Page 1 HP Notebook PC Reference Guide For other Service and User Manuals, go to www.ManualDepot.com...
Page 2 Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. TrackPoint™ is a U.S. trademark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 Reference Guide...
Page 3: Important Safety Information
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
Page 5 U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company.
Page 7: Table Of Contents
Contents Getting Started with Your HP Notebook ..............11 Taking Inventory......................12 What’s in the box? ....................12 To buy accessories ....................13 To find more information..................14 Identifying Parts of the Computer................15 Front View ......................15 Back View......................16 Bottom View ......................
Page 8 Working in Comfort with a Notebook PC ..............44 Taking Care of Your Computer .................. 46 To protect your hard disk drive ................46 To maintain your computer ................... 46 To safeguard your data..................47 To extend the life of the display................47 To clean your computer..................
Page 9 To create or copy CDs................... 81 Connecting PC Cards....................82 To insert or remove a PC Card................82 Connecting External Devices..................84 To identify connectors for external devices ............84 To connect a printer or other parallel device............85 To connect an external keyboard or mouse............85 To connect a USB device ..................
Page 10 HP Support and Service....................137 Getting Assistance for Your Computer..............138 To get help from the web ..................138 To contact HP for support or service..............138 To receive repair service ..................141 To prepare your computer for shipment.............. 142 Hewlett-Packard Limited Warranty Statement ............
Page 11: Getting Started With Your Hp Notebook
Getting Started with Your HP Notebook Reference Guide...
Page 12: Taking Inventory
• Recovery CD, for restoring Windows and all software included with your computer. • Microsoft Windows manual. • CD with special software (for models with certain drive modules). In addition, your HP notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.) Reference Guide...
Page 13: To Buy Accessories
To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). HP currently offers docking solutions, plug-in modules, cables, and other accessories, such as the following: • AC adapter.
Page 14: To Find More Information
The full Reference Guide is shipped on the computer’s hard drive, and provides a Guide complete source for operating and maintaining the computer. Look in the online HP Library, or on the Recovery CD in \hp\Library. For Windows XP, the HP Library is in the Help and Support Center. Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD in \hp\Library.
Page 15: Identifying Parts Of The Computer
Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. One-Touch buttons. 9. Module eject latch. 2. Sleep button. Suspends and resumes operation. 10. Volume control. 3. Keyboard status lights. 11. Audio-off button and audio-off light.
Page 16: Back View
Getting Started with Your HP Notebook Identifying Parts of the Computer Back View 18. PS/2 keyboard or PS/2 mouse port (supports Y 22. External monitor port. adapter). 23. Docking port. 19. Two universal serial bus ports (USB). 24. AC adapter jack.
Page 17: Bottom View
Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 29. Plug-in module bay. Can contain a CD-ROM or 32. Hard disk drive. DVD drive, floppy disk drive, secondary battery 33. RAM cover. (certain models), or other plug-in module.
Page 18: Status Lights
Getting Started with Your HP Notebook Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock. The following diagram shows the status lights on the front of the computer.
Page 19 Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)
Page 20: Setting Up Your Computer
HP docking accessories offer quick, easy connections to these devices. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library.
Page 21 Getting Started with Your HP Notebook Setting Up Your Computer 2. Insert the front (rounded) end of the battery into the battery compartment on the bottom of the computer, and lower the back end in until it clicks into place.
Page 22: Step 2: Connect Ac Power
Step 2: Connect AC power CAUTION Use only the HP AC adapter included with your computer (or other approved adapter). Using any other AC adapter could damage the computer and may void your warranty (see "Hewlett-Packard Limited Warranty Statement" on page 143).
Page 23: Step 3: Connect A Phone Line
Getting Started with Your HP Notebook Setting Up Your Computer Step 3: Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem.
Page 24: Step 4: Turn On The Computer
Getting Started with Your HP Notebook Setting Up Your Computer Step 4: Turn on the computer • Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power.
Page 25: Step 6: Register Your Notebook
You can register while setting up Windows, or later in any of three ways: by modem, by phone, or by fax. For some countries and models, an HP notebook registration icon is available on the desktop. By modem If your computer does not have a built-in modem, you can register after you set up a PC Card modem or an external modem—or you can register by phone or fax.
Page 26: What To Do Next
Getting Started with Your HP Notebook Setting Up Your Computer What to do next Here are a few things you may want to try at this point: • If you’re not familiar with the version of Windows installed on your computer, click Start, Help (Windows 98 or 2000) or Start, Tour Windows XP, or check the Windows manual to discover what’s new.
Page 27: Basic Operation
Basic Operation Reference Guide...
