Troubleshooting - KERN ABS Operating Instruction

8

Troubleshooting

If the cause is marked with an [S], contact your nearest KERN technical service
agent.
when Breakdown
before No values appear on
weighing the display.
• The weight display
changes constantly.
• The standby
indicator is not
lighted.
• The measurement
value varies
considerably.
• The weight result is
obviously wrong.
• The weight display
indicates CAL d.
during
weighing
• The balance varies
the automatic
setting.
• ERROx error is
displayed.
• Err20 is displayed.
• Err24 is displayed.
46
Possible causes
• The AC power supply is not connected.
• The balance is not plugged in.
• There is excessive vibration or air
current.
-> Change the location.
-> Change the standby indicator.
• The product being weighed vaporises.
-> Cover the item being weighed.
• The weighing product is loaded.
-> Place a sample in a metal container and
weigh it.
-> If you must weigh, for example, a plastic
disc or similar item, the plate you are
using is larger than the weighing plate.
• The temperature of the product being
weighed is higher or lower than the one
in the weighing chamber.
-> Bring both to the same temperature.
-> Increase the standby of the balance.
• Influence of electrical noise (mains
voltage) or strong electromagnetic
radiation.
-> Remove the balance from the noise
source.
• Air current inside and outside the
weighing chamber.
-> If the balance is not being used, open
the door of the weighing chamber about
1-2 mm.
• Mechanical interference
-> [S]
• Extreme variations in temperature inside
the room
-> Change the location
• Hardware is missing.
-> [S]
• The numeric value entered is wrong.
• An attempt was made to delete a
registered unit. This is not allowed.
-> Shown if only one unit or one inverted
weighing unit is registered.
• Batteries too weak.
-> Replace the batteries.
ABS/ABJ-BA-e-1019