Aastra 5361 User Manual
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Aastra 5361 User Manual

Business communication solution supported communication systems: aastra 415; aastra 430; aastra 470
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See also: Quick User Manual
Aastra Business Communication
Solution
Aastra 5361/Aastra 5361ip
User's Guide
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1280_en.pdf?get&DNR=eud-1280
Supported communication systems:
Aastra 415
Aastra 430
Aastra 470
This User's Guide describes the functions, configuration
and use of the phone Aastra 5361/5361ip on the com-
munication systems mentioned above.
eud-1280_en / 1.2 – R3.0 – © 04.2013

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Summary of Contents for Aastra 5361

  • Page 1 User’s Guide https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1280_en.pdf?get&DNR=eud-1280 Supported communication systems: Aastra 415 Aastra 430 Aastra 470 This User's Guide describes the functions, configuration and use of the phone Aastra 5361/5361ip on the com- munication systems mentioned above. eud-1280_en / 1.2 – R3.0 – © 04.2013...

  • Page 2: Welcome

    Welcome... Welcome to the User's Guide for the desk phone Aastra 5361/5361ip for Aastra 400 communications systems. This User's Guide will assist you with the use of your phone and introduce you step by step to the functions and configurations.

  • Page 3: Table Of Contents

    Functions with Aastra Alarm Server ........
  • Page 4 Troubleshooting ............109 Declaration Open Source Software (Aastra 5361ip) ......110 Communication system and software versions .

  • Page 5: Product And Safety Information

    Document information ............. . . 13 Aastra 5361/Aastra 5361ip...

  • Page 6: Safety Information

    Electrical equipment does not belong in domestic waste. Deposit it at a return centre. Accessories Use original accessories or specifically approved accessories only. The use of other accessories may decrease performance or pose a risk to your health or safety. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 7: Product Information

    Purpose and function This product is part of the Aastra 400 communication solution. Aastra 400 is an open, modular and comprehensive communication solution for the business sector with several communication servers of different output and expan- sion capacity, a comprehensive telephone portfolio and a multitude of expansions.

  • Page 8: User Information

    © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
  • Page 9 North America, Europe and Africa as well as Internet Service Providers and distributors of renown. Aastra Technologies Limited, (TSX: "AAH") is a leading company at the forefront of the corporate communications market. Aastra has its headquarters in Concord, Ontario, Canada.

  • Page 10: Data Protectio

    Limited Warranty (Australia only) The benefits under the Aastra Limited Warranty below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products.

  • Page 11: Warranty Repair Services

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exer- cise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 12: After Warranty Service

    Product and safety information Limitation of liability To the extent permitted by law and subject to clause 1.2 below, the liability of Aastra to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in...

  • Page 13: Document Information

    • Based on communication server software version: R3.0 • Valid as of communication server software version: R1.0 • Copyright © 04.2013 Aastra Technologies Limited • In PDF Viewer, click on this link to download the latest version of this document: •...

  • Page 14: Operating And Display Elements

    Display symobls ..............17 Aastra 5361/Aastra 5361ip...

  • Page 15: Key Designations And Sockets

    • Downward: Opens Settings. • General: Scrolls forwards/backwards in the menu, navigates lists. Foxkey Executes displayed function using the key. Correction key Delete the last character or go back one step in the menu. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 16 Configure key: press and hold down. Labels Write-on labels for the configurable keys can be found on the Aastra 400 DocFinder. You can fill out the fields directly on your PC and then print out the labels. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 17: Display Symobls

    New voice messages to leave a voice message New, forwarded voice message Retrieved forwarded voice message Hi-Q™ during a call (enhanced audio Data and voice encryption (only quality) (only Aastra 5361ip) Aastra 5361ip) Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 18 Operating and display elements Phone book Business number Private number Mobile number Presence state Available (default) Absent Meeting Busy Not available Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 19: Dialling And Phoning

    Making calls................21 Aastra 5361/Aastra 5361ip...

  • Page 20: Answering Calls

    You want to end the call. After the call the call duration is indicated. Call charges are also displayed after any external call which you initiated, provided your provider supports this function. Put the handset on-hook. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 21: Making Calls

    Press the Redial key several times or press the down navigation key to scroll through all the phone numbers you last dialled. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 22: Muting The Microphone

    You can switch the microphone on and off during a call. Switching the microphone off: Press Microphone key. ➔ The microphone is deactivated, is displayed. Switching the microphone back on: Press the Microphone key once again. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 23: Using The Display And Operating Elements

    Signals ................30 Aastra 5361/Aastra 5361ip...