Page 28: Operating Your Computer
Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To turn the computer on and off Power mode To enter this mode...
Page 29: To Reset The Computer
Basic Operation Operating Your Computer To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. •...
Page 30: To Change The Boot Device
1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press ESC to display the Boot menu. 3. Use the arrow keys to select the boot device, and press ENTER.
Page 31 Basic Operation Operating Your Computer 1. Touch pad on-off button and indicator light. 2. Touch pad (touch-sensitive pointing device). 3. Click buttons and scroll button. The click buttons work like the left and right buttons on a standard mouse. The scroll button scroll the contents of a window. Moving and selecting 1.
Page 32 Basic Operation Operating Your Computer Scrolling with the scroll button • Press the lower end of the scroll button to scroll down through the contents of a window. Press the upper end to scroll up. Disabling one pointing device (model with pointing stick) If you prefer to use only one of your computer’s built-in pointing devices, you can disable the other.
Page 33: To Use The Fn Hot Keys
Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.
Page 34: To Use The One-Touch Buttons
3. HP Presentation Ready 4. Button 4 (varies by region) To reprogram a One-Touch button 1. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP One-Touch, HP One-Touch Configuration, or click Start, Programs, HP One-Touch, HP One- Touch Configuration, depending on your model.
Page 35: To Use The Windows And Applications Keys
Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.
Page 36: To Use The Alt Gr Key
–or– • Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings, or click Start, Programs, HP Display Settings, HP Display Settings, depending on your model. You have the option of adding a display settings icon in the taskbar for quick access.
Page 37: To Adjust The Volume
You normally won’t change the resolution except to use an external monitor. Changing icon and label sizes To enlarge icons and labels on your screen when using a high-resolution display, use HP Desktop Zoom. • Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, Desktop Zoom, Desktop Zoom.
Page 38: To Change Computer Settings For A Presentation
When you show a presentation to an audience, you’ll often want to adjust some of your video and power settings for the show. You can easily do this with HP Presentation Ready, an application that automatically adjusts your computer for slide shows and similar presentations, and also opens the presentation itself.
Page 39: To Work With Cds And Dvds
DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.
Page 40: Securing Your Computer
BIOS Setup Utility 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Security menu, enter or modify the Administrator Password or User Password as needed. See “Security Menu” on page 130.
Page 41: To Attach A Security Cable
Basic Operation Securing Your Computer Windows XP 1. Click Start, Control Panel, User Accounts, then select your account. 2. Click Create a Password, then set the password. 3. Click Start, Control Panel, Performance and Maintenance, Power Options. 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode.
Page 42: To Protect Against Viruses
HP TopTools and PC identification are not supported on all Pavilion models. You must have BIOS administrator password authority to set a PC identification number. 1. If you have not already installed HP TopTools, do so now. See “To set up TopTools” on page 133.
Page 43: To Lock The Hard Disk Drive
1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to Boot.
Page 44: Working In Comfort With A Notebook Pc
HP docking accessories offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD in \hp\Library—as well as at...
Page 45 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.
Page 46: Taking Care Of Your Computer
Basic Operation Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.
Page 47: To Safeguard Your Data
Basic Operation Taking Care of Your Computer To safeguard your data • Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, or network drives. •...
Page 48: To Clean Your Computer
Basic Operation Taking Care of Your Computer To clean your computer • You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case.
Page 49: Batteries And Power Management
Batteries and Power Management Reference Guide...
Page 50: Managing Power Consumption
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. •...
Page 51 Batteries and Power Management Managing Power Consumption The computer can also enter Hibernate mode if battery power reaches a critically low level. (See “To respond to a low-battery warning” on page 55.) If this happens, you will find on resuming that all your data has been saved, but some functions may be disabled. To resume normal operation, restore power by connecting an AC adapter or installing a charged battery, then shut the computer off and restart it.
Page 52 Batteries and Power Management Managing Power Consumption You can customize SpeedStep to best suit your working environment. • Windows 98 or 2000: Double-click the Intel SpeedStep Technology icon in the taskbar, then select the battery and AC options you want. The Max Battery option uses the lowest processor speeds for maximum battery time.
Page 53: To Manage Power Manually
Batteries and Power Management Managing Power Consumption To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this…...
Page 54: Using Battery Power
Batteries and Power Management Using Battery Power Using Battery Power To check battery status From the battery status lights You computer has one or two battery status lights, one for the main battery and, on certain models, one for an optional secondary battery in the module bay—see “Status Lights”...
Page 55: To Respond To A Low-Battery Warning
Batteries and Power Management Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the computer goes into Hibernate mode.
