ZyXEL Communications ZyXEL Prestige 2000W User Manual
  1. Manuals
  2. Brands
  3. ZyXEL Communications Manuals
  4. IP Phone
  5. Prestige 2000W
  6. User manual

ZyXEL Communications ZyXEL Prestige 2000W User Manual

Voip wi-fi phone
Hide thumbs Also See for ZyXEL Prestige 2000W:
Table of Contents

Advertisement

Quick Links

Download this manual
Prestige 2000W_V2
VoIP Wi-Fi Phone
User's Guide
Version WV.00.03
4/2005

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ZyXEL Prestige 2000W and is the answer not in the manual?

Questions and answers

Related Manuals for ZyXEL Communications ZyXEL Prestige 2000W

Summary of Contents for ZyXEL Communications ZyXEL Prestige 2000W

  • Page 1 Prestige 2000W_V2 VoIP Wi-Fi Phone User’s Guide Version WV.00.03 4/2005...

  • Page 3: Copyright

    ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.

  • Page 4: Federal Communications Commission (Fcc) Interference Statement

    Prestige 2000W_V2 User’s Guide Federal Communications Commission (FCC) Interference This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operations.

  • Page 5: Safety Warnings

    For your safety, be sure to read and follow all warning notices and instructions. • Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel can service the device.

  • Page 6: Zyxel Limited Warranty

    Prestige 2000W_V2 User’s Guide ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever...

  • Page 7: Customer Support

    +47 22 80 61 81 +34 902 195 420 www.zyxel.es +34 913 005 345 +46 31 744 7700 www.zyxel.se +46 31 744 7701 REGULAR MAIL ZyXEL Communications Corp. 6 Innovation Road II Science Park Hsinchu 300 Taiwan ZyXEL Communications Czech s.r.o. Modranská 621 143 01 Praha 4 - Modrany Ceská...
  • Page 8 “+” is the (prefix) number you enter to make an international telephone call. TELEPHONE WEB SITE FTP SITE +44 (0) 8702 909090 www.zyxel.co.uk +44 (0) 8702 909091 ftp.zyxel.co.uk 0906 7370001(UK only) REGULAR MAIL ZyXEL Communications UK Ltd.,11 The Courtyard, Eastern Road, Bracknell, Berkshire, RG12 2XB, United Kingdom (UK) Customer Support...

  • Page 9: Table Of Contents

    Copyright ... 3 Federal Communications Commission (FCC) Interference Statement ... 4 Safety Warnings ... 5 ZyXEL Limited Warranty... 6 Customer Support... 7 Table of Contents ... 9 List of Figures ... 15 List of Tables ... 17 Preface ... 19 Chapter 1 Getting To Know Your Prestige...
  • Page 10 Prestige 2000W_V2 User’s Guide 3.7 Authentication Type ...35 3.8 Profiles ...36 Chapter 4 Network Settings... 39 4.1 Fixed IP ...39 4.2 DHCP ...40 4.3 PPPoE ...41 Chapter 5 SIP Settings ... 43 5.1 Registrar Server ...43 5.2 Outbound Proxy Server ...44 5.3 Proxy Server ...45 5.4 User Account ...46 Chapter 6...
  • Page 11 Chapter 9 Information Menus ... 63 9.1 Displaying Information ...63 Chapter 10 Prestige Usage ... 65 10.1 Dialing a Telephone Number ...65 10.2 Using the Phonebook to Dial a Telephone Number ...65 10.3 Using Speed Dial to Dial a Telephone Number ...65 10.4 Redialing a Telephone Number ...65 10.5 Answering a Call ...66 10.6 Rejecting a Call ...66...
  • Page 12 Prestige 2000W_V2 User’s Guide 12.11.2.3 Port Restricted Cone NAT ...85 12.11.2.4 Symmetric NAT ...85 12.12 NAT and SIP ...86 12.12.1 SIP ALG ...86 12.12.2 Fake WAN Address on SIP and RTP ...86 12.12.3 STUN ...87 12.12.4 Outbound Proxy ...87 12.13 NAT Traversal Configuration ...87 12.14 Phone Book ...89 12.14.1 Calling Methods ...89 12.15 Phone Book Configuration ...89...
  • Page 13 IP Subnetting ... 109 IP Addressing... 109 IP Classes ... 109 Subnet Masks ... 110 Subnetting ... 110 Example: Two Subnets ... 111 Example: Four Subnets... 113 Example Eight Subnets ... 114 Subnetting With Class A and Class B Networks..115 Appendix C PPPoE ...
  • Page 14 Prestige 2000W_V2 User’s Guide Table of Contents...

