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Interlogix TruVision 10 User Manual

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TruVision NVR 10 User
Manual
P/N 1072766B-EN • REV 1.0 • ISS 09MAY14

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Summary of Contents for Interlogix TruVision 10

  • Page 1 TruVision NVR 10 User Manual P/N 1072766B-EN • REV 1.0 • ISS 09MAY14...
  • Page 2 Copyright © 2014 United Technologies Corporation. All rights reserved. Interlogix is part of UTC Buildings & Industrial Systems, a unit of United Technologies Corporation. All rights reserved. Trademarks and Trade names used in this document may be trademarks or registered patents trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Content Chapter 1 Product overview 1 Installation environment 1 Default settings to access the device 2 Chapter 2 Installation 5 Installation environment 5 Unpacking the TVN 10 and its accessories 6 Back panel 6 Monitor connections 8 Audio inputs and output 8 Brackets 8 Chapter 3 Getting started 9...
  • Page 4 Chapter 7 Network settings 45 General network settings 45 PPPoE setup 46 DDNS setup 47 NTP server setup 48 Email setup 49 FTP server setup to store snapshots 50 SNMP setup 50 UPnP setup 50 Remote alarm host setup 51 Multicast setup 52 Server and HTTP ports setup 52 RTSP service port setup 53...
  • Page 5 Configuring time and date 80 Chapter 11 Controlling a PTZ camera 83 Calling up presets, tours and shadow tours 83 Setting and calling up presets 84 Setting and calling up preset tours 86 Setting and calling up a shadow tour 88 Chapter 12 Playing back a recording 89 Overview of the playback window 89...
  • Page 6 Using the web browser to configure the device 124 Searching and playing back recorded video 127 Searching for event logs 128 Text overlay 129 Controlling a PTZ dome camera 129 Appendix A Specifications 131 Appendix B Port forwarding information 135 Appendix C Maximum pre-recorded times 137 Appendix D...

  • Page 7: Product Overview

    Chapter 1 Product overview Installation environment The TruVision NVR 10 is a versatile, user-friendly embedded network video recorder (NVR) allowing end-users to record up to 16 cameras with a maximum total input bandwidth of 20/40/80 Mbps for 4, 8, and 16 channels, while providing integration with the UTC portfolio of security solutions, and offering a seamless product experience within the TruVision brand.

  • Page 8: Default Settings To Access The Device

    Chapter 1: Product overview Figure 1: Example of a possible TVN 10 system configuration Default settings to access the device Default user names and passwords See Table 1 below for the list of default user names and passwords. Go to Chapter 15 “User management”...
  • Page 9 Chapter 1: Product overview Default network settings The default values for TVN 10 network settings are: • IP address - 192.168.1.82 • Subnet mask - 255.255.255.0 • Gateway address - 192.168.1.1 • Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80...
  • Page 10 Chapter 1: Product overview TruVision NVR 10 User Manual...

  • Page 11: Installation

    Chapter 2 Installation This section describes how to install the TVN 10 unit. Installation environment When installing your product, consider these factors: • Ventilation • Temperature • Moisture • Chassis load Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

  • Page 12: Unpacking The Tvn 10 And Its Accessories

    Chapter 2: Installation Unpacking the TVN 10 and its accessories When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier.
  • Page 13 Chapter 2: Installation Figure 2: Back panel connections Four-channel model: Eight-channel PoE model: 1. Embedded PoE ports to connect up to eight IP 6. Connect to an HDTV. The HDMI connection cameras (depending on model). supports both digital audio and video. 2.

  • Page 14: Monitor Connections

    Chapter 2: Installation Monitor connections Connect the unit to a monitor via an appropriate cable with the VGA/HDMI connector. See Figure 2 on page 7 for connecting a monitor to a TVN 10. The TVN 10 supports at least 1024 × 768 / 60 Hz resolution. Adjust your monitor accordingly to this resolution.

  • Page 15: Getting Started

    Chapter 3 Getting started Turning on and off the NVR Before starting the power up process, connect the monitor to the VGA/HDMI interface. Otherwise, you will not be able to see the user interface and operate the device. The NVR auto-detects the video mode (PAL or NTSC) on startup. The TVN1004c, TVN1008, and TVN1016 equipped with an external 12 VDC.

  • Page 16: Using The Setup Wizard

    Chapter 3: Getting started Using the setup wizard The NVR has an express installation wizard that lets you easily configure basic NVR settings when first used. It configures all cameras simultaneously. The configuration can then be customized as required. By default the setup wizard will start once the NVR has loaded. It will walk you through some of the more important settings of your NVR.
  • Page 17 Chapter 3: Getting started Note: The system time and date are visible in the window. However, they do not appear in recordings. Click Next to move to the next page, or Previous to return to the previous page. 7. Network configuration: Configure your network settings such as the NIC type, Enable or Disable DHCP, IP address, subnet mask, default gateway, and UPnP.
  • Page 18 Chapter 3: Getting started 9. Adding IP Camera: Click Search to find any online cameras. Select the IP camera to be added, enter User name and Admin password, and then click the button. Click, Next move to the Recording Configuration window. 10.
  • Page 19 Chapter 3: Getting started Click Finish to exit the Wizard. The NVR is now ready to use. TruVision NVR 10 User Manual...
  • Page 20 Chapter 3: Getting started TruVision NVR 10 User Manual...

  • Page 21: Operating Instructions

    Chapter 4 Operating instructions Controlling the TVN 10 There are several ways to control the NVR: • Front panel control • Mouse control • IR remote control • TVK-800 keypad control (soon to be released) • Web browser control You can use your preferred control method for any procedure, but in most cases we describe procedures using mouse terminology.
  • Page 22 Chapter 4: Operating instructions Figure 4: Front panel Table 2: Front panel elements Name Description Live view button Switch to live view mode. Playback buttons See Table 3 on page 17 for a detailed description of all these buttons for different tasks. Reverse: In live view mode, use to play back the earliest video.
  • Page 23 Chapter 4: Operating instructions Name Description selected item. In PTZ mode, delete a selected key point. In Log Search mode, display the details of a log file in Log Search result. Seq: In Live View mode, start/stop sequencing cameras on the current monitor.

