Aastra 5370 User Manual
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Aastra 5370 User Manual

Business communication solution
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See also: User Manual , Quick User Manual
Aastra Business Communication
Solution
Aastra 5370/5370ip
User's Guide
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1281_en.pdf?get&DNR=eud-1281
Supported platforms:
Aastra 415
Aastra 430
Aastra 470
This user's guide describes the functions, the con-
figuration, and the use of the Aastra 5370/5370ip.
eud-1281_en / 1.2 – R2.0 – © 02.2012

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Summary of Contents for Aastra 5370

  • Page 1 Aastra Business Communication Solution Aastra 5370/5370ip User’s Guide https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1281_en.pdf?get&DNR=eud-1281 Supported platforms: Aastra 415 Aastra 430 Aastra 470 This user's guide describes the functions, the con- figuration, and the use of the Aastra 5370/5370ip. eud-1281_en / 1.2 – R2.0 – © 02.2012...

  • Page 2: Operating And Display Elements

    Operating and display elements Operating elements 9 10 Display • In the upper area: status display with symbols. • In the middle area: current displays on the telephone traffic. • In the lower area: display of the available Foxkey functions. Indicator LED •...
  • Page 3 End key • Ends a call. • Exits input without saving and goes back to the idle state. Configurable keys/Line keys with LED (incl. Aastra M530/Aastra M535 expansion key module) Freely configurable as number, function or Team key: • Number key with two storage locations: Press once for first call number, presse twice for second call number (only Aastra M530).

  • Page 4: Display Symbols

    New, forwarded voice message Retrieved forwarded voice message Hi-Q™ during a call (enhanced audio Data and voice encryption (only quality) (only Aastra 5370ip) Aastra 5370ip) Call parked Retrieve parked call (Foxkey) Activate discreet ringing Melody deactivated...
  • Page 5 Operating and display elements Phone book Business number Private number Mobile number Presence state Available (default) Absent Meeting Busy Not available Display symbols Aastra M535 Expansion key module Business number Private number Mobile number Line key eud-1281/1.2 – R2.0 – 02.2012...

  • Page 6: Product Information

    Product information Safety information Failure to observe this information can be hazardous and infringe existing laws. Connections Always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way. Mains power Use the original power supply only. Connect the power supply only to power sources that conform to the indications on the power supply.

  • Page 7: User Information

    © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
  • Page 8 Purpose and function This product is part of the Aastra 400 communication solution. Aastra 400 is an open, modular and comprehensive communication solution for the business sector with several communication servers of different output and expan- sion capacity, a comprehensive telephone portfolio and a multitude of expansions.
  • Page 9 Product information Protection against listening in and recording The Aastra 400 communication solution comprises features which allow calls to be monitored and recorded without the call parties noticing. Please note that these fea- tures can only be used in compliance with national data protection provisions.

  • Page 10: Exclusion Of Liability

    ISO 9001 quality guidelines. The relevant user information has been compiled with the utmost care. The functions of the Aastra 400 products have been tested and approved after comprehensive con- formity tests. Nonetheless, errors cannot be entirely excluded. The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling, improper use, or any other faulty behaviour.

  • Page 11: Table Of Contents

    Content Operating and display elements ..........2 Product information .
  • Page 12 Aastra M530/Aastra M535 expansion key module (optional) ....108 Labelling the Aastra M530 expansion key module ......110 Further information .

  • Page 13: Dialling And Phoning

    Dialling and phoning The following sections explain how to make phone calls simply and the func- tions your phone offers you whenever you receive a call. Answering calls............... 14 Making calls.

  • Page 14: Answering Calls

    Dialling and phoning Answering calls This section explains the procedure for answering a call. Answering a call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows. Pick up the handset. Note: If the caller's phone number is received, it is shown on the display. If the phone number is stored in the private phone book or in the system, the display also shows the corresponding name.

  • Page 15: Making Calls

    Dialling and phoning Making calls This section explains the different ways you can make a call with your phone. Dialling with the phone number You want to call someone and key in that person's phone number. With call preparation you can enter a phone number without it being dialled auto- matically, so you have time to check the number and, if necessary, correct it.