  • Page 15: List Of Figures

    Prestige 2000W_V2 User’s Guide List of Figures Figure 1 SIP Proxy Server Application ... 23 Figure 2 IP to IP Calling ... 23 Figure 3 Ad-Hoc Mode ... 24 Figure 4 Prestige Hardware ... 24 Figure 5 LCD Main Screen ... 27 Figure 6 LCD Screen Menu Navigation ...
  • Page 16 Prestige 2000W_V2 User’s Guide Figure 39 Prestige as a PPPoE Client ... 118 Figure 40 Peer-to-Peer Communication in an Ad-hoc Network ... 119 Figure 41 Basic Service Set ... 120 Figure 42 Infrastructure WLAN ... 121 List of Figures...

  • Page 17: List Of Tables

    Prestige 2000W_V2 User’s Guide List of Tables Table 1 Prestige Hardware Descriptions ... 24 Table 2 LCD Main Screen ... 27 Table 3 Web Configurator User Screens Summary ... 69 Table 4 Web Configurator Administrator Screens Summary ... 70 Table 5 Device Information ... 71 Table 6 Private IP Address Ranges ...
  • Page 18 Prestige 2000W_V2 User’s Guide Table 39 Subnet 3 ... 113 Table 40 Subnet 4 ... 114 Table 41 Eight Subnets ... 114 Table 42 Class C Subnet Planning ... 114 Table 43 Class B Subnet Planning ... 115 List of Tables...

  • Page 19: About Your Prestige

    About Your Prestige Congratulations on your purchase of the Prestige 2000W_V2 VoIP Wi-Fi Phone. About This User's Manual This manual is designed to provide background information on some of the Prestige’s features. Note: You may use the keypad and the LCD screen menus or the web configurator to configure your Prestige.

  • Page 20: Graphics Icons Key

    Help us help you. E-mail all User Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you.

  • Page 21: Getting To Know Your Prestige

    Getting To Know Your Prestige This chapter describes the key features and applications of your The Prestige 2000W_V2 is a wireless telephone that operates over the Internet. It gives users the benefits of Internet telephony, for example cheaper calls, without the physical restrictions of a fixed Internet connection (it provides mobility).

  • Page 22: Applications

    Prestige 2000W_V2 User’s Guide STUN Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators (STUN) allows SIP to pass through NAT routers. Outbound Proxy Some VoIP service providers use a SIP outbound server to handle voice calls. This allows the Prestige to work from behind any type of NAT router and eliminates the need for STUN or a SIP ALG (Application Layer Gateway).

  • Page 23: Direct Ip To Ip Calling

    You don’t need to know if the recipient’s connection type is an IP, cellular or landline based service. Your Prestige can call any landline or mobile telephone that a traditional PSTN telephone can connect to as well the IP telephone network. Calls received from IP telephones works exactly as you would expect from the traditional telephone service.

  • Page 24: Getting To Know The Prestige Hardware

    Prestige 2000W_V2 User’s Guide Figure 3 Ad-Hoc Mode 1.3 Getting to Know the Prestige Hardware Figure 4 Prestige Hardware Table 1 Prestige Hardware Descriptions NAME 1 LCD Screen 2 Left Key 3 Right Key 4 Arrow Keys 5 OK Key 6 Call Key 7 Power/End 8 Alphanumeric...
  • Page 25 Table 1 Prestige Hardware Descriptions (continued) NAME 10 Volume Keys 11 Power Jack Chapter 1 Getting To Know Your Prestige DESCRIPTION Use these keys to increase or decrease the ear piece volume. Connect the phone’s power adapter here to charge the battery. Prestige 2000W_V2 User’s Guide...
  • Page 26 Prestige 2000W_V2 User’s Guide Chapter 1 Getting To Know Your Prestige...

  • Page 27: Using The Lcd Screen Menus

    Using the LCD Screen Menus This section introduces the Prestige’s LCD screen menu system. Note: See the web configurator section of this guide for background information on the Prestige’s features. 2.1 LCD Main Screen Press the Power/End key for two seconds to turn on the Prestige. The Prestige searches for the available wireless network with the best signal.

  • Page 28: Navigating The Lcd Screen Menus

    Prestige 2000W_V2 User’s Guide Table 2 LCD Main Screen LABEL DESCRIPTION Menu This is the function of the Left key. Press the Left key from the main screen to open the menus. Names This is the function of the Right key. Press the Right key from the main screen to open the phonebook.
  • Page 29 • Use the keypad to enter the text. You may need multiple keypad presses to enter letters. For example, to enter a lowercase “b”, press the down arrow key to select lowercase mode (a), then press the “2” key twice. Use the left arrow key to remove typos. •...
  • Page 30 Prestige 2000W_V2 User’s Guide Chapter 2 Using the LCD Screen Menus...

  • Page 31: Wireless Lan Setup Menus

    Wireless LAN Setup Menus First you need to associate your Prestige with a Wireless LAN Access Point (AP). This provides your Prestige with the basic services for communication. When you turn the Prestige on, it searches for available wireless LAN Access Points (APs). It selects the AP with the best signal and restarts and attempts to connect to it.

