ALLIANCE AWNE82SP113FW01 Troubleshooting Manual

ALLIANCE AWNE82SP113FW01 Troubleshooting Manual

Topload washers
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Topload
Washers
Refer to page 5 for Model Numbers
TLW23C
Part No. 203562
www.alliancelaundry.com
August 2015

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Summary of Contents for ALLIANCE AWNE82SP113FW01

  • Page 1 Home Topload Washers Refer to page 5 for Model Numbers TLW23C Part No. 203562 www.alliancelaundry.com August 2015...
  • Page 3: Table Of Contents

    All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 4 40. Delicate Cycle ................53 41. All Other Cycles................54 Section 11 – Internal Wiring of Washer Motor Switch......55 Motor Assembly (1 Speed Motors)..........55 Motor Assembly (2 Speed Motors)..........56 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 5: Section 1 - Safety Information

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death. W006R2 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 6: Locating An Authorized Servicer

    Locating an Authorized Servicer Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.
  • Page 7: Section 2 - Introduction

    LWNE52SP303BW01 YWNE52SP303EW01 FWNE52SP303ZW01 LWNE52SP303EW01 YWNE52SP303UW01 FWNE52SP303ZW14 LWNE52SP303NW26 YWNE52SP543RW01 LWN432SP113TW01 LWNE52SP303SW01 YWNE52SP543ZW01 LWNA52SP113TW01 LWNE52SP303UW01 ZWN432SP113CW01 LWNE52PP113TW01 LWNE52SP303ZW01 ZWNE82SP113CW01 LWNE52PP113ZW01 LWNE52SP543RW01 ZWNE82SP113FW01 LWNE52PP303SW01 LWNE52SP543ZW01 ZWNE92SP113FW01 LWNE52SP103ZW01 LWNE52WP113FW01 LWNE52SP113FQ01 LWNE52WP113TW01 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 8: How Your Washer Works

    Introduction How Your Washer Works Electronic Control Mixing Valve Agitator Washtub Outer Transmission Output Board TLW422S Pump Motor © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 9 This reduces the belt to pulley contact and allows slipping between the belt and pulley. 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 10: Customer Service

    Nameplate Location When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on nameplate(s) as shown. W429SE1B © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 11: Section 3 - Troubleshooting

    Spin On High Spin Tub Empty Test *“XX” displays number relating to test. **This step will only advance automatically once specified water levels are reached. Table 1 (Continued) 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 12: Keypad Combinations

    Toggle Keypad Acknowledgement 13+14 Start Mode Turn On/Off Rainbow Pizzazz display 9+10 Start Mode Enter/Exit Show Mode Start Mode Any Mode Except Pressure Sensor Display 4+14 Errors Table 2 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 13: Rapid Advance

    To display the software version, press keypads 7 and 8 at the same time. b. To display the output board version, press keypads 3 and 14 at the same time. 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 14: No Hot Water - "Er", "Fl

    Replace output from output output board to the Hot Solenoid board. at “H4-8” and “H4-1”? TLW457S TLW457S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 15 Troubleshooting No Hot Water - “Er”, “FL” TLW456S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 16: No Cold Water - "Er", "Fl

    Cold Solenoid board. at “H4-7” and “H4-1” ? Check wiring from there voltage output board to to the Cold water solenoid. Solenoid? TLW458S TLW458S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 17 Troubleshooting No Cold Water - “Er”, “FL” TLW456S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 18: No Warm Water - "Er", "Fl

    8. No Warm Water - “Er”, “FL” There is no warm water. Is there no Refer to hot water? Paragraph 1. Is there no Refer to Paragraph 2. cold water? TLW328S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 19: Slow Hot Fill Or Warm Fill Is Too Cold

    No modification can be made to the washer to fill faster on these settings. TLW378S TLW378S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 20: Water Fill Does Not Stop At Proper Level, Fill Error "Er", "Fl", Overflow Error "Er", "Of

    Test valve and pressure water or replace valve replace if hose. hose? inoperative? inoperative. Is there broken, Refer to loose, appropriate shorted or wiring diagram. incorrect wiring? TLW425S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 21: Er", "Ps" On The Display, Pressure Sensor Error