  • Page 16: Dialling With Redial

    Dialling and phoning Dialling with redial You want to call a person you have already called. In the last-number redial list your phone automatically stores the phone numbers of the persons you have already called, complete with their names, where available. You can now call the person in question using this last-number redial list.

  • Page 17: Muting The Microphone

    Dialling and phoning Using your phone in hands-free mode You want other people to join the conversation or to have your hands free while mak- ing the call. The hands-free mode function activates the loudspeaker and the microphone. During a call: Press the Loudspeaker key.

  • Page 18: Using A Headset

    Dialling and phoning Using a headset To make a phone call with the headset. If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. Alternatively you can also answer the call by picking up the handset.

  • Page 19: Using The Display And Operating Elements

    Using the display and operating ele- ments The following sections explain how to operate your phone quickly and simply. Display ................20 Keys .

  • Page 20: Display

    Using the display and operating elements Display Display symbols and display text New events such as a call in your absence, a new message or activated functions (e.g. Forwarding) are signalled on the display in the idle state by a symbol or a display text.

  • Page 21: Keys

    The configurable keys of the expansion key module Aastra M535 can be operated as the other configurable keys. In addition, there are the following extensions: • If you remove an Aastra M535 or if you modify the order of the connected expan- sion key modules, the keys configuration does not change.

  • Page 22: Input

    Using the display and operating elements Input Digit keys You can use the digit keys for entering digits and passwords and for Quickdial. The characters are assigned to the digit keys as follows. Press the relevant digit key repeat- edly until the character you want is displayed. A B C 2 Ä...

  • Page 23: Correcting Your Input

    Using the display and operating elements Switching between upper and lower case You want to switch between upper and lower case while making an input in text mode. Upper-case input is automatically activated when the first letter is entered. The text mode then automatically switches to lower-case input.

  • Page 24: Menu-Guided Navigation

    Using the display and operating elements Menu-guided navigation Accessing the menu The phone is in standby mode: Menu Press the Menu Foxkey. ➔ The first menu entry is displayed. Use the vertical navigation key to scroll through the menu entries. Select Press the Select...

  • Page 25: Signals

    Right LED is lit: ➔ New voice message, message, or callback received. Note: For an explanation of the indicator LED on expansion module Aastra M535, see chapter "Using the Aastra M535 expansion key module", page 21. eud-1281/1.2 – R2.0 – 02.2012...

  • Page 26: Supplementary Features

    Supplementary features The following sections explain the supplementary features provided by your phone for more efficient use. Making and answering calls ............27 Using functions while in a call.

  • Page 27: Making And Answering Calls

    Supplementary features Making and answering calls This section explains some convenient features provided by your phone for making a call. Dialling by name (Quickdial) You want to make a call by entering a name. With Quickdial you only need to press the digit keys for each letter once, even though each key is assigned several letters.

  • Page 28: Dialling From The Phone Book

    Supplementary features Dialling from the phone book You want to search a user in one of the connected phone books. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Ask your system administrator whether you should start with the sur- name or the first name.

  • Page 29: Dialling From External Phone Books

    Supplementary features Dialling from external phone books If you select Advanced search, you can search directly in the connected external phone books. This function is not available if no external phone book is connected. The surname, first name and town each have to be separated by a space, for example "no s so"...

  • Page 30: Dialling From The Call List Of Unanswered Calls

    Supplementary features Dialling from the call list of unanswered calls You want to call someone who has previously tried to reach you. Your phone automatically stores the phone number of this user in a call list and the display shows Missed calls.
  • Page 31 Supplementary features Scroll through the list until the user you want is displayed. Pick up the handset. ➔ The phone number displayed is dialled. Dialling with redial You want to call a person you have already called. In the last-number redial list your phone automatically stores the phone numbers of the persons you have already called, complete with their names, where available.

  • Page 32: Requesting A Callback

    Supplementary features Dialling with a configurable key You want to call someone whose phone number is stored under a configurable key. You can dial the person by pressing the corresponding key. To find out how to configure a configurable key, refer to the chapter "Configuring keys", page 89.

  • Page 33: To Answer The Callback Request

    Supplementary features Reset Reset callback: Press the Reset Foxkey. ➔ Callback is deactivated. Note: You can only have 1 callback activated at a time and only 1 callback can be expected from you. Your callback request will automatically be cancelled by the system after about half an hour.

