Page 1 HP Notebook PC Reference Guide...
Page 2 Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. TrackPoint™ is a U.S. trademark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330, U.S.A. Reference Guide...
Page 3: Important Safety Information
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
Page 5 Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released.
Page 7: Table Of Contents
Contents Getting Started with Your HP Notebook... 11 Taking Inventory... 12 What’s in the Box?... 12 To buy accessories ... 13 To find more information... 13 Identifying Parts of the Computer... 14 Front View ... 14 Back View... 15 Bottom View ... 16 Status Lights...
Page 8 To lock the hard disk drive... 44 Working in Comfort with a Notebook PC ... 45 Taking Care of Your Computer ... 47 To protect your hard disk drive ... 47 To maintain your computer ... 47 To safeguard your data... 48 To extend the life of the display...
Page 9 To replace a plug-in module... 84 To insert or remove a CD or DVD ... 87 To play DVD movies ... 88 To create or copy CDs... 89 Connecting PC Cards... 90 To insert or remove a PC Card... 90 Connecting External Devices...
Page 10 HP Support and Service... 147 Getting Assistance for Your Computer... 148 To get help from the web ... 148 To contact HP for support or service... 149 To receive repair service ... 151 To prepare your computer for shipment... 151 Hewlett-Packard Limited Warranty Statement ...
Page 11: Getting Started With Your Hp Notebook
Getting Started with Your HP Notebook Reference Guide...
Page 12: Taking Inventory
• Microsoft Windows manual. • Multimedia expansion base and plug-in drive module (certain models only). • Phone cord (modem models only). In addition, your HP notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.) Reference Guide...
Page 13: To Buy Accessories
The full Reference Guide is shipped on the computer’s hard drive, and provides a Guide complete source for operating and maintaining the computer. Look in the online HP Library, or on the Recovery CD in \hp\Library. For Windows XP, the HP Library is in the Help and Support Center. Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD in \hp\Library.
Page 14: Identifying Parts Of The Computer
Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. Wireless on-off button and indicator light (on certain models). 2. Left and right One-Touch buttons (programmable). 3. Sleep button. Suspends and resumes operation.
Page 15: Back View
18. Universal serial bus ports (USB). 19. Infrared port (on certain models). 20. External monitor port. 21. Modem port (on certain models). Getting Started with Your HP Notebook Identifying Parts of the Computer 22. LAN port (on certain models). 23. AC adapter jack.
Page 16: Bottom View
Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 26. Hard disk drive retaining screw. 27. RAM cover. 28. Docking port. Reference Guide 29. Main battery. 30. Main battery latch.
Page 17: Status Lights
• Blinking: the AC adapter is connected and the battery is missing or has a fault. (Steady red light on some models.) • Off: the AC adapter is not connected. Getting Started with Your HP Notebook Identifying Parts of the Computer Reference Guide...
Page 18 Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active (Fn+F9). (The Keypad Lock must also be on to use the embedded keypad.)
Page 19: Expansion Base - Front
DVD drive, floppy disk drive, secondary battery, or other plug-in module. 6. CD status light. 7. CD player power button. Getting Started with Your HP Notebook Identifying Parts of the Computer 8. CD player controls: previous track, play/pause, stop, next track, volume.
Page 20: Expansion Base - Back
Getting Started with Your HP Notebook Identifying Parts of the Computer Expansion Base – Back 15. Universal serial bus ports (USB). 16. S-video (TV out) port. 17. Serial port (COM1). 18. Parallel port (LPT1). Use this port for a parallel printer or other parallel device.
Page 21: Setting Up Your Computer
Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo. For a summary about working with a notebook computer, see “Working in Comfort with a Notebook PC”...
Page 22 Getting Started with Your HP Notebook Setting Up Your Computer 2. Insert the front end of the battery into the battery compartment on the bottom of the computer, then press the back end in until it clicks into place. To remove the battery 1.
Page 23: Step 2: Connect Ac Power
Step 2: Connect AC power CAUTION Use only the HP AC adapter included with your computer (or other approved adapter). Using any other AC adapter could damage the computer and may void your warranty (see the warranty statement in this manual).
Page 24: Step 3: Connect A Phone Line
Getting Started with Your HP Notebook Setting Up Your Computer Step 3: Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem.
Page 25: Step 4: Turn On The Computer
Modem Options, then click Edit on the Dialing Rules tab. • Windows XP: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options, then click Edit on the Dialing Rules tab. Getting Started with Your HP Notebook Setting Up Your Computer Reference Guide...
Page 26: Step 6: Register Your Notebook
You can register while setting up Windows, or later in any of three ways: by modem, by phone, or by fax. For some countries and models, an HP notebook registration icon is available on the desktop. By modem If your computer does not have a built-in modem, you can register after you set up a PC Card modem or an external modem—or you can register by phone or fax.