    4 and 14 keypads (refer to Figure 1) at the same time while the machine is filling. The sensor can also be tested by performing the production test. TLW459S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 22 Troubleshooting “Er”, “PS” on the display, Pressure sensor error TLW456S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 23: Washer Fills, Motor Hums

    Replace directions? motor. Does pulley Check breakes rotate for proper operation clockwise? Replace if needed. Does pulley rotate in counter-clockwise direction (spin) only? TLW426S TLW426S Replace transmission. 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 24: Cycle Does Not Advance

    Washer to stop spinning will not fill? before filling. Make sure cycle has advanced into fill portion of rinse cycle. TLW460S TLW460S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 25: Motor Does Not Run - "Tp

    Refer to Is power appropriate wiring cord diagram for miswired? correct wiring. TLW461S TLW461S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 26 Troubleshooting Motor Does Not Run - “tP” TLW456S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 27: No Agitation

    Refer to broken, loose pump? appropriate or incorrect wiring diagram. wiring? Close lid or test Is lid open switch and or lid switch replace if inoperative? inoperative. TLW462S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 28: Constant Agitation

    Is there shorted or Refer to appropriate incorrect wiring diagram. wiring? Repair or Is transmission replace assembly transmission inoperative? assembly. TLW450S TLW450S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 29: Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In And Out, "Tp

    Is voltage qualified incorrect? Is there a electrician bind in water Replace pump. check power pump? supply. Is there a bind in Repair or replace transmission? transmission. TLW338S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 30: Slow Spin Or No Spin

    Replace belt. broken or loose? Is there oil Replace belt. Refer to Test on belt? Procedures Motor section to won't run? check switch and windings. TLW463S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 31 Troubleshooting Slow Spin Or No Spin TLW456S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 32: Constant Spin

    Replace brake excessive wear pads and brake on brake pads assembly. or missing brake pads? Is there Refer to appropriate shorted or incorrect wiring diagram. wiring? TLW464S TLW464S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 33: Washer Stops In Cycle; Quits After A Couple Loads; Is Intermittent - "Tp

    Is there move freely. will not turn? Refer to broken, loose appropriate wiring or incorrect diagram. wiring? TLW465S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 34 Troubleshooting Washer Stops In Cycle; Quits After A Couple Loads; Is Intermittent - “tP” TLW456S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 35: Washer Is Locked Up Or Binding

    Is voltage qualified incorrect? Is there a electrician bind in water Replace pump. check power pump? supply. Is there a bind in Repair or replace transmission? transmission. TLW338S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 36: Outer Tub Does Not Empty "Er", "Dr" Drain Error, "Er", "Sd" Slow Drain

    Is water pump Replace pump. inoperative? Is there an obstruction Remove obstruction. in outer tub outlet hose? TLW339S TLW339S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 37: Excessive Vibration

    "spongy" condition. built-up floor? Is friction Replace ring friction ring. broken? Are cabinet Replace with screws correct screws incorrect or or tighten. loose? TLW357S 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 38: Water Leaking From Outer Tub

    Tighten clamp. Is pressure Replace leaking at hose or pressure hose clamp? accumulator and/or leaking? accumulator. Is outer tub cover Replace gasket. gasket leaking? TLW341S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 39: Section 4 - Error Codes

    Clear any blockage to the pressure tube or bulb The pressure tube, or hose has a blockage To clear this error the machine must be powered down. 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 40 “PF”: Delay Start Power Fail Machine experienced a long power fail No service should be needed. Error or has been unplugged during Delay Press Power/cancel to continue normal Start Mode. operation. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 41: Section 5 - Adjustments

    If these locknuts are not tight, washer will not remain stationary during operation. Level Washer Base Locknut Leveling Rubber Foot W456SE3A Figure 2 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 42: Section 6 - Test Procedures

    “P” to Blue (2-speed motor) 3 Ohms Refer to Blue to White and Violet to White. (approximate) “P” to Blue (2-speed motor) Closed Open low (6 pole) winding run switch. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 43: Mixing Valve Solenoid Test Procedure

