To Answer The Callback Request; Call Waiting On An Internal User - Aastra 5360 User Manual

Supplementary features

To answer the callback request

Someone has asked you to call back. You can tell this from the lit attention LED in the
idle state. The display shows
Call
Delete

Call waiting on an internal user

You want to talk to an internal user. However, the person is busy.
As a result of your call waiting, the person hears a call waiting tone and your phone
number or name appears on his display. The user has the possibility of answering,
deflecting or rejecting your call.
Requirement: It is essential that the internal user has not barred the Call waiting func-
tion on his phone (for configuration see the Chapter
call types", page 71).
Ask your system administrator whether the Call waiting function is enabled on the
system.
Call waiting
30
Callback requested.
To answer the callback request:
Press Foxmenu > Foxkey Call.
➔
The phone number is dialled.
Clear callback:
Press Foxmenu > Foxkey Delete.
➔
Callback is deleted.
Note:
The callback can be changed via Menu > Activated features > Delete or Call as
long as it was not answered or cancelled by the system.
User is busy:
Press Foxmenu > Foxkey
➔
You hear the dialling tone.
Note:
If the person rejects your call request or if call waiting is not possible, the call is,
depending on the system's configuration, disconnected (busy tone) or for-
warded to a preconfigured destination.
"Activating protection against
Call waiting.
eud-1279/1.1 – R2.0 – 02.2012