Interface Failure - HP A10500 Series Installation Manual

Check whether the console terminal prompts that the software version is incompatible with the card
2.
in the current slot. If the software version is incompatible with the card, upgrade the software to a
compatible version.
Calculate the overall power consumption, and make sure that your power supplies can provide
3.
enough power. For more information, see the chapter "Appendix B FRUs and compatibility
matrixes."
Check whether the card is fully seated. You can unplug the card, plug it again, and press the
4.
ejector levers inward until the ejector levers touch the panel tightly.
If the switch has empty card slots, plug the card into an empty card slot, and check whether the
5.
card can work properly.
If the failure still exists, contact HP.
6.

Interface failure

The interfaces provided by MPUs and LPUs all have corresponding LEDs. When an interface connected
to the network works properly, the corresponding LED is on.
NOTE:
A management Ethernet interface or XFP interface each has two LEDs, LINK and ACT. The LED in this
section for such an interface refers to the LINK LED. Each interface of any other type has only one LED.
If the LED of an interface connected to the network is off, the interface or the connecting cable may fail.
To troubleshoot the interface:
Make sure that the MPU or LPU where the interface resides works properly. For more information,
1.
see "MPU
Check the cable connection of the interface. For how to correctly connect the cable to an Ethernet
2.
interface with an RJ-45 connector or an optical interface, see the chapter
to the network."
Check if the cable is broken. Use the cable to connect two interfaces of the same type that work
3.
properly. If the LEDs of the two interfaces are on, the cable is normal. Otherwise, the cable fails.
Use a compliant cable to connect the interface. For more information about the compliant cables,
see the chapter
If the interface uses a transceiver module, make sure that the interface type is compatible with the
4.
transceiver and that the transceiver is compatible with the cable. For more information, see the
chapter
If the interface uses a transceiver module, make sure that the current transceiver works properly by
5.
replacing a normal transceiver.
If the interface is a combo interface (which contains a fiber and a copper port), make sure that the
6.
port used for connection is activated for the combo interface. Then, use the combo enable { copper
| fiber } command to activate the port, and check the LED.
failure" or "LPU and switching fabric module
"Appendix D Cables."
"Appendix B FRUs and compatibility
failure."
matrixes."
42
"Connecting your switch