TIPTEL 274 User Manual

TIPTEL 274 User Manual

Professional telephone with usb interface, sms function and answering machine

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User's Manual
(UK)
Professional telephone with USB
interface, SMS function and
answering machine
tiptel 274
tiptel

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Summary of Contents for TIPTEL 274

  • Page 1 User's Manual (UK) Professional telephone with USB interface, SMS function and answering machine tiptel 274 tiptel...
  • Page 3: Safety Instructions

    Protect the device from moisture, dust, liquids and vapours.  Do not use the device in direct sunlight.  Do not use the device in areas that are at risk of explosions.  Only use the original tiptel power adapter (item no.4569117).
  • Page 4: Key Assignment

    Key assignment Key assignment Selection buttons: For the quick selection of functions, menu options and entry fields that appear on the display next to the relevant button. Cursor key (left): Used for navigations and settings. In stand-by mode it opens the call lists. Cursor key (right): Used for navigations and settings.
  • Page 5 Key assignment Dialling keys: Used for entering numbers, names, texts, and dialling telephone numbers. Function keys: Entries from the telephone book can be saved as direct destinations. You can also add frequently used functions to these buttons. Mute button: Switches off the microphone, the caller hears an on-hold tune. In stand-by mode mutes/unmutes the ringing signal (do not disturb mode) Redial: Starts redialling the most recently called number.
  • Page 6: Controls

    Controls Controls...
  • Page 7: Table Of Contents

    Contents Contents Safety instructions..................3 Key assignment ..................... 4 Controls ......................6 Contents......................7 Display icons ....................9 Starting up...................... 11 Product package..................11 Installation ....................11 Connecting....................11 Telephone functions/making calls ..............13 Direct dial ....................13 Indirect dialling (dialling preparation)............14 Speakerphone ....................
  • Page 8 Contents Scheduler/timer ..................... 32 Entry options for the scheduler ..............32 Enter and manage dates ................33 Date notification ..................35 Entry options for time control ..............36 Programming time control................37 Programming example for timer (control) ..........40 Switching on time control ................41 Information &...
  • Page 9: Display Icons

    Display icons Display icons    Signals a call, call when absent SMS sent or received   New ICM, answering machine SMS menu menu   Settings menu, basic settings,  Menu for dates and time firmware update, switch call control, immediate date forwarding on/off ...
  • Page 10 Display icons   Data exchange with PC, flashes Notes on errors and operation during transfer.      Jump to next ICM Jump to previous ICM  Save number Private call number   Business number Mobile number ...
  • Page 11: Starting Up

    Starting up Starting up Product package Your telephone package contains:  Telephone incl. handset  Spiral cable (handset cord)  Telephone connection cable  Mains plug 11.5V / 350 mA  USB cable for connecting to a PC  CD-ROM with drivers and application software ...
  • Page 12 Starting up If you want to use the headset (accessory) simply insert the plug into the appropriate socket . A wireless headset with DHSG interface goes into socket . Only one headset can be connected at any one time, either a standard or a wireless headset.
  • Page 13: Telephone Functions/Making Calls

    Telephone functions/making calls Telephone functions/making calls During a call the call time is displayed to indicate the time that the line is occupied, giving you the opportunity of controlling duration of the current call at any time. If your PABX or network operator transfers tariff pulses, your telephone also indicates the call charges (refer to “Settings/Telephone/Charging information”).
  • Page 14: Indirect Dialling (Dialling Preparation)

    Telephone functions/making calls Indirect dialling (dialling preparation) For indirect dialling the numbers entered are not dialled immediately. Before dialling it is still possible to correct the entry. Enter the required telephone The numbers pressed are displayed but number using the dialling keys. not yet dialled.
  • Page 15: Automatic Redial/Call Back On Busy

    Telephone functions/making calls To end the call, press speaker again The connection is cut. (this corresponds to hanging up the handset).  If the headset is inserted into connection (headphone icon on the display) the speaker function does not work. Instead the call is transferred to the headset.
  • Page 16: Key Lock

    Telephone functions/making calls Make call via receiver or speaker. You can have your conversation now. You do not want automatic re-dial Standby is displayed again. or call back on busy. Press Esc or simply wait 10 seconds.  The “automatic redial/call back on busy” function is only possible when the handset is not used.
  • Page 17: Entering Text