  • Page 34: Answering Call Waiting

    Supplementary features Answering call waiting You are in a call and hear the call waiting tone. Another user is urgently trying to reach you. You can either answer, deflect or reject the call. Answer Answering the call: Press the Answer Foxkey.

  • Page 35: Starting An Announcement

    Supplementary features Starting an announcement You want to address internal users directly via their loudspeaker – where available –, without waiting for a reply (similar principle to that of an intercom system). Requirement: It is essential that the internal user has not barred his phone against announcement (for configuration see the Chapter "Activating protection against call types", page 83).

  • Page 36: Receiving An Announcement

    "Changing the PIN", page or use function code *47 (see "User’s Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. eud-1281/1.2 – R2.0 – 02.2012...

  • Page 37: Using Functions While In A Call

    Supplementary features Using functions while in a call This section explains the different options provided by your phone while you are in a call. Enquiry call during a call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner.

  • Page 38: Making A Conference Call

    Supplementary features Brokering between an enquiry call party and your call partner You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold.

  • Page 39: Transferring A Call Partner

    Supplementary features Transferring a call partner You want to put your call partner through to someone else. With the Enquiry call function you can connect your call partner with someone else. You can connect internal and external users with one another. Enquiry call You are making/taking a call Press the...

  • Page 40: Recording A Call

    Menu > Activated features > [P]. • The function code for central parking can be found in the "User’s Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder. Recording a call You want to record an active call with your call partner.
  • Page 41 Supplementary features Call recording only starts when the connection is set up. Therefore, no ring-back tones or wait tones are recorded. Call recording is temporarily interrupted during an enquiry and an e-mail is sent with the recording made up till then. Recording restarts automatically once the call con- nection with the enquiry call party is set up and/or once the call connection with the first correspondent is restored.

  • Page 42: Organising Absences From The Desk

    • in the phone book or in a call list; • during dialling by name; • via a Team key (only the busy status is indicated; on the Aastra M535 the corre- sponding presence symbol is indicated too). eud-1281/1.2 – R2.0 – 02.2012...
  • Page 43 Supplementary features Note: External applications such as Open Interfaces Platform (OIP) can affect your pres- ence status. Contact your system administrator for more information. <Presence profile> To activate the presence profile: Press the function key for <Presence profile>. The presence profile can also be selected using the menu: Menu >...

  • Page 44: Forwarding Calls (Call Forwarding)

    Supplementary features Forwarding calls (Call forwarding) You want to leave your desk. Calls for you are to be forwarded to a different destina- tion (e.g. phone, voice mail, pager). With call forwarding you can forward incoming calls directly to a different destination. Notes: •...
  • Page 45 Supplementary features Forwarding a Call on No Reply (CFNR) You want calls that you receive on your phone to be forwarded to another destina- tion. Both your own phone and the other destination will then start ringing. The system configuration determines whether or not there is a ringing delay at the other destina- tion.

  • Page 46: Forwarding To Voice Mail

    "Configuring voice mail", page 86). For further information on voice mail refer to the "User’s Guide Voice Mail Systems" on the Aastra 400 DocFinder: www.aastra.com/docfinder. Notes: • One diversion applies to all connected phones, in one number user concept. • Only one forwarding variant at a time is possible.

  • Page 47: Forwarding To A Message

    Supplementary features Forwarding to a message You cannot be reached on your phone. You want any internal user who calls you to get a text message. The user hears the busy tone and obtains a text message on his display. Requirement: The internal user must have a phone capable of receiving text mes- sages.

  • Page 48: Absence Information

    Supplementary features Absence information You wish to give your caller detailed information about your absence. If you have configured call forwarding to voicemail in your presence profile, you can choose whether the currently active greeting, the global greeting, one of your per- sonal greetings or an absence information should be played back to the caller So-called absence information is available for each presence profile (Absent, Meeting, Busy,...

  • Page 49: Locking Your Phone

    You can lock your phone with a PIN consisting of two to ten digits. You can change it via menu (see the chapter "Changing the PIN", page 80) or with the function code *47 (see "User’s Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). Menu Press the Menu Foxkey.

  • Page 50: Unlocking Your Phone

    ➔ To lock all your phones, execute the function code *33* <PIN> # (see "User’s Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). Note: You can lock either just the settings menu (Lock settings) or the entire phone (Lock phone).