  • Page 24: Using The Mouse

    Chapter 4: Operating instructions Task Button Button function Reverse Press to play back a camera in reverse direction. In Picture Playback mode, view pictures in reverse direction. Pause In Playback mode, stop playback. Play In Playback mode, play back a camera in the forward direction. Pause mode Direction The left and right buttons are used to jump recorded video...

  • Page 25: Using The Ir Remote Control

    Chapter 4: Operating instructions Table 4: Mouse buttons Item Description Left button Single-Click Live view: Select a camera to display the quick access toolbar (see “Accessing frequently used commands” on page 74). Menu: Select a component of a menu, such as a button or an input field.
  • Page 26 Chapter 4: Operating instructions Figure 5: IR remote control Item Description 1. Alarm Acknowledge an alarm. 2. Device Enable/disable the IR remote control to control the TVN 10. 3. Numeric buttons Select a camera, and enter a number in a menu option. 4.

  • Page 27: Using A Keypad

    Chapter 4: Operating instructions Item Description 14. Focus + and - Use to control focus of camera lens. 15. Playback control Use to control playback (Rewind, Pause, Play, and Fast Forward). 16. Search Open the Search menu. 17. Replay Replay the selected file from the beginning. 18.

  • Page 28: Menu Overview

    Chapter 4: Operating instructions Menu overview The TVN 10 has an icon-driven menu structure that allows you to configure the unit’s parameters. Each command icon displays a window that lets you edit a group of settings. Most menus are available only to system administrators. The window is divided into three sections.
  • Page 29 Chapter 4: Operating instructions Icon Name Description Camera management Configures camera settings including OSD display, motion detection, privacy masking, video image adjustments, video loss, and copy settings to other cameras. See Chapter 9 “Camera settings” on page 63. Video schedule Configures recording settings including recording schedules, record quality, auto delete mode, and recording mode.

  • Page 30: Using The Soft Keyboard

    Chapter 4: Operating instructions Using the soft keyboard A keyboard will appear on-screen when you need to enter characters in a screen option. Click a key to input that character. Figure 7: The soft keyboard Description of the keys in the soft keyboard: Switch to lowercase/uppercase Space Exit the soft keyboard...

  • Page 31: Recording Settings

    Chapter 5 Recording settings This chapter provides instructions on how to define the recording settings of your NVR. This chapter covers how you can configure your initial recording settings, schedule recordings, protect your recorded files, and set up your HDD for redundancy. Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu (see “Controlling live view mode”...
  • Page 32 Chapter 5: Recording settings 2. Select the camera you want to configure. 3. Configure the following recording settings (options available depend on the camera model): • Encoding Parameters: Select one of the stream types: Mainstream (TL-Hi) (default), Mainstream (TL-Lo), Mainstream (Event), Mainstream (Alarm), or Substream.

  • Page 33: Configuring Recording Schedules

    Chapter 5: Recording settings • Post-record: This is the time the camera continues to record after the scheduled time or event. Select the time in seconds to stop post-recording after the scheduled time or event. • Expired Time (day): Select the number of days after which recorded video from the specified camera is permanently deleted from the HDD.

  • Page 34: Daily Schedules

    Chapter 5: Recording settings Figure 8: Description of the Schedule window 1. Camera. Select a camera. 2. Schedule time. Represents the 24-hour cycle during which a schedule is selected. 3. Schedule day. There are seven days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue), Wednesday (Wed), Thursday (Thu), Friday (Fri), and Saturday (Sat).

  • Page 35: Holiday Schedules

    Chapter 5: Recording settings 4. Click Edit. The following window is displayed: 5. Select the day of the week for which you want to set up the schedule. You can define a schedule for each day of the week. 6. Set the start and end time for recording (by default, All Day is selected).

  • Page 36: Manual Recording

    Chapter 5: Recording settings A holiday period can be scheduled for a particular day or as a block of days. To set up a holiday recording schedule: 1. From the menu toolbar, click Display Mode Settings > Holiday. 2. Select a holiday period from the list and click Edit to modify the settings.

  • Page 37: Motion Detection Schedules

    Chapter 5: Recording settings There are two ways to start and stop a manual recording: • Use the quick access toolbar You can start/stop manual recording for each camera individually. Position the cursor over a camera image and left- click the mouse to display the quick access toolbar.

  • Page 38: Locking And Unlocking Recorded Files

    Chapter 5: Recording settings Locking and unlocking recorded files Lock files to protect them against being overwritten or deleted. To lock or unlock a recorded file: 1. In live view enter the video search window by pressing the Search button on the front panel or remote control, and then enter Advanced Search.

  • Page 39: Configuring Redundant Recording

    Chapter 5: Recording settings Setting the HDD to read-only When you set an HDD to read-only, recorded video files cannot be written to the HDD. If multiple HDDs are used, the NVR automatically records to the next HDD not set to read-only To set an HDD to read-only: 1.
  • Page 40 Chapter 5: Recording settings Note: You must set the storage mode of the HDD to Group before configuring redundancy. See “Setting up HDD groups” on page 58 for more information. To set up HDD redundancy: 1. Set which cameras will be recorded on which HDD. From the menu toolbar, click System Settings >...

  • Page 41: Alarm Settings

    Chapter 6 Alarm settings This chapter describes setting up how the system will respond when an alarm is triggered. Description of alarm notification types When setting up the rules for alarm detection, you can specify how you want the NVR to notify you about an alarm or event.