    Entering text Entering text Entering text via the dialling keys With your telephone in text entering mode, you may enter numbers or text via the dialling keys. Which characters can be entered by which key you may see printed above those keys on the upper cabinet and also you can find this information in the table "Summary of available characters".
  • Page 18: Call Lists

    Call lists Call lists General information Three call lists are integrated in your telephone - calls while absent, calls received and numbers dialled. Each list saves the last 20 calls including date, time and any call charges. If the caller's telephone number is transferred during a call this is also displayed.
  • Page 19 Call lists You can scroll through individual The newest call is at the top of the list. entries using the cursor keys (up/down). Press OK to view the highlighted The required call shows both date and call. call time on the display. If the call number is not included in the telephone book the “Save number”...
  • Page 20: Telephone Book

    Telephone book Telephone book General information The telephone book manages the names and telephone numbers of your business partners. You can save up to 250 entries. An entry is made up of the name (search string) and up to 3 telephone numbers. The name must begin with a letter. The telephone number should begin with an area code so that the corresponding name can be displayed later when the call number is received.
  • Page 21: Dialling From The Telephone Book

    Telephone book With this key you can enter special P = Wait for dial tone / 3 sec. pause characters. = Internal (for PABX) F = Flash (for PABX) H = Hookflash (for PABX) S = SMS call notification target (answering machine) Press this key to delete individual The digit to the right of the cursor will be...
  • Page 22 Telephone book You can select the required entry The selected entry is highlighted. using the cursor keys (up/down). Press OK to confirm. The screen changes and shows the selected entry. Use the cursor keys (up/down) to The selected line is highlighted. select between the three possible numbers or the “Edit entry”...
  • Page 23: Short Messages (Sms)

    Short messages (SMS) Short messages (SMS) The SMS service allows you to send or receive SMS messages to other terminals. The messages are not transferred directly to the other terminal but instead are sent to your network operator's message center. Your telephone supports so-called Long Messages, so your messages can contain up to 459 characters (3 chained messages).
  • Page 24: Registering And De-Registering With Your Message Center

    Short messages (SMS) Registering and de-registering with your message center You have to register your telephone for your network operator's SMS service to receive fixed network SMS. In Germany, for example, you can reach Deutsche Telekom message center nationally by calling "0193010". Enter this number under "SMS center".
  • Page 25: Inbox

    Short messages (SMS) Message center ..... Enter the number for the message center here. Your network operator will provide the correct number. You can also enter a second center for another supplier. It is then possible to receive SMS messages via both centers. Please note that in contrast messages are only sent via the first center.
  • Page 26 Short messages (SMS) You can scroll through individual New, unread messages are marked with entries using the cursor keys an arrow. (up/down). To read the highlighted message, The selected message is displayed. press OK. To delete the highlighted message The message is deleted. press Del.
  • Page 27: Outbox

    Short messages (SMS)  The device must be in standby for you to receive a message (SMS). Your telephone will not respond if you are currently scrolling through the menu or changing settings. This ensures that you cannot be disturbed (for example when entering an SMS).
  • Page 28 Short messages (SMS) Enter your message by using the In the top line of the screen you see how dialling keys. (please see page 17 many characters you can still write. "Entering text via the dialling keys"). Use the cursor keys to move in the text, check what you wrote and insert something.
  • Page 29: Templates

    Short messages (SMS) To fetch the recipient’s number Look for the recipient in your personal  from the telephone book, highlight telephone book. the “from telephone book” line and press OK. Highlight “Send” with the cursor The highlight jumps to “Send”. keys (up/down).
  • Page 30 Short messages (SMS) Highlight the required template with The start of the selected template is the cursor keys (up/down). displayed. Press Del to delete the highlighted The template is deleted. template. 2 Sec. To delete all templates press Del. All templates are deleted. for 2 sec.
  • Page 31: Message Center

    Short messages (SMS) Message center Enter the telephone number for your message center here (e.g. Deutsche Telekom 0193010). If you are using the device in a different country or network, your network operator will tell you the call number of your message center. In some countries you have to enter two telephone numbers –...
  • Page 32: Scheduler/Timer