  • Page 51: Functions For Special Situations

    Supplementary features Functions for special situations This section explains the different options provided by your phone to deal with special situations. Function selection for configurable key This section contains a list of all the functions you can store under a configurable key via the menu.
  • Page 52 Supplementary features Function Description (Automatic Call Distri- The call routing of calls in the queue can be controlled using an ACD appli- bution) cation. In the user group incoming and internal calls are routed to a group of inter- User group nal destinations according to a preconfigured call distribution.

  • Page 53: Deflect A Call During The Ringing Phase

    Supplementary features Function Description Menu for selecting the personal call routing. For further information refer to Personal call routing menu Chapter "Activating personal call routing", page 62. With this function the phone rings only once. For further information refer to Ring off Chapter "Setting the ringing...

  • Page 54: Reject A Call During The Ringing Phase

    46. • To find out how to configure a voice mail, refer to the chapter "Configuring voice mail", page or in the "User’s Guide Voice Mail Systems" on the Aastra 400 DocFinder: www.aastra.com/docfinder. eud-1281/1.2 – R2.0 – 02.2012...
  • Page 55 Supplementary features Deflecting voice messages Have you received a voice message which interests other users? You can transfer incoming voice messages to other users . You can decide whether to keep a copy of each voice message. Menu Press the Menu Foxkey.

  • Page 56: Send Text Messages

    Supplementary features Send text messages You want to send a written message to an internal user. You can send a text message to an internal user. The text message will appear on the person's display. Requirement: The internal user must have a phone capable of receiving text mes- sages.

  • Page 57: Picking Up A Call

    S u p p l e m e n t a r y f e a t u r e s Read Text Messages Your display shows New message and the envelope symbol. The right-hand indicator LED is lit. Show Show text message: Press the Show...

  • Page 58: Making A Call On A Third-Party Phone

    Supplementary features Activating/deactivating DTMF mode You want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode. In the DTMF mode each keystroke generates a tone.
  • Page 59 "Changing the PIN", page or use function code *47 (see "User’s Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Paging an internal user using the general bell You are unable to reach an internal user and thus want to page them.

  • Page 60: Answering A General Bell

    Supplementary features Answering a general bell Via the general bell, you hear either your personal ringing pattern or the general ring- ing signal. Calls with the general bell as the destination can be signalled visually or acoustically via an external piece of supplementary equipment. The call can be answered on any phone.

  • Page 61: Tracking A Malicious Call

    "Configu- ring keys", page 89). You can also execute the function with a function code (see "User’s Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). Before the call: Press the function key for <CLIR>. Notes: • CLIR works only with external calls.

  • Page 62: Activating Personal Call Routing

    Supplementary features Activating personal call routing You wan to specify which of your phone shall ring when you receive a call. If your system administrator has set up a phone number with several phones for you as well as the 5 call routings, you can specify which of your phones shall signal a call by using the personal call routing.
  • Page 63 Supplementary features Note: When you have activated ring alone but deactivated the personal call routing for a phone in parallel, an incoming call is not acoustically but only visually signalled. This function must be stored under a Foxkey or a function key (see Chapter "Configu- ring keys", page 89).

  • Page 64: Free Seating

    Supplementary features Free seating You do not have your own workplace and share desk and phone with other employ- ees. Log in: Free Seating lets you log in on a phone configured for that purpose. Once you are logged in, your personal call lists, phone book and all your other personal settings and Hotkeys are available to you immediately.
  • Page 65 "Changing the PIN", page or use function code *47 (see "User’s Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Log out...

  • Page 66: Setting Functions By Remote Control

    "Changing the PIN", page or use function code *47 (see "User’s Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. eud-1281/1.2 – R2.0 – 02.2012...

  • Page 67: Organisation Within The Team

    The Team key flashes to indicate that the team partner is receiving a call. If, for example, level 3 of the Aastra M535 expansion key module is activated and the Team key on level 1 receives a call, the call is signalled by the red blinking LED in position 1.

  • Page 68: Substituting For A Team Partner

    Supplementary features Substituting for a team partner Your team partner is called. The Team key flashes. You know that your team partner is not at his desk at present and therefore decide to answer the call. You can answer the call using the Team key. As soon as you have answered the call, your team partner is free again.