  • Page 42: Setting Up Motion Detection

    Chapter 6: Alarm settings buzzer sounds for both system and camera alarms. Select Alarm Settings > Advanced Settings and select a buzzer time limit for the system and camera alarms. Default is Constant. Setting up motion detection Motion detection is one of the most important features of a NVR. The NVR can be set up to trigger an alarm if it detects motion and to record it.
  • Page 43 Chapter 6: Alarm settings Click Full screen to activate the whole window or Clear to clear the window. Note: The motion grid is sensitive to motion during configuration. 5. Set the sensitivity level. Drag the Sensitivity scroll bar to the desired sensitivity level. The highest value is on the right of the bar.

  • Page 44: Setting Up System Notifications

    Chapter 6: Alarm settings 8. Select the response method to motion detection. Click the Linkage Action tab to define the method by which you want the NVR to notify you of the alarm. See “Description of alarm notification types” on page 35 for the list of methods available.

  • Page 45: Setting Up External Alarms

    Chapter 6: Alarm settings To set up system notifications: 1. Click the Alarm settings icon in the menu toolbar and select Notification. 2. Select an exception type and check one or more response options: Audible warning, notify surveillance center, send email, and trigger alarm output. Click Apply to save the settings.
  • Page 46 Chapter 6: Alarm settings 6. Select the arming schedules for the external alarm. In the Settings window, click the Arming Schedule tab, and select the day of the week and the time periods during the day when an alarm input can be detected. You can schedule up to eight time periods in a day.

  • Page 47: Clearing Alarm Outputs Manually

    Chapter 6: Alarm settings The time out setting lets you define how long a signal remains active after the alarm has ended. If you select “Manually Clear”, the signal remains active until it is manually acknowledged by pressing the alarm button on the front panel or remote control (see “Clearing alarm outputs manually”...

  • Page 48: Detecting Video Loss

    Chapter 6: Alarm settings Detecting video loss Video may be lost if the video cable or camera develop a fault or are damaged. You can set up the NVR to detect video loss and trigger a system notification. To setup video loss detection: 1.
  • Page 49 Chapter 6: Alarm settings 5. Select the tamper detection sensitivity level by clicking the sensitivity scroll bar. Higher sensitivity is to the right of the bar. 6. Select the arming schedules for the tamper. Click the Rule button. In the Rule window, click the Arming Schedule tab and select the day of the week and the time periods during which tamper can be...
  • Page 50 Chapter 6: Alarm settings TruVision NVR 10 User Manual...

  • Page 51: Network Settings

    Chapter 7 Network settings You must configure your NVR’s network settings before using it over the network. The NVR must have access to the internet when configuring the network settings. Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your NVR requires specific IP addresses or port numbers.

  • Page 52: Pppoe Setup

    Chapter 7: Network settings Option Description NIC type The network interface card (NIC) is a device used to connect the NVR to a network. Select the NIC type used from the drop-down list: 10M Half-dup, 10M Full-dup, 100M Half-dup, 100M Full-dup, 1000M Full-dup, or 10M/100M/1000M self-adaptive (Default).

  • Page 53: Ddns Setup

    Chapter 7: Network settings To configure PPPoE settings: 1. From the menu toolbar, click General Network Settings > PPPoE. 2. Check the enable PPPoE box. 3. Enter your user name and password and confirm the password. 4. Click Apply to save the settings. 5.

  • Page 54: Ntp Server Setup

    Chapter 7: Network settings To set up DDNS: 1. From the menu toolbar, click Network Settings > DDNS. 2. Check the Enable DDNS box to enable the feature. 3. From DDNS type, select one of the DDNS types listed: • ezDDNS: Enter the host name or click Apply to obtain it.

  • Page 55: Email Setup

    Chapter 7: Network settings • NTP Port: Port of the NTP server. 4. Click Apply to save the settings. 5. Click Back to return to live view, or continue configuring the NVR settings. Email setup Your NVR can send email notifications of alarms or notifications through the network. Note: Ensure that the DNS address has been set up correctly beforehand.

  • Page 56: Ftp Server Setup To Store Snapshots

    Chapter 7: Network settings FTP server setup to store snapshots You can upload your snapshots to an FTP server for storage. Note: It is not possible to stream video to an FTP site. To configure the FTP server settings: 1. From the menu toolbar, click Network Settings >...

  • Page 57: Remote Alarm Host Setup

    Chapter 7: Network settings Automatic mapped type: The NVR automatically uses the free ports available that were set up in the Network Settings menu. Manual mapped type: You enter the particular external port settings and IP addresses required to connect to the desired router. To enable UPnP: 1.

  • Page 58: Multicast Setup

    Chapter 7: Network settings 3. Click Back to return to live view, or continue configuring the network settings. Multicast setup Setting up multicasting resolves limitation issues when streaming videos through a network access device. A multicast address spans the Class-D IP range of 224.0.0.0 to 239.255.255.255.

  • Page 59: Rtsp Service Port Setup

    Chapter 7: Network settings To change the default ports: 1. From the menu toolbar, click Network Settings > More Settings. 2. Enter the new Server Port and HTTP Port values. 3. Click Apply to save the settings. 4. Click Back to return to live view, or continue configuring the NVR settings.

  • Page 60: Checking Network Status

    Chapter 7: Network settings Checking network status You can easily check network traffic in order to obtain information about the NVR such as its linking status, MTU, sending/receiving rate, MAC address, and NIC type. The Net Detect page shows the network traffic between the TVN 10 and your local network.

  • Page 61: Exporting Network Packet Data

    Chapter 7: Network settings 3. The latest information is displayed on the bandwidth used by remote live and playback as well by Net Receive Idle and Net Send Idle. Click Refresh to update the information. Exporting network packet data When the NVR is connected to a network, you can export the test results to a USB- flash drive, CD-RW, and other local backup devices.
  • Page 62 Chapter 7: Network settings TruVision NVR 10 User Manual...