    Dates/time control Scheduler/timer You can manage up to 20 dates with additional information. You can enter one-off, daily, weekly and annual dates. The time control function contains up to 20 switching times during which the answering machine, message forwarding, call forwarding and ringing tone melody can be switched on/off or changed.
  • Page 33: Enter And Manage Dates

    Dates/time control Enter and manage dates Press OK. The main menu is displayed. Search for “Scheduler/timer” with the cursor keys (up/down). Press OK. The display changes and shows the Scheduler/timer menu. Press OK. A list appears with all the dates. Search for the date that you wish to edit or delete using the cursor keys (up/down).
  • Page 34 Dates/time control Delete the selected date by pressing The date is deleted. Del. 2 Sec. To delete the whole list press Del. All dates will be deleted. for 2 sec. Confirm the selected date by The display changes and shows the entry pressing OK.
  • Page 35: Date Notification

    Dates/time control Set the required signal using the Depending on the signal the time, date cursor keys (left/right). and week day appear. Use the cursor keys (up/down) to select the time, date or week day. Use the dialling keys if necessary to set the date and time.
  • Page 36: Entry Options For Time Control

    Dates/time control Entry options for time control Time control list Switching time Time ......Enter the time when the function should be switched on, off or changed. Weekday (from/to)..Enter the week days when the switching time should be carried out. Announcement ....
  • Page 37: Programming Time Control

    Dates/time control Programming time control Press OK. The main menu is displayed. Search for “Scheduler/timer” with the cursor keys (up/down). Press OK. The display changes and shows the Scheduler/timer menu. Highlight the timer list with the cursor keys (up/down). Press OK. A list appears with all the switching times.
  • Page 38 Dates/time control Delete the selected switching time The switching time will be deleted. with Del. 2 Sec. To delete the whole list press Del. All switching times will be deleted. for 2 sec. Confirm the selected switching time The display changes and shows the entry with OK.
  • Page 39 Dates/time control Set the required switching time with The entry location flashes. the dialling keys. Select weekday from/to with the cursor keys (up/down). Set the weekdays using the cursor For daily switching times enter from keys (left/right). “Mo” to “Su”. E.g. if you only want to switch on Fridays only enter from “Fr”...
  • Page 40: Programming Example For Timer (Control)

    Dates/time control Programming example for timer (control) You would like the answering machine to switch on announcement 1 on Mondays to Fridays at 17.00 and switch off at 08.00. When the office closes on Friday and over the weekend, Announcement 2 is to be switched on around the clock. The ringing tone should be switched off during the week from 17.00 to 08.00 and at the weekend.
  • Page 41: Switching On Time Control

    Dates/time control Switching on time control Open the Scheduler/timer menu with The display changes and shows the OK and the cursor keys (up/down) Scheduler/timer menu. and highlight “Timer”. Use the cursor keys (left/right) to The display switches between on and off. switch between on and off.
  • Page 42: Information & Service

    Information & Service Information & Service This allows you to monitor call charges, view the number of incoming and outgoing calls, delete the telephone book or return the device to its default settings on delivery. You can also view information on the current firmware and installed languages.
  • Page 43 Information & Service Press OK. The information & service menu is displayed. Highlight the required rubric with the cursor keys (up/down). Press OK. The display changes to the selected rubric, e.g. “call charges”. Make further selections using the cursor keys (up/down). Press OK to confirm the selection.
  • Page 44: Settings

    Settings Settings Setting options General Language ......German, English, French, Italian or Dutch Display Contrast ...... Enables you to set the contrast in up to 16 steps. Brightness....Enables you to set the brightness in up to 16 steps. Backlight ..... Automatic or on. For the "automatic" setting the backlight is switched off automatically after 10 seconds.
  • Page 45 Settings Blocked numbers ..You can block up to 10 call numbers or groups for dialling here. If, for example, you wish to block all international calls enter the call number “00”. Exception numbers ..You can enter up to 10 exceptions here. For example, if you have blocked all international numbers but want to have Holland as an exception, enter the call number “0031”.
  • Page 46 (SMS) the outside line number is dialled automatically. Internal call back code Enter the call back code for your PABX (for tiptel PABX e.g. F*37#). “F” refers to the signal button with Flash, enabling your device can detect internal call numbers;...
  • Page 47 Settings Headset......Automatic or DSHG. Setting "Automatic" allows automatic detection of a "standard" headset. When using a headset with DHSG interface please use "DHSG" setting. Music on hold ....On or Off. Here you can select whether after pressing the mute key the caller will hear music on hold or not.
  • Page 48 Settings Call forwarding Number/name ....Enter the name and call number to where the call should be forwarded. Call forwarding can be activated and deactivated via the time control. For manual control you can also set call forwarding to the function keys, see “Function keys”. Please note that for some networks and PABX you have to enter # after the call number.
  • Page 49: Settings Menu

