HP Notebook PC User Manual
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HP Notebook PC User Manual

HP Notebook PC User Manual

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Summary of Contents for HP Notebook PC

  • Page 1 Notebook PC User Guide...
  • Page 2 This user guide describes features that are Bluetooth is a trademark owned by its common to most models. Some features proprietor and used by Hewlett-Packard may not be available on your computer. Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries or regions.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Features ................................1 Identifying hardware ..........................1 Top components ........................1 TouchPad ......................1 Lights ........................2 Buttons, switch, and speaker ................3 Keys ........................4 Front components ........................ 5 Right-side components ......................6 Left-side components ......................7 Bottom components ......................
  • Page 6 Connecting a modem cable (purchased separately) ............21 Connecting a country-specific modem cable adapter (purchased separately) ....22 Selecting a location setting ....................22 Viewing the current location selection ............... 22 Adding new locations when traveling ..............23 Solving travel connection problems ..............24 Connecting to a local area network (LAN) ..................
  • Page 7 Using multimedia software ....................35 Installing multimedia software from a disc ................. 35 Audio ..............................36 Connecting external audio devices ..................36 Checking your audio functions ................... 36 Video ..............................37 Connecting an external monitor or projector ..............37 Using the external monitor port ................. 37 Using the HDMI port ......................
  • Page 8 5 Power management ............................51 Setting power options ......................... 51 Using power-saving states ....................51 Initiating and exiting Sleep ................51 Initiating and exiting Hibernation ............... 51 Using the battery meter ..................... 52 Using power plans ......................52 Viewing the current power plan ................. 52 Selecting a different power plan ................
  • Page 9 Handling drives ........................... 63 Improving hard drive performance ..................... 64 Using Disk Defragmenter ....................64 Using Disk Cleanup ......................64 Using external drives .......................... 64 Using optional external devices ..................64 Replacing the hard drive ........................65 7 External devices ............................69 Using a USB device ...........................
  • Page 10 Entering an Automatic DriveLock password ............. 89 Removing Automatic DriveLock protection ............90 Using Computer Setup security features .................... 90 Securing system devices ....................90 Viewing Computer Setup System Information ..............91 Using Computer Setup System IDs ................... 91 Using antivirus software ........................92 Using firewall software ........................
  • Page 11 Dynamically choosing a boot device using the F9 prompt ..........114 Setting a MultiBoot Express prompt ................114 Entering MultiBoot Express preferences ................. 115 15 Management and printing ........................116 Using Client Management Solutions ....................116 Configuring and deploying a software image ..............116 Managing and updating software ..................

  • Page 13: Features

    Features Identifying hardware To see a list of hardware installed in the computer: Select Start > Control Panel > System and Security. Then in the System area, click Device ▲ Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...

  • Page 14: Lights

    Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description Caps lock light On: Caps lock is on. ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation.

  • Page 15: Buttons, Switch, And Speaker

    Buttons, switch, and speaker Component Description Speaker Produces sound. Internal display switch Turns off the display if the panel lid is closed while the power is on. ● Power button When the computer is off, press the button to turn on the computer.

  • Page 16: Keys

    Keys NOTE: Refer to the illustration and table that most closely matches your computer. Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key.

  • Page 17: Front Components

    Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the cursor. Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the...

  • Page 18: Right-Side Components

    Component Description SD Card Reader Supports the following optional digital card formats: ● MultiMediaCard (MMC) ● MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital High Speed (SDHS) Memory Card Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

  • Page 19: Left-Side Components

    Left-side components Component Description ExpressCard slot Supports optional ExpressCards. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components.
  • Page 20 Component Description Battery release latches (2) Release the battery from the battery bay. Battery bay Holds the battery. Chapter 1 Features...

  • Page 21: Multimedia Components

    Component Description Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Memory module compartment Contains the memory module slots.

  • Page 22: Wireless Antennas (Select Models Only)

    Component Description Integrated microphone Records sound. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

  • Page 23: Additional Hardware Components

    Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into external power. *Modem cables, batteries, modem cable adapters, and power cords vary in appearance by country or region. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:...
  • Page 24 ◦ Model description (4). This is the number you use to locate documents, drivers, and support for your notebook. ◦ Warranty period (5). Describes the duration of the warranty period for this computer. Have this information available when you contact technical support. The service tag label is affixed to the bottom of the computer.