  • Page 63: Storage Management

    Chapter 8 Storage management This chapter describes how to handle HDDs. Initializing HDDs The in-built HDD must be initialized before it can be used. You can also re-initialize the HDD. However, all data on the HDD will be destroyed. To initialize an HDD: 1.

  • Page 64: Setting Up Hdd Groups

    Chapter 8: Network settings To allocate the maximum recording and snapshot capacities on an HDD: 1. Click System Settings > > Storage Mode. 2. Under Mode, select Quota. 3. Select a camera whose storage capacity you want to change and enter the values in GB for maximum record capacity and maximum picture capacity.

  • Page 65: Setting The Hdd Property

    Chapter 8: Network settings 3. Under Record on HDD Group, select the HDD group number. 4. Check the channels to be added to this group. Note: By default, all channels belong to HDD group 1. 5. Click Apply to save the settings. 6.

  • Page 66: Checking Hdd Status

    Chapter 8: Network settings Checking HDD status You can check the status of any of the installed HDDs on the NVR at anytime. To check the status of an HDD: 1. From the menu toolbar, click System Settings > HDD. 2.

  • Page 67: Bad Sector Detection

    Chapter 8: Network settings To view the S.M.A.R.T. information of an HDD: 1. From the menu toolbar, click System Settings > HDD> S.M.A.R.T. Settings. 2. Select the HDD whose data you want to see. A detail listing of the S.M.A.R.T. information is displayed.
  • Page 68 Chapter 8: Network settings Figure 10: Bad sector detection window To set up an HDD group: 1. From the menu toolbar, click System Settings > > Bad Sector Detection. 2. Select the HDD you want to test. 3. Select whether you want to do a key sector detection or a full detection, and click Detect.

  • Page 69: Camera Settings

    Chapter 9 Camera settings This chapter describes how to configure the IP cameras. The TVN 10 can support up to 16 network cameras. The number of cameras supported depends on the NVR model and available bandwidth. Cameras supported The NVR fully supports TruVision and UltraView IP cameras as well as TVE encoders. It is compliant with the latest versions of ONVIF and PSIA for open standard connectivity.
  • Page 70 Chapter 9: Camera settings Plug and play cameras are configured automatically with default settings (see Appendix D “Default menu settings” on page 139). When adjusting the settings of a plug and play IP camera, the settings remain in place until the camera is disconnected and reconnected.

  • Page 71: Configuring The Camera Osd Settings

    Chapter 9: Camera settings To automatically add an IP camera: 1. From the menu toolbar, click Camera Management > Camera. 2. Click Search to locate any IP cameras located in the NVR LAN. When the search is complete, a list of the available cameras is shown. 3.

  • Page 72: Setting Up Privacy Masking

    Chapter 9: Camera settings To configure the OSD settings: 1. From the menu toolbar, click Camera Management > OSD. 2. Enter a name for the camera, if required. The name can have up to 32 alphanumeric characters. 3. Check the Display Name, Display Date, and Display Week boxes to display the camera name, date, and week on-screen.

  • Page 73: Adjusting Video Image Settings

    Chapter 9: Camera settings 4. Set up the mask area. Up to four areas can be set. Using the mouse, click and drag a privacy-mask box in the camera view window over the desired area. You can set up to four areas for privacy masking. Masked areas are dimmed and outlined in four different colors.

  • Page 74: Watermarking

    A restricted access camera is not displayed on screen when no user is logged in. Instead a person walking by sees a black screen with the Interlogix logo. See Figure 12 below. Figure 12: Example of a restricted-access camera image To set up a camera for restricted access view: 1.

  • Page 75: Poe Power Budget

    Chapter 9: Camera settings PoE power budget It is important when installing IP cameras to calculate the total power consumption required so that it is less than the power budget of the NVR switches. The NVR lets you easily track on-screen the current and remaining power consumption for all cameras directly connected to its switches.
  • Page 76 Chapter 9: Camera settings To display the PoE power consumption information: 1. From the menu toolbar, click Camera Management > Camera > Setup. 2. Select the PoE type required for each camera: No PoE, PoE-af, PoE-at, or 15.0 W. 3. Click Apply to save the settings and then click Back...

  • Page 77: Chapter 10 Live View

    Chapter 10 Live view Description of live view Live view mode is the normal operating mode of the unit where you watch live images from the cameras. The NVR automatically enters into live view mode once powered up. On the viewer, you can see the current date and time, camera name, and whether a recording is in progress.

  • Page 78: Video Output

    Chapter 10: Live view Video output The NVR can be connected to up to two monitors, one VGA and one HDMI. However, the same image is displayed when two monitors are connected. Audio output The HDMI monitor connector on the back panel outputs both video and audio signals. There is an audio output on the back panel for speakers.

  • Page 79: Multiview Format

    Chapter 10: Live view Item Name Description Previous Screen Displays the previous camera. Next screen Displays the next camera. Start Sequence Turn on sequence mode. The window automatically sequences between cameras. See “Viewing in multiview” on page 73. Go to Menu > Display Mode Settings > Layout > Dwell Time to set up. Playback Playback the recorded video of the current day from the selected camera.

  • Page 80: Sequencing Cameras

    Chapter 10: Live view To select a multiview format: 1. Press the Display button on the front panel to cycle through different display formats. You can also right-click the mouse and select Multi Camera from the menu. Select the desired multiview display layout. Sequencing cameras The sequencing feature allows a camera to be displayed briefly on screen, before advancing to the next camera in the sequence list.
  • Page 81 Chapter 10: Live view Figure 16: Quick access toolbar Table 9: Description of the quick access toolbar icons Icon Description Freeze: Freeze the live image of the selected camera. Although the image pauses, time and date information does not. The system clock continues to run. Manual Recording: Start/stop manual recording.