    Settings Settings menu Press OK. The main menu is displayed. Search for “Settings” using the cursor keys (up/down). Press OK. The settings menu is displayed. Highlight the required rubric with the cursor keys (up/down). Press OK. The display changes to the selected rubric, e.g.
  • Page 50: Adjusting The Volume

    Settings For numerical and text entries use The entry location flashes. the dialling keys (please see page 17 "Entering text via the dialling keys"). Press OK to confirm the setting. The entry location stops flashing. To stop the entry press Esc several Standby is displayed again.
  • Page 51: Answering Machine

    Answering machine Answering machine Your telephone has an easy to operate answering machine with 3 Announcements, remote control and message forwarding. Setting options for the answering machine Announcement....... 1 to 3. Select the announcement to welcome the caller. Edit announcements Announcement....
  • Page 52: Announcements

    Answering machine Settings Recording duration ..1 to 5 minutes or open ended. Enables you to limit the time that is available to callers to leave a message. Ringing tones....1 to 9. Enables you to set the number of ringing tones before calls are answered.
  • Page 53 Answering machine Press OK. The display changes and shows the answering machine menu. Use the cursor keys (left/right) to The announcement switches between 1, set the announcement that the 2 and 3. caller should hear. Search for “Edit announcements” with the cursor keys (up/down). Press OK.
  • Page 54: Icms

    Answering machine To end the recording or setting The recording is ended; the display press OK. indicates additional options for playing back and deleting the announcement. To stop the entry press Esc several The display returns to standby. times.  If no individual announcement has been recorded the caller hears a standard text.
  • Page 55 Answering machine Press OK. The display changes and shows the answering machine menu. Search for “ICM” using the cursor keys (up/down). Press OK. The ICM list appears in the display. The highlighting is on the first, new ICM. Use the cursor keys (up/down) to select the required ICM that you wish to listen to or delete.
  • Page 56 Answering machine Select the required option using the Pause, to pause the playback. Continue, cursor keys (up/down). to continue after the pause. Start, to start In addition to the playback options the recording from the start after a pause. there is also the option of calling the Repeat to repeat the playback for the last subscriber directly or transferring 3 seconds.
  • Page 57: Message Transfer

    Answering machine Message transfer For message transfer your telephone dials the saved call number after each new ICM on the answering machine. When the subscriber picks up he will hear the following announcement: "Automatic call, ..x.. incoming messages, please collect remotely, I repeat …" or if you have entered your own call number (my phone number) as identification "automatic call from subscriber (own call number), ..x..
  • Page 58 Answering machine Select the required option using the cursor keys (up/down). Set the required setting using the The entry location flashes. cursor keys (left/right). Use the dialling keys for the The entry location flashes. destination number. As an option you can still enter a name(please see page 17 "Entering text via the dialling keys").
  • Page 59: Settings

    Answering machine Settings Maximum ICM length, number of ringing tones before answering, remote control code and the call number for quick remote control can all be set, see Chapter “Setting options for the answering machine” (page 51). Open the message menu as The display shows the answering described in "Announcement"...
  • Page 60: Switching On The Answering Machine

    Answering machine Set the required setting using the The entry location flashes. cursor keys (left/right). Use the dialling keys to enter the The entry location flashes; the numbers remote control code or quick check. and letters entered are displayed. You can also enter a name(please see page 17 "Entering text via the dialling keys").
  • Page 61: Monitoring/Personal Info (Memo)

    Answering machine Press answering machine. The key lights up. The answering machine icon is displayed. The number to the right of the icon indicates the announcement selected. Press answering machine again to The icon for the answering machine switch off. disappears.
  • Page 62: Answering Machine Remote Control