Page 27: What To Do Next
Setup on the CD if it doesn’t run automatically. See the online Reference Guide to learn more about using and maintaining your computer—click Start, Programs, HP Library (Windows 98 or 2000) or Start, Help and Support, HP Library (Windows XP).
Page 28: To Connect The Floppy Disk Drive
Getting Started with Your HP Notebook Setting Up Your Computer To connect the floppy disk drive If you don’t have an expansion base, you can connect the floppy disk drive to a USB port. • Connect the F2101A USB floppy cable directly to the floppy drive and to the USB port.
Page 29: Basic Operation
Basic Operation Reference Guide...
Page 30: Operating Your Computer
Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To turn the computer on and off Power mode On mode...
Page 31: To Reset The Computer
To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. • If possible, shut down Windows: Windows 98 or 2000: press CTRL+ALT+DEL, click Shut Down, and press the blue sleep button to restart.
Page 32: To Change The Boot Device
(NIC). 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press ESC to display the Boot menu. 3. Use the arrow keys to select the boot device, and press ENTER.
Page 33 You can use Mouse in Control Panel to customize the operation of your computer’s pointing stick: you can change the left, right, and scroll button actions, double-click speed, pointer speed, and more. Moving and selecting 1. Place your hands in a normal typing position. 2.
Page 34: To Use The Fn Hot Keys
Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.
Page 35: To Use The One-Touch Buttons
• Press the One-Touch button to open the corresponding application, document, or web site. 1. Left One-Touch button (preconfigured with HP Presentation Ready). 2. Right One-Touch button (preconfigured with HP information). To reprogram a One-Touch button 1.
Page 36: To Use The Windows And Applications Keys
Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.
Page 37: To Use The Alt Gr Key
• Press Fn+F1 or Fn+F2 to decrease or increase (respectively) the display’s brightness. –or– • Click Start, Programs, HP Display Settings, HP Display Settings (Windows 98 or 2000), or Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings (Windows XP). You have the option of adding a display settings icon in the taskbar for quick access.
Page 38: To Adjust The Volume
Basic Operation Operating Your Computer Using an external monitor If you want, you can attach an external monitor to your computer. See “To use an external monitor” on page 95. To adjust the volume From the computer • To increase the volume, press the rear half of the volume control on the right side of the computer.
Page 39: To Change Computer Settings For A Presentation
When you show a presentation to an audience, you’ll often want to adjust some of your video and power settings for the show. You can easily do this with HP Presentation Ready, an application that automatically adjusts your computer for slide shows and similar presentations, and also opens the presentation itself.
Page 40: To Use A Multimedia Expansion Base
Basic Operation Operating Your Computer To use a multimedia expansion base The multimedia expansion base provides connections for peripheral devices that you can leave in place whenever you remove the computer from your desk. Instead of disconnecting and reconnecting the devices, you can simply undock and dock the computer.
Page 41: Securing Your Computer
BIOS Setup Utility 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Security menu, enter or modify the Administrator Password or User Password as needed—see “Security Menu” on page 138.
Page 42: To Attach A Security Cable
Basic Operation Securing Your Computer Windows XP 1. Click Start, Control Panel, User Accounts, then select your account. 2. Click Create a Password, then set the password. 3. Click Start, Control Panel, Performance and Maintenance, Power Options. 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode.
Page 43: To Protect Against Viruses
HP TopTools and PC identification are not supported on Pavilion models. You must have BIOS administrator password authority to set a PC identification number. 1. If you have not already installed HP TopTools, do so now—see “To set up TopTools” on page 141.
Page 44: To Lock The Hard Disk Drive
1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to Boot.
Page 45: Working In Comfort With A Notebook Pc
The multimedia expansion base offers quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD in \hp\Library—as well as at...
Page 46 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.
Page 47: Taking Care Of Your Computer
Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.
Page 48: To Safeguard Your Data
Basic Operation Taking Care of Your Computer To safeguard your data • Do not use the pointing stick or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, CD-R, or network drives. •...
Page 49: To Clean Your Computer
To clean your computer • You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case. •...
Page 51: Batteries And Power Management
Batteries and Power Management Reference Guide...
Page 52: Managing Power Consumption
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. •...
Page 53 CAUTION Make a habit of saving your work before allowing your computer to enter Standby mode. If power is interrupted while the computer is in Standby mode, any information that was not saved will be lost. The computer can also enter Hibernate mode if battery power reaches a critically low level.
Page 54 • The Max Battery scheme uses the lowest processor speeds while running on battery power, but uses medium and high processor speeds on AC power. • The Portable/Laptop option uses medium and high processor speeds on battery and AC power.
Page 55: To Manage Power Manually
To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this… Standby Maintains your current session in RAM, and turns off the display and other components.
