Troubleshooting; Solution For "Usb. Dll Not Found " Problem - 3D Printing Systems UP Mini User Manual

8. Troubleshooting

Troubleshooting
Problem or error
message
No power
Extruder or platform
fails to reach
operating temperature operating temperature
Material not extruding
Cannot communicate Cannot communicate
with printer
Others
Solution for "Winusb Winusb.dll not found" problem
If you encounter a "Winusb
steps below:
Option 1: Uninstall Older Driver Uninstall Older Driver and Automatically Install New Driver
1. Open the Windows c
then select the "Hardware" page. "Hardware" page.
UP Mini 3D Printer User Manual 3D Printer User Manual
Solution
Verify power cord is securely plugged in. Verify power cord is securely plugged in.
1. Verify printer has initialized. if not, initialize Verify printer has initialized. if not, initialize
the printer
2. Heater is damaged, replace the heater
Material is stuck in the extruder. See 3.3.3
Maintain (Extrude)
The gap is too wide between the bearing and wire
feed rollers.
1. Make sure the USB cable is connected
printer, and to the PC
2. Unplug the USB cable, then plug in again. USB cable, then plug in again.
3. Reset the printer—power off then power on.
4. Restart the PC
5. Make sure in Device Manager in Windows that 5. Make sure in Device Manager in Windows that
the printer driver is correctly installed.
6. Try with a different USB cable and with a 6. Try with a different USB cable and with a
different PC.
Contact Technical Support :
Support@3DPrintingSystems.com
Winusb.dll not found" error message, please follow the .dll not found" error message, please follow the
control panel, go to the "System Properties" dialog box, ontrol panel, go to the "System Properties" dialog box,
4. Troubleshooting 4. Troubleshooting
, replace the heater
. See 3.3.3
n the bearing and wire
connected to the
power off then power on.
blem
Install New Driver
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