  • Page 69: Line Keys

    If, for example, level 3 of the Aastra M535 expansion key module is activated and the Line key on level 1 receives a call, the call is signalled by the red blinking LED in position 1.
  • Page 70 Supplementary features Making calls using the Line key You want to make a call via a Line key. You can make a call via any free Line key. Each Line key has its own phone number; in other words when you make a phone call you transfer the phone number belonging to the active Line key.

  • Page 71: Switching Active Lines

    Supplementary features Switching active lines You are in a call and want to answer a call on another Line key or make a call. You can switch lines by pressing a key. The active call is automatically parked locally. Parking the call and switching lines: Press the Line key you want.

  • Page 72: Personalizing Your Phone

    Personalizing your phone These sections explain how to adapt the phone’s basic settings to suit your per- sonal requirements. Display ................73 Setting the ringing properties (Audio) .

  • Page 73: Display

    Personalizing your phone Display This section explains how to set display properties. Setting the display You may find the display is too bright or too dark. You can adjust the Display contrast. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select...
  • Page 74 Personalizing your phone Setting the Aastra M535 display You can adjust the M353 display contrast. The backlight setting for the display of the Aastra M535 is taken from the phone. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey.

  • Page 75: Setting The Ringing Properties (Audio)

    Personalizing your phone Setting the ringing properties (Audio) This section explains how to set your phone's ringing tone properties. Setting the ringing volume during ringing You want to adjust the ringing volume. You can adjust the ringing volume while the phone is ringing. Quieter: Press the –-key.

  • Page 76: Setting The Ringing Properties

    If you do not want to be disturbed during a certain time, you can set your phone not to ring with Ring off. Deactivated ringing is displayed with Note: Please note that the ringing volume may be reduced if Aastra 5370 is not connected to the power supply. Menu Press the Menu Foxkey.

  • Page 77: Hands-Free And Headset Settings

    Personalizing your phone Hands-free and headset settings This section explains other ways in which you can make calls with your phone. Automatic hands-free mode You want to answer a call without picking up the handset or pressing a key. You can choose whether your phone should immediately and automatically activate hands-free operation after one ring, for internal calls or announcements.

  • Page 78: To Activate Headset Operation

    Personalizing your phone To activate headset operation You have connected a headset and now want to activate the headset mode. A headset can be connected in parallel with the handset. You can switch the headset mode on and off. If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset.

  • Page 79: General Settings

    Personalizing your phone General settings This section explains other settings you can make on your phone. Selecting the language The display text is not in the language you want. You can select a different language. The menu item under which you select your lan- guage is marked by an "*"...

  • Page 80: Changing The Pin

    The new PIN is stored. Notes: • For each digit entered, the display shows an "*". • You can also change the PIN with function code *47 (see "User’s Guide Func- tion Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). eud-1281/1.2 – R2.0 – 02.2012...
  • Page 81 • The text mode for letter input is automatically activated. • You can use the Correction key to delete any incorrect character. Activating screensaver (only Aastra 5370ip) You want to activate the screensaver, which your phone displays some minutes after the idle state.
  • Page 82 Activating screensaver (with the clock type you want) or deactivating and con- firm with the Foxkey. ➔ The setting is stored. Identifying the communication system This phone can be connected to different Aastra communications systems. You can verify to which system your phone is connected to. Menu Press the Menu Foxkey.

  • Page 83: Protection Settings

    Personalizing your phone Protection settings This section explains how you can protect yourself against certain types of call. Activating protection against call types You want to protect yourself against certain types of calls. You can set the settings so that the following functions are not allowed on your phone: •...

  • Page 84: Creating A New Phone Book Entry

    Personalizing your phone Phone Book Management This section explains how to create a new entry in the phone book and how to edit or delete an entry. Creating a new phone book entry You want to store your own phone numbers. You can store your own phone numbers in the private phone book.
  • Page 85 Personalizing your phone Editing or deleting a phone book entry You want to modify a phone number stored on your private phone book. Note: You cannot modify entries in other phone books. Press the phone book key. Private contacts Scroll to Private contacts and press the Select...

