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NTI UNIMUX MULTI-USER KVM SWITCH
TROUBLESHOOTING
Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We
make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this
product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise.
answer is not found in the chart, please check the FAQs (Frequently Asked Questions) at our website at
http://www.networktechinc.com
7070 worldwide.
We will be happy to assist in any way we can.
Problem
No mouse or keyboard
No video
Mouse only moves up and
down on computer(s)
connected to the switch
through a ST-C5USBV
Extender
Mouse not working
properly or at all with SUN
or PS/2 CPU connected
SPECIFICATIONS
Video Connectors
Video Resolution
Video Support
Video Bandwidth
USER Keyboard/Mouse
connectors
Mouse and Keyboard
Compatibility
CPU connectors
CPUs supported
RS232 Connector
Power required
Fuse Protection
Regulatory approval
or contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US & Canada or 1-330-562-
Cause
Cable connections loose
•
Loose video cable
•
Power to monitor OFF
•
Driver communication not correct
between mouse and CPU. Port set
for non-MAC mode
Driver communication not correct
between mouse and CPU. Port set
for MAC mode with a SUN or PS/2
CPU connected.
female 15HD
1900 x 1200 (max.)
SVGA, XGA, VGA most DVI monitors (when used with NTI DVIF-15HDM adapter)
150 Mhz
female USB Type A
most USB mice and keyboards
female USB Type B
Windows USB, SUN USB, MAC USB
male DB9
110 or 220 VAC @ 50-60 Hz at less than 25 watts.
2A, 240VAC
CE (except on desktop units)
Solution
Check all cables for proper connection
•
Check video cable connection
•
Make sure monitor is plugged into live outlet and
•
powered ON
Configure any CPU ports that have a ST-C5USBV connected
for MAC Mode operation (see page 21)
Configure ports correctly. Only MACs or ST-C5USBV
Extender should be connected to port configured as MAC
ports.
40
If the
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