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Company under license. Microsoft and To obtain the latest information in the HP Windows are U.S. registered trademarks of Notebook PC User Guide, go to the HP Web Microsoft Corporation. SD Logo is a site at http://www.hp.com/support. trademark of its proprietor.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Using the wireless controls ....................17 Using the wireless button ....................18 Using Wireless Assistant software (select models only) ............ 18 Using HP Connection Manager (select models only) ............19 Using operating system controls ..................19 Using a WLAN ............................ 20 Setting up a WLAN ......................
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Inserting a SIM ........................24 Removing a SIM ........................ 25 Using Bluetooth wireless devices ....................... 26 Bluetooth and Internet Connection Sharing (ICS) ............. 26 Troubleshooting wireless connection problems ................. 27 Cannot connect to a WLAN ....................27 Cannot connect to a preferred WLAN network ..............28 Network icon for WLAN is not displayed ................
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Removing a USB device ................... 49 Using Digital Media Slot cards ................... 49 Inserting a digital card ..................49 Removing a digital card ..................50 6 Memory modules 7 Pointing devices and keyboard Setting pointing device preferences ....................55 Using pointing devices ........................55 Using the TouchPad ......................
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Maximizing battery discharge time ..................67 Managing low battery levels ....................67 Identifying low battery levels ................67 Resolving a low battery level ................68 Resolving a low battery level when external power is available ..68 Resolving a low battery level when a charged battery is available ...................
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11 Setup Utility (BIOS) Starting Setup Utility ........................... 84 Using Setup Utility ..........................85 Changing the language of Setup Utility ................85 Navigating and selecting in Setup Utility ................85 Displaying system information ................... 86 Restoring default settings in Setup Utility ................86 Exiting Setup Utility ......................
HP QuickWeb is also referred to as Instant-On Software (IOS). NOTE: You can access the software Help when you are in HP QuickWeb by clicking the Help icon in the notification area.
NOTE: The HP QuickWeb Configuration Tool can also be accessed by clicking Start, clicking Control Panel, and then clicking the View by arrow. Select Large icons or Small icons to locate the HP QuickWeb Configuration Tool. Chapter 1 Using HP QuickWeb (select models only)
Hardware features Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: Select Start > Control panel > System and Security. In the System area, click Device Manager.
Top components TouchPad Component Description TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. Right TouchPad button* Functions like the right button on an external mouse. TouchPad scroll zone Scrolls up or down.
Lights Component Description Caps lock light On: Caps lock is on. Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Wireless light On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth...
Buttons Component Description ● Power button* When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key. Windows ® logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.
Front components Component Description Speakers (2) Produce sound. ● Battery light On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Right-side components Component Description Digital Media Slot Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MS/Pro) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture card Audio-out (headphone) jack/Audio-in (microphone) Produces sound when connected to optional powered jack stereo speakers, headphones, earbuds, a headset, or television audio.
Left-side components Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Power connector Connects an AC adapter.
Display components Component Description Internal display switch Turns off the display if the display is closed while the power is on. Webcam light On: The webcam is in use. Webcam Captures still photographs and videos. NOTE: To capture videos, you must install additional webcam software.
Bottom components Component Description Battery release latches (2) Release the battery from the battery bay. Battery bay Holds the battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Wireless antennas Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). WWAN antennas (2) (select models only)* Send and receive wireless signals to communicate with wireless wide-area networks (WWANs). *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. Battery* Powers the computer when the computer is not plugged into external power. AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region. Chapter 2 Hardware features...
An optional device may be a wireless local area network (WLAN) device. You may need this information when traveling internationally. ◦ The serial number of your HP Mobile Broadband Module. The regulatory label is affixed inside the battery bay. Identifying the labels...
● HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.
Network (disabled/disconnected) Indicates that one or more network drivers are installed, but no wireless connections are available (or all wireless network devices are disabled by the wireless button or HP Wireless Assistant). Using the wireless controls You can control the wireless devices in your computer using these features: ●...
Windows ® Mobility Center. Click Properties. Select the check box next to HP Wireless Assistant icon in notification area. Click Apply. Click Close. For more information, refer to the Wireless Assistant software Help: Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
Using HP Connection Manager (select models only) You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer (select models only). To start Connection Manager, click the Connection Manager icon in the notification area, at the far right of the taskbar.
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other devices and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous.
Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If it is on, the wireless light is blue. If the wireless light is amber, press the wireless button. Click the network icon in the notification area, at the far right of the taskbar. Select your WLAN from the list.
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator.
Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband is disabled if the battery is not replaced. Reconnect external power. Reconnect external devices.
Turn the computer upside down on a flat surface, with the battery bay toward you. Remove the battery. Press in on the SIM (1), and then remove it from the slot (2). Replace the battery. Reconnect external power. Reconnect external devices. Turn on the computer. Using HP Mobile Broadband (select models only)
Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...
A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled. Get the latest version of the WLAN computer software and drivers for your computer from the HP Web site at http://www.hp.com.
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. Click Manage wireless networks in the left panel.
Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem...
Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Integrated speakers for listening to music ● Integrated microphone for recording your own audio ●...
Identifying your multimedia components The following illustration and table describe the multimedia features of the computer. Component Description Webcam light On: The webcam is in use. Webcam Captures still photographs and videos. NOTE: To capture videos, you must install additional webcam software.
Component Description Volume mute hotkey Mutes speaker sound when pressed in combination with the key. Volume down hotkey Decreases speaker sound when pressed in combination with key. Volume up hotkey Increases speaker sound when pressed in combination with key. Adjusting the volume You can adjust the volume using the following controls: ●...
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If the Speakers icon is not displayed in the notification area, follow these steps to add it: Right-click the Show hidden icons icon (the arrow at the left side of the notification area). Click Customize notification icons. Under Behaviors, select Show icon and notifications for the Volume icon. Click OK.
Multimedia software Your computer includes preinstalled multimedia software that allows you to play music, watch movies, and view pictures. Using preinstalled multimedia software To locate other preinstalled multimedia software: Select Start > All Programs, and then open the multimedia program you want to use. For example, ▲...
Audio Your computer has a variety of audio features that allow you to: ● Play music using your computer speakers and/or connected external speakers. ● Record sound using the internal microphone or an optional external headset microphone. ● Download music from the Internet. ●...
NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of video features: ●...
Connecting an HDMI device The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately).
Webcam Your computer includes an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture and share video. To access the webcam: Select Start > All programs > ArcSoft WebCam Companion 3 > WebCam Companion 3. Click Capture >...
Drives and external devices Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid state-drive (SSD) with solid-state memory. Because an SSD has no moving parts, it does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >...
Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. To run Disk Defragmenter: Select Start >...
Replacing the hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
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Pull the hard drive tab (2) up and lift the hard drive (3) out of the hard drive bay. To install a hard drive: Grasp the hard drive tab (1) and insert the hard drive (2) into the hard drive bay, until the rubber stops slide into place.
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Tighten the 2 hard drive cover screws (2). Drives...
Using external drives Removable external drives expand your options for storing and accessing information. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD/CD-RW Combo Drive ●...
Connecting optional external drives NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure that the drive is turned off and the AC power cord is unplugged.
External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the system, an optional docking device, or an optional expansion product.
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove the USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card.
Memory modules The computer has one memory module slot, which is located inside the hard drive bay. The memory capacity of the computer can be upgraded by replacing the existing memory module. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
Lift the hard drive cover (2) away from the computer. Remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
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Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the hard drive bay, press the module (2) into the memory module slot until it is seated.
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Tighten the 2 hard drive cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 6 Memory modules...
Pointing devices and keyboard Setting pointing device preferences To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse. Use Mouse Properties in Windows ® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.
Using the keyboard Using hotkeys Hotkeys are combinations of the key (1) and one of the function keys (2). The icons on the through f4, and f6, f8, f10, and keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections. Function Hotkey Initiate Sleep.
To use a hotkey command on the device keyboard, follow either of these steps: ● Briefly press the key, and then briefly press the second key of the hotkey command. – or – ● Press and hold down the key, briefly press the second key of the hotkey command, and then release both keys at the same time.
Decreasing screen brightness Press fn+f3 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally. Increasing screen brightness Press fn+f4 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally. Initiating QuickLock Press fn+f6 to initiate the QuickLock security feature.
Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
● Press a key on the keyboard or button on the remote control (select models only). ● Activate the TouchPad. When the computer exits Sleep, the power light turns on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.
Using power plans A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance. You can change power plan settings or create your own power plan. Viewing the current power plan Click the battery meter icon in the notification area, at the far right of the taskbar.
External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ●...
Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
Displaying the remaining battery charge Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. ▲ Inserting or removing the battery CAUTION: Removing a battery that is the sole power source may cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery.
Slide the battery release latches (1) to release the battery, and then remove the battery (2). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional expansion product.
Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ●...
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...
Calibrating a battery Calibrate a battery under the following conditions: ● When battery charge displays seem inaccurate ● When you observe a significant change in battery run time Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also not necessary to calibrate a new battery.
Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure.
Step 5: Reenable Hibernation and Sleep CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level. Click the battery meter icon in the notification area, and then click More power options. –...
Conserving battery power ● Select Start > Control Panel > System and Security > Power Options > Power saver. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them. ● Disconnect external devices that are not plugged into an external power source, when you are not using them.
Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ●...
Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this chapter to use the following features: ●...
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set.
Setting passwords in Setup Utility Password Function Administrator password* ● Protects access to Setup Utility. ● After this password is set, it must be entered each time you access Setup Utility. CAUTION: If you forget your administrator password, you cannot access Setup Utility. ●...
Your changes go into effect when the computer restarts. Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on password Your power-on password prevents unauthorized use of the computer.
To access Norton Internet Security, or to get more information about it, click Start > All Programs > Norton Internet Security. NOTE: HP recommends that you always update the antivirus software to help protect your computer. NOTE: For more information about computer viruses, type viruses in the Search box in Help and Support.
Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
10 Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
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To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.
To download and install software other than a BIOS update, follow these steps: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then select the software and drivers update.
11 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows ® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.
Displaying system information You can use Setup Utility to view such information as the system time and date and information that identifies the computer. The following procedure explains how to do this. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer.
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...
(0, 5, 10, 15, 20). ● HP QuickWeb—Enable/disable the HP QuickWeb Boot Menu during POST. ◦ Delay to boot Windows—Set the delay for the HP QuickWeb Boot Menu to 2, 3, 5, 10, 15, or 30 seconds. ● CD-ROM Boot―Enable/disable boot from CD-ROM. ●...
Index BIOS, updating 81 digital card AC adapter Blu-ray Disc ROM with SuperMulti inserting 49 connecting 63 DVD±R/RW Double Layer 46 removing 50 identifying 14 Bluetooth device 16 stopping 50 testing 63 boot options 88 supported formats 49 administrator password boot order 88 Digital Media Slot, identifying 9 creating 76...
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11 external 46 Setup Utility 88 wireless 5 installing 44 using 1 local area network (LAN) removing 43 HP USB Ethernet Adapter, cable required 30 replacing 43 connecting 30 connecting cable 30 hard drive hubs 48 low battery level 67...
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Disk Cleanup 42 identifying 7 computer 15 Disk Defragmenter 42 Windows logo key, identifying 7 programs, updating 83 HP Connection Manager 19 Windows, passwords set in 75 projector, connecting 37 installing 35 wireless antennas 13 public WLAN connection 22 multimedia 35...
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