Page 56: Using Battery Power
Batteries and Power Management Using Battery Power Using Battery Power To check battery status The computer contains one battery: the main battery. An expansion base can contain one or two secondary batteries in the module bays. From the battery charge light The main battery charge light on the front of the computer shows whether the computer’s main battery is charging or fully charged—see “Status Lights”...
Page 57: To Respond To A Low-Battery Warning
On the battery 1. Remove the battery from the computer (see “Step 1: Install the battery” on page 21) or from the expansion base. 2. Press the contact pad on the back of the battery. The number of lights that turn on indicates the remaining charge (each light represents 20% of a full charge).
Page 58: To Use Additional Batteries
Batteries and Power Management Using Battery Power To get the longest operating time, wait until the battery’s charge is below 50% before recharging, then charge it fully (100%). Charging can take up to approximately 2 hours. You can continue working while the battery charges. A fully charged battery can operate the computer for up to approximately 4 hours, depending on your computer’s model, power management settings, and level of use.
Page 59: To Maximize Processor Speed
• If you work with an application that uses the serial port or an I/O PC Card, exit the application when you finish using it. • Install another battery—see “To use additional batteries” on page 58. • If your main battery is rated at 14.8 volts (check its label), purchase a replacement main battery, which is rated at 11.1 volts.
Page 61: Modem And Network Connections
Modem and Network Connections Reference Guide...
Page 62: Using The Modem
Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your computer to send and receive faxes. Your computer contains several software programs that work with your modem: •...
Page 63 2. Connect the telephone cord to the built-in modem. 3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. 4.
Page 64: To Connect To The Internet
Modem and Network Connections Using the Modem For example, if you are dialing from Italy and fail to connect to your server or cancel the connection, you must wait one minute before dialing that number again. If you dial before then, you will get an error message that says “delay.” After the fourth failed connection, you must wait one hour before trying the number again.
Page 65: To Disconnect From The Internet
For Windows 98 or 2000, when you are successfully connected to the Internet, you’ll see a connect icon (two connected computers) in the taskbar. For Windows XP, to display an icon for your connection, open Network Connections in Control Panel, right-click the connection, select Properties, and select the icon option.
Page 66: To Change Your Modem Settings
Modem and Network Connections Using the Modem To change your modem settings The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions.
Page 67: To Send And Receive E-Mail
To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with your computer) or an e-mail system of your choice.
Page 68: To Send And Receive Faxes (Windows 98)
Modem and Network Connections Using the Modem To send and receive faxes (Windows 98) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.
Page 69: To Send And Receive Faxes (Windows 2000)
To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. To set up for faxing 1.
Page 70: To Send And Receive Faxes (Windows Xp)
Modem and Network Connections Using the Modem To send and receive faxes (Windows XP) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.
Page 71: Connecting To A Lan
Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN Important If your computer does not have a LAN port, the LAN port on an expansion base will not work.
Page 72: Making Wireless Connections
1. Click the wireless link icon in the taskbar and select Advanced Configuration. –or– Click Start, Programs, HP Wireless LAN, Configuration Utility. 2. On the Configuration tab, set these parameters: Mode: AdHoc. SSID: any name; must be identical for all computers connecting to each other. Do not use a name that is used by a nearby access point.
Page 73 Windows 2000: automatically detects and sets up a LAN connection. 2. Click the wireless link icon in the taskbar and select Advanced Configuration. –or– Click Start, Programs, HP Wireless LAN, Configuration Utility. 3. On the Configuration tab, set these parameters: Mode: Infrastructure.
Page 74: To Prepare For Connections (Windows Xp)
If you know only the Lucent/Agere passphrase, you must convert it to the corresponding hexadecimal key. If this option is not available on the Encryption tab, click Start, Programs, HP Wireless LAN, and use the encryption key converter.
Page 75: To Turn Wireless Communication On And Off
You can use the same hexadecimal encryption key on all units. If you know only an ASCII passphrase, you should convert it to the corresponding hexadecimal key. Click Start, All Programs, HP Wireless LAN, and use the encryption key converter. Creating a New Computer-to-Computer Network (AdHoc) You can set up a new network available to other local computers.
Page 76 Modem and Network Connections Making Wireless Connections 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’t lit, do one of the following: Press the wireless on-off button. –or– Click the wireless link icon in the taskbar (if present) and select Wireless Radio On. If you’re within range of your wireless network, your computer automatically connects.
Page 77: Add-On Devices
Add-On Devices Reference Guide...
Page 78: Using An Expansion Base
Add-On Devices Using an Expansion Base Using an Expansion Base The multimedia expansion base enhances your computer’s capabilities as a portable computer system. It provides space for additional drives and batteries, as well as expanded multimedia performance. The expansion base also makes your computer more convenient for desktop use. By making a single connection—docking your computer into the base—you get easy access to these devices: •...
Page 79 2. Insert the back of the computer into the expansion base so it’s held by the hooks at the back corners. Then lower the front end into the base. Press firmly near the center- front until it latches into the base. If the computer doesn’t latch, plug in the AC adapter.
