Miscellaneous Problems - Kodak VERSAMARK DS5110 Operator's Manual

Miscellaneous Problems

The following printing problems are caused by several different sources.
Smears
Smears appear on test prints as areas of smudged ink.
Print smears are caused by outside sources, such as substrate
stacking, wet print, and paper guide malfunctions. Check for these
types of problems after the substrate has passed under the printhead.
Smears can also be caused by improper printhead height. Printhead
height is the distance between the bottom of the printhead and the
substrate. (See Chapter 1 for details on printhead height.)
1. Make sure there is clearance between the substrate and the
printhead bottom cover.
2. Verify that the software parameter for printhead height matches the
actual physical printhead height; adjust the printhead height
parameter to match the printhead's position as required. (See your
system software operator's manual for details on adjusting printhead
height.)
Distortion
Distortion appears on test prints as wavy or irregular characters or
characters of varying width and height.
Chapter 3. Troubleshooting
Identifying Printing Problems
Operator's Guide 3 - 9