  • Page 82: Configuring Live View

    Chapter 10: Live view Icon Description Close: Close the shortcut toolbar. Digital zoom You can easily zoom in or out of a camera image in live view mode and playback using the digital zoom command. The zoom command magnifies the camera image at least 16 times.
  • Page 83 Chapter 10: Live view Figure 18: Layout window Table 10: Description of the layout window Submenu name Description General tab 1. Video Output Interface VGA/HDMI monitor is displayed. VGA and HDMI output from the same port. 2. Window Segmentation Select which multiview layout will be default in live view mode.
  • Page 84 Chapter 10: Live view Changing the camera sequence The cameras are sequenced in numeric order by default. You can change the sequence order of the cameras for all monitors. You can switch the channel of a camera with that of another camera in the system. This lets you, for example, have the images of camera 1 appear on channel 10, and the images of camera 10 appear on channel 1.

  • Page 85: General Settings

    Chapter 10: Live view General settings Use this window to configure the monitor image, GUI language, login password requirement, monitor resolution as well as to configure the NVR name and address. See Figure 20 below. The NVR can support NTSC or PAL video output. The video format is auto detected. The changes are immediately implemented once Apply is clicked to save the settings.

  • Page 86: Configuring Time And Date

    Chapter 10: Live view Figure 21: Monitor Setup window: More Settings Table 12: Description of the Monitor Setup window: More Settings Option Description Output Mode Define the desired output mode. Select one of the options from the drop-down list: Standard, Bright, Soft, or Vivid.
  • Page 87 Chapter 10: Live view The start and end time of daylight saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 22 below for the Time settings window. Figure 22: Time and date settings window Table 13: Description of the time and date settings window Option Description...
  • Page 88 Chapter 10: Live view To set up the system time and date: 1. From the menu toolbar, click Display Mode Settings > Time. 2. Modify the settings to the desired values. 3. Click the Apply button to immediately implement the changes. TruVision NVR 10 User Manual...

  • Page 89: Chapter 11 Controlling A Ptz Camera

    Chapter 11 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel, the keypad, and IR remote control as well as using the PTZ control panel accessed with the mouse. Access to PTZ commands may require a password. Calling up presets, tours and shadow tours When in live view you can quickly call up the list of existing presets, preset tours, and shadow tours by using the front panel, remote control, mouse, and keypad.

  • Page 90: Setting And Calling Up Presets

    Chapter 11: Controlling a PTZ camera Figure 23: PTZ control panel Table 14: Description of the PTZ control panel Name Description 1. Directional pad/auto- Controls the movements and directions of the PTZ. Center button is used scan buttons to start auto-pan by the PTZ dome camera. 2.
  • Page 91 Chapter 11: Controlling a PTZ camera Figure 24: PTZ configuration window Table 15: Description of the PTZ configuration window Name Description Save Preset Saves preset. Call Preset Calls up pre-existing preset. Shadow Tour Start recording the shadow tour. toolbar Save the shadow tour. Start the selected shadow tour.

  • Page 92: Setting And Calling Up Preset Tours

    Chapter 11: Controlling a PTZ camera 3. Check Save Preset and select a preset number. The preset is enabled and stored in the camera. If the desired preset number is larger than the 17 numbers listed, click […]. The Preset window appears. Select a preset number by scrolling through the list of available presets and click the button to save changes.
  • Page 93 Chapter 11: Controlling a PTZ camera To set up a preset tour: 1. From the menu toolbar, click PTZ Settings > General. 2. Select the preset tour number. 3. In the preset tour toolbar, click to add a step to the preset tour. The Step pop-up window appears.

  • Page 94: Setting And Calling Up A Shadow Tour

    Chapter 11: Controlling a PTZ camera Setting and calling up a shadow tour The shadow tour command remembers the manually-controlled PTZ dome camera movement track. One shadow tour can be set up for each PTZ dome camera. Note: The PTZ dome camera used must be able to support a shadow tour command. To set up a shadow tour: 1.

  • Page 95: Playing Back A Recording

    Chapter 12 Playing back a recording The NVR lets you quickly locate and play back recorded video. There are four ways to play back video:  Instant playback of the most recently recorded video  24-hour playback of the day’s recorded video ...
  • Page 96 Chapter 12: Playing back a recording Figure 25: Playback window (24-hour playback shown) 1. Playback viewer. 5. 24-hour playback progress bar: This bar displays how much of the 24-hour period has 2. Camera panel. Select the cameras for been recorded. playback.
  • Page 97 Chapter 12: Playing back a recording Figure 26: Playback control toolbar (Search playback example shown) Item Description Audio and video control toolbar: Audio on/off. Start/stop a video clip during playback. Sections of a recording can be saved to an external storage device. Add default bookmark.

  • Page 98: Playback Pop-Up Menu

    Chapter 12: Playing back a recording Item Description Timeline: Allows you to jump forwards or backwards in time. The timeline moves left (oldest video) to right (newest video). Click a location on it for where you want playback to start. In 24-hour playback the cursor shows the actual time.

  • Page 99: 24-Hour Playback

    Chapter 12: Playing back a recording To instantly replay recorded video: 1. In live view mode left-click the mouse on the desired camera image. The quick access toolbar appears. Click Instant Playback. 2. Click the Channel icon and select the desired camera from the drop-down list. Click OK.

  • Page 100: Playback Speed And Skip Time

    Chapter 12: Playing back a recording 4. Click Exit to return to live view. – Or – Right-click the mouse and click Exit from the mouse menu to return to the previous window. • Using the front panel: 1. Select the camera for playback and press the Play button.

  • Page 101: Searching Recorded Video

    Chapter 12: Playing back a recording Searching recorded video You can easily search and play back recorded videos by time, events, bookmarks, and snapshots. The Search window has four submenus that allow you to carry out different searches by theme: Search type Description Normal...