  • Page 32: Ssid

    Prestige 2000W_V2 User’s Guide 3.2 SSID (Service Set ID) The SSID identifies the Service Set with which a wireless station is associated. Wireless stations associating to the access point (AP) must have the same SSID. You can think of the SSID as being similar to a workgroup name in a Microsoft network. Do the following to display the SSID that the Prestige is using.

  • Page 33: Channel

    2 Select Network Mode. 3 Select Infra. to access an AP. Select Ad Hoc to form an independent network with another wireless client (like another Prestige for example) without the need of an AP. 3.4 Channel A radio frequency used by a wireless device is called a channel. The Prestige determines which channel to use when you do the site survey and select the AP.

  • Page 34: Rate

    Prestige 2000W_V2 User’s Guide 3.5 Rate Do the following to set the transfer rate of the Prestige’s wireless connection to the AP. 1 Select Wireless in the first menu screen (use the up or down arrow to highlight it and then press the Left key). 2 Select Rate.

  • Page 35: Authentication Type

    4 Select a WEP key to configure. 5 Select a keypad mode and use the keypad to enter the WEP key that the AP is using. Use the Power/End key to clear the default text and remove typos. Press the OK key when you are done. 6 You can configure up to four WEP keys (in the same manner as the first) but only one key can be selected (enabled) at any one time.

  • Page 36: Profiles

    Prestige 2000W_V2 User’s Guide Note: Only set the authentication type to shared key if the wireless clients are required to send the WEP key to the AP for authentication (not just for encryption). Many networks use an open system where you would only WEP for encryption, not for authentication.
  • Page 37 3 Select Create to make a new profile. Select Activate to use an existing profile. Select Remove to delete a profile. 4 When creating a profile, select a number for the profile and press the Left key. The profile uses the name of the AP that you are using.
  • Page 38 Prestige 2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus...

  • Page 39: Chapter 4 Network Settings

    Use this chapter to configure your Prestige to access the Internet. The Prestige restarts when you return to the main screen after changing the network settings. If you were given a user name and password for Internet access, go to If you were given an IP address and subnet mask, go to If you were not given an IP address and subnet mask, go to 4.1 Fixed IP...

  • Page 40: Dhcp

    Prestige 2000W_V2 User’s Guide 5 Use the left arrow button to clear the IP address. Use the up and down arrows to select the type of characters. Enter your IP address. Use the Left key to select Ok when you are done. 6 Select Subnet Mask.

  • Page 41: Pppoe

    2 Select Network Mode. 3 Select DHCP. 4.3 PPPoE Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. You need a user name (PPPoE name) and password from your ISP. Chapter 4 Network Settings Prestige 2000W_V2 User’s Guide 1. Network Mode 2.
  • Page 42 Prestige 2000W_V2 User’s Guide 1 Select Net Settings in the first menu screen (use the up or down arrow to highlight it and then press the Left key). 2 Select Network Mode. 3 Select PPPoE. 4 Select PPPoE Name. 5 Use the left arrow button to clear the PPPoE name. Use the up and down arrows to select the type of characters.

  • Page 43: Chapter 5 Sip Settings

    The Prestige uses Session Initiated Protocol (SIP), an internationally recognized standard for implementing VoIP. Your Prestige is configured to register with your voice service provider’s SIP server. Note: You should have a voice account already set up. 5.1 Registrar Server These menus will display the Registrar settings that your Prestige uses to register with your provider’s SIP registrar server.

  • Page 44: Outbound Proxy Server

    Prestige 2000W_V2 User’s Guide 5 Select Port. 6 The screen displays the Prestige’s current registrar server’s listening port number. Press the Right key to return to the previous menu. 7 Select Expiry Time. 8 The screen displays the Prestige’s current expiration time. Press the Right key to return to the previous menu.

  • Page 45: Proxy Server

    5 Select Port. 6 The screen displays the Prestige’s current SIP outbound proxy server’s listening port number. Press the Right key to return to the previous menu. 5.3 Proxy Server These menus will display the Proxy Server settings that your Prestige uses to connect to your voice service provider’s SIP-server.

  • Page 46: User Account

    Prestige 2000W_V2 User’s Guide 5.4 User Account These menus will display the User Account that your Prestige uses to register with the SIP server. When you registered for your voice account, you should have been given a telephone number, user name and password for connecting to the SIP proxy server. You can view the telephone number and user name your Prestige uses to connect to the SIP server.
  • Page 47 7 Select User Pwd. 8 The screen displays several asterisk characters to protect your password. Press the Right key to return to the previous menu. Chapter 5 SIP Settings Prestige 2000W_V2 User’s Guide 3. User Pwd 1. Phone Number 2. Username Select Back User Pwd...
  • Page 48 Prestige 2000W_V2 User’s Guide Chapter 5 SIP Settings...