  • Page 25: Networking

    Networking Using wireless devices (select models only) Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● WLAN device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.

  • Page 26: Using The Wireless Controls

    Wired network Indicates that one or more of your network drivers are installed, all network (disabled/ devices or all wireless devices are disabled in Windows Control Panel, and disconnected) no network devices are connected to a wired network. Network (connected) Indicates that one or more of your network drivers are installed, one or more network devices are connected to a wireless network, and one or more network devices may be connected to a wired network.

  • Page 27: Using Operating System Controls

    If the wireless icon is not displayed in the notification area, complete the following steps to change the Wireless Assistant properties: Select Start > Control Panel > Hardware and Sound > Windows Mobility Center. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows Mobility Center.

  • Page 28: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ●...

  • Page 29: Connecting To A Wlan

    A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that works best for your network security: ◦ Wired Equivalent Privacy (WEP) is a wireless security protocol that uses a WEP key to encode or encrypt all network data before it is transmitted. Usually, you can allow the network to assign the WEP key.

  • Page 30: Roaming To Another Network

    Roaming to another network When you move your computer within range of another WLAN, Windows attempts to connect to that network. If the attempt is successful, your computer is automatically connected to the new network. If Windows does not recognize the new network, follow the same procedure you used initially to connect to your WLAN.

  • Page 31: Cannot Create A Wlan Connection

    Cannot create a WLAN connection If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on your computer: NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings.

  • Page 32: Current Network Security Codes Are Unavailable

    Current network security codes are unavailable If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is protected by security. You must have the current codes to make a connection on a secure network. The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network.

  • Page 33: Using The Modem (Select Models Only)

    If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately).

  • Page 34: Connecting A Country-Specific Modem Cable Adapter (Purchased Separately)

    Connecting a country-specific modem cable adapter (purchased separately) Telephone jacks vary by country. To use the modem and the modem cable (purchased separately) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (purchased separately). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: Plug the modem cable into the modem jack (1) on the computer.

  • Page 35: Adding New Locations When Traveling

    Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem.

  • Page 36: Solving Travel Connection Problems

    Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions: ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line.

  • Page 37: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.

  • Page 38: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.
  • Page 39 Function Hotkey Display system information. fn+esc Open Help and Support. fn+f1 Decrease screen brightness. fn+f2 Increase screen brightness. fn+f3 Switch the screen image. fn+f4 Initiate Sleep. fn+f5 Initiate QuickLock. fn+f6 Mute speaker sound. fn+f7 Decrease speaker sound. fn+f8 Increase speaker sound. fn+f9 Play previous track.

  • Page 40: Displaying System Information

    Function Hotkey Display system information. fn+esc Open Help and Support. fn+f1 Decrease screen brightness. fn+f2 Increase screen brightness. fn+f3 Switch the screen image. fn+f4 Initiate Sleep. fn+f5 Initiate QuickLock fn+f6 Launch Web browser. fn+f7 Launch printer. fn+f8 To use a hotkey command on the computer keyboard, follow either of these steps: ●...

  • Page 41: Opening Help And Support

    Opening Help and Support Press fn+f1 to open Help and Support. In addition to providing information about your Windows operating system, Help and Support provides the following information and tools: ● Information about your computer, such as model and serial number, installed software, hardware components, and specifications ●...

  • Page 42: Initiating Quicklock (Fn+F6) (Select Models)

    When Sleep is initiated, your information is stored in system memory, the screen is cleared, and power is conserved. While the computer is in the Sleep state, the power lights blink. The computer must be on before you can initiate Sleep. NOTE: If a critical battery level occurs while the computer is in the Sleep state, the computer initiates Hibernation and the information stored in memory is saved to the hard drive.

  • Page 43: Playing, Pausing, Or Resuming An Audio Cd Or A Dvd (Fn+F11) (Select Models)

    Playing, pausing, or resuming an audio CD or a DVD (fn+f11) (select models) fn+f11 hotkey functions only when an audio CD or a DVD is inserted. ● If the audio CD or the DVD is not playing, press fn+f11 to begin or resume the play. ●...

  • Page 44: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...

  • Page 45: Adjusting The Volume

    Component Description Webcam light (select models only) On: The webcam is in use. Webcam Records video and captures still photographs. Integrated microphone Records sound. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled.

  • Page 46: Multimedia Software

    ◦ To increase volume, press and hold the key (1), and then tap the volume up key (4) until the desired volume level is reached. ● Windows volume control: Click the Speakers icon in the notification area, at the far right of the taskbar. Increase or decrease the volume by moving the slider up or down.

  • Page 47: Accessing Your Preinstalled Multimedia Software

    ● Creating, editing, and burning audio CDs ● Creating, editing, and burning a video or movie to a DVD or video CD CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power.

  • Page 48: Audio

    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...

  • Page 49: Video

    Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet and offline ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has an external monitor port that allows you to connect external monitors and projectors.

  • Page 50: Configuring Audio For Hdmi

    To connect a video or audio device to the HDMI port: Plug one end of the HDMI cable into the HDMI port on the computer. Connect the other end of the cable to the video device, according to the device manufacturer's instructions.

  • Page 51: Using Optical Discs (Cds, Dvds, And Bds)

    You will see a list of all the devices installed on your computer, including your optical drive. You may have one of the following types of drives: ● DVD-ROM Drive ● DVD±R SuperMulti DL LightScribe Drive NOTE: Both drives listed above may not be supported by your computer. Using optical discs (CDs, DVDs, and BDs) An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs).

  • Page 52: Cd-Rw Discs

    ● Making your own music CDs ● Keeping permanent archives of computer files and scanned home records ● Offloading files from your hard drive to free up disk space After data is recorded, it cannot be erased or written over. CD-RW discs Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently.

  • Page 53: Playing A Cd, Dvd, Or Bd

    Playing a CD, DVD, or BD Turn on the computer. Press the release button (1) on the drive bezel to release the disc tray. Pull out the tray (2). Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle.

  • Page 54: Observing The Copyright Warning

    You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive. CAUTION: The region settings on your DVD drive can be changed only 5 times. The region setting you select the fifth time becomes the permanent region setting on the DVD drive. The number of region changes remaining is displayed on the DVD Region tab.

  • Page 55: Creating (Burning) A Cd Or Dvd

    Creating (burning) a CD or DVD CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. If your optical drive is a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player to burn data and audio files, including MP3 and WAV music files.

  • Page 56: Troubleshooting

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 57: The Computer Does Not Detect The Optical Drive

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 58: Preventing Playback Disruptions

    Preventing playback disruptions To reduce the possibility of playback disruption: ● Save your work and close all open programs before playing a CD, DVD, or BD. ● Do not connect or disconnect hardware while playing a disc. Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue.

  • Page 59: A Disc Does Not Play Automatically

    A disc does not play automatically Select Start > Control Panel > Hardware and Sound > Autoplay. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Save. A CD, DVD, or BD should now start automatically when it is inserted into the optical drive. A movie stops, skips, or plays erratically ●...

  • Page 60: A Device Driver Must Be Reinstalled

    A device driver must be reinstalled Remove any discs from the optical drive. Click Start > Control Panel > System and Security > Device Manager. In the Device Manager window, click the plus sign (+) next to the type of driver you want to uninstall and reinstall (for example, DVD/CD-ROMs, Modems, and so on), unless a minus sign (-) is already showing.

  • Page 61: Webcam

    To use Windows Update: Click Start > All Programs >Windows Update. NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings before you can check for updates. Click Check for updates. Follow the on-screen instructions. Webcam NOTE: This section describes features that are common to most models.

  • Page 62: Adjusting Webcam Properties

    Adjusting webcam properties You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the integrated webcam, usually from a configuration, settings, or properties menu: ● Brightness—Controls the amount of light that is incorporated into the image. A higher brightness setting creates a brighter image;...

  • Page 63: Power Management

    Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory. Exiting Sleep is faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.

  • Page 64: Using The Battery Meter

    To initiate Hibernation: Click Start, and then click the arrow next to the Shut down button. Click Hibernate. To exit Hibernation: Briefly press the power button. ▲ The power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Hibernation, you must enter your Windows password before your work will return to the screen.

  • Page 65: Customizing Power Plans

    Select Start > Control Panel > System and Security > Power Options, and then select a power plan from the list. Customizing power plans Click the battery meter icon in the notification area and then click More power options. – or – Select Start >...

  • Page 66: Connecting The Ac Adapter

    When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. To increase display brightness, press the fn+f3 hotkey or reconnect the AC adapter. Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment:...

  • Page 67: Using Battery Check

    NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To increase display brightness, use the fn+f3 hotkey or reconnect the AC adapter. You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage.
  • Page 68 Insert the battery into the battery bay (1) until it is seated. The battery release latch (2) automatically locks the battery into place. To remove the battery: Turn the computer upside down on a flat surface, with the battery bay toward you. Slide the battery release latch (1) to release the battery.

  • Page 69: Charging A Battery

    Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.

  • Page 70: Identifying Low Battery Levels

    Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks. If a low battery level is not resolved, the computer enters a critical battery level, and the battery light blinks rapidly.

  • Page 71: Step 1: Fully Charge The Battery

    Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also not necessary to calibrate a new battery. Step 1: Fully charge the battery WARNING! Do not charge the computer battery while you are onboard aircraft. NOTE: The battery charges whether the computer is off or in use, but it charges faster when the computer is off.

  • Page 72: Step 3: Discharge The Battery

    Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure.

  • Page 73: Conserving Battery Power

    Conserving battery power ● Select the Power saver power plan through Power Options under System and Security in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them. ●...

  • Page 74: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when connected to the AC adapter. ● The display does not turn on when the computer is connected to the AC adapter and external power.

  • Page 75: Drives

    Drives Identifying installed drives To view the drives installed on the computer, select Start > Computer. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings.

  • Page 76: Improving Hard Drive Performance

    Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.

  • Page 77: Replacing The Hard Drive

    CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. Connect the device to the computer. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. Turn on the device.
  • Page 78 Slide the bottom door forward (2), and then lift it away from the computer (3). NOTE: Refer to the illustration that most closely matches your computer. Remove the 2 screws securing the rear of the drive (1). Loosen the hard drive screw (2). Pull the hard drive tab (3) to the left to disconnect the hard drive.
  • Page 79 Lift the hard drive (4) out of the hard drive bay. To install a hard drive: Insert the hard drive into the hard drive bay (1). Pull the hard drive tab (2) to the right to connect the hard drive. Tighten the hard drive screw (3).
  • Page 80 Tighten the bottom door screws (3). NOTE: Refer to the illustration that most closely matches your computer. Chapter 6 Drives...

  • Page 81: External Devices

    External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

  • Page 82: Using Usb Legacy Support

    To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left side of the notification area).
  • Page 83 CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. Connect the device to the computer. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. Turn on the device.

  • Page 84: External Media Cards

    External media cards Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs, as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...

  • Page 85: Using Expresscards (Select Models Only)

    NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: To eject the digital card, press in on the card (1), and then remove it from the slot (2). ▲ Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.

  • Page 86: Removing An Expresscard

    Pull the insert out of the slot (2). To insert an ExpressCard: Hold the card label-side up, with the connectors facing the computer. Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed.
  • Page 87 To remove an ExpressCard: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left side of the notification area). Click the name of the ExpressCard in the list.

  • Page 88: Memory Modules

    Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
  • Page 89 Slide the bottom door forward (2), and then lift it (3) away from the computer. NOTE: Refer to the illustration that most closely matches your computer. Remove the memory module from the expansion memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 90 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a memory module in the expansion memory slot: Align the notched edge (1) of the memory module with the tab in the memory module slot.
  • Page 91 Replace the bottom door (1) sliding it securely into place (2). Tighten the bottom door screws (3). NOTE: Refer to the illustration that most closely matches your computer. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.

  • Page 92: Upgrading A Memory Module In The Primary Memory Module Slot

    Upgrading a memory module in the primary memory module slot The expansion memory module slot is stacked above the primary memory module slot. To upgrade a memory module in the primary memory module slot, follow these steps: Save your work. Shut down the computer and close the display.
  • Page 93 Remove the memory module from the primary memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 94 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. NOTE: If you removed a memory module from the expansion memory slot before removing the primary memory module, replace the memory module in the expansion memory module slot.
  • Page 95 Tighten the bottom door screws. (3). NOTE: Refer to the illustration that most closely matches your computer. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Upgrading a memory module in the primary memory module slot...

  • Page 96: 10 Security

    10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Your computer supports CompuTrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, CompuTrace can track the computer if the unauthorized user accesses the Internet.

  • Page 97: Using Passwords

    Using passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the computer. Note the following password considerations: ● Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS. ●...

  • Page 98: Bios Administrator Password

    BIOS administrator password The Computer Setup BIOS administrator password protects the configuration settings and system identification information in Computer Setup. After this password is set, it must be entered to access Computer Setup and to make changes using Computer Setup. Note the following characteristics of the BIOS administrator password: ●...

  • Page 99: Entering A Bios Administrator Password

    When prompted to type your new password again, leave the field empty, and then press enter. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. –...

  • Page 100: Entering A Drivelock Password

    Type your master password in the New password and Verify new password fields, and then press enter. Type your user password in the New password and Verify new password fields, and then press enter. To confirm DriveLock protection on the drive you have selected, type DriveLock in the confirmation field, and then press enter.

  • Page 101: Removing Drivelock Protection

    Removing DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup. Use a pointing device or the arrow keys to select Security >...

  • Page 102: Removing Automatic Drivelock Protection

    Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 103: Viewing Computer Setup System Information

    – or – Use the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Viewing Computer Setup System Information The System Information feature in Computer Setup provides two types of system information: ●...

  • Page 104: Using Antivirus Software

    Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose the computer to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.

  • Page 105: Using Hp Protecttools Security Manager (Select Models Only)

    Using HP ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help.

  • Page 106: 11 Software Updates

    11 Software updates Updating software Updated versions of the software provided with your computer are available either through the HP Assistant utility or on the HP Web site. HP Assistant automatically checks for updates from HP. The utility runs at a specified interval and provides a list of support alerts, such as security enhancements, and optional software and driver updates.

  • Page 107: Updating The Bios

    To update the software using the HP Web site, follow these steps: Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. For details, refer to the "Determining the BIOS version"...

  • Page 108: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 109: Updating Programs And Drivers

    NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information.
  • Page 110 To download SoftPaqs: Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager. When the SoftPaq Download Manager opens for the first time, a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models.

  • Page 111: 12 Backup And Recovery

    12 Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

  • Page 112: Performing A Recovery

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 113: Using The Windows Recovery Tools

    Using the Windows recovery tools To recover information you previously backed up, follow these steps: Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to recover your system settings, your computer (select models only), or your files. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 114: Using A Windows 7 Operating System Dvd (Purchased Separately)

    If the HP Recovery partition is listed, restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press while the “Press <F11> for recovery” message is displayed on the screen. Follow the on-screen instructions.

  • Page 115: 13 Computer Setup

    13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 116: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 117: File Menu

    File menu Select To do this ● System Information View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set System Date and Time Set or change the date and time on the computer.

  • Page 118: System Configuration Menu

    Select To do this Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (enabled by default). Always Prompt for HP SpareKey Enrollment Enable/disable HP SpareKey enrollment (enabled by default). Fingerprint Reset on Reboot (If Present) Reset/clear the fingerprint reader ownership (select models only;...
  • Page 119 Select To do this Boot Options ● Set a startup menu delay (in seconds). ● Set the MultiBoot Express Boot Popup delay in seconds. ● Enable/disable custom logo (disabled by default). ● Enable/disable display diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default).
  • Page 120 Select To do this NOTE: Availability of these options varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable preboot authentication on HP QuickLook boot (enabled by default). ●...
  • Page 121 Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device (select models only; enabled by default). ● Enable/disable embedded WLAN Device (enabled by default). ● Enable/disable the embedded Bluetooth device (enabled by default).
  • Page 122 Select To do this AMT Options (select models only). NOTE: All AMT options are disabled by default. ● Enable/disable firmware verbosity. ● Enable/disable AMT setup prompt (Ctrl-P). ● Enable/disable USB key provisioning support. ● Enable/disable unconfigure AMT on next boot. ●...

  • Page 123: 14 Multiboot

    14 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.

  • Page 124: Enabling Boot Devices In Computer Setup

    The following list describes the factory setting for boot order in which drive letters A and C are assigned when MultiBoot is disabled. (The actual order varies by configuration.) ● Boot order for drive A boot devices: Optical drive in an optional docking device or in an optional external MultiBay that contains a disc formatted as drive A Optical drive in the internal MultiBay (select models only) that contains a disc formatted as drive A...

  • Page 125: Considering Boot Order Changes

    NOTE: To connect a NIC to a Preboot eXecution Environment (PXE) or Remote Program Load (RPL) server without using MultiBoot, press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then quickly press f12. Considering boot order changes Before changing the boot order, note the following considerations: ●...

  • Page 126: Dynamically Choosing A Boot Device Using The F9 Prompt

    To move the device up in the boot order, use a pointing device to click the up arrow or press the key. – or – To move the device down in the boot order, click the down arrow or press the key.

  • Page 127: Entering Multiboot Express Preferences

    Entering MultiBoot Express preferences When the Express Boot menu displays during startup, you have the following choices: ● To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter. ● To prevent the computer from defaulting to the current MultiBoot setting, press any key before the allotted time expires.

  • Page 128: 15 Management And Printing

    15 Management and printing Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ●...

  • Page 129: Managing And Updating Software

    Managing and updating software HP provides several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com.

  • Page 130: Hp Client Configuration Manager (Ccm) (Select Models Only)

    Altiris Solutions software provides easy-to-use software distribution capabilities. HP Client Manager for Altiris enables communication with the Altiris Solutions software, which can be used to complete new hardware deployment or personality migration to a new operating system using easy-to-follow wizards. HP Client Manager for Altiris is available for download from the HP Web site.

  • Page 131: 16 Cleaning Guidelines

    16 Cleaning guidelines This chapter provides the best practices and recommendations for safely cleaning and disinfecting your notebook or tablet PC. Cleaning products Use the following products to safely clean and disinfect your notebook or tablet PC. ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, germicidal disposable wipes.

  • Page 132: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. A liquid spill can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously, or use an acceptable germicidal disposable wipe.

  • Page 133: Index

    Index low battery levels 57 LAN/WLAN switching 109 AC adapter recharging 60 microphone 109 connecting 54 removing 55 modem 109 AC adapter, identifying 11 replacing 61 network interface controller administrator password 85 storing 61 (LAN) 109 airport security devices 63 battery bay 8, 12 power monitor circuit 109 Altiris Deployment Solutions 116...
  • Page 134 compartments Microsoft drivers 48 Execution enabled 107 ExpressCard memory module 9 reinstalling 48 components device security 90 configuring 73 additional hardware 11 digital card inserting 73 bottom 7 inserting 72 removing 74 front 5 removing 72 removing insert 73 left-side 7 stopping 73 stopping 74 multimedia 9...
  • Page 135 decreasing speaker switching key functions 31 replacing 76, 80 upgrading primary 80 volume 30 using 31 description 26 keypad, external memory module compartment, displaying system num lock 31 identifying 9 information 28 using 31 memory, replacing memory increasing screen keys modules 76, 80 brightness 29 embedded keypad 4, 5...
  • Page 136 PXE server 113 security, wireless 16 serial number, computer 11 operating system Microsoft Certificate of service tag 11 QuickLock hotkey 30 Authenticity label 12 set security level 110 Product Key 12 setup of WLAN 16 optical disc setup utility readable media 51 removing 43 File menu 105 recovery partition 101...
  • Page 137 volume WLAN device 12, 13, 15 WLAN label 12 temperature 61 hotkeys 33 tips, webcam 49 mute hotkey 33 WLAN module compartment, TouchPad volume, adjusting 33 identifying 9 cleaning 120 writable media 51 using 26 Web sites TouchPad button, identifying 1 HP System Software TouchPad scroll zone, Manager 118...

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