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TROUBLESHOOTING
If the ST-2U 2-Port Universal KVM switch is not working properly, consider the suggestions below to see if a solution can be found
•
Verify that all cables are securely connected.
•
Verify that the CPU is connected to a Keyboard port and Video port with the same CPU port number.
•
If a CPU seems to be locked up, press the "CPU SELECT" button a couple of times.
•
If the problem persists, unplug the keyboard and mouse cables (not the CPU keyboard and mouse) from the ST-2U and reconnect
them.
•
Power-up the NTI switch first, then the CPUs.
N
:
OTE
ALWAYS FOLLOW THE POWER
•
If a Compaq Proliant 2000 or non-Intel architecture Unix machine with PS/2 ports (such as HP9000) does not detect a keyboard or
mouse attached when booting, booster cables (VKTINT-1K-1) may be needed for both the keyboard and mouse CPU ports. If
booster cables are used, they must first be connected to both PS/2 keyboard and mouse connectors on the VKTINT-1 adapter cable
that is then connected to the CPU port on the switch.
If the suggestions above have been tried and the NTI ST-2U 2-Port Universal KVM switch is still not functioning properly, a solution to the
problem may be found on our website at http://www.nti1.com in our FAQ (Frequently Asked Questions) section, or, please call us directly
at (800) 742-8324 (800-RGB-TECH) in the US & Canada or (330) 562-7070 (Worldwide) and we'll be happy to assist in any way we can.
Fig. 16
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(SEE PAGE 6).
UP SEQUENCE
11
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