  • Page 102: Playing Back Recordings By Time And Video Type

    Chapter 12: Playing back a recording Playing back recordings by time and video type You can search recorded video by time and video type, such as continuous recordings, motion, alarms, and all recordings. Video can be played back simultaneously across several cameras.

  • Page 103: Playing Back Recordings By Event

    Chapter 12: Playing back a recording Playing back recordings by event You can search recorded video by event type: motion, and alarm input. Video can be played back simultaneously across several cameras. To play back search results: 1. In live view mode right-click the mouse and in the mouse menu select Advanced Search >...

  • Page 104: Creating And Playing Back Bookmarked Recordings

    Chapter 12: Playing back a recording Creating and playing back bookmarked recordings You can bookmark the important scenes in a recorded file for later reference. Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file. There are two types of bookmarks: •...

  • Page 105: Slideshow Of Snapshots

    Chapter 12: Playing back a recording Slideshow of snapshots You can search video snapshots. See “Accessing frequently used commands” on page 74 on how to create snapshots. To play back snapshot search results: 1. In live view mode right-click the mouse and in the pop-up menu select Advanced Search >...

  • Page 106: Playing Back Frame-By-Frame

    Chapter 12: Playing back a recording To play back video from the system log: 1. From the menu toolbar, click System Settings > Search. 2. Select the search start and end times. 3. Under Major Type Minor Type, select an option from the drop-down list. The minor type list of options available depends on the option selected under major type.

  • Page 107: Digital Zoom In Playback

    Chapter 12: Playing back a recording Digital zoom in playback You can easily zoom in on an image during playback to see it in greater detail. There are two ways to do digital zoom in playback. To digitally zoom-in during playback: 1.
  • Page 108 Chapter 12: Playing back a recording TruVision NVR 10 User Manual...

  • Page 109: Archiving Recorded Files

    Chapter 13 Archiving recorded files Archive recorded files on an external device such as a USB flash drive, USB HDDs, or an external USB CD/DVD burner. Files can also be archived remotely to a web browser, or an SDK such as TruVision Navigator. You can archive up to 12GB in file size or 24 hours of video.
  • Page 110 Chapter 13: Archiving recorded files Note: If there is a capacity limitation on the backup device, only the most recent files will be backed up. A message will appear to confirm when the download is complete. Exporting recorded files to a backup device You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving.
  • Page 111 Chapter 13: Archiving recorded files Item Function Description Play Click to play selected file. Free space Free space available on the backup device is displayed. Lock disc Select to prevent other files being recorded onto the disc. New folder Create a new folder on the backup device. Files from the NVR can be archived to a specific folder.

  • Page 112: Creating And Archiving Video Clips

    Chapter 13: Archiving recorded files Creating and archiving video clips You can save important scenes in a recorded file for later reference by creating video clips of selected portions of the file during playback. When an intruder, for example, crosses in front of several cameras you can save the video clip of the intruder’s path across these cameras in a single file.

  • Page 113: Managing Backup Devices

    Chapter 13: Archiving recorded files 5. Click Archive. Export starts immediately. 6. When completed, click OK. Click Cancel to return to the previous window. Managing backup devices You can manage backup devices from the Export window (see Figure 29 on page 104.) The Export window allows you to: •...
  • Page 114 Chapter 13: Archiving recorded files TruVision NVR 10 User Manual...

  • Page 115: Nvr Management

    The firmware upgrade file is labeled tvn10.dav. To update the system firmware using a USB device: 1. Download the latest firmware on to a USB from our web site at: http://www.interlogix.com/library - Or - www.utcfssecurityproductspages.eu/videoupgrades 2. Connect the USB device to the NVR.

  • Page 116: Restoring Default Settings

    Chapter 14: NVR management 6. When the upgrade process is completed, the NVR reboots automatically. To update the system firmware via an FTP server: For engineering purposes only. Restoring default settings To restore all parameters to default factory settings: 1. From the menu toolbar, click System Settings >...
  • Page 117 Chapter 14: NVR management Figure 30: System information (Network window shown) To view system information: 1. From the menu toolbar, click System Settings > System Information. 2. To view device information, click the Device Info tab. You can view the device name, model, serial number, firmware version, and encoding version.

  • Page 118: Searching System Logs For Events

    Chapter 14: NVR management Searching system logs for events Many events of the NVR, such as operations, alarms, and notifications, are logged in the system logs. See Figure 31 below. The system log also provides a much wider range of options for playback than Advanced Search, which deals with video detection and alarms only.
  • Page 119 Chapter 14: NVR management Table 16: Major and minor event type categories Major Types Minor Types Alarm Alarm Input, Alarm Output, Start Motion Detection, Stop Motion Detection, Start Video Tampering Detection, Stop Video Tampering Detection Exception Video Loss Alarm, Illegal Login, HDD Full, HDD Error, IP Conflicted, Network Disconnected, Record/Capture Exception, IP Camera Disconnected, IP Camera Address Conflicted, PoE Power Overload Operation...
  • Page 120 Chapter 14: NVR management TruVision NVR 10 User Manual...

  • Page 121: Chapter 15 User Management

    Chapter 15 User management By default the NVR comes with three user accounts: an Administrator account, an Operator account and a Guest account. These accounts provide multiple levels of access and functionality. See Table 17 below for a description of the different user accounts.

  • Page 122: Customizing A User's Access Privileges

    Chapter 15: User management To add new users: 1. From the menu toolbar, click User Management. 2. Click to enter the Add User window. 3. Enter the new user’s name and password. Both the user name and password can have up to 16 alphanumeric characters. 4.
  • Page 123 Chapter 15: User management Remote configuration settings: • Remote Log Search: Remotely view logs that are saved on the NVR. • Remote Parameter Settings: Configure parameters as well as import/export configuration files. • Remote Camera Management: Remotely add, delete, and edit IP cameras. •...