  • Page 24: Display

    Deleting the display text: Press Foxmenu > Foxkey Close. ➔ The display returns to the idle state; the function remains activated. Function activated: The activated function or selected setting is indicated by a check mark. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 25: Keys

    Foxkey precisely under the function you want. Press the Foxkey on the place where the function you want appears on top of the display. <long> Keep the Foxkey held down for a moment (about 2 seconds). Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 26: Input

    Press the relevant digit key repeat- edly until the character you want is displayed. Note: Only capital letters for Aastra 5361. A B C 2 Ä Æ Å Ç - . ? 1 ! , : ; ’ " ¿ ¡...

  • Page 27: Correcting Your Input

    Press Foxmenu > Foxkey a>A or A>a. Note: Only capital letters for Aastra 5361. Correcting your input You notice you have entered a wrong digit or character. You can either delete the input one character at a time or cancel the entire input.

  • Page 28: Menu-Guided Navigation

    Right: opens displayed menu, scrolls forward through the menu, retrieves detailed information. Vertical navigation key: Bottom: Open Settings, scroll downwards in the list. Top: Open Activated features , scroll upwards in the list. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 29: Undoing Actions

    Press the navigation key up. ➔ All the activated functions are now displayed. Retrievable also via menu: Menu > Activated features. Reset Reset the function in question. ➔ The function is now deactivated. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 30: Signals

    Depending on the situation the indicator LEDs either flash or remain steadily lit. State Description Flashes fast Incoming call Flashes slowly Appointment call • New voice message or new text message • Callback Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 31: Supplementary Features

    Functions with Aastra Alarm Server ........

  • Page 32: Making And Answering Calls

    Note: If the phone is unable to find a matching user, List empty will appear on the dis- play. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 33: Dialling From The Phone Book

    • The search function is not affected by upper/lower case and special charac- ters. • When searching in external phone books you must always enter portions of the first and last name and possibly of the town name. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 34 The display jumps to the first entry that begins with R. Scroll through the list until the user you want is displayed. Select the phone number you want. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 35: Dialling From External Phone Books

    • The search function is not affected by upper/lower case and special charac- ters. • When searching in external phone books you must always enter portions of the first and last name and possibly of the town name. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 36: Dialling From The Call List Of Unanswered Calls

    Scroll to Call lists and press the Select Foxkey. Answered calls Scroll to the Answered calls call list and press the Foxkey. ➔ The display shows the list of the last calls. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 37: Dialling With Redial

    Activate the key's second allocated phone number: Press the key twice in quick succession. ➔ The key's second allocated phone number is displayed. Pick up the handset. ➔ The phone number is dialled. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 38: Requesting A Callback

    You can only have 1callback activated at a time and only 1 callback can be expected from you. Your callback request will automatically be cancelled by the system after about half an hour. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 39: To Answer The Callback Request

    • If the user you want to deflect to is busy, the call will not be deflected. The display shows Busy and your phone still rings. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 40: Reject A Call During The Ringing Phase

    If the person rejects your call request or if call waiting is not possible, the call is, depending on the system’s configuration, disconnected (busy tone) or for- warded to a preconfigured destination. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 41: Answering Call Waiting

    End call Ending a current call: Press Foxmenu > Foxkey call. ➔ The first call is terminated. You are now connected with the party who initi- ated the call waiting. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 42: Starting An Announcement

    You can also search in the phone book, last-number redial list or call list for the phone number of the person you are looking for. You can also start the announcement using Menu > Call features > Announce- ment > User/Group. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 43: Receiving An Announcement

    *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgot- ten your PIN, your system administrator can reset it to the default setting. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 44: Using Functions While In A Call

    • If the other user does not answer, you can cancel the enquiry call with Fox- menu Foxkey End call and take back the first call. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 45: Making A Conference Call

    The call party on hold is now included in the call. Note: Depending on the system configuration you may hear an attention tone. Leaving a conference call: Put the handset on-hook. ➔ The other conference parties remain in the call. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 46: Transferring A Call Partner

    Wait for the first ringing tone, then hang up. ➔ The other party is then called directly by your first call partner. Note: Recall: If the other party does not answer, the call comes back to your phone. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 47: Recording A Call