  • Page 49: Chapter 6 Phonebook

    Use the phonebook feature to store and later retrieve names and corresponding telephone numbers. The following sections describe how to create and erase phonebook entries. 6.1 Calling Methods There are two ways the Prestige can dial a telephone number; either by using the SIP proxy server or an IP address.

  • Page 50: Editing Phonebook Entries

    Prestige 2000W_V2 User’s Guide 1 Select Phonebook in the first menu. 2 Select Add Entry. 3 Enter the callee’s name. Use the up and down arrows to select the type of characters. Use the Left key to select Ok when you are done.

  • Page 51: Erasing Phonebook Entries

    1 Select Phonebook in the first menu. 2 Select Search. 3 Select an entry. Note: An empty mailbox icon displays if there are no entries in the phonebook. 4 Select Edit. Then edit the entry in the same manner that you add one (see Section 6.2 on page 6.4 Erasing Phonebook Entries...

  • Page 52: Speed Dial Phonebook Entries

    Prestige 2000W_V2 User’s Guide 4 If you chose One by One, select an entry. Note: An empty mailbox icon displays if there are no entries in the phonebook. 5 Press the Left key to confirm that you want to delete the entry or press the Right key to keep the entry.

  • Page 53: Chapter 7 Call History

    The call history feature is useful for checking missed, received, and dialed calls. 7.1 Missed Calls Follow these directions to use the missed calls list to check for missed calls and then edit and save (or erase) the telephone numbers. 1 Select Call History in the first menu.

  • Page 54: Received Calls

    Prestige 2000W_V2 User’s Guide 7.2 Received Calls Follow these directions to use the received calls list to check for received calls and then edit or erase the telephone numbers. 1 Select Call History in the first menu. 2 Select Missed. 3 Select an entry.

  • Page 55: Dialed Calls

    7.3 Dialed Calls Follow these directions to use the list of dialed calls to check for dialed calls and then edit or erase the telephone numbers. 1 Select Call History in the first menu. 2 Select Dialed. 3 Select an entry. Note: An empty mailbox icon displays if there are no entries in the phonebook.
  • Page 56 Prestige 2000W_V2 User’s Guide 1 Select Call History in the first menu. 2 Select Erase Calls. 3 Select Erase All to remove all entries from the call history. Select Missed to remove the missed call entries. Select Received to remove the received call entries. Select Dialed to remove the dialed call entries.

  • Page 57: Chapter 8 Miscellaneous Settings

    Miscellaneous Settings These sections detail how to change the Prestige’s other settings. 8.1 Setting the Ring Melody Follow these directions to change the Prestige’s ring melody. 1 Select Settings in the first menu screen. 2 Select Melody. 3 Select a melody. 4 Press the Left key to save your setting.

  • Page 58: Setting The Vibration Mode

    Prestige 2000W_V2 User’s Guide 8.2 Setting the Vibration Mode You can have the Prestige vibrate to alert you to incoming calls. Follow these directions to turn the Prestige’s vibration mode on or off. 1 Select Settings in the first menu screen. 2 Select Vibrator.

  • Page 59: Setting The Time

    8.4 Setting the Time Follow these directions to change the Prestige’s time settings. 1 Select Settings in the first menu screen. 2 Select Edit Time. 3 Use the left arrow to move the cursor in front of the number you want to edit and use the keypad to change the number.

  • Page 60: Setting The Banner

    Prestige 2000W_V2 User’s Guide 8.6 Setting the Banner Follow these directions to change the text that displays in the Prestige’s main screen. 1 Select Settings in the first menu screen. 2 Select Banner. 3 Enter the text that you want to display in the main screen. 4 Press the Left key to save your setting.

  • Page 61: Setting The Don't Disturb

    8.8 Setting the Don’t Disturb Enable the Prestige’s don’t disturb function, to not receive any incoming calls. Anyone calling the Prestige gets a busy signal when you enable the don’t disturb function. Follow these directions to enable or disable the don’t disturb function. 1 Select Settings in the first menu screen.
  • Page 62 Prestige 2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings...

  • Page 63: Chapter 9 Information Menus

    These sections detail how to use the information menus. 9.1 Displaying Information Follow these directions to display important Prestige information. 1 Select Information in the first menu screen. 2 Select Phone Number. 3 The screen displays the Prestige’s current SIP phone number. 4 Press the Right key to return to the main information menu.
  • Page 64 Prestige 2000W_V2 User’s Guide 11Select Firmware Ver. 12The screen displays the Prestige’s current firmware version. 13Press the Right key to return to the main information menu. 4. Firmware Ver. 1. Phone Number 2. IP Address Select Back Firmware Ver. WR0003 Back Chapter 9 Information Menus...

  • Page 65: Chapter 10 Prestige Usage

    This chapter describes how to use your Prestige for basic tasks. 10.1 Dialing a Telephone Number Use the following instructions to call a number that is not already in your Prestige’s phonebook. 1 When the Prestige is in standby mode, use the numerical keys to enter the telephone number.