Page 80: To Undock The Computer
Add-On Devices Using an Expansion Base To undock the computer 1. Important: close any files that reside on network drives or module drives in the expansion base. 2. Press the undock switch on the right side of the expansion base. –or–...
Page 81: To Play Audio Cds
To play audio CDs The multimedia buttons on the front of the expansion base control the CD-ROM or DVD drive in the right module bay. Power is provided by the computer battery, the AC adapter, or a secondary battery in the left module bay. •...
Page 82: To Use The Status Panel
Add-On Devices Using an Expansion Base 1. Multimedia power switch (and indicator light)—turns the CD player on and off. Works only when the computer is turned off, in Standby or Hibernate mode, or not docked. 2. Previous track. 3. Play/Pause. 4.
Page 83 • Percent charge remaining for the battery in the left bay (if present). • Percent charge remaining for the battery in the right bay (if present). AC power, battery indicators, and docking status are always shown. 1. Status panel button. 2.
Page 84: Using Plug-In Modules
Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module with the multimedia expansion base’s module bays, such as: • CD-ROM, DVD, or similar drive. • Zip drive. • Second hard drive. • Floppy disk drive. •...
Page 85 CAUTION Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you must either stop the drive using the icon in the taskbar or shut down the computer—otherwise, you could lose data. Exception: for Windows 98, you MUST shut down the computer before connecting or disconnecting a hard disk drive.
Page 86 Add-On Devices Using Plug-In Modules 3. Press the button on the module release latch, and slide the latch toward the front of the expansion base. 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. 6.
Page 87: To Insert Or Remove A Cd Or Dvd
To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the computer is reading it. Otherwise, the computer could stop responding and you could lose data. Before opening the drive, press the Stop button to make sure the drive is not running. Be sure to press the CD or DVD onto the spindle.
Page 88: To Play Dvd Movies
Add-On Devices Using Plug-In Modules 3. Slide the tray back into the module to close it. If your expansion base loses power, or if you have removed the CD-ROM or DVD module from the base, you can manually open the drive to remove a CD. •...
Page 89: To Create Or Copy Cds
For Windows XP, you can use Windows Media Player to create audio CDs, and Windows Explorer to create data CDs using a CD-RW drive. Refer to the software’s help for details about creating or copying CDs. HP recommends using HP C4403A (CD-R) or C4404A (CD-RW) media—read and write quality may vary for other media.
Page 90: Connecting Pc Cards
Add-On Devices Connecting PC Cards Connecting PC Cards The computer’s PC Card slot is available for expanding the computer’s data storage and communication capabilities. The computer supports standard Type II PC Cards (PCMCIA and CardBus). The slot also supports Zoomed Video, which allows a Zoomed Video card to show high- quality multimedia presentations.
Page 91 PC Card. Finding tested PC Cards For the current listing of PC Cards that have been tested and approved for use with your computer, visit the Accessories section of the HP Notebook web site (www.hp.com/notebooks). Add-On Devices...
Page 92: Connecting External Devices
Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagrams below shows the connectors for external devices on the computer and expansion base. Note Before you connect any device, check its documentation to see if you need to make any settings or adjustments to the equipment before using it.
Page 93: To Connect A Printer Or Other Parallel Device
Locating connectors on the expansion base 1. Universal serial bus (USB) ports. 2. S-video (TV out) port. 3. Serial port (COM1). 4. Parallel port (LPT1). 5. External monitor port. 6. PS/2 mouse port. 7. PS/2 keyboard port. 8. LAN port (works only if the computer has a built-in LAN port). To connect a printer or other parallel device The expansion base’s parallel port has a standard 25-pin connector, most commonly used for connecting dot-matrix, ink-jet, and laser printers.
Page 94: To Connect A Usb Device
Note If you have problems making this connection, contact the device manufacturer and the HP Customer Care web site (www.hp.com/go/support) for the latest version of the driver for the device. To connect an audio device Your computer includes a built-in microphone (in front of the right display hinge) that you can use to record voice, sound, and music.
Page 95: To Use An External Monitor
• Press Fn+F5 (or CTRL+ALT+F5 on an external keyboard) to cycle through the display options: notebook display, external monitor, both. –or– Click Start, Programs, HP Display Settings, HP Display Settings (Windows 98 or 2000), or Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings (Windows XP).
Page 96 Add-On Devices Connecting External Devices • If you need to use both displays at once, press Fn+F5 repeatedly until the image shows on both displays. However, by default, the image is limited by the internal display to 1024 × 768 pixels, so at a higher resolution you will see only part of the desktop on both displays.
Page 97: To Use A Tv Set As A Monitor
The computer’s built-in display remains active when you connect a TV set. To connect a TV set You can connect a TV set using a standard S-video cable, or an HP F1459A composite- video adapter with a standard RCA-type video cable.