    You can start recording calls in the following situations: • during an active call; • During a conference call (with maximum two participants) • During an incoming/outgoing call • in call preparation; • During dialling with a busy line. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 48 Once the maximum duration is reached (or the memory is full), the recording is stopped and the LED goes off. Call recording overview: You can find the call recording overview in your e-mail box. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 49: Organising Absences From The Desk

    By simply pressing the presence key you can activate a call forwarding uncondi- tional. Note: You can configure the presence key like any other configurable key (see chapter "Configuring keys", page 92). Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 50 3.3 pm. Contact your system administrator for more informa- tion. • All the configuration possibilities for a presence profile can be found in chapter "Configuring presence/presence profile", page Seite 90 Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 51 Enter an internal name or call number and press the presence key. Select the user you want from the phone book or a call list. Press the presence key, then a Team key. ➔ Presence status is displayed. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 52: Absence Information

    Call forwarding to voice mail. 3. Scroll to Voice mail greeting and select Absence information. ➔ The setting is stored. Your caller hears the selected absence information, fol- lowed, if applicable, by time and date. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 53: Forwarding Calls (Call Forwarding)

    56). • You can deactivate forwarding using Menu > Activated features > Reset. • You can also activate forwarding by remote control, see chapter "Setting functions by remote control", page 76. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 54 • You can deactivate forwarding on no reply using Menu > Activated features > Reset. • You can also activate call forwarding by remote control, see chapter "Setting functions by remote control", page 76. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 55: Forwarding To Voice Mail

    • You can deactivate forwarding using Menu > Activated features > Reset. • A new voice message is signalled with a text message on the display and a lit indicator LED in the idle state. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 56: Forwarding To A Message

    <Text message> Select one of the text messages stored in the system and press the Select Fox- key. Adapt or expand the text and confirm with the Foxkey. ➔ Forwarding is activated. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 57: Locking Your Phone

    Select the required type of barring and confirm with the Foxkey. ➔ The phone is now locked; is displayed. ➔ To lock all your phones, execute the function code *33* <PIN> # (see "User’s Guide Function Codes" on the Aastra DocFinder). Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 58: Unlocking Your Phone

    Foxkey. Free ➔ The phone is unlocked. ➔ To unlock all your phones, execute the function code #33* <PIN> # (see "User’s Guide Function Codes" on the Aastra DocFinder). Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 59: Voice Messages And Text Messages

    55. • To find out how to configure a voice mail, refer to the chapter "Configuring voice mail", page or in the "User’s Guide Voice Mail Systems" on the Aastra DocFinder. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 60: Send Text Messages

    You can use one of the text messages stored in the system directly, modify it or create a new text message. Menu Press Foxmenu > Foxkey Menu. Text message Scroll to Text message and press the Select Foxkey. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 61: Read Text Messages

    > Inbox to select the text message and continue as described above. Note: You can select and read a new text message even during an active call using Text message > Inbox. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 62: Functions For Special Situations

    <Phone number> Enter the number of the phone from which you want to pick up the call and confirm with the Foxkey. ➔ You are now through to the caller. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 63 Repeats the alarm. Read Reading the alarm: Press the Read Foxkey. ➔ Displays detailed information; the alarm is not deleted. Delete Deleting the alarm: Press the Delete Foxkey. ➔ Deletes the alarm. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 64: Making A Call On A Third-Party Phone

    The called party's display shows your personal phone number and not the number of the phone from which you are making your call. Any call charges incurred will be charged to you. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 65 Page and confirm with the Foxkey. <Phone number> Enter the phone number f the person to be paged and confirm with the Foxkey. ➔ User is called and receives your phone number. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 66: Answering A General Bell

    This function must be stored under a function key (see chapter "Configuring keys", page 92). Discreet ring In the idle state: Press the function key for Discreet ring. ➔ Discreet call is activated, is displayed. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 67: Tracking A Malicious Call

    92). MCID During a call: Press the function key for MCID. MCID After the call do not hang up: press the function key for MCID while you hear the busy tone. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 68: Activating Personal Call Routing

    Renaming personal call routing: Press Menu > Settings > General > Personal call routing > Modify. Activating ring alone You wan to specify which of your phone shall ring when you receive a call. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 69 • If you intend to use this function notify your call party in advance. <Phone number> 1. Enter the call number of the user you want. 2. Once the busy tone sounds, press key 4. ➔ Silent intrusion is activated. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 70: Free Seating

    > <Call number, PIN> Enter call number and PIN and confirm with the Foxkey. ➔ You are now logged in and can use the free seating phone with your per- sonal settings. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 71 Your system administrator can set a delay (0-60 seconds, depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.