Page 56: To Use Additional Batteries
Batteries and Power Management Using Battery Power To use additional batteries If your model supports a secondary battery, you can install a secondary battery in your computer’s plug-in module bay. See “Using Plug-In Modules” on page 76 for information about installing plug-in modules. For instructions on replacing the main battery, see “Step 1: Install the battery”...
Page 57: To Maximize Processor Speed
1. Connect the AC adapter. 2. Restart the computer and press F6 when the HP logo appears. 3. Follow the startup instructions. The calibration process could take 4-6 hours or more per battery, and you can’t use the computer during that time. If you interrupt the process, the battery might be left with a low charge.
Page 59: Modem And Network Connections
Modem and Network Connections Reference Guide...
Page 60: Using The Modem
Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your computer contains several software programs that work with your modem: •...
Page 61 Modem and Network Connections Using the Modem 3. Plug the other end of the phone cord the built-in modem. 4. Check your modem’s country or region settings: • Windows 98: click Start, Settings, Control Panel, double-click Modems, then click Dialing Properties. •...
Page 62: To Connect To The Internet
Modem and Network Connections Using the Modem To connect to the Internet Signing up with an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). For some countries and models, Hewlett-Packard provides easy Internet signup so that you can connect quickly to an ISP.
Page 63: To Dial In To A Network
Modem and Network Connections Using the Modem To dial in to a network You can use the modem to dial in to a LAN (local area network) that supports dial-in connections. This gives you access to network resources from a remote location. •...
Page 64: To Send And Receive E-Mail
Modem and Network Connections Using the Modem To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with your computer) or an e-mail system of your choice.
Page 65: To Send And Receive Faxes (Windows 98)
Modem and Network Connections Using the Modem To send and receive faxes (Windows 98) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.
Page 66: To Send And Receive Faxes (Windows 2000)
Modem and Network Connections Using the Modem To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.
Page 67: To Send And Receive Faxes (Windows Xp)
Modem and Network Connections Using the Modem To send and receive faxes (Windows XP) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.
Page 68: Connecting To A Lan
Modem and Network Connections Connecting to a LAN Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections.
Page 69: Making Wireless Connections
1. Click the wireless link icon in the taskbar and select Advanced Configuration. –or– Click Start, Programs, HP Wireless LAN, Configuration Utility. 2. On the Configuration tab, set these parameters: Mode: AdHoc. SSID: any name; must be identical for all computers connecting to each other. Do not use a name that is used by a nearby access point.
Page 70 Network and Dial-up Connections in Control Panel. 2. Click the wireless link icon in the taskbar and select Advanced Configuration. –or– Click Start, Programs, HP Wireless LAN, Configuration Utility. 3. On the Configuration tab, set these parameters: Mode: Infrastructure.
Page 71: To Prepare For Connections (Windows Xp)
If you know only the Lucent/Agere passphrase, you must convert it to the corresponding key. If this option is not available on the Encryption tab, click Start, Programs, HP Wireless LAN, and use the encryption key converter. To prepare for connections (Windows XP) Before you can connect your computer to a particular 802.11 wireless network, you have...
Page 72: To Turn Wireless Communication On And Off
Modem and Network Connections Making Wireless Connections The computer automatically connects to the first preferred network that’s within range if wireless communication is turned on—see “To turn wireless communication on and off,” below. Creating a New Computer-to-Computer Network (AdHoc) You can set up a new network available to other local computers. 1.
Page 73 Modem and Network Connections Making Wireless Connections 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’t lit, do one of the following: Press the wireless on-off button. –or– Windows 98 or 2000: Click the wireless link icon in the taskbar (if present) and select Wireless Radio On.
Page 75: Add-On Devices
Add-On Devices Reference Guide...
Page 76: Using Plug-In Modules
Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module with your computer’s module bay, such as: • CD-ROM, CD-RW, DVD, or similar drive. • Zip drive. • Second hard drive. • Floppy disk drive. •...
Page 77 Add-On Devices Using Plug-In Modules CAUTION Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you must either use the icon in the taskbar or shut down the computer—otherwise, you could lose data. Exception: for Windows 98, you must shut down the computer before connecting or disconnecting a hard disk drive.
Page 78 Add-On Devices Using Plug-In Modules 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. 6. For Windows 98, click OK to close the BayManager window. If you have a CD-ROM drive or other module in the module bay, you can connect the floppy disk drive to the parallel port.