  • Page 86: Configuring Voice Mail

    • To find out how to configure call forwarding to your voice mail, refer to the Chapter "Forwarding to voice mail", page 46. • For further information on voice mail refer to the "User’s Guide Voice Mail Systems" on the Aastra 400 DocFinder: www.aastra.com/docfinder. eud-1281/1.2 – R2.0 – 02.2012...

  • Page 87: Configuring Presence

    Personalizing your phone Configuring presence You can to control your current presence status (see Chapter "Organizing absences using the presence key", page 42). You have a choice of 5 presence profiles for controlling your presence status. For each of these presence profiles you can make the following settings: •...
  • Page 88 Personalizing your phone Set the function key for presence profile: 1. Open the presence menu, scroll to the profile you want and press the Modify Modify Foxkey. 2. Make the setting you want and confirm with the Foxkey. ➔ The profile has been changed. To change the presence profile: 1.

  • Page 89: Configuring Keys

    • Line key: Setting up a key phone (Line keys must be set up by your system adminis- trator). Note: For more information about the Aastra M535 the expansion key module, see chap- "Using the Aastra M535 expansion key module", page "Aastra M530/Aastra M535 expansion key module...
  • Page 90 • The text mode for letter input is automatically activated. • You can use the Correction key to delete any incorrect character. • You can store only one call number on a configurable key of the Aastra M535 expansion key module.
  • Page 91 Personalizing your phone Store a function under a key – function key You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than having to enter it by hand. Usually the function is assigned so that you: •...
  • Page 92 Personalizing your phone Store a team partner under a key – team key Together with other members you wish to organise yourself into a team so that on the one hand you can always be reached as a team and, on the other, to ensure mutual substitution.

  • Page 93: Clearing A Key

    Personalizing your phone Answer Setting the answering mode: Scroll to Answer and press the Modify Foxkey. Select the required setting and confirm with the Foxkey. ➔ The setting is stored. Setting possibilities for answering: to answer the call by pressing the Team key, Handset to answer by picking up the handset, and...

  • Page 94: Configuring Line Keys

    Personalizing your phone Configuring Line Keys This section explains how to adapt your Line key settings to suit your personal requirements. Your system administrator will determine whether your phone has Line keys. Setting the Response of a Line Key You want to set the response of a line key. You can choose whether you also want a ringing signal in addition to the flashing Line key when you receive a call on a Line key.
  • Page 95 Personalizing your phone Answer Setting the answering mode: Scroll to Answer and press the Modify Foxkey. Select the required setting and confirm with the Foxkey. ➔ The setting is stored. Setting possibilities for answering: to answer the call by pressing the line key, Handset to answer by picking up the handset, and...

  • Page 96: Formulating Functions

    • Text mode has to be activated before you can enter function commands. • Functions that are not available via the menu can be activated using function codes (see "User’s Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). • You can either type in a function command or code directly or store it under a key.

  • Page 97: Function Codes

    Personalizing your phone Function codes A list with all the function codes can be found in the "User’s Guide Function Codes" on Aastra 400 DocFinder. eud-1281/1.2 – R2.0 – 02.2012...

  • Page 98: Installation And First-Time Operation

    Labelling the Aastra M530 expansion key module ........

  • Page 99: Equipment Provided

    Installation and first-time operation Equipment provided Telephone and handset Handset connection cable Telefonanschlusskabel Aastra 5370 Stand rest; can also be used as a Quick User's Guide and mounting frame for wall mounting safety information eud-1281/1.2 – R2.0 – 02.2012...

  • Page 100: Options

    Installation and first-time operation Options Plug-in power adapter Expansion key module Aastra M530 with write-on labels (incl. stand rest and connection cable) Expansion key module Aastra M535 with display (incl. stand rest and connection cable) eud-1281/1.2 – R2.0 – 02.2012...

  • Page 101: Setting Up And Mounting The Phone

    • Connect the phone as indicated in chapter "Connect Aastra 5370", page "Connect Aastra 5370ip", page 106. eud-1281/1.2 – R2.0 – 02.2012...
  • Page 102 Installation and first-time operation 25° 40° eud-1281/1.2 – R2.0 – 02.2012...