  • Page 66: Answering A Call

    Prestige 2000W_V2 User’s Guide 10.5 Answering a Call Press the Call key to answer a call. 10.6 Rejecting a Call Press the Off key to reject a call. 10.6.1 Changing the Volume Press the volume buttons to increase or decrease the volume during a call. Use the web configurator’s administrator account if you want to change the Prestige’s default volume.

  • Page 67: Using The Web Configurator Screens

    Using the Web Configurator This chapter describes how to use the Prestige’s web configurator to view and configure the Prestige’s settings. 11.1 Introduction to the Web Configurator The embedded web configurator allows you to configure or view the Prestige’s settings through Microsoft Internet Explorer.

  • Page 68: Navigating The Prestige Web Configurator

    Prestige 2000W_V2 User’s Guide • For user access: Type the default user name: admin and password: 1234 for user-level access, the first time you login. • For administrator access: Type the default user name: zyxeladmin and password: 1234 for administrator access, the first time you login. Figure 9 Login Screen Note: It is strongly advised that you change the passwords for both the user and administrator accounts the first time you login.

  • Page 69: Figure 11 Web Configurator First Administrator Screen

    The following table introduces the screens that are available with the user account. Table 3 Web Configurator User Screens Summary LINK Information Network NAT TRVSL PHONE BOOK Wireless System S/W Update The following screen displays first with administrator acccess. Figure 11 Web Configurator First Administrator Screen The following screens are available with administrator access (in addition to the screens available with user access).

  • Page 70: Table 4 Web Configurator Administrator Screens Summary

    Prestige 2000W_V2 User’s Guide The following table introduces the screens that are available with user access. Table 4 Web Configurator Administrator Screens Summary LINK PHONE TOS/DS FUNCTION Use this screen to configure your Prestige’s phone settings. Use this screen to configure your Prestige’s Type of Service and Differentiated Services settings.

  • Page 71: User Web Configurator Screens

    User Web Configurator Screens This chapter details the settings that you can configure in the web configurator using the user account. 12.1 Device Information Use this screen to view read-only information about your Prestige. Figure 12 Device Information Table 5 Device Information LABEL DESCRIPTION Software Version...

  • Page 72: Ip Address And Subnet Mask

    Prestige 2000W_V2 User’s Guide You can obtain your IP address from the IANA, from an ISP or have it assigned by a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks.

  • Page 73: Dns Server

    12.5 DNS Server Use DNS (Domain Name System) to map a domain name to its corresponding IP address and vice versa, for instance, the IP address of www.zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it.

  • Page 74: Network Configuration: Dhcp

    Prestige 2000W_V2 User’s Guide Table 7 STATIC LABEL DESCRIPTION Get IP Address Click STATIC to manually enter a fixed IP address. Network Mode Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server. These settings are not configurable.

  • Page 75: Figure 14 Dhcp Network Configuration

    Figure 14 DHCP Network Configuration Table 8 DHCP LABEL DESCRIPTION Get IP Address Click STATIC to manually enter a fixed IP address. Network Mode Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server. These settings are not configurable.

  • Page 76: Network Configuration: Pppoe

    Prestige 2000W_V2 User’s Guide 12.8 Network Configuration: PPPoE Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF (Internet Engineering Task Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data networks.

  • Page 77: Voip Introduction

    Table 9 PPPoE (continued) LABEL DESCRIPTION MAC Address Every Ethernet device has a unique MAC (Media Access Control) address. Your Prestige’s MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. This field is read only and cannot be configured. DNS Server IP This field displays the IP address of the DNS server for translating readable domain names into valid computer IP addresses.

  • Page 78: Sip Service Domain

    Prestige 2000W_V2 User’s Guide 12.9.1.1.2 SIP Service Domain The SIP service domain of the VoIP service provider is the domain name in a SIP URI. For example, if the SIP address is 1122334455@VoIP-provider.com, then “VoIP-provider.com” is the SIP service domain. 12.9.1.2 SIP Call Progression The following figure displays the basic steps in the setup and tear down of a SIP call.

  • Page 79: Figure 16 Sip User Agent

    Figure 16 SIP User Agent 12.9.1.3.2 SIP Proxy Server A SIP proxy server receives requests from clients and forwards them to another server. In the following example, you want to use client device A to call someone who is using client device C.

  • Page 80: Figure 18 Sip Redirect Server

    Prestige 2000W_V2 User’s Guide Figure 18 SIP Redirect Server 12.9.1.3.4 SIP Register Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your user name and password when you register. 12.9.1.4 RTP When you make a VoIP call using SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer.

  • Page 81: Nat

    Figure 19 SIP Table 11 SIP LABEL SIP PROXY Proxy IP Address User Account Registrar Username Local Name Phone Number Registration Status 12.11 NAT NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet.