Page 98: To Connect A Serial Device
1. Enable the infrared port in the BIOS Setup utility—see “To run the BIOS Setup utility” on page 135. 2. Windows 98 only: click Start, Run, and type c:\hp\drivers\fir\quikbeam\setup.exe to install the QuickBeam software. For more information, see the Readme file in the same directory.
Page 99 3. Windows 98: double-click Infrared and disable communications. Windows 2000: double-click Wireless Link and disable the hardware. Windows XP: click Wireless Link. On the Hardware tab click Properties, and disable the device in the pull-down menu. Printing to an infrared printer •...
Page 100: Installing Additional Ram
RAM slot beneath the keyboard (which contains a module installed at the factory), and an expansion slot on the bottom of the unit. You can use both of these slots to expand your unit’s RAM. Use HP PC-100 or higher SDRAM only. You’ll need a small Phillips screwdriver for these procedures.
Page 101: To Remove A Ram Expansion Module
4. Carefully insert the edge of the RAM module into the connector at about a 30° angle until it is fully seated. Then press down on both sides until the latches snap closed. 5. Replace the cover. 6. Insert the battery. Note Windows 98 only: if you increase your computer’s memory to more than 512 MB, the computer will not be able to hibernate unless you also increase the size of the Utility...
Page 102: To Replace The System Ram Module
Add-On Devices Installing Additional RAM 3. Turn the unit upside down, remove the screw holding the RAM cover, and remove the cover. 4. Release the two latches at the sides of the RAM module, so the free edge of the module pops up.
Page 103 4. Remove the plastic panel above the keyboard (containing the power button and keyboard status lights). Pry the right end of the panel up with a small, flat-blade screwdriver, then lift the end until the panel unsnaps above the F12 key. Slide the panel slightly to the right and lift it out.
Page 104 Add-On Devices Installing Additional RAM 6. Raise the top edge of the keyboard slightly, then slide it back about 1 cm (1/2 in) and fold it onto the front of the case. WARNING Do not touch the metal surfaces inside the computer until they have cooled off. They could be very hot if the computer was running recently.
Page 105: Replacing The Hard Disk Drive
Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the battery. 2. Turn the unit bottom side up and remove the hard drive retaining screw. 3.
Page 106: To Prepare A New Hard Disk Drive
• If you want to use the hard disk with other than the original software and operating system, prepare the hard disk as described in the Corporate Evaluator’s Guide, available at the HP Customer Care web site (www.hp.com/go/support). Reference Guide...
Page 107 • To prepare a hard disk drive module in the expansion base, follow these steps: Windows 98 1. Install the hard drive module and reboot the computer. 2. Click Start, Run, and type fdisk. 3. When prompted, choose to enable large disk support. 4.
Page 109: Troubleshooting And Maintenance
Troubleshooting and Maintenance Reference Guide...
Page 110: Troubleshooting Your Computer
(Windows XP), and use the Windows troubleshooters. • See the Microsoft Windows manual shipped with the computer. • For updated information, see the HP Notes in the online HP Library or on the Recovery CD in \hp\Library. • Find technical tips and software updates for the computer at the HP Customer Care web site (www.hp.com/go/support).
Page 111: Cd And Dvd Problems
If sound does not record • Check the software controls for recording sound: click Start, Programs (or All Programs), Accessories, Multimedia (or Entertainment), Sound Recorder. • In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls. •...
Page 112 Turn Off Computer), Restart. • If you created the CD on a CD-RW drive module, try using a different media brand, such as the recommended HP C4403A (CD-R) or C4404A (CD-RW) media. Read and write quality may vary for other media.
Page 113: Display Problems
• If you’re using both displays, the DVD image will not appear on any display set up as “secondary.” Open Display in Control Panel, click Advanced on the Settings tab, and change settings. If the computer can’t find Wordpad.exe after inserting a CD •...
Page 114: Expansion Base Problems
This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections.
Page 115: Hard Disk Drive Problems
If a floppy drive connected to the parallel port doesn’t work • Make sure there is only one floppy drive in the system. • Use only the HP F2008A parallel floppy cable. • For Windows 98, you must notify BayManager before you connect or disconnect the parallel floppy drive.
Page 116: Heat Problems
Troubleshooting and Maintenance Troubleshooting Your Computer If files are corrupted • For Windows 98, run the Scandisk surface scan to check the hard disk. From the Start menu, click Programs, Accessories, System Tools, Scandisk. • For Windows 2000 or XP, open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab.
Page 117: Keyboard And Pointing Device Problems
1. Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared port is enabled and FIR mode is selected.
Page 118: Lan Problems
Troubleshooting and Maintenance Troubleshooting Your Computer • Suspend or shut down the computer before you attach the scroll mouse, so that it will be detected properly. • Test the keyboard and pointing stick with the e-Diagtools diagnostics—see “Testing the Hardware” on page 133. If the embedded numeric keypad doesn’t work •...