    NOTE: Resistance readings slightly out of given ranges may be due to meter conditions. These readings DO NOT necessarily indicate mixing valve failure. 120 Volt coils 900 - 1100 Ohms 240 Volt coils 3200 - 4000 Ohms 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 44: Section 7 - Cycle Sequence Charts - Models Awne82Sn303Aw01 And Awne92Sn303Aw01

    Spin 3:00 * Available on Select Models ** Default *** Rinse will become a full tub rinse if either Second Rinse or Third Rinse is selected Continued © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 45 Default Time 2:50:00 * Available on Select Models ** Default *** Rinse will become a full tub rinse if either Second Rinse or Third Rinse is selected 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 46: Delicate Cycle

    2:00 Spin 3:00 Fill 4:00 Agitate 3:00 Pause 0:10 Drain 2:00 Spin 3:00 Final Spin Spin 5:00 Default Time 32:00 * Available on Select Models ** Default © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 47: All Other Cycles

    Cycle Sequence Charts – Models AWNE82SN303AW01 and AWNE92SN303AW01 32. All Other Cycles 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 48: Section 8 - Cycle Sequence Charts - Models Lwne52Sp543Rw01, Lwne52Wp543Rw01 And

    3:00 Pause 0:10 Spin 3:00 Final Spin Spin 7:00 Default Time 1:49:00 * Default ** Rinse will become a full tub rinse if Second Rinse is selected © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 49: Delicate Cycle

    Rinse Fill 4:00 Agitate 3:00 Pause 0:10 Spin 3:00 Second Rinse Fill 4:00 Agitate 3:00 Pause 0:10 Spin 3:00 Final Spin Spin 5:00 Default Time 28:45 *Default 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 50: All Other Cycles

    Spin 2:45 Fill 4:00 Agitate 3:00 Pause 0:10 Rinse Spin 3:00 Fill 4:00 Agitate 3:00 Pause 0:10 Second Rinse Spin 3:00 Final Spin 5:00 *Default * Default © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 51: Section 9 - Cycle Sequence Charts - Model Lwna52Sp113Tw01

    Spin 1:00 Spray 0:44 Spin 2:45 Pause 0:10 Second Rinse Fill 4:00 Agitate 3:00 Pause 0:10 Spin 3:00 Final Spin Spin 9:00 Default Time 25:00 * Default 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 52: Delicate Cycle

    Rinse Fill 4:00 Agitate 3:00 Pause 0:10 Spin 3:00 Second Rinse Fill 4:00 Agitate 3:00 Pause 0:10 Spin 3:00 Final Spin Spin 5:00 Default Time 29:00 *Default © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 53: All Other Cycles

    Spin 2:45 Fill 4:00 Agitate 3:00 Pause 0:10 Rinse Spin 3:00 Fill 4:00 Agitate 3:00 Pause 0:10 Second Rinse Spin 3:00 Final Spin 5:00 *Default * Default 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 54: Section 10 - Cycle Sequence Charts - All Other Models

    Final Spin Spin 9:00 Default Time 29:00 * Available on Select Models ** Default *** Rinse will become a full tub rinse if either Second Rinse is selected © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 55: Delicate Cycle

    Third Rinse Fill 4:00 (Select Models) Agitate 3:00 Pause 0:10 Spin 3:00 Fill 4:00 Agitate 3:00 Pause 0:10 Spin 3:00 Final Spin Spin 5:00 Default Time 29:00 *Default 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 56: All Other Cycles

    Cycle Sequence Charts – All Other Models 41. All Other Cycles © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...
  • Page 57: Section 11 - Internal Wiring Of Washer Motor Switch

    W003 White Brown Blue Yellow W310SE3A 4P M YELLOW OVERLOAD PROTECTOR AUX. W211SE3A MOTOR ASSEMBLY (1 Speed Motors) 203562 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 58: Motor Assembly (2 Speed Motors)

    W003 Wire Harness Connection Block White Blue Brown Violet Yellow W311SE3B 4P M YELLOW 6P M OVERLOAD PROTECTOR AUX. W224SE3A MOTOR ASSEMBLY (2 Speed Motors) © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 203562...

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