  • Page 72: Functions With Opencount

    Functions with OpenCount OpenCount is a software package used for the call logging management on the communication system. The application can be integrated into your Aastra com- munication system and enables the logging, the administration, and the analy- sis of all call and connection data.

  • Page 73: Functions With Aastra Alarm Server

    Aastra Alarm Server is used. A patient needs help and presses the alarm button. The Aastra Alarm Server sends a visual (e.g.
  • Page 74 42). The differences are as follows: • Direct response can only be used with a specifically configured Aastra Alarm Server. • Direct response can only be triggered using the Direct response Foxkey once an alarm is received. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 75 Your system administrator can set a delay (depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.

  • Page 76: Setting Functions By Remote Control

    *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgot- ten your PIN, your system administrator can reset it to the default setting. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 77: Organisation Within The Team

    92). Press the Team key for the team partner. ➔ The phone number and possibly the name of the team partner appear on the display. The team partner is called. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 78: Substituting For A Team Partner

    Depending on the Team key’s configuration, you are immediately connected with your team partner’s caller as soon as you pick up the handset (see chapter "Store a team partner under a key – team key", page 94). Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 79: Personalizing Your Phone

    Formulating functions..............98 Aastra 5361/Aastra 5361ip...

  • Page 80: Display

    Delete Delete "Wake-up call has expired" Press the Delete Foxkey. ➔ In case of daily wake-up call, the wake-up call status is reset. Otherwise, the wake-up call status is set to OFF. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 81: Setting The Ringing Properties (Audio)

    Louder: Press the + key during the call. Note: The volume cannot be modified if you are in a call in edit mode and if the DTMF mode is activated (see Chapter "Configuring the DTMF mode", page 83). Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 82: Setting The Ringing Properties

    If you do not want to be disturbed during a certain time, you can set your phone not to ring with Suppress ring tone. Deactivated ringing is displayed with Note: Please note that the ringing volume may be reduced if Aastra 5361 is not connected to the power supply. Menu Press Foxmenu, then Foxkey Menu.

  • Page 83: General Settings

    Scroll to General and press the Select Foxkey. DTMF Scroll to DTMF and press the Modify Foxkey. <DTMF setting> Activate or deactivate DTMF and confirm with the Foxkey. ➔ The setting is stored. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 84: Changing The Pin

    Notes: • For each digit entered, the display shows an "*". • You can also change the PIN with function code *47 (see "User’s Guide Func- tion Codes" on the Aastra DocFinder). Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 85 Personalizing your phone Identifying the communication system This phone can be connected to different Aastra communications systems. You can verify to which system your phone is connected to. Menu Press Foxmenu, then Foxkey Menu. Settings Scroll to Settings and press the Select Foxkey.

  • Page 86: Protect Yourself Against Calls

    <Protection setting> Select the required setting and confirm with the Foxkey. ➔ The setting is stored. Note: You can deactivate an activated protection using Foxmenu > Menu > Activated features > FoxkeyReset. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 87: Phone Book Management

    Scroll to Private contacts and press the Select Foxkey. Press Foxmenu > Foxkey New. <Name, phone no.> Enter the user’s name and confirm with the Foxkey. ➔ The contact is now stored. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 88: Configuring Voice Mail

    17). If no personal greeting is activated or if none is available, the global greeting is acti- vated automatically, provided it has been recorded. Contact your system administra- tor for more information. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 89 • To find out how to configure call forwarding to your voice mail, refer to the chapter "Forwarding to voice mail", page 55. • For further information on voice mail refer to the "User’s Guide Voice Mail Systems" on the Aastra DocFinder. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 90: Configuring Presence/Presence Profile

    If you renamed your personal greeting, your greeting name is displayed here. Your caller obtains one of the personal greetings. The time and date are never given in the global greeting and personal greetings. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 91 After you have changed and saved the active presence profile you have to tem- porarily select another presence profile and then reactivate the presence pro- file you want in order to have the settings applied. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 92: Configuring Keys

    <long> To store a phone number under a configurable key/presence key: Press the key and hold it down for a moment. ➔ Display shows choice of key types. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 93 • In addition to the large number of predefined functions you can also write your own function. For more information please refer to the chapter "Function com- mands, function codes", page 98. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 94 Setting possibilities for ringing: • for no ringing tone, for instant ringing tone After10s, After20s ringing tone After30s and confirm with Foxkey. • You can listen to each setting using the Test Foxkey. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 95: Clearing A Key