  • Page 124: Deleting A User

    Chapter 15: User management 3. Select the desired options for local configuration, remote configuration, and camera configuration. 4. Click Apply to save the settings. 5. Click the button to return to the previous window. 6. Click Back to return to live view. Deleting a user Only a system administrator can delete a user.

  • Page 125: Changing The Admin Password

    Chapter 15: User management Changing the Admin password The administrator’s password can be changed in the User Management menu. Click Change Password tab and enter the new information. The administrator’s MAC address can be changed here too. Once completed, click Apply to save the settings.
  • Page 126 Chapter 15: User management TruVision NVR 10 User Manual...

  • Page 127: Using The Web Browser

    Chapter 16 Using the web browser This chapter describes how you can use the web browser interface to configure the device, play back recorded video, search through event logs, and control a PTZ dome camera. You can also specify settings on the web browser interface to optimize video playback and recording performance when operating in a low or limited bandwidth environment.

  • Page 128: Accessing The Web Browser

    Chapter 16: Using the web browser Accessing the web browser To access the TVN 10, open a web browser and enter the IP address assigned to the TVN 10, as a web address. On the logon window, enter the default user ID and password.
  • Page 129 Chapter 16: Using the web browser Figure 32: Live view in the web browser interface Table 18: Description of live view in the web browser Item Name Description Camera View video and record video from the selected camera. Menu toolbar Lets you do the following: •...

  • Page 130: Using The Web Browser To Configure The Device

    Chapter 16: Using the web browser Item Name Description View previous and next camera respectively. If viewing in multiview format, live view moves to the next group of cameras for the selected number of video tiles. Turn audio on/off Turn microphone on/off PTZ panel Hide/display the PTZ panel.
  • Page 131 Chapter 16: Using the web browser Remote configuration See Table 19 below for an overview of the remote configuration menu functions. Please refer to the specific sections on the OSD menu functions for more information on configuring these functions. Note: The configuration settings defined remotely are different from those that can be defined locally.
  • Page 132 Chapter 16: Using the web browser Menu Function Description Network Settings General Define the general network settings. See “General network settings” on page 45 for more information. PPPoE Define the PPPoE settings. See “PPPoE” on page 46 for more information. DDNS Define the DDNS settings.

  • Page 133: Searching And Playing Back Recorded Video

    Chapter 16: Using the web browser Searching and playing back recorded video To search and play back recorded video, click Playback on the menu bar to display the Playback window shown in Figure 34 below. Figure 34: Browser playback window Item Description Selected camera.

  • Page 134: Searching For Event Logs

    Chapter 16: Using the web browser Item Description Audio and video control toolbar: Digital zoom: Access digital zoom. Capture: Capture a snapshot of the video. Start/stop clipping: Start/stop video clip during playback. Sections of a recording can be saved to an external storage device. Download: Download video clips.

  • Page 135: Text Overlay

    Chapter 16: Using the web browser Text overlay You can add up to four lines of text on-screen via the browser. This option can be used, for example, to display emergency contact details. By default these lines of text are positioned along the top of the window.
  • Page 136 Chapter 16: Using the web browser Figure 35: PTZ controls 1. Directional pad/auto-scan buttons: Controls the movements and directions of the PTZ. Center button is used to start auto-pan by the PTZ dome camera. 2. Adjust speed of PTZ dome camera. 3.

  • Page 137: Appendix A Specifications

    Appendix A Specifications TVN 10 TVN 10c Video & audio input IP camera input 8-ch / 16-ch 4-ch Video compression H.264, MJEG, MPEG-4 Total bandwidth available 40/80 Mbps in 20 Mbps in Maximum bandwidth per 16 Mbps 16 Mbps channel Average bandwidth per channel 5 Mbps 5 Mbps...
  • Page 138 Appendix A: Specifications TVN 10 TVN 10c Recording modes Time lapse High, Time lapse Low, Event, Alarm, Manual External storage Networking Network interface 1 RJ-45 10/100/1000 Mbps self-adaptive Ethernet interface ezDDNS DDNS Total viewing bandwidth 80/80 Mbps out 40 Mbps out available Total viewing streams available 16/16 out...
  • Page 139 Appendix A: Specifications TVN 10 TVN 10c Supported devices Interlogix IP cameras Consult IP camera compatibility chart UltraView IP cameras TVE-400, TVE-800, TVE-1600 Third party IP cameras Onvif Profile S TruVision NVR 10 User Manual...
  • Page 140 Appendix A: Specifications TruVision NVR 10 User Manual...

  • Page 141: Appendix B Port Forwarding Information

    Third-party assistance on configuring popular routers can be found at: http://www.portforward.com/ http://canyouseeme.org/ http://yougetsignal.com Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. TruVision NVR 10 User Manual...
  • Page 142 Appendix B: Port forwarding information On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device. If you cannot find any information for your particular router, please contact your router manufacturer or internet service provider for further assistance.

  • Page 143: Appendix C Maximum Pre-Recorded Times

    Appendix C Maximum pre-recorded times The maximum pre-recording time that can be selected depends on the bit rate. Frame rate, resolution and image quality do not impact time. Note: This information only applies when the bit rate is set to Constant (see “Configuring recording settings”...
  • Page 144 Appendix C: Maximum pre-recorded times Maximum pre-recording time Constant bit rate (seconds) 1536 1792 2048 3072 4096 TruVision NVR 10 User Manual...