  • Page 82: Nat Example

    Prestige 2000W_V2 User’s Guide 12.11.1 NAT Example See the following figure. The Prestige (X) sends packets to the Internet. The Prestige’s IP address is 10.0.0.3 (a private IP address). The NAT router maps the private source IP address to a public source IP address (a.b.c.d). Note: The NAT figures in this chapter use lower-case letters (like a.b.c.d for example) to represent public IP addresses.

  • Page 83: Full Cone Nat

    The following table summarizes how these NAT types handle outgoing and incoming packets. Read the following sections for more details and examples. Table 12 FULL CONE Outgoing The NAT router maps the internal IP address and port of all outgoing Packets packets to a single IP address and port on the external network.

  • Page 84: Restricted Cone Nat

    Prestige 2000W_V2 User’s Guide Figure 22 Full Cone NAT Example 12.11.2.2 Restricted Cone NAT As in full cone NAT, a restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. In the following example, the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network.

  • Page 85: Port Restricted Cone Nat

    12.11.2.3 Port Restricted Cone NAT As in full cone NAT, a port restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. In the following example, the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network.

  • Page 86: Nat And Sip

    Prestige 2000W_V2 User’s Guide Figure 25 Symmetric NAT 12.12 NAT and SIP Some NAT routers are not SIP-friendly and will stop your voice sessions. The Prestige must register its public IP address with a SIP register server. If there is a NAT router between the Prestige and the SIP register server, the Prestige probably has a private IP address.

  • Page 87: Stun

    12.12.3 STUN STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators) allows the Prestige to find the presence and types of NAT routers and/or firewalls between it and the public Internet. STUN also allows the Prestige to find the public IP address that NAT assigned, so the Prestige can embed it in the SIP data stream.

  • Page 88: Figure 27 Nat Traversal Configuration

    Prestige 2000W_V2 User’s Guide Figure 27 NAT Traversal Configuration Table 13 NAT Traversal Configuration LABEL DESCRIPTION Select Type Select None if the Prestige is not behind a NAT router or the NAT router is a SIP ALG. Select By Outbound Proxy if your VoIP service provider has a SIP outbound server to handle voice calls.

  • Page 89: Phone Book

    Table 13 NAT Traversal Configuration (continued) LABEL DESCRIPTION STUN Server IP Type the IP address or domain name of the STUN server in the first field. You can use up to 127 ASCII characters. Enter the STUN server’s listening port for STUN requests in the second field. Leave this field set to the default if your VoIP service provider did not give you a server port number for STUN.

  • Page 90: Figure 28 Phonebook

    Prestige 2000W_V2 User’s Guide Figure 28 Phonebook Table 14 Phonebook LABEL Add New Entry Speed Dial Display Name. User Info Host IP Port Destination Phonebook Speed Dial Name. Phone No. Service DELETE DESCRIPTION Select a speed dial key combination from the drop-down list box if you want to use the speed dial function with this phone book entry.

  • Page 91: Wireless Introduction

    Table 14 Phonebook (continued) LABEL EDIT CLEAR 12.16 Wireless Introduction A wireless LAN can be as simple as two wireless devices communicating in a peer-to-peer network or as complex as a number of wireless devices communicating through access points which bridge network traffic to the wired LAN. Note: See the WLAN appendix for more detailed information on WLANs.

  • Page 92: Figure 29 Wireless Setting

    Prestige 2000W_V2 User’s Guide Figure 29 Wireless Setting Table 15 Wireless Setting LABEL Wireless Mode SSID Channel(1-11) Rate Key 1 ~ 4 DESCRIPTION An 802.11b_AdHoc network is the simplest WLAN configuration, defined as two or more wireless devices within range of each other that form an independent network without the need of an access point (AP).

  • Page 93: System

    Table 15 Wireless Setting (continued) LABEL Default Key APPLY CANCEL 12.18 System Use this screen to set up the user account’s user name and password, and configure the Prestige’s time setting. Figure 30 System Table 16 System LABEL Login Username New Password Confirm Password Edit Time...

  • Page 94: Figure 31 S/W Update

    Prestige 2000W_V2 User’s Guide Figure 31 S/W Update Table 17 S/W Update LABEL Auto-provisioning by HTTP Update Firmware Update Firmware by Web Browser Update Firmware by Web Server Browse Update DESCRIPTION This field displays the IP address or domain name for the HTTP server set up to update the Prestige’s configuration through auto-provisioning.

  • Page 95: Administrator Web Configurator Screens

    Administrator Web Configurator This chapter details the Prestige’s administrator-accessible web configurator settings. Only edit these settings if you understand the technology involved. Note: See Chapter 12 on page 71 through the user account. 13.1 NAT Traversal Configuration Click NAT TRVSL to open the following screen. Administrator access allows you to configure the outbound proxy server address and port.