    With this function you forward incoming calls directly to a different destina- Call forwarding if busy tion if you are busy. For further information refer to chapter "Forwarding calls (Call forwarding)", page 53. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 96 With this function you put your call partner on hold without using a phone Park line as a result. For further information refer to chapter "Parking a call part- ner", page 47. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 97 72. You can charge the charges and call information of your outgoing and PIN call rebook incoming calls to certain projects. For further information refer to chapter "PIN telephony", page 72. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 98: Formulating Functions

    Seize line ("I"), "IR" Dial phone number last dialled ("R") "I201" Seize line ("I") and dial phone number 201 Seize line ("I"), "I*21201X" activate call forwarding unconditional ("*21") to phone number 201, disconnect ("X") Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 99 • You can only activate certain function codes if the same function cannot be obtained via the menu. • The availability of certain function code may be restricted depending on the sys- tem and software version. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 100: Installation And First-Time Operation

    Connect Aastra 5361ip ........

  • Page 101: Equipment Provided

    Telephone connection cable Telephone and handset Handset connection cable Aastra 5361 Stand rest; can also be used as a Quick User's Guide and mounting frame for wall mounting safety information Options Plug-in power adapter Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 102: Setting Up And Mounting The Phone

    • Connect the phone as indicated in chapter "Connect Aastra 5361", page "Connect Aastra 5361ip", page 106. 25° 40° Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 103: Wall Mounting

    Ask your dealer for a list of suppliers for a suitable rib- bon cable (only Aastra 5361ip). • Fit the screws for securing the stand rest and mount the stand rest (Figure A).
  • Page 104 • Disconnect the phone cord and remove. • Carefully pull the stand rest away in the opposite direction. Wall set: • Carefully slide the phone upwards out of the stand rest. • Disconnect the phone cord and remove. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 105: Connect Aastra 5361

    Installation and first-time operation Connect Aastra 5361 Connections Telephone connection Connecting the handset Connecting your phone to the system • Plug the connector on the phone cord on the underside of the phone into the socket with the phone symbol.

  • Page 106: Connect Aastra 5361Ip

    • Plug the connector at the loose end on the underside of the phone into the LAN socket. • Desk installation only: To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 107: Connecting The Power Supply

    • Connect the power supply to the mains power. Logging the IP phone Your system administrator has to prepare the system before you can log on your phone. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 108: Further Information

    Declaration Open Source Software (Aastra 5361ip)........

  • Page 109: Troubleshooting

    Phone calls can be made, but no names are displayed; the key configuration is missing, and the phone does not respond to function commands Restricted mode following a software update without update licence. Note: For all other messages, faults and questions you may have, contact your system administrator. Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 110: Declaration Open Source Software (Aastra 5361Ip)

    Further information Declaration Open Source Software (Aastra 5361ip) About Open Source Software This product contains Open Source Software from third-party suppliers subject to the GNU licence provisions GPL (GNU General Public License) and LGPL (GNU Library/Lesser General Public License). The licence texts for the GPL and LGPL and for the source code of the software sec- tions listed below are available at www.aastra.com/docfinder...

  • Page 111: Communication System And Software Versions

    The corresponding text sections are identified by a letter inside square brackets [a]. The list below indicates which system versions support the relevant features. Contact your system administrator for more information. R2.0 R3.0 Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...

  • Page 112: Index

    Index Communication system ........85 Conference call ...............45 Aastra Alarm Server ............73 Configurable key ............16 Absence information ............52 Configuring: Accessories (Safety information) ........ 6 key ................92 Acknowledging an appointment call .....63 presence ..............90 Actions following an alarm ........63 presence profile ............90 Alarm melodies ...............82...
  • Page 113 Function selection for configurable key ....95 Muting the microphone ..........22 General bell: Navigation key ..............15 Answering a general bell ........66 Number key ..............92 Searching for a user ..........65 GNU licence provisions ..........110 Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 114 Ring off ................82 Ringing speed ..............82 Voice message: playing ................59 Safety information ............6 Volume ................81 Selecting the language ..........83 Volume/cursor keys ............16 Setting up: ..................102 Setting: Wall mounting ............. 103 Aastra 5361/Aastra 5361ip eud-1280/1.2 – R3.0 – 04.2013...
  • Page 115 Conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive1999/5/EC. • all our products are manufactured in conformity with RoHS (2011/65/EU). The product-specific declarations of conformity can be found on the Aastra 400 DocFinder: www.aastra.com/docfinder.

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