  • Page 145: Appendix D Default Menu Settings

    Appendix D Default menu settings Display Mode Setting Monitor General Language: English Device Name: TVN 10 Device Address: 255 Resolution: 1280*1024/60HZ Password Required : Yes Enable Wizard: Yes Display Status Icons: Yes More Settings Output Mode: Standard Event Hint: Yes Time Bar Transparent: Yes Enable Time Bar: Yes Menu Timeout: 5 min...
  • Page 146 Appendix D: Default menu settingsr View Video Output Interface: VGA/HDMI 4 Chan: 1*1 -D1 8-16 Chan: 1*1 -D1 Time DST Settings Time Zone: GMT -8 Date Format: MM-DD-YYYY Time Format: 24-hour Display Week: No System Date: Current System Date System Time: Current System Time Auto DST Adjustment: No Enable DST: No From: Apr 1st Sun 2:00...
  • Page 147 Appendix D: Default menu settingsr Display Week: Yes Date Format: MM-DD-YYYY Time Format: 24-hour Display Mode: Not transparent & Not Flashing Image Image Settings Camera: IP Camera 1 Mode: Custom Brightness: 128 Contrast: 128 Saturation: 128 Hue: 128 Motion Motion Detection Camera: IP Camera 1 Enable Motion Detection: No Rule: Trigger Channel [enabled];...
  • Page 148 Appendix D: Default menu settingsr Restricted Access Camera Restricted Access Camera Settings Camera: No Video Schedule Schedule Record Camera: IP Camera 1 Enable Schedule: Yes Schedule: All day for whole week TL-Hi Encoding Record Camera: IP Camera 1 Encoding Parameters: Main Stream (TL-Hi) Stream Type: Video Resolution: 1280*720 (HD720P) Bitrate Type: Variable...
  • Page 149 Appendix D: Default menu settingsr Networking Settings General General NIC Type: 10M/100M/1000M Self-adaptive Enable DHCP: No IPv4 Address: 192.168.1.82 IPv4 Subnet Mask: 255.255.255.0 IPv4 Default Gateway: 192.168.1.1 IPv6 Address1: (It depends) IPv6 Address2: (Null) IPv6 Default Gateway: (Null) Mac Address: (It depends) MTU (Bytes): 1500 Preferred DNS Server: (Null) Alternate DNS Server: (Null)
  • Page 150 Appendix D: Default menu settingsr Email Email Enable Server Authentication: No User Name: (Null) Password: (Null) SMTP Server: (Null) SMTP Port: 25 Enable SSL: No Sender: (Null) Sender’s Address: (Null) Select Receiver: Receiver 1 Receiver Name: (Null) Receiver’s Address: (Null) Enable Attached Snapshot: No Interval: 2 s Enable FTP: No...
  • Page 151 Appendix D: Default menu settingsr UPnP UPnP Enable UPnP: No Mapped Type: Manual Port Type: HTTP Port; RTSP Port ; Server Port More Settings More Settings Alarm Host 1 IP: (Null) Alarm Host 1 Port: 5001 Alarm Host 2 IP: (Null) Alarm Host 2 Port: 5002 Alarm Host 3 IP: (Null) Alarm Host 3 Port: 5003...
  • Page 152 Appendix D: Default menu settingsr Manual Alarm Trigger none Notification Notification Notification Type: HDD Full Audible Warning: No Notify Alarm Recipient: No Send Email: No Trigger Alarm Output: No Advanced Settings Advanced Settings System Buzzer Time: Constant Camera Buzzer Time: Constant PTZ Settings General Camera: IP Camera 1...
  • Page 153 Appendix D: Default menu settingsr Max Record Capacity (GB): Max Snapshot Capacity (GB): S.M.A.R.T. Use when the disk has failed to self-evaluate: No HDD No.: Self-test Status: Not Tested Self-test Type: Short Test S.M.A.R.T.: Temperature (°C): Power Up (days):Self-evaluation: All-evaluation: Functional S.M.A.R.T.
  • Page 154 Appendix D: Default menu settingsr Net Detect Traffic Network Detection Network Delay, Packet Loss Test Select NIC: LAN1 Destination Address: (Null) Network Packet Export Device Name: (Null) Net Stat IP Camera: (Null) Remote Live View: (Null) Remote Playback: (Null) Net Receive Idle: (Null) Net Send Idle: (Null) Send Bandwidth Limit: 20Mbps/160Mbps TruVision NVR 10 User Manual...

  • Page 155: Appendix E Product Codes

    Appendix E Product codes This is the TruVision™ NVR 10 (TVN 10) User Manual for the models listed below: Table 1: Product codes TVN-1004c-1T TruVision NVR 10, 4 channels, 20 Mbps, 1TB TVN-1004c-2T TruVision NVR 10, 4 channels, 20 Mbps, 2TB TVN-1004cS-1T TruVision NVR 10, 4 channels, 4 channel PoE switch, 20 Mbps, 1TB TVN-1004cS-2T...
  • Page 156 Appendix E: Product codes TruVision NVR 10 User Manual...

  • Page 157: Index

    Index playback, 92 quick access, 74 Digital zoom in playback, 101 Alarm notifications modifying the warning buzzer, 35 set up, 80 types, 35 Alarm output clearing manually, 41 set up, 39 Email notifications triggering manually, 41 set up, 49 Archiving Event logs export files to a backup device, 104 using browser, 128...
  • Page 158 Instant playback, 92 Password change user password, 118 Language enable/disable login password, 79 change, 79 Playback Live view mode 24-hour playback, 93 digital zoom, 76 bookmarks, 98 full screen view, 73 change playback speed, 100 multiview, 73 digital zoom, 101 sequencing cameras, 74 instant playback, 92 time and date display, 80...
  • Page 159 resolutions, 26 descriptions, 116 schedules, 27 local configuration, 116 setting up HDD redundancy, 33 remote configuration, 117 Remote alarm host settings, 51 Users Remote control add a new user, 115 connect to the NVR, 21 customizing user privileges, 116 description, 19, 21 delete a user, 118 device address, 79 modify user information, 118...

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