    Answering machine Answering machine remote control You can access your telephone remotely from anywhere in the world using the keypad on a Dual-tone Multiple Frequency (DTMF) touchtone telephone. You need a personal access code to access the phone remotely. You can set your personal remote access code as described in "Settings"...
  • Page 63 Answering machine Repeat The last three seconds are repeated.  Press 5 during playback. To pause playback Playback is paused.  Press 8. To continue playback Playback is continued from where it was  Press 5. paused (e.g. after a quit request). Skip The message you are listening to is ...
  • Page 64 Answering machine Changing announcements remotely Changing the outgoing message The telephone asks you to speak.  Press 9 and then the required outgoing   message 1 ... Press 3. After recording the outgoing message The recording ends and the announcement ...
  • Page 65: Dialling With Your Pc

    Your telephone supports CTI (Computer Telephony Integration). In addition to the USB driver needed for the tiptel application software you will also have to install the CTI driver. Driver and Installation Manual please find on the CD that came along with your telephone (release V1.12 or later) or on our homepage in the download...
  • Page 66: Dialling By Using At Commands

    Dialling with your PC Dialling by using AT commands In case you wish to write your own PC application please note the following:  Transfer parameters: 230400 Baud, 8 Bit, no parity, 1 stop bit, no flow control.  Following commands are supported: ATD Connect e.g.
  • Page 67: Appendix

    If your dealer ins not able to assist you, you can also contact Tiptel.com GmbH direct. Initial information is available from our Internet site mentioned below in the “Support”...
  • Page 68: Warranty

    Your contact for services arising from warranty obligations is the specialist dealer where you bought the device. Tiptel.com GmbH will grant a warranty for 2 years from the date of handover for the material and manufacture of the telecommunications terminal device.
  • Page 69: Ce Mark

    Bahnstrasse 46 40880 Ratingen 1230 Vienna 8105 Regensdorf If you are making a warranty claim, Tiptel.com GmbH shall pay for the return shipping. CE mark This device is authorised for connection to the analogue public telephone network in all EU member states in line with European requirements. As a result of technical differences in various countries however there is no unlimited warranty that the device will work successfully with all telephone connection.
  • Page 70: Troubleshooting

    Appendix Troubleshooting Power failure Emergency operation is possible during power failure. You can dial using the dialling keys and make a call using the handset. Incoming calls are signalled by a standard ringing tone with a fixed volume. The internal clock stops. But all settings are retained so that the previous status is reset when power returns.
  • Page 71 Appendix Problem Possible cause Remedy/Recommendation No automatic call-back on Call back code not entered, Enter call back code. busy network operator or PABX Check with network operator does not support the function or PABX as to whether or function is not authorised. function is supported or needs to be authorised.
  • Page 72: Factory Default Settings

    Appendix Factory default settings The default settings for the telephone are shown in the following list. You can individually change these defaults. It is possible to reset the device to its original settings at any time by opening the “Information & Service” menu. Language English Contrast...
  • Page 73 Appendix Ringing tones Remote access code Quick check Time control Dates Short messages (SMS) Call lists...
  • Page 74: Technical Specifications

    Appendix Technical Specifications Dimensions (W x H x D) tiptel 274 230 x 100 x 210 mm Power adapter 53 x 68 x 44 mm Weight tiptel 274 820 g Power adapter 270 g Operating voltage Power adapter 230 V / 50 Hz Stand by power consumption <...
  • Page 75: Index

    Index Index Answering machine ......51 Enter dates ........33 Area code......... 20 Entering text ........17 Automatic redialling ......15 Environmental compatibility ..... 69 Backlight .......... 44 Factory default settings....72 Basic settings........42 Firmware version ......42 Blocking numbers ......45 Flash..........
  • Page 76 Index Service..........67 Set language ........44 Network time ........45 Setting volume ......... 50 Number lock........44 Settings ..........44 Number of ringing tones ....52 Settings menu ........49 Settings/My phone number....20 Short messages ....... 23 OGM only mode....... 52 Signal key (R) ........
  • Page 80 Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Phone.: 0900 100 - 84 78 35 * Vanity Tel.: 0900 100 - TIPTEL* Contact / Internet: www.tiptel.com (with costs as per announcement) Tiptel GmbH Ricoweg 30/B1 A - 2351 Wiener Neudorf Tel.:...

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