  • Page 103: Wall Mounting

    Ask your dealer for a list of suppliers for a suitable ribbon cable (only Aastra 5370ip). • You can only connect one Aastra M530 and one Aastra M535 (option) if the phone is wall-mounted.
  • Page 104 Installation and first-time operation 3.5 mm 151 mm Dismantling Desk phone: • Disconnect the phone cord and remove. • Carefully pull the stand rest away in the opposite direction. Wall set: • Carefully slide the phone upwards out of the stand rest. •...

  • Page 105: Connect Aastra 5370

    Telephone connection Connecting the handset Headset connection Connecting the Aastra M530/Aastra M535 expansion key module or power supply Connecting your phone to the system • Plug the connector on the phone cord on the underside of the phone into the socket with the phone symbol.

  • Page 106: Connect Aastra 5370Ip

    Connecting the handset Headset connection Connecting the power supply Connecting the Aastra M530/Aastra M535 expansion key module Note: Your system administration will take care of the IP addressing and the commis- sioning of the phone. The IP addresses and other information about your phone is available in the setting mode.

  • Page 107: Connecting The Power Supply

    Installation and first-time operation • Plug the connector at the loose end on the underside of the phone into the LAN socket. • Desk installation only: To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. Connecting your PC to the LAN If required, you can connect your PC or another LAN device to the phone, for example a printer.

  • Page 108: Aastra M530/Aastra M535 Expansion Key Module (Optional)

    Aastra M530/Aastra M535 expansion key module (optional) You can connect 1 Aastra M530 expansion key module with 20 configurable keys or 1 Aastra M535 expansion key module with 3 x 15 configurable keys to your phone. Each key has an LED for visual signalling. Connections...
  • Page 109 • Unplug the phone cord from the socket on the underside of the phone. • Attach Aastra M530/Aastra M535 expansion key module to the right of the phone until you feel and hear it snap into place, as indicated in the following figure.

  • Page 110: Labelling The Aastra M530 Expansion Key Module

    Installation and first-time operation Labelling the Aastra M530 expansion key module Write-on labels for the configurable keys can be found on the Aastra 400 Doc- Finder. You can fill out the fields directly on your PC and then print out the labels.

  • Page 111: Further Information

    Declaration Open Source Software (Aastra 5370ip) ........

  • Page 112: Troubleshooting

    The key for a reconfiguration may be locked in the system. Contact your system administrator for more information. The expansion key module Aastra M530/Aastra M535 possibly has not sufficient power supply. Contact your system administrator for more information. Insufficient display contrast The setting for the display contrast is inadequate.

  • Page 113: Declaration Open Source Software (Aastra 5370Ip)

    Further information Declaration Open Source Software (Aastra 5370ip) About Open Source Software This product contains Open Source Software from third-party suppliers subject to the GNU licence provisions GPL (GNU General Public License) and LGPL (GNU Library/Lesser General Public License). The licence texts for the GPL and LGPL and for the source code of the software sec- tions listed below are available at www.aastra.com/docfinder...

  • Page 114: Communication System And Software Versions

    Further information Communication system and software versions You want to activate a feature described in these Instructions but the system will not let you. Some communication systems or software versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets [a]. The list below indicates which system versions support the relevant features.

  • Page 115: Index

    Digit keys ................22 take ................14 Discreet ringing .............. 60 Callback: Dismantling ..............104 answering ..............33 Display symbols: requesting ..............32 Aastra M535 ..............5 Changing the PIN ............80 Phone ................4 Charges ...............14 Display text for the idle state ........81 CLIP ..................61 Display: CLIR ..................61 Display contrast ............
  • Page 116 Document information ..........10 DTMF ................58 Key block ................2 Key legend: Aastra 5370/5370ip ..........2 End key ................3 Key phone ................69 Enquiry call during a call ..........37 Key: Enter the letters ..............22 configuring ..............89 Enters digits ..............22 deleting ..............93 Equipment provided ............99...
  • Page 117 Setting the ringing properties ........75 Setting up ...............101 One number user concept ........... 8 Shift key Aastra M535 ............3 Open listening ..............16 Silent intrusion ............... 63 Open Source Software ..........113 Software version ............114 Operating elements: Store a function under a key ........91 Aastra 5370/5370ip ..........

  • Page 118: Declaration Of Conformity

    Declaration of conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive 1999/5/EC. • all our products are manufactured in conformity with RoHS and WEEE (2002/95/EC and 2002/96/EC).

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