubleshooting Model AWNA62SN301AW01 Washer Will Not Spin – High Speed TLW418S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 48: Section 5 - Adjustments

    Washer must not rock. After washer is at desired height, tighten locknuts securely against bottom of washer base. If these locknuts are not tight, washer will not remain stationary during operation. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 49 Adjustments Level Washer Base Locknut Leveling Rubber Foot W456SE3A Figure 1 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 50: Pressure Switch

    3/4 of a turn in either direction as the switch may be damaged and flooding could result. When testing, pressure switch has continuity from terminal 1 to 2 when empty and 1 to 3 when full. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 51: Section 6 - Test Procedures

    IMPORTANT: Disconnect base wire harness plug from motor. WARNING Disconnect electric power to washer before performing the following steps: W188 Motor test procedures using an Ohm meter. 201143 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 52 “P” to Blue (2-speed motor) Refer to Blue to White and Violet to White. (approximate) Closed “P” to Blue (2-speed motor) Open low (6 pole) winding run switch. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 53: Mixing Valve Solenoid Test Procedure

    These readings DO NOT necessarily indicate mixing valve failure. 120 Volt coils 900 - 1100 Ohms 240 Volt coils 3200 - 4000 Ohms © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 54: Temperature Switch Test Procedure

    L1 - 2, L2 - 2 Warm Cold L1 - 1, L1 - 2 Warm Warm L1 - 1, L1 - 2, L2 - 2 Cold Cold L1 - 1 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 55: Section 7 - Cycle Sequence Charts

    Section 7 Cycle Sequence Charts CYCLE SEQUENCE CHARTS FOUND ON THE FOLLOWING PAGES ARE FOR WASHERS COVERED IN THIS MANUAL. 201143 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 56: Timer No. 37004 Cycle Sequence

    FAST 4:07 PAUSE (:40) & DRAIN 3:00 INTERVAL DRAIN & SPIN FAST 1:51 DRAIN/SPIN/SPRAY COLD FAST DRAIN & SPIN FAST 4:31 (continued) TIMER NO. 37004 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 57: Timer No. 37004 Cycle Sequence

    FAST 2:30 2:30 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37004 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 58: Timer No. 37922 Cycle Sequence

    SPIN MEDIUM 2:40 RINSE FILL & AGITATE MEDIUM 3:00 SPIN MEDIUM 3:00 OFF/PAUSE CYCLE END OR PAUSE FOR EXTRA RINSE 3:00 (continued) TIMER NO. 37922 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 59: Timer No. 37922 Cycle Sequence

    MEDIUM 3:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37922 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 60: Timer No. 37925 Cycle Sequence

    SLOW 4:05 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37925 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 61: Timer No. 37927 Cycle Sequence

    SLOW 4:00 4:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37927 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 62: Timer No. 37928, 37929, 37930 And 200885 Cycle Sequence

    *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37928, 37929, 37930 AND 200885 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 63: Timer No. 37995 Cycle Sequence

    FAST 4:45 3:36 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37995 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 64: Timer No. 38881 Cycle Sequence

    H,W,C 2:35 SPIN SLOW 3:00 SPIN & SPRAY SLOW SPIN SLOW 2:35 RINSE FILL & AGITATE SLOW 3:00 SPIN SLOW 3:00 (continued) TIMER NO. 38881 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 65: Timer No. 38881 Cycle Sequence

    SLOW 3:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 38881 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 66: Timer No. 39445 And 201013 Cycle Sequence

    7:30 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 39445 AND 201013 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 67: Timer No. 200604 Cycle Sequence

    FAST 6:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 200604 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 68: Timer No. 200927 Cycle Sequence

    FAST 3:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 200927 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 69 SLOW 3:00 OFF/PAUSE CYCLE END OR PAUSE FOR EXTRA RINSE 3:00 RINSE FILL & AGITATE 3:00 SPIN SLOW 3:00 6:00 TIMER NO. 202705 AND 203387 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 70 Cycle Sequence Charts *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 202705 AND 203387 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 71: Cycle Sequence For Model Awna62Sn301Aw01 - Regular Cycle

    W = WARM D = DELICATE CYCLE C = COLD X = INDICATOR LIGHT GLOWS N = NORMAL CYCLE CYCLE SEQUENCE FOR MODEL AWNA62SN301AW01 – REGULAR CYCLE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...
  • Page 72: Cycle Sequence For Model Awna62Sn301Aw01 - High Efficiency Cycle

    TIME LIGHTS (Minutes and Seconds) HIGH WATER CYCLE & MOTOR EFFICIENCY FUNCTION RINSE SPIN TEMP. SPEED * CYCLE FILL H, W, C 2:00 N = 10:00 N & PP = FAST AGITATE PP = 9:00 D = SLOW D = 8:00 N = 20:00 PAUSE PP = 1:30...
  • Page 73: Cycle Sequence For Model Awna62Sn301Aw01 - Rinse & Spin And Spin Only Cycles

    7:00 SPIN TOTAL 17:10 7:00 KEY: C = COLD X = INDICATOR LIGHT GLOWS CYCLE SEQUENCE FOR MODEL AWNA62SN301AW01 – RINSE & SPIN AND SPIN ONLY CYCLES © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201143...

This manual is also suitable for:

Awn552sn301nw22Awz44n*-1102Awna62sn301aw01Awz45n*-1102Awz51n*-1102Awz52n*-1102 ... Show all

Table of Contents