Page 79: To Connect The Floppy Disk Drive To The Parallel Port
If you prefer, you can connect the floppy disk drive to your computer’s parallel port using an external floppy drive cable, available from HP. • Connect the F2008 cable directly to the floppy drive and to the computer parallel port.
Page 80: To Play Dvd Movies
Add-On Devices Using Plug-In Modules 3. Slide the tray back into the module to close it. If your computer loses power, or if you have removed the CD-ROM or DVD module from the computer, you can manually open the drive to remove a CD. Insert a straightened paper clip into the recessed hole on the front of the drive to open it.
Page 81: To Create Or Copy Cds
DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.
Page 82: Connecting Pc Cards
Add-On Devices Connecting PC Cards Connecting PC Cards The computer’s PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus). If your model has two eject buttons, you can insert two Type I or II cards or one Type III card.
Page 83 Add-On Devices Connecting PC Cards Removing a PC Card CAUTION Before removing a PC Card, you must use the PC Card, Eject Hardware, or Safely Remove Hardware icon in the taskbar, or shut down the computer. Otherwise, you could lose data. 1.
Page 84: Connecting External Devices
Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagram below shows your computer’s connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Two universal serial bus (USB) ports. 3.
Page 85: To Connect A Printer Or Other Parallel Device
The pointing stick and touch pad are normally disabled while an external PS/2 mouse is connected. To connect a PS/2 mouse and keyboard at the same time, use the HP F1469A Y adapter. To connect a USB device Your computer’s universal serial bus (USB) provide a bi-directional serial interface for adding peripheral devices such as game controllers, serial and parallel ports, and scanners on a single bus.
Page 86: To Connect An Audio Device
Add-On Devices Connecting External Devices To connect an audio device Your computer includes a built-in microphone (just in front of the blue sleep button) that you can use to record voice, sound, and music. You can also plug in an external microphone, external speakers, or headphones.
Page 87 –or– Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings or Start, Programs, HP Display Settings, HP Display Settings, depending on your model. You can also add a display settings icon in the taskbar for quick access.
Page 88 Add-On Devices Connecting External Devices Using dual display mode (Windows 98 or XP) You can extend your desktop by connecting an external monitor to your computer. 1. Click Start, Settings, Control Panel, then double-click Display (Windows 98), or click Start, Control Panel, Appearance and Themes, Display (Windows XP). 2.
Page 89: To Use A Tv Set As A Monitor
TV set. To connect a TV set You can connect a TV set using a standard S-video cable, or an HP F1459A composite- video adapter with a standard RCA-type video cable. 1. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings or Start, Programs, HP Display Settings, HP Display Settings, depending on your model.
Page 90: To Connect An Infrared Device
1. Enable the infrared port in the BIOS Setup utility—see “To run the BIOS Setup utility” on page 127. 2. Windows 98 only: click Start, Run, and type c:\hp\drivers\fir\quikbeam\setup.exe to install the QuickBeam software. For more information, see the Readme file in the same directory.
Page 91: To Use A Docking Product
If you don’t have a tray labeled for the Omnibook 6000 or Pavilion series, you’ll need to purchase HP accessory F2012A. 1. Slide the rear of the tray into the dock as shown on the dock label.
Page 92 Add-On Devices Connecting External Devices To remove a tray from the dock, pull the latch (at the center front of the dock) towards you until the tray pops free. Docking the computer The computer can be on, suspended, or off when docking. 1.
Page 93 Add-On Devices Connecting External Devices Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink. Then position your thumb as shown and pull the release lever forward. 2. Remove the computer from the dock. Reference Guide...
Page 94: Installing Additional Ram
The computer has no memory (RAM) built in but has two slots that hold two RAM modules. At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM. Use HP PC-133 or higher SDRAM only. To install a RAM expansion module You’ll need a small Phillips screwdriver for these steps.
Page 95 Add-On Devices Installing Additional RAM 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6. Insert the battery. Note For Windows 98: if you increase your computer’s memory to more than 768 MB, the computer will not be able to hibernate unless you also increase the size of the Utility...
Page 96: To Remove A Ram Expansion Module
Add-On Devices Installing Additional RAM To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. You’ll need a small Phillips screwdriver for these steps. CAUTION Your computer’s chips are extremely sensitive to static electricity, and can be permanently damaged by it.
Page 97: Replacing The Hard Disk Drive
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter if you’re using one, and remove the battery. 2.
Page 98: To Replace The Hard Disk Drive Holder
Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a cover, you can remove the cover parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure.
Page 99: To Prepare A New Hard Disk Drive
• If you want to use the hard disk with other than the original software and operating system, prepare the hard disk as described in the Corporate Evaluator’s Guide, available at the HP Business Support Web site (www.hp.com/go/bizsupport). • If you want to prepare a second hard disk module in the plug-in module bay, follow these steps.
