Main Messages And Their Remedies - Konica Minolta Bizhub C360 User Manual

9.2 Troubleshooting table

Main messages and their remedies

If any message other than those listed below appears, perform the operation described in the message.
Message
[Originals left on original glass.]
[Paper of matching size is not
available. Select the paper size.]
[Load paper in the bypass tray.]
[The original size cannot be de-
tected. Select the paper size.]
[The image will not fit in the se-
lected paper size. Position the
original in a different orienta-
tion.]
[Cannot be set with Auto Color.]
[The output tray has reached its
capacity. Remove paper from
the tray indicated by
[Enter a login user name and
password, and then touch
[Login] or press [Access].]
[Enter Account Name and pass-
word, and then touch [Login] or
press the [Access] key.]
[Your account has reached its
maximum allowance.]
[The part indicated by
open. Ensure that it is properly
closed.]
[Set Drum Unit and shut all
doors.]
[Install toner cartridge (Y).]
[Set the toner cartridge, and
close all doors.]
[Install the waste toner box and
close all doors.]
[An invalid drum unit is installed.
Set the correct drum unit, and
shut all doors.]
bizhub C360/C280/C220 (Version 3)
Cause
The original has been left on the
Original Glass.
Paper of a suitable size is not
loaded in a paper tray.
Paper of a suitable size is not
loaded in the Bypass Tray.
(1) The original is not positioned
correctly.
(2) An original with a nonstandard
size or with a size too small to be
detected is loaded.
The image does not fit in the pa-
per.
Functions that cannot be used
together are selected.
Copy cannot be performed be-
cause the paper loading capacity
.] of the output tray of the dis-
played Finisher FS-527, Finish-
er FS-529, or Job Separator
JS-505 has reached the maxi-
mum.
User authentication settings
have been configured. Copies
cannot be made unless a user
name and correct password are
entered.
Account track settings have
been configured. Copies cannot
be made unless an account
name and correct password are
entered.
The limit on the number of pages
that can be printed has been
reached.
is Since a machine door or cover is
open or an option is not installed
correctly, the machine is unable
to make copies.
The indicated Drum Unit is not
installed correctly.
The indicated Toner Cartridge
is not installed correctly.
The indicated Toner Cartridge
is not installed correctly.
The Waste Toner Box is not in-
stalled correctly.
The correct Drum Unit is not set.
Remedy
Remove the original from the
Original Glass.
Either select paper of a different
size or load paper of a suitable
size.
Load paper of the appropriate
size into the Bypass Tray.
(1) Position the original correctly.
(2) Select the correct paper size.
Turn the original 90 and load it.
Make copies using only one of
the functions.
Remove all paper from the indi-
cated tray.
Enter the correct user name and
password. (p. 4-9)
Enter the correct account name
and password. (p. 4-9)
Contact the administrator of the
machine.
Make sure that all doors and
covers of this machine and op-
tions are closed securely.
Reinstall each consumable and
replaceable part. Or contact your
service representative.
Reinstall each consumable and
replaceable part. Or contact your
service representative.
Reinstall each consumable and
replaceable part. Or contact your
service representative.
Reinstall each consumable and
replaceable part. Or contact your
service representative.
Reinstall each consumable and
replaceable part. Or contact your
service representative.
9
9-9