Page 119 • Run the LAN diagnostic software, if available—run C:\hp\Drivers\Lan\Windiag\Setup.exe to install the software. If you can’t browse the Network Neighborhood or My Network Places • Check with your network administrator to make sure NetBEUI protocol is supported on the network.
Page 120: Memory Problems
Help (or Help and Support). • Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your computer’s memory with the e-Diagtools diagnostics—see “Testing the Hardware”...
Page 121 If the modem doesn’t dial or no dial tone is detected • Check all cables and connections. • Connect a standard telephone to the phone line and make sure the line is working. • Make sure someone else isn’t using the same phone line. •...
Page 122 Troubleshooting and Maintenance Troubleshooting Your Computer • Open the hardware Device Manager: click Start, Settings, Control Panel, System (Windows 98 or 2000) or Start, Control Panel, Performance and Maintenance, System (Windows XP). If the modem is disabled, try to enable it. If it has a conflict, try disabling another device.
Page 123: Pc Card (Pcmcia) Problems
• Check the HP Customer Care web site (www.hp.com/go/support) for information about installing certain PC Cards. • Make sure your computer supports the problem PC Card: check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested PC Cards.
Page 124: Performance Problems
• Check settings in the BIOS Setup utility: 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. If the problem occurs only on battery power, turn off Smart CPU Mode in the Power menu.
Page 125: Power And Battery Problems
4. From the Power menu, set the Power Management Mode to Max. Performance. 5. Press F10 to save and exit BIOS Setup. If the computer stops responding • Press CTRL+ALT+DEL to end the application that is not responding. • Slide and hold the power button for at least four seconds to turn off and reset the computer.
Page 126 • The battery gauge may need to be calibrated. Restart the computer, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the main battery and any secondary batteries in the expansion base, and requires four to five hours per battery.
Page 127 If the computer doesn’t suspend to Standby mode as expected • If you have a connection to another computer, the computer won’t suspend if the connection is active. • If the computer is performing an operation, it normally waits for the operation to finish before suspending.
Page 128: Printing Problems
• Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi).
Page 129 • Press the blue sleep button to suspend and resume. • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. • Check mouse settings in Control Panel: click Start, Settings, Control Panel, then double-click Mouse (Windows 98 or 2000), or click Start, Control Panel, Printers and Other Hardware, Mouse (Windows XP).
Page 130: Startup Problems
• Test the ports with the e-Diagtools diagnostics—see “Testing the Hardware” on page 133. If the USB port is not working • Contact the vendor of the peripheral device or check the HP Notebook web site (www.hp.com/notebooks) for the latest versions of the USB drivers and the driver for the device.
Page 131: Wireless Problems
If the computer won’t boot from battery power • Make sure the battery is properly inserted and fully charged. Check the battery’s charge by removing it and pressing the pad on the back of the battery. The lights show the charge level. •...
Page 132 Troubleshooting and Maintenance Troubleshooting Your Computer • For Windows 98, disable DNS in the TCP/IP properties: click Start, Settings, Control Panel, then double-click Network. If you cannot connect to a particular computer on the network • Make sure the computer is properly connected to the network. •...
Page 133: Testing The Hardware
To run the e-Diagtools diagnostic test 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press ENTER to run e-Diagtools. The first time you run the program, you will be prompted to select the language for the program.
Page 134 13. Exit. Press F3 and then any key to exit and reboot. 14. Optional: open the Support Ticket. In Windows, click Start, Programs (or All Programs), HP e-Diagtools, e-Diagtools for Windows. 15. Click View to display the Support Ticket. 16. To add information about your problem, click Comments and type the information, then click OK.
Page 135: Configuring The Computer
1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: •...
Page 136 Troubleshooting and Maintenance Configuring the Computer Main Menu Setting Description BIOS Revision Shows the current version of the computer’s BIOS. Exp. Base BIOS Shows the current version of the expansion base’s BIOS. Revision* System Time Sets the time using 24-hour format. Value set takes effect immediately.
Page 137 Setting Description Unique Dock ID Sets whether the computer creates a unique hardware profile for each expansion base (Enabled) or uses a common profile for all expansion bases (Disabled). UUID Displays the value of the 16-byte UUID (Universally Unique ID) as 32 hex characters. * Available only when docked.
Page 138 Troubleshooting and Maintenance Configuring the Computer Security Menu Setting Description User Password is Shows if a user password is set. Administrator Password Shows if an administrator password is set. Set User Password Press ENTER to set, change, or clear the user password. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters.
Page 139 Power (APM) Menu Windows XP uses only the settings marked with *. Windows 98 uses only the settings marked with *, **, and ***. Windows 2000 use only the settings marked with * and ***. All other settings in the Power menu are ignored when Windows is running. Setting Description Intel SpeedStep Mode***...