Page 100 Add-On Devices Replacing the Hard Disk Drive Windows 2000 or XP 1. Install the second hard drive. 2. Click Start, Settings, Control Panel, then double-click Administrative Tools (Windows 2000), or click Start, Control Panel, Performance and Maintenance, Administrative Tools (Windows XP). 3.
Page 101: Troubleshooting And Maintenance
Troubleshooting and Maintenance Reference Guide...
Page 102: Troubleshooting Your Computer
• See the Microsoft Windows manual shipped with the computer. • See the HP Notes in the online HP Library for updated information. • Find technical tips and software updates for the computer at the HP Business Support Web site (www.hp.com/go/bizsupport).
Page 103: Cd-Rom And Dvd Problems
Troubleshooting and Maintenance Troubleshooting Your Computer If sound does not record • Check the software controls for recording sound: click Start, Programs (or All Programs), Accessories, Multimedia (or Entertainment), Sound Recorder. • In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls.
Page 104 Turn Off Computer), Restart. • If you created the CD on a CD-RW-type drive module, try using a different media brand, such as the recommended HP C4403A (CD-R) or C4404A (CD-RW) media. Read and write quality may vary for other media.
Page 105: Display Problems
Troubleshooting and Maintenance Troubleshooting Your Computer If a DVD doesn’t play with two displays • For Windows 2000, if both displays are active, press Fn+F5 to switch to one display. • For Windows 98 or XP, if you’re using the Extended Desktop (dual displays), move the player window to the display selected as primary.
Page 106 This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections.
Page 107: Docking Problems
Troubleshooting and Maintenance Troubleshooting Your Computer Contact HP Customer Care if you have a display quality problem and require a more comprehensive explanation of HP display quality—see “To contact HP for support or service” on page 138. We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented.
Page 108: Hard Disk Drive Problems
Troubleshooting and Maintenance Troubleshooting Your Computer Hard Disk Drive Problems If the computer’s hard drive doesn’t spin • Make sure the computer has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the rear of the computer. •...
Page 109: Infrared Problems
1. Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared Port is enabled and FIR mode is selected.
Page 110 Troubleshooting and Maintenance Troubleshooting Your Computer • If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility—see “To run the BIOS Setup utility” on page 127. • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. If the touch pad moves the pointer or cursor while you type •...
Page 111: Lan Problems
Troubleshooting and Maintenance Troubleshooting Your Computer If you can’t type the euro symbol • Hold ALT GR when you press the marked key. • The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active (Fn+F8) and Num Lock is on, then hold ALT while typing 0128 on the numeric keypad.
Page 112: Memory Problems
Help (or Help and Support). • Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your computer’s memory with the e-Diagtools diagnostics. See “Testing the Hardware”...
Page 113: Modem Problems
Troubleshooting and Maintenance Troubleshooting Your Computer If memory doesn’t increase after adding RAM • Make sure your computer is using only PC-133 or higher memory (RAM) modules. If the computer beeps but doesn’t start after adding RAM • You installed an incompatible type of RAM. Remove the module. Modem Problems If the modem seems slow •...
Page 114 Troubleshooting and Maintenance Troubleshooting Your Computer • In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000 or XP). Check the dialing options—look for duplicate digits for outside access or long distance. • Make sure the number you’re calling isn’t busy. •...
Page 115: Pc Card (Pcmcia) Problems
Troubleshooting and Maintenance Troubleshooting Your Computer If the modem connects, but transferred data is bad • In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000 or XP). Make sure the parity, speed, word length, and stop bits match on sending and receiving modems.
Page 116 Troubleshooting and Maintenance Troubleshooting Your Computer • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. • If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an unused value manually (Windows 98 only): click Start, Settings, Control Panel, then double-click System and use the Device Manager tab.
Page 117: Performance Problems
• Check settings in the BIOS Setup utility: 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Power menu, set the Power Management Mode to Max. Performance.
Page 118: Power And Battery Problems
Troubleshooting and Maintenance Troubleshooting Your Computer Power and Battery Problems If the computer turns off immediately after it turns on • Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery. If the computer keeps beeping •...
Page 119 • The battery gauge may need to be calibrated. Restart the computer, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the main battery and any secondary batteries in the module bay, and requires four to five hours per battery.
Page 120: Printing Problems
• Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300-dpi).