  • Page 96: Sip Proxy Configuration

    Prestige 2000W_V2 User’s Guide Figure 32 NAT Traversal Configuration Table 18 NAT Traversal Configuration LABEL DESCRIPTION Note: If you were not given outbound proxy server details, then Outbound Proxy Outbound Proxy Type in the URL or IP address of your main outbound proxy server. This field is the Server Address destination address where your Prestige’s SIP traffic is sent.

  • Page 97: Figure 33 Sip Configuration

    Use the following screen to set up your Prestige to connect to the SIP server. Note: Enter either the IP address of your SIP server or the URL domain name as given to you by your ITSP. Figure 33 SIP Configuration Table 19 IP Configuration LABEL SIP Proxy...

  • Page 98: G.711

    Prestige 2000W_V2 User’s Guide Table 19 IP Configuration (continued) LABEL Registrar Server Address Registrar Server Port Register Expiry Time (sec.) OPTIONS Interval Timer Session Expiry Time (sec.) Display Name SIP Service Domain Authentication Registrar Username Registrar Password Registration Status APPLY CANCEL 13.3 Voice Coding A codec (coder/decoder) codes analog voice signals into digital signals and decodes the digital...

  • Page 99: G.729

    13.3.2 G.729 G.729 is an Analysis-by-Synthesis (AbS) hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds. G.729 provides good sound quality and reduces the required bandwidth to 8kbps. 13.4 PSTN Call Setup Signaling PSTNs (Public Switched Telephone Network)s use DTMF or pulse dialing to set up telephone calls.

  • Page 100: Table 20 Phone

    Prestige 2000W_V2 User’s Guide Table 20 PHONE LABEL Default Voice Codec Speaking Volume(-14~14) Listening Volume(-14~14) RTP Port Jitter Buffer Voice Frames per Packet DTMF Relay DTMF Payload (0-127) APPLY CANCEL DESCRIPTION A voice codec (coder/decoder) converts voice data to electrical signals for transmission over a network.

  • Page 101: System

    13.6 System Administrator access allows you to use this screen to set up the Prestige’s administrator user name and password. Figure 35 System Settings Table 21 System LABEL Admin Login username Admin New Password Admin Confirm Password APPLY CANCEL 13.7 Quality of Service Quality of Service refers to both a network's ability to deliver data with minimum delay, and the networking methods used to provide bandwidth for real-time multimedia applications.

  • Page 102: Tos

    Prestige 2000W_V2 User’s Guide 13.8 ToS The second byte in an IPv4 packet is the Type of Service (ToS) byte. The first three bits (by themselves) of the ToS byte are referred to as the IP Precedence bits and refer to a priority from 0 to 7.

  • Page 103: Chapter 14 Troubleshooting

    This chapter covers potential problems and the corresponding remedies. 14.1 Problems Starting Up the Prestige Table 23 Troubleshooting the Start-Up of Your Prestige PROBLEM CORRECTIVE ACTION The Prestige Make sure you have the battery installed and charged. does not turn on. Remove the Prestige’s battery and reinstall it.

  • Page 104: Problems Accessing The Prestige

    Prestige 2000W_V2 User’s Guide 14.3 Problems Accessing the Prestige Table 25 Troubleshooting Accessing the Prestige PROBLEM Cannot access the web configurator. 14.4 Warning Message Troubleshooting The Prestige displays warning messages when it detects a condition that may disrupt your Prestige service. Table 26 Warning Message Troubleshooting Warning CORRECTIVE ACTION...

  • Page 105: Error Message Troubleshooting

    14.5 Error Message Troubleshooting The Prestige displays error messages to let you know that an error has occurred. An error may prevent you from connecting to the network or from using the Prestige. For some of the error messages, you may need to contact the system administrator to resolve the problem. Table 27 Error Message Troubleshooting Error Message CORRECTIVE ACTION...
  • Page 106 Prestige 2000W_V2 User’s Guide Chapter 14 Troubleshooting...

  • Page 107: Appendix A Product Specifications

    See also the Introduction chapter for a general overview of the key features. Specification Tables Table 28 Hardware Specifications Default Network Mode Default User Account User name and Password Default Administrator Account Password Dimensions LCD Module LCD Backlight Keypad Keypad Light Antenna Receiver &...

  • Page 108: Table 29 Firmware Features

    Prestige 2000W_V2 User’s Guide Table 29 Firmware Features Network Management Wireless Voice Features Other Features IP address assignment: Fixed IP, DHCP, PPPoE HTTP, TFTP, TCP, UDP, DNS, ARP, ICMP LCD screen menus Embedded Web Configurator Auto-provisioning: The Prestige acts as a HTTP client to receive configuration file from HTTP server automatically when booting up ESSID Channel ID configurable...

  • Page 109: Ip Subnetting

    IP Addressing Routers “route” based on the network number. The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (eight bits), written in dotted decimal notation, for example, 192.168.1.1.

  • Page 110: Subnet Masks

    Prestige 2000W_V2 User’s Guide Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a value of 0 to 127. Similarly the first octet of a class “B” must begin with “10”, therefore the first octet of a class “B”...