Page 140 Troubleshooting and Maintenance Configuring the Computer Boot Menu Setting +Hard Disk +Removable Device CD-ROM/DVD Drive Internal NIC Exit Menu Setting Save Changes and Exit Discard Changes and Exit Get Default Values Load Previous Values Save Changes Reference Guide Description Shows the order of boot devices, with “+” indicating a device category.
Page 141: To Set Up Toptools
TopTools can be run locally on an individual computer, or remotely by a network administrator. • To run TopTools locally, click Start, Programs (or All Programs), HP TopTools, HP TopTools. For information on manageable HP computers, HP TopTools, and how they lower PC operating costs, see the HP web site at www.hp.com/toptools.
Page 142: Reinstalling And Updating Software
• On your computer’s hard drive under C:\hp\Drivers. • On the Recovery CD under \hp\Drivers. • On the HP Customer Care web site (www.hp.com/go/support). This web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk You can use the Recovery CD to reinstall the original factory software on your computer’s hard disk.
Page 143: To Create A Support Utility Disk
4. Turn on or restart the computer. If the computer is running, click Start, Shut Down (or Turn Off Computer), Restart. 5. When you see the HP logo, press ESC to select the boot device: • If you’re using a CD-ROM drive in the expansion base, select the CD-ROM drive as the boot device.
Page 144: To Create A Boot Disk (Windows 98 Or 2000)
You will need four floppy disks. To replace a damaged Recovery CD If you lose or damage the Recovery CD, take your computer to a local HP service center to get a replacement CD. Call the HP Customer Care Center for the address and telephone number of an HP service center near you—see “To contact HP for support or...
Page 145: To Update Windows Drivers
(www.hp.com/go/support). To update Windows drivers From time to time, HP releases updated versions of the drivers for your computer. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your computer running smoothly.
Page 147: Hp Support And Service
HP Support and Service Reference Guide...
Page 148: Getting Assistance For Your Computer
Getting Assistance for Your Computer To get help from the web HP has several web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer: •...
Page 149: To Contact Hp For Support Or Service
Getting Assistance for Your Computer To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions about: •...
Page 150 HP Support and Service Getting Assistance for Your Computer North America United States: (970) 635-1000 Canada: (905) 206-4663 Mexico: Mexico City: 52-58-9922 Outside Mexico City: 01-800-472 6684 Guadalajara: 669-9500 Monterrey: 378-4240 South America Argentina: From Argentina: 0810-555-5520 Outside Argentina: 5411-4778-8380 Brazil: São Paulo: (11) 3747-7799...
Page 151: To Receive Repair Service
To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. If your computer is under warranty. To receive warranty repair service, contact an HP- authorized reseller, or contact the HP Customer Care Center—see “To contact HP for...
Page 152: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
Page 153 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Page 155: Reference Information
Reference Information Reference Guide...
Page 156: Hardware Specifications
Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook web site (www.hp.com/notebooks). Physical Attributes Computer: Size: 278 × 222 × 25 mm (10.9 × 8.7 × 1.0 in).
Page 157 Mass Storage Computer: 7.5- to 30-GB removable hard disk drive. 1.44-MB floppy drive module. Expansion base: Two bays for plug-in drive modules. Optional drive modules available. Two slots for SDRAM expansion (SODIMM, PC-100) up to 512 MB. 64 or 128 MB RAM installed in system RAM slot under keyboard. 100-MHz RAM bus.
Page 158 Reference Information Hardware Specifications 802.11 Wireless Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct sequence spread spectrum. Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW). Receiver sensitivity: –84 dBm typical.
Page 159 Reference Information Hardware Specifications Major ICs Computer: CPU: Intel Mobile Pentium III or Celeron processor. South Bridge: PIIX4M. Display controller: ATI Mobility M or M1. Audio controller: ESS Maestro-3 and ESS ES1921. CardBus controller: TI PCI 1410. Keyboard/embedded controller: National NS87570. Super I/O: National NS97338.
Page 160: Modem Reference Information
Reference Information Modem Reference Information Modem Reference Information If your computer has a built-in modem, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modems (Windows 98) or Phone and Modem Options (Windows 2000 and XP) in Control Panel, from most communications software, or by using terminal mode in your software.
Page 161 Command Function (3Com, US Robotics) Display the firmware version Display the current modem settings Display user profiles Display the product configuration Display blacklist screen Display VXD configuration screen Display V.34 link screen Set modem speaker volume off Set modem speaker volume on (low) Set modem speaker volume on (medium) Set modem speaker volume on (high) The modem’s speaker is always off...
Page 162 Flow control for received data - send XON/XOFF signals to modems on both ends &I2 Flow control for received data - send XON/XOFF signals to your modem only &I3 HP Eng/Ack in Host mode &I4 HP Eng/Ack in Terminal Mode &I5 Flow control for received data - If error correction is used, send XON/XOFF signals to your modem only;...