Page 121: Serial, Parallel, And Usb Problems
127. • Use a mouse that connects to the USB or PS/2 port. If you have a PS/2 keyboard connected, use a PS/2 Y adapter (HP accessory F1469A). • Check the port settings in Control Panel. Open the hardware Device Manager, then double-click Ports (COM &...
Page 122 125. If the USB port is not working • Contact the vendor of the peripheral device—as well as HP—for the latest versions of the USB drivers. • Check the port settings in Control Panel. Open the hardware Device Manager, then double-click Universal Serial Bus Controller.
Page 123: Startup Problems
Troubleshooting and Maintenance Troubleshooting Your Computer Startup Problems If the computer doesn’t respond when you turn it on • Connect the AC adapter. • Press the blue sleep button to try turning on the unit. • Reset the computer by inserting a straightened paper clip into the system-off switch on the right side of the computer.
Page 124: Wireless Problems
Troubleshooting and Maintenance Troubleshooting Your Computer Wireless Problems If you have problems with wireless communication • Make sure the wireless indicator light is on. • See “LAN problems” on page 111. If you have trouble connecting to another computer in the Network Neighborhood or My Network Places •...
Page 125: Testing The Hardware
To run the e-Diagtools diagnostic test 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press ENTER to run e-Diagtools. The first time you run the program, you will be prompted to select the language for the program.
Page 126 14. Optional: open the Support Ticket. In Windows, click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP e-Diagtools, e-Diagtools for Windows, or click Start, Programs (or All Programs), HP e-Diagtools, e-Diagtools for Windows, depending on your model. 15. Click View to display the Support Ticket.
Page 127: Configuring The Computer
1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: •...
Page 128 Troubleshooting and Maintenance Configuring the Computer Main Menu Setting Description Default BIOS Revision Shows the current BIOS version. Detected automatically. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format).
Page 129 Troubleshooting and Maintenance Configuring the Computer System Devices Menu Setting Description Default PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2 Auto mouse is connected. FDD Controller Enables the floppy drive. Enabled Enables BIOS support for USB mouse, keyboard, and floppy Legacy USB Support Disabled disk drive.
Page 130 Troubleshooting and Maintenance Configuring the Computer Security Menu Setting Description Default User Password is Shows if a user password is set. Clear Administrator Password Shows if an administrator password is set. Clear Press ENTER to set, change, or clear the user password. Set User Password Enter The password can have no more than 8 characters (0-9,...
Page 131 Troubleshooting and Maintenance Configuring the Computer Power Menu Windows XP uses only the settings marked with *. Windows 2000 uses only the settings marked with *. Windows 98 uses only the settings marked with * and **. All other settings in the Power menu are ignored when Windows is running. Setting Description Default...
Page 132 Troubleshooting and Maintenance Configuring the Computer Boot Menu Setting Description Default +Hard Disk Shows the order of boot devices, with “+” 1. Hard Disk +Removable Device indicating a device category. Move the entries to 2. Removable CD-ROM/DVD Drive change the order. If the computer has more than Device Internal NIC one device in a category, you can select the one...
Page 133: To Set Up Toptools
TopTools can be run locally on an individual computer, or remotely by a network administrator. • To run TopTools locally, click Start, Programs (or All Programs), HP TopTools, HP TopTools. For information on manageable HP computers, HP TopTools, and how they lower PC operating costs, see the HP Web site at www.hp.com/toptools.
Page 134: Reinstalling And Updating Software
• On your computer’s hard drive under C:\hp\Drivers. • On the Recovery CD under \hp\Drivers. • On the HP Business Support Web site (www.hp.com/go/bizsupport). This Web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk You can use the Recovery CD to reinstall the original factory software on your computer’s hard disk.
Page 135: To Create A Boot Disk (Windows 98 Or 2000)
To replace a damaged Recovery CD If you lose or damage the Recovery CD, take your computer to a local HP service center to get a replacement CD. Call the HP Customer Care Center for the address and telephone number of an HP service center near you—see “To contact HP for support or...
Page 136: To Update The Bios
(www.hp.com/go/bizsupport). To update Windows drivers From time to time, HP releases updated versions of the drivers for your computer. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your computer running smoothly. In addition, HP normally provides drivers for other versions of Microsoft Windows, in case you decide to install a different version of Windows.
Page 137: Hp Support And Service
HP Support and Service Reference Guide...
Page 138: Getting Assistance For Your Computer
To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions about: •...
Page 139 (www.hp.com/go/bizsupport) under “Contact HP” for the most complete and current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model.
