Feature Access Codes - ZyXEL Communications P-2000W_V2 Quick Start Manual

Voice Messaging
To access your voice mail and greeting options, use the chart below as a quick reference.
Voice Portal
To access your
voice portal from
your BroadVoice
Line:
!
Dial *8 6
!
Enter
†
passcode
followed by #
Voice Portal Menu:
1: Access Voice Mail
3: Record Name
4: Call Forwarding
8: Change Passcode
9: Exit Voice Portal
*: Previous Menu
#: Repeat Menu

Feature Access Codes

These codes provide a quick way of using your BroadVoice phone line services:
Incoming Call Access Codes
*72 – Call Forwarding Always Activation: automatically redirects all incoming calls to another
destination number. Dial *72, and at the prompt, enter the destination phone number
followed by the pound (#) key. A recording indicates successful forwarding.
*73 – Call Forwarding Always Deactivation: cancels Call Forwarding Always feature. A
recording indicates successful deactivation when this code is dialed. All calls will now be
answered by your handset.
Voice Mail
To access the voice mail menu from an outside line:
!
Dial your BroadVoice telephone number
!
Interrupt the greeting by dialing *
†
!
Enter your passcode
1: Play Message
#: Save Message
7: Delete Message
2: Play or Repeat
Message
4: Previous
Message
5: Message
Envelope
6: Next Message
8: Call Sende r
9: Additional
Options*
*: Previous Menu
# : Repeat Menu
ZyXEL
P-2000W Quick Start Guide
, followed by #
2: Change Mailbox
Busy Greeting
1: Record Greeting
2: Play Greeting
3: Default Greeting
*: Previous Menu
#: Repeat Menu
† For first-time users, the
default passcode is 0000
3: Change Mailbox
No-Answer Greeting
1: Record Greeting
2: Play Greeting
3: Default Greeting
*: Previous Menu
#: Repeat Menu
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