  • Page 111: Example: Two Subnets

    Since the mask is always a continuous number of ones beginning from the left, followed by a continuous number of zeros for the remainder of the 32 bit mask, you can simply specify the number of ones instead of writing the value of each octet. This is usually specified by writing a “/”...

  • Page 112: Table 35 Subnet 1

    Prestige 2000W_V2 User’s Guide Note: In the following charts, shaded/bolded last octet bit values indicate host ID bits “borrowed” to form network ID bits. The number of “borrowed” host ID bits determines the number of subnets you can have. The remaining number of host ID bits (after “borrowing”) determines the number of hosts you can have on each subnet.

  • Page 113: Example: Four Subnets

    Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give four possible combinations of 00, 01, 10 and 11. The subnet mask is 26 bits (11111111.11111111.11111111.11000000) or 255.255.255.192.

  • Page 114: Example Eight Subnets

    Prestige 2000W_V2 User’s Guide Table 40 Subnet 4 IP Address IP Address (Binary) Subnet Mask (Binary) Subnet Address: 192.168.1.192 Broadcast Address: 192.168.1.255 Example Eight Subnets Similarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101, 110). The following table shows class C IP address last octet values for each subnet.

  • Page 115: Subnetting With Class A And Class B Networks

    Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets available for subnetting and a class “A” address has three host ID octets (see The following table is a summary for class “B”...
  • Page 116 Prestige 2000W_V2 User’s Guide Appendix B IP Subnetting...

  • Page 117: Appendix Cpppoe

    PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your computer to an ATM PVC (Permanent Virtual Circuit) which connects to a DSL Access Concentrator where the PPP session terminates (see support any number of PPP sessions from your LAN.

  • Page 118: How Pppoe Works

    Prestige 2000W_V2 User’s Guide Figure 38 Single-Computer per Router Hardware Configuration How PPPoE Works The PPPoE driver makes the Ethernet appear as a serial link to the computer and the computer runs PPP over it, while the modem bridges the Ethernet frames to the Access Concentrator (AC).

  • Page 119: Appendix D Wireless Lans

    Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless stations (A, B, C). Any time two or more wireless adapters are within range of each other, they can set up an independent network, which is commonly referred to as an Ad-hoc network or Independent Basic Service Set (IBSS).

  • Page 120: Ess

    Prestige 2000W_V2 User’s Guide Figure 41 Basic Service Set An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS). This type of wireless LAN topology is called an Infrastructure WLAN.

  • Page 121: Channel

    Figure 42 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by IEEE 802.11a/b/g wireless devices. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a different channel than an adjacent AP (access point) to reduce interference.
  • Page 122 Prestige 2000W_V2 User’s Guide Appendix D Wireless LANs...

  • Page 123: Index

    Numerics 110V AC 230V AC 64kbps 8kbps Abnormal Working Conditions Accessories ACK Message Acts of God Address Assignment Administrator Screens Summary Airflow Alternative Subnet Mask Notation Analysis-by-Synthesis AP (access point) Application Layer Gateway Authority Basement Buffer, Jitter BYE Request Cables, Connecting Certifications Changes or Modifications Channel...
  • Page 124 Prestige 2000W_V2 User’s Guide Dual-Tone MultiFrequency Dust Dynamic Jitter Buffer e.g. See Syntax Conventions Electric Shock Electrocution Enter See Syntax Conventions Equal Value Ethernet 41, 76 Europe Expiration Duration Exposure Extended Service Set Extended Service Set IDentification 32, 92 External IP Addresses Failure Fake WAN Address on SIP and RTP Compliance...
  • Page 125 Materials Merchantability Modem Modifications Multimedia Full Cone Symmetric NAT Routers NAT Types NAT, Incoming NAT, Outgoing Network Address Translation Network Address Translators Network Type Ad-Hoc(IBSS) North America North America Contact Information Norway, Contact Information Notebook Computer OK Response Opening Operating Condition Outbound Proxy 22, 86, 87 Outbound Proxy Server...
  • Page 126 Prestige 2000W_V2 User’s Guide Radio Technician Read Me First Real time Transport Protocol 80, 100 Receiving Antenna Redirect Server, SIP REGISTER Server Address REGISTER Server Port Register Server, SIP Registered Registered Trademark Regular Mail Related Documentation Relocate Re-manufactured Removing Reorient Repair 5, 6 Replace...
  • Page 127 Web Configurator User Screens Summary Web Site WEP Encryption WEP Key Wet Basement Wired Equivalent Privacy See WEP WLAN Interference Workmanship Worldwide Contact Information Written Permission ZyNOS ZyXEL Communications Corporation ZyXEL Home Page ZyXEL Limited Warranty Note ZyXEL Network Operating System...

This manual is also suitable for:

Prestige 2000w_v2

Table of Contents