Page 140 HP Support and Service Getting Assistance for Your Computer North America Portugal: +351-21-317-6333 United States: Romania: +40 1 315 44 42 Omnibook: (970) 635-1000 Russia Federation: Pavilion: (208) 323-2551 Moscow: +7-095-797-3520 Canada: (905) 206-4663 St. Petersburg: +7-812-346-7997 Spain: +34-902-321-123 Latin America...
Page 141: To Receive Repair Service
Getting Assistance for Your Computer To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported.
Page 142: To Prepare Your Computer For Shipment
If you have questions about packaging requirements when returning your notebook for repair, contact HP Service and Support—see “To contact HP for support or service” on page 138. If your notebook is not packaged properly, you will be responsible for any damages to it that occur during shipping.
Page 143: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
Page 144 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Page 145: Reference Information
Reference Information Reference Guide...
Page 146: Hardware Specifications
Hardware Specifications Hardware Specifications Technology Codes Each HP notebook computer has a two-letter technology code. The technology code is shown on the serial-number label on the bottom of the computer, and it is also included in the BIOS version number.
Page 147 Reference Information Hardware Specifications Mass Storage 10- to 30-GB removable hard drive with Ultra-DMA 100 interface. 1.44-MB floppy drive module (for certain models). 24x CD-ROM, 6x or 8x DVD, or other drive module (or higher). Optional drive modules available. Two slots for PC-133 SDRAM modules. Up to 1024 MB RAM maximum.
Page 148 Reference Information Hardware Specifications Wireless LAN Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence spread-spectrum. (certain models) Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW). Receiver sensitivity: –84 dBm typical.
Page 149 Reference Information Hardware Specifications Major ICs Models with Technology Code EB: CPU: Intel Mobile Pentium III-M or Celeron processor. Core logic: Intel 830M/ICH3M chipset. Display controller: ATI Mobility Radeon M6-P. Audio controller: ESS ES1988. CardBus controller: TI PC1420. Keyboard/embedded controller: National PC87570. Super I/O: National PC87393F.
Page 150: Modem Reference Information
Reference Information Modem Reference Information Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modem (Windows 98) or Phone and Modem Options (Windows 2000 and XP) in Control Panel, from most communications software, or by using terminal mode in your software.
Page 151 Reference Information Modem Reference Information Command Function (Ambit) Report board name Report OK Report OK Report data/TAM/handset/speakerphone Report DSP code details Report controller code details Report driver time stamp Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier...
Page 152 Reference Information Modem Reference Information Command Function (Ambit) &D1 Modem enters command mode at DTR drop &D2 Modem hangs up at DTR drop &F0 Restore factory configuration 0 &F1 Restore factory configuration 1 &J0 Set S-Register response only for compatibility &K0 Disable DTE/DCE flow control &K3...
Page 153 Reference Information Modem Reference Information Command Function (Ambit) +FRM=n Receive data: 24=V.27ter 2400bps, 48=V.27ter 4800bps, 72=V.29 7200bps, 73=V.17 7200bps long, 74=V.17 7200bps short, 96=V.29 9600bps, 97=V.17 9600bps long, 98=V.17 9600bps short, 121=V.17 12000bps long, 122=V.17 12000bps short, 145=V.17 14400bps long, 146=V.17 14400bps short +FRS=n Receive silence, n×10 ms +FTH=n...
Page 154 Reference Information Modem Reference Information S-Registers (Ambit) Register Function (Ambit) Range/units Default Rings to auto-answer 0-255/rings Ring counter 0-255/rings Escape character 0-255/ASCII Carriage return character 0-127/ASCII Line feed character 0-127/ASCII Backspace character 0-255/ASCII Wait time for dial tone 2-255/s Wait time for carrier 1-255/s Pause time for dial delay modifier 0-255/s...
Page 155: Modem Reference (3Com/Us Robotics)
Reference Information Modem Reference Information Modem Reference (3Com/US Robotics) In the following AT command table, default settings are shown in bold. All listed AT commands except +++, /, and A/ must be preceded by “AT.” AT Commands (3Com/US Robotics) Command Function (3Com/US Robotics) Escape to online command mode (not preceded by AT) Pause (not preceded by AT), 125 ms default...
Page 156 Reference Information Modem Reference Information Command Function (3Com/US Robotics) Display the list of S-register settings Sr=n Set S-Register “r” to “n” Display the value of S-Register “r” Display result codes in numeric form Display result codes in verbose form (words) Report basic call progress result codes, i.e., OK, CONNECT, RING, NO CARRIER, (also, for busy, if enabled, and dial tone not detected), NO ANSWER and ERROR Report basic call progress result codes and the connect rates—OK, CONNECT, RING, NO CARRIER...
