NEC ViVid Office 2020 Quick Reference Manual page 149

Condition
Copy is too faint. The copy density setting is inappropriate.
Too many photos or dark documents are
copied consecutively.
Copying immediately after replacing the
toner cartridge.
Toner is running low.
Paper is damp.
Copy is too dark. The copy density setting is inappropriate.
Document scanning area is dirty.
Document is not flush with the glass sur-
face (on Book Scanner).
Streaky lines appear on The document scanning surface, or docu-
the copies. ment pad is dirty.
Transparent documents, such as OHP, are
being copied.
A very thin document with print on both
sides is being copied.
-OR-
The copies appear
shaded.
The periphery of the cop- The document pad is dirty.
ied area is shaded.
The print paper selected is larger than the
original document (when x1.0 mode is
used for copying).
The document size and paper direction
are different (when x1.0 mode is used for
copying).
The appropriate reduction size is not
selected.
Cause
Adjust the copy density setting.
Retry copying.
Replace the toner cartridge.
Replace the paper supply.
Adjust the copy density setting.
Clean the scanning area.
Reset the document as close to the glass
as possible.
Clean the scanning surface, or the docu-
ment pad.
Place a blank sheet of white paper on the
document during copying.
Due to the thin paper's transparency, the
back side print may show. Reduce the
density level and retry.
Clean the document pad.
Manually select the same sized paper as
the original document.
Use the appropriate scaling factor to
enlarge the document being copied.
Manually select the same sized paper as
the original document.
Reset the paper in the same direction as
the original document.
Select the appropriate reduction size to
suit the paper.
5-17
Troubleshooting
Countermeasure Ref. Page
Operation
Manual
(Copy)
Operation
Manual
(Copy)
4-6
4-3
5
Operation
Manual
(Copy)
4-13
1-26
4-13
Operation
Manual
(Copy)
4-13
Operation
Manual
(Copy)
Operation
Manual
(Copy)
Operation
Manual
(Copy)