Page 163 Command Function (3Com, US Robotics) &W1 Store user profile 1 to memory &Zn=s Store phone number (n= 0,1,2,3) &Zn? Display phone number S-Registers (3Com, US Robotics) Register Function (3Com, US Robotics) Number of rings before the modem auto-answers a call (0 means auto- answer is disabled and manual answer is in effect) Counts and logs the number of rings Designates the ASCII character used to indicate an escape character...
Page 164 Reference Information Modem Reference Information Register Function (3Com, US Robotics) Bitmapped register. 1=V.21 mode 2=Disable TCM 4=Disable V.32 8=Disable 2100Hz 16=Enable V.23 fallback 32=Disable V.32bis 128=Software compatibility mode V.32 Handshake Time (1/10 second) V.21 Answer Mode Fallback Timer (1/10 second) Connection bitmapped operations.
Page 165: Safety Information
250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) Reference Information Safety Information HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8121-0702 8120-6317 8120-8367...
Page 166: Ergonomics
• When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. • To obtain a replacement battery, contact your local dealer or HP sales office. • Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F).
Page 167: Laser Safety
• Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center— see “To contact HP for support or service” on page 149. • Do not attempt to make any adjustment of the unit.
Page 168: Exposure To Radio Frequency Radiation
HP therefore believes the internal wireless radio is safe for use by consumers. The level of emitted energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Page 169: Regulatory Information
Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.
Page 170: Canada
Trade name: Hewlett-Packard Company Product name: HP Omnibook 500, Pavilion ZU1xxx (where x is any digit 0–9), and F2096 expansion base Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2.
Page 171 Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 149. Belgium: For outdoor usage only channels 10 (2457 MHz) and 11 (2462 MHz) is allowed.
Page 172 Reference Information Regulatory Information Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network) und drahtlose Funknetzwerke zertifiziert. In Anbetracht der Unterschiede zwischen den einzelnen Telefonnetzen bietet die Zertifizierung für sich genommen keine absolute Sicherheit, dass die Geräte bei Anschluss an jeder beliebigen Telefonbuchse funktionieren.
Page 173: Japan
Reference Information Regulatory Information Questa apparecchiatura è stata progettata per funzionare in tutti i paesi dell’Area Economica Europea (reti telefoniche pubbliche commutate). La compatibilità della rete dipende dalle impostazioni interne del software. Rivolgersi al fornitore dell’apparecchiatura qualora sia necessario utilizzare quest’ultima su una rete telefonica diversa.
Page 174 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems.
Page 175 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems.
Page 177: Index
Index AC adapter compatibility, 23 connecting, 23 jack, 15, 20 timeouts, 139 AC plug requirements, 165 accessories buying, 13 plug-in modules, 13, 84 adding RAM, 100 AdHoc wireless network definition, 72 setting up, 72, 75 adjusting brightness, 34, 37 display colors, 37 screen area, 37 volume, 110 airplanes...
Page 178 84 playing DVDs, 88 removing DVDs, 87 troubleshooting, 111 e-Diagtools for Windows, 133, 134 e-mail HP Customer Care, 149 sending and receiving, 67 emergency undock latch, 19, 79, 80 encryption, 72, 74 ergonomics, 21 euro symbol, 118 expansion base...
Page 179 Internet Explorer, 64 Internet Service Providers AOL, 65 connecting to, 62 signing up, 64 inventory, 12 Kensington lock attaching, 42 slot locations, 15, 19 keyboard embedded keypad, 36 ergonomic precautions, 21 euro symbol, 118 external Fn keys, 137 non US, 37 num lock, 36 opening, 100, 103 status lights, 14, 18...
Page 180 20 swapping modules, 84 system memory, 136 System standby, 55 system-off switch location, 16 resetting with, 31 taskbar HP Presentation Ready, 39 PC Card, 91 plug-in modules, 84 television type, 136 temperature limits, 158 timeouts AC adapter, 139 computer, 52, 53, 127...
Page 181 VGA output, 15 virus protection, 43 VirusScan, 43 volume adjusting, 38 control, 14 troubleshooting, 110 warranty, 151 web sites HP Customer Care, 13 HP Notebooks, 13 Windows documentation, 13 key, 36 password, 41 reinstalling, 142 setting up, 25 updating drivers, 145...

This manual is also suitable for:

Pavilion xu100 - notebook pc Pavilion zu1100 - notebook pc F2974kt - omnibook 500 - piii 700 mhz Notebook pc Pavilion zu1 series

HP OmniBook 500 Reference Manual

Quick Links

Troubleshooting

Related Manuals for HP OmniBook 500

Summary of Contents for HP OmniBook 500

This manual is also suitable for:

Table of Contents