Page 157 Flow control for received data - send XON/XOFF signals to modems on both ends &I2 Flow control for received data - send XON/XOFF signals to your modem only &I3 HP Eng/Ack in Host mode &I4 HP Eng/Ack in Terminal Mode &I5 Flow control for received data - If error correction is used, send XON/XOFF signals to your modem only;...
Page 158 Reference Information Modem Reference Information S-Registers (3Com/US Robotics) Register Function (3Com/US Robotics) Range Default Number of rings before the modem auto-answers a call (0 means auto- 0-255 0 rings answer is disabled and manual answer is in effect) Counts and logs the number of rings 0-255 0 rings Designates the ASCII character used to indicate an escape character...
Page 159 Reference Information Modem Reference Information Register Function (3Com/US Robotics) Range Default Bitmapped register. 1=V.21 mode 2=Disable TCM 4=Disable V.32 8=Disable 2100Hz 16=Enable V.23 fallback 32=Disable V.32bis 128=Software compatibility mode V.32 Handshake Time (1/10 second) 0-255 V.21 Answer Mode Fallback Timer (1/10 second) 0-255 Connection bitmapped operations.
Page 160: Safety Information
Service office. For any power cord with a fused plug, if you have to replace the fuse, be sure to install an approved fuse. Country or Region Rated Voltage and Current HP Part Number Canada 125 Vac (3 A) 8120-6313...
Page 161: Ergonomics
• When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. • To obtain a replacement battery, contact your local dealer or HP sales office. • Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F).
Page 162: Laser Safety
• Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center—see “To contact HP for support or service” on page 138. • Do not attempt to make any adjustment of the unit.
Page 163: Exposure To Radio Frequency Radiation
HP therefore believes the internal wireless radio is safe for use by consumers. The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Page 164: Regulatory Information
Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.
Page 165: Canada
Trade name: Hewlett-Packard Company Product name: HP Omnibook 6000 series and Pavilion series Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
Page 166: European Union
Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 138. Belgium: For outdoor usage only channels 10 (2457 MHz) and 11 (2462 MHz) is allowed.
Page 167 Reference Information Regulatory Information Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network) und drahtlose Funknetzwerke zertifiziert. In Anbetracht der Unterschiede zwischen den einzelnen Telefonnetzen bietet die Zertifizierung für sich genommen keine absolute Sicherheit, dass die Geräte bei Anschluss an jeder beliebigen Telefonbuchse funktionieren.
Page 168: Japan
Reference Information Regulatory Information Japan Japan Telecommunications Approval JATE approval number: A01-1013JP, A01-1038JP, A99-0976JP Name of Equipment: T51M044.00, J07M040.04, 3CN3BN1556B TELEC approval number: 01NYDA1044 Name of Equipment: 802MIP(W) Reference Guide...
Page 169: Russia
Reference Information Regulatory Information Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following page. Reference Guide...
Page 170 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems.
Page 171: Index
Index installing, 76 pointing stick, 31 BIOS touch pad, 31 AC (time-out), 131 password, 40 connecting AC adapter updating, 136 audio devices, 86 connecting, 22 BIOS Setup utility external monitor, 86 accessories Boot menu, 132 floppy to parallel port, 79 buying, 13 Exit menu, 132 infrared device, 90...
Page 172 106 Windows XP, 67 getting support, 138 secondary, 87 files HP Desktop Zoom, 37 settings, 36 infrared transfer, 91 HP Instant Support, 102 switching to external, 35 protecting, 43 HP Library, 14 troubleshooting, 105 recovering, 134 HP Notes, 14...
Page 173 68 connecting to, 68 location, 15 laser safety, 162 dialing, 63 troubleshooting, 109 LAN, See LAN Library (HP), 14 using, 31 wireless, See wireless network lights port locations, 16 LAN port, 68 Norton AntiVirus, 42 port replicator, 91...
Page 174 SpeedStep Technology, 51 DVD drive, 103 regulatory information, 164 Standby mode hard disk drive, 108 removing and display life, 47 HP Instant Support, 102 CD, 79 definition, 28 infrared communications, 109 DVD, 79 status lights, 18 keyboard, 109 hard disk drive, 97...
Page 175 volume key, 35 troubleshooting, 124 adjusting, 37 password, 40 turning on, 72 troubleshooting, 102 reinstalling, 134 wireless network volume control setting up, 24 AdHoc, 69, 72 location, 15 updating drivers, 136 connecting to, 69, 71 wireless communication infrastructure, 70 indicator light, 16, 73 warranty infrared, 90 repair, 141...

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