Performance Problems - HP Notebook PC Reference Manual

Performance Problems

For best performance with Windows 2000 or XP, your computer should have at least
128 MB of memory (RAM).
If the computer pauses or runs sluggishly
• This may be normal Windows behavior. Background processing can affect response
time.
• Certain background operations (such as a virus-scanning program) can affect
performance.
• Press CTRL+ALT+DEL to see if an application is not responding.
• Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart.
• Some file browsers respond slowly while processing graphics or waiting for broken
network connections to time out.
• If the computer's hard disk drive frequently runs (as indicated by the hard drive light
on the front of the computer) while the computer appears to be paused or running
slowly, Windows is likely spending excess time writing to its swap file on the
computer's hard disk. If this occurs frequently, consider installing additional memory.
• Check the amount of available free disk space. Delete temporary and unneeded files.
• Check settings in the BIOS Setup utility:
1. Click Start, Shut Down (or Turn Off Computer), Restart.
2. When the HP logo appears, press F2 to enter BIOS Setup.
3. From the Power menu, set the Power Management Mode to Max. Performance.
4. Press F10 to save and exit BIOS Setup.
If the computer stops responding
• Press CTRL+ALT+DEL to end the application that is not responding.
• Slide and hold the power button for at least four seconds to turn off and reset the
computer. Then press the blue sleep button to turn the computer back on.
• If nothing happens, insert a straightened paper clip into the system-off switch on the
right side of the computer. Then press the blue sleep button to turn the computer back
on.
Troubleshooting and Maintenance
Troubleshooting